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ILGA Revises Late-Night Gaming Guidelines

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As evidence grows of the correlation between late-night gaming and gaming-related harm, the NSW Independent Liquor and Gaming Authority (ILGA) has revised Guideline 16 – Late-night gaming applications to reflect ILGA’s position on late-night gaming.

Guideline 16 (the Guideline) sets out the way in which ILGA approaches applications which have the effect of increasing access to late-night (post-midnight) gaming in NSW.

ILGA decides applications for pubs and clubs in NSW to operate electronic gaming machines (pokies) under the Gaming Machines Act 2001 (the Act).

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The objects of the Act require that the minimisation of harm, to individuals and communities, must be the priority when ILGA assesses applications from venues wishing to increase gaming facilities.

The previous edition of the Guideline made clear ILGA’s increasing concern about the potentially harmful impact of late-night gaming.

Roy Morgan Research findings reinforce pre-existing NSW evidence that there are serious risks associated with late-night electronic gaming machine (EGM) play.

For example, the research found late-night EGM gamblers tend to be more intense gamblers and significantly more likely to be experiencing problem gambling. The later into the early hours of the morning play takes place, the higher the proportion of “at risk” gamblers, particularly after 2 am.

In September, the NSW Court of Appeal in Whitebull underscored ILGA’s power and responsibility to consider the potential for gaming-related harm when it considers applications under the Act and the need for the imposition of conditions under the Liquor Act 2007.

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ILGA Chairperson Caroline Lamb said the Guideline 16 revision reinforces ILGA’s responsibilities around late-night gaming applications.

“When we look at the increasing body of evidence of the association between late-night gaming and gaming-related harm, ILGA is generally concerned about applications which, if approved, would result in significantly increased access to post-midnight gaming. Our concern is greater if the proposal would involve gaming after 2 am,” Ms Lamb said.

“It is our hope that in the face of the evidence, venues offering gaming facilities will recognise the risks and themselves introduce effective measures to protect their members and customers from harm.

“ILGA is unlikely to approve applications involving additional late-night gaming unless there are effective conditions aimed at decreasing the risk of gaming-related harm, such as conditions limiting the operating hours of gaming rooms.

“Where applicants have failed to adequately mitigate the potential risk, we want operators to understand that ILGA has the power to place additional conditions on licences to prevent and reduce gambling harm. That power exists at any time and whether or not an application has been made.

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“ILGA aims to ensure that where late-night gaming occurs, it operates in an environment which addresses the need for harm minimisation.”

ILGA also updated Guidelines 2 and 10 to align with the NSW Government’s Vibrancy Reforms which commenced on 12 December 2023 (24-Hour Economy Legislation Amendment (Vibrancy Reforms) Bill 2023).

Australia

VGCCC Fines Werribee RSL for Self-exclusion Failures

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The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.

VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.

“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.

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“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”

In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.

Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.

“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”

The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.

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This remedial action was taken into consideration in determining the amount of the fine.

The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.

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Australia

ACMA: ReadyBet Breaches Gambling Self-exclusion Rules

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The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).

An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.

Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.

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The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.

Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.

ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.

The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.

The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.

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Unibet Expands Partnership with Sydney Roosters to Support NRLW Team

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Unibet Australia has expanded its partnership with the Sydney Roosters, now including sponsorship of the club’s NRLW team.

This milestone marks a significant step in Unibet’s commitment to gender parity in sport and the continued evolution of rugby league.

Building on a successful and long-standing relationship with the Roosters’ men’s team, this new chapter reflects Unibet’s dedication to supporting the growth of women’s sport and aligning with the values of equality, opportunity and community.

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“We’re thrilled to extend our partnership with the Sydney Roosters to include the NRLW side. This isn’t just about sponsorship—it’s about recognising the incredible talent, passion, and professionalism of the women’s game and ensuring it receives the same backing and visibility as the men’s,” said General Manager Nathan Reeves

The NRLW has seen exponential growth in recent years, with increasing fan engagement, media coverage and grassroots participation. Unibet’s expanded support aims to help accelerate this momentum and provide the Roosters’ female athletes with the same elite-level resources and recognition.

Chief Operating Officer of the Sydney Roosters, Jarrod Johnstone, said: “Unibet has been a valued partner of our club for years, and their decision to support our NRLW team speaks volumes about their belief in the future of women’s rugby league. This partnership is a powerful statement about parity and progress.”

The Partnership was celebrated at the first game of the season where the Roosters defeated the Warriors 30-6. Unibet staff, friends and family attended the match welcoming the team on the field with a guard of honour.

Nicholas Porta, Unibet’s Head of Marketing, said: “Our staff work so hard in delivering our products it was a great way to give back and introduce new fans to the elite women’s game.”

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Marketing Manager Belinda McNulty and the Roosters team have worked in the off season to ensure the partnership extends beyond the logo on playing kit with a launch race day, custom products for the players lounge and bespoke assets across LED and digital to engage fans and celebrate the achievements of the defending premiers.

The post Unibet Expands Partnership with Sydney Roosters to Support NRLW Team appeared first on European Gaming Industry News.

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