Compliance Updates
PA Gaming Control Board Levies $212,500 in Fines
The Pennsylvania Gaming Control Board has approved three consent agreements presented by the Board’s Office of Enforcement Counsel (OEC) during its public meeting resulting in a total of $212,500 in fines against casino operators:
Mountainview Thoroughbred Racing LLC, two fines totaling $147,500:
- A $97,500 fine for incidents occurring on Penn Interactive Ventures’ Internet Gaming/Sports Wagering platforms in which there were insufficient protocols that allowed for the creation, access and use of multiple online accounts using the personal identifying information of other individuals, the funding of accounts using stolen or fraudulently obtained payment devices, and the withdrawing of funds into account controlled by individuals conducting fraudulent behavior; and,
- A $50,000 fine for three incidents at its Hollywood Casino York property in which individuals under the legal gambling age of 21 were able access the gaming floor.
The fine against Sugarhouse HSP Gaming LP for $65,000 was assessed for incidents at its Rivers Philadelphia Casino in which it:
- failed to meet minimum staffing requirements for a period of 40 days; and,
- failed to provide timely notification of a voucher theft to both the onsite Gaming Control Board staff and Pennsylvania State Police.
The Board also acted on petitions filed by OEC to ban three adults from all casinos in the Commonwealth for leaving minors unattended in order to engage in gaming activities:
- A male patron was placed on the Involuntary Exclusion List after leaving a 9-year-old unattended in a vehicle with an outside temperature of 49 degrees in the parking lot of Presque Isle Downs and Casino in Erie County for 3 minutes while he gambled in the sportsbook;
- A female patron was placed on the Involuntary Exclusion List after leaving three children, ages 4, 7, and 12, unattended in a vehicle with an outside temperature of 72 degrees in the parking lot of Presque Isle Downs and Casino in Erie County for 1 hour and 15 minutes while she gambled at slot machines; and,
- A female patron was placed on the Involuntary Exclusion List after leaving a 12-year-old unattended in a vehicle with an outside temperature of 50 degrees at the valet entrance at Hollywood Casino at Penn National Race Course for 15 minutes while she gambled at slot machines.
The Board’s actions serve as a reminder that adults are prohibited from leaving minors unattended in the parking lot or garage, a hotel, or other venues at a casino since it creates a potentially unsafe and dangerous environment for the children. Leaving minors unattended at a Pennsylvania casino also subjects the offending adult to criminal prosecution in addition to exclusion from all Pennsylvania casinos. To complement the efforts by casinos to mitigate this issue, the Board created an awareness campaign, “Don’t Gamble with Kids”.
Australia
VGCCC: EGM Application Improvements Consultation
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VGCCC has launched consultation on proposed reforms to the application process for Electronic Gaming Machine approvals in Victoria.
“Our Electronic Gaming Machine (EGM) application process for new premises approvals under section 3.3.6 and EGM increase applications under section 3.4.17 of the Gambling Regulation Act 2003 is undergoing a significant uplift to align with modern expectations, recent legislative change, and our strengthened mandate to minimise gambling harm. It also intends to reduce red tape by ensuring applicants focus on priority factors that commonly determine the suitability of an application,” VGCCC said.
VGCCC is inviting feedback from all stakeholders — including, but not limited to, industry participants, councils, experts and community organisations — to provide feedback on:
• the clarity and practicality of the revised application and hearing processes
• ambiguities, redundancies or gaps in the revised application form and practice notes
• any other opportunities to improve the application and hearing process.
Consultation period closes on 19 December 2025.
The post VGCCC: EGM Application Improvements Consultation appeared first on European Gaming Industry News.
Compliance Updates
“Get Your Life Back, Stop Gambling” Campaign Wins Bronze Effie Worldwide Award
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Responsible gambling starts with conscious choices, and also with quitting. With the “Get your life back on track, stop gambling” campaign, the Netherlands Gambling Authority, in collaboration with FCB Amsterdam, won the Bronze Effie Award in the social category.
In a growing market for online gambling, the Netherlands Gambling Authority made it clear with its “Get your life back on track, stop gambling” that responsible gambling starts with conscious choices – and sometimes even with stopping.
