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Compliance Updates

ILGA Revises Late-Night Gaming Guidelines

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As evidence grows of the correlation between late-night gaming and gaming-related harm, the NSW Independent Liquor and Gaming Authority (ILGA) has revised Guideline 16 – Late-night gaming applications to reflect ILGA’s position on late-night gaming.

Guideline 16 (the Guideline) sets out the way in which ILGA approaches applications which have the effect of increasing access to late-night (post-midnight) gaming in NSW.

ILGA decides applications for pubs and clubs in NSW to operate electronic gaming machines (pokies) under the Gaming Machines Act 2001 (the Act).

The objects of the Act require that the minimisation of harm, to individuals and communities, must be the priority when ILