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Compliance Updates

PA Gaming Control Board Levies $212,500 in Fines

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The Pennsylvania Gaming Control Board has approved three consent agreements presented by the Board’s Office of Enforcement Counsel (OEC) during its public meeting resulting in a total of $212,500 in fines against casino operators:

Mountainview Thoroughbred Racing LLC, two fines totaling $147,500:

  • A $97,500 fine for incidents occurring on Penn Interactive Ventures’ Internet Gaming/Sports Wagering platforms in which there were insufficient protocols that allowed for the creation, access and use of multiple online accounts using the personal identifying information of other individuals, the funding of accounts using stolen or fraudulently obtained payment devices, and the withdrawing of funds into account controlled by individuals conducting fraudulent behavior; and,
  • A $50,000 fine for three incidents at its Hollywood Casino York property in which individuals under the legal gambling age of 21 were able access the gaming floor.

The fine against Sugarhouse HSP Gaming LP for $65,000 was assessed for incidents at its Rivers Philadelphia Casino in which it:

  • failed to meet minimum staffing requirements for a period of 40 days; and,
  • failed to provide timely notification of a voucher theft to both the onsite Gaming Control Board staff and Pennsylvania State Police.

The Board also acted on petitions filed by OEC to ban three adults from all casinos in the Commonwealth for leaving minors unattended in order to engage in gaming activities:

  • A male patron was placed on the Involuntary Exclusion List after leaving a 9-year-old unattended in a vehicle with an outside temperature of 49 degrees in the parking lot of Presque Isle Downs and Casino in Erie County for 3 minutes while he gambled in the sportsbook;
  • A female patron was placed on the Involuntary Exclusion List after leaving three children, ages 4, 7, and 12, unattended in a vehicle with an outside temperature of 72 degrees in the parking lot of Presque Isle Downs and Casino in Erie County for 1 hour and 15 minutes while she gambled at slot machines; and,
  • A female patron was placed on the Involuntary Exclusion List after leaving a 12-year-old unattended in a vehicle with an outside temperature of 50 degrees at the valet entrance at Hollywood Casino at Penn National Race Course for 15 minutes while she gambled at slot machines.

The Board’s actions serve as a reminder that adults are prohibited from leaving minors unattended in the parking lot or garage, a hotel, or other venues at a casino since it creates a potentially unsafe and dangerous environment for the children. Leaving minors unattended at a Pennsylvania casino also subjects the offending adult to criminal prosecution in addition to exclusion from all Pennsylvania casinos. To complement the efforts by casinos to mitigate this issue, the Board created an awareness campaign, “Don’t Gamble with Kids”.

3 Oaks Gaming

3 Oaks Gaming Enters Spanish Market

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3 Oaks Gaming, an established distributor of iGaming content, has entered the Spanish market after securing certification to supply its slot portfolio in the region.

This approval enables Spanish-licensed operators to integrate more than 20 of 3 Oaks Gaming’s games, bringing some of the distributor’s most recognised slots to local players.

Certified titles available include recent releases such as 4 Pots of Egypt: Hold and Win, Rush for Gold, and Egypt Power. The portfolio showcases 3 Oaks Gaming’s signature Hold & Win mechanic alongside Scatter Pays and its increasingly popular 3 and 4 Pot models, delivering engaging gameplay certified for the Spanish market.

Securing the Spanish certification represents a significant step in 3 Oaks Gaming’s ongoing European growth strategy, supporting its expansion across established and regulated markets.

By entering Spain with a robust, fully approved portfolio, the distributor underlines its commitment to compliance while offering operators content that is aligned with local market requirements and player preferences.

Krasimir Pankovski, Head of Sales at 3 Oaks Gaming, said: “Spain is a strategically important regulated market for us, and obtaining certification here marks an important milestone in our growth journey. By launching a diverse range of certified titles, we are giving Spanish-licenced operators the flexibility to offer engaging content while meeting the highest regulatory standards.”

The post 3 Oaks Gaming Enters Spanish Market appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

Dutch Regulator KSA Warns Operators Over “Early Payout” Feature

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The Dutch Gambling Regulator (KSA) has contacted several online sports betting providers regarding incomplete information about the “early payout” feature. The “early payout” feature allows a bet to be considered won before the match has officially ended. This feature is not available in the event of a draw. The KSA found that several providers failed to communicate this sufficiently, making it appear as if players could also use this option for draws.

Early payout

The Early Payout feature allows players to declare their bet a winner if their team has a two-goal lead during the match, regardless of the final result. The odds for Early Payout bets are lower than those for regular bets. The problem arises when this option appears to be offered for draw bets, as there is no team with a lead.

Unclear information leads to confusion

Providers also promote lower odds for draws under the “early payout” feature. The providers’ terms and conditions then state that early payouts are not possible for draws, but this isn’t always clearly communicated when placing the bet. This creates confusion among players, who may assume that early payouts also apply to draws.

Obligation to provide clear information

Providers are required to provide clear and understandable information about the possible outcomes of a bet, including the associated terms and conditions. The KSA determined that providers were not complying with this obligation when providing information about the “early payout” feature. Providers that offer this feature have been contacted and have improved their communication so that players are now more clearly informed about the limitations of early payout for bets on draws.

The post Dutch Regulator KSA Warns Operators Over “Early Payout” Feature appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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3 Oaks Gaming

3 Oaks Gaming Secures Registration from MINCETUR to Enter the Regulated Peruvian Market

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3 Oaks Gaming, an established distributor of iGaming content, has expanded its footprint in the Latin American market after securing registration from MINCETUR, allowing the company to supply 56 of its titles in the regulated Peruvian market.

This approval permits Peru-licensed operators to integrate a range of 3 Oaks Gaming titles, bringing some of the distributor’s most recognised and top-performing games to local players.

The registration marks an important step in 3 Oaks Gaming’s broader LatAm expansion strategy. By entering Peru with a fully approved portfolio, the distributor continues to strengthen its presence in regulated markets and support operators with localised content tailored to regional player preferences.

Krasimir Pankovski, Head of Sales at 3 Oaks Gaming, said: “Peru is one of the most dynamic regulated markets in LatAm, and achieving registration here significantly enhances our regional footprint.”

The post 3 Oaks Gaming Secures Registration from MINCETUR to Enter the Regulated Peruvian Market appeared first on Americas iGaming & Sports Betting News.

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