The campaign focused on three target groups: frequent gamblers, problem gamblers and their loved ones. Instead of highlighting the misery of gambling problems, the Netherlands Gambling Authority opted for hope. Their insight was razor-sharp: people who lose control want to take back their lives. And that perspective was made tangible in relatable, short stories—a guitar, a party, football and Christmas. Simply life itself, back in their own hands.
With a cleverly targeted digital approach and a modest budget of just over €100,000, a huge impact was achieved in eight weeks. Brand awareness of Gokstop rose among frequent gamblers from 17% to 29% and among problem gamblers from 41% to 50%. The willingness to sign up almost doubled and over 3600 people actually took the step to unsubscribe – in addition to the usual influx.
The jury praised the simplicity and effectiveness of the action plan: “With sharp insight, a respectful tone, and limited resources, a major social problem was tackled in a practical way. Well done.”
The post “Get Your Life Back, Stop Gambling” Campaign Wins Bronze Effie Worldwide Award appeared first on European Gaming Industry News.
2025 Global Regulatory Awards
Vixio Announces Winners for the 2025 Global Regulatory Awards
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Vixio, a leading provider of regulatory intelligence solutions, unveiled its 2025 Global Regulatory Awards (GRAs) winners last night during an event in London.
More than 300 industry leaders, regulatory experts, and esteemed professionals of the global gambling industry attended the prestigious event. The independently judged GRAs recognise and celebrate the achievements of individuals, teams, and organisations in the gambling industry who have excelled in compliance, corporate social responsibility, and safer gambling.
The ninth annual awards ceremony recognised winners across 22 categories.
Notable winners on the evening included Playtech, Casino Guru, and Kambi.
Vixio also recognised outstanding individuals, such as Bill Curtis of DraftKings, named Compliance Professional of the Year, Corinne Valletta of Betsson Group, awarded Chief Compliance Officer of the Year, and Wes Himes, who was recognised with the Special Award for Compliance Lifetime Achievement.
“Thank you to everyone who joined us at last night’s Global Regulatory Awards in London,” stated Mike Woolfrey, CEO of Vixio. “This year has seen significant regulatory change across the industry, making the quality of entries even more impressive. Our independent judges did a fantastic job in selecting the winners, who truly represent the highest standards in regulatory compliance. Congratulations to all, and we look forward to welcoming you to the 10th annual Global Regulatory Awards next year!”
Awards were presented by category sponsors: Docaposte, DraftKings, eCOGRA, Gaming Associates and White Bullet.
The award evening was associate-sponsored by: Greentube, San Manuel Tribal Gaming Commission, Scientific Games, and Soft2Bet.
The 2026 Global Regulatory Awards presentation will celebrate the 10th annual GRA event and is set to take place on November 18th, returning to the historic Grand Connaught Rooms in Central London.
The official 2025 winners are as follows:
AML or MLR Professional of the Year
Eleni Panagiotopoulou, SOFTSWISS
Award for Commitment to Compliance by a Supplier
GeoComply
Award for Commitment to Compliance by an Operator
Tipico Games
Chief Compliance Officer of the Year
Corinne Valletta, Betsson Group
Compliance Innovator of the Year
Sharp Vision
Compliance Lifetime Achievement Special Award
Wes Himes
Compliance Professional of the Year
Bill Curtis, DraftKings
Compliance Rising Star Special Award
Medisha Moodley, Games Global
Compliance Team of the Year
Playtech
Head of Regulatory Affairs or Government Relations of the Year
Devon Dalbock, GLI
Legal Team of the Year
Kambi
Marketing Compliance Team of the Year
Catena Media
Outstanding Contribution to Safer Gambling
Casino Guru
Outstanding Contribution to Sports Betting Integrity
ALTENAR
Outstanding Individual Contribution to Safer Gambling
Dr. Michael Auer, Neccton
Payment Service or Solution Provider of the Year
Paysafe
RegTech Provider of the Year
Mindway AI
Regulatory Initiative of the Year
Gambling Regulatory Authority (URHH SK)
Regulatory Law Firm of the Year
Bird & Bird
Regulatory Lawyer or In-House Counsel of the Year
Behnam Dayanim, Orrick Herrington & Sutcliffe LLP
Responsible Gambling Service or Solution Provider of the Year
BetBlocker
Testing Service or Solution Provider of the Year
BMM Innovation Group
The post Vixio Announces Winners for the 2025 Global Regulatory Awards appeared first on European Gaming Industry News.
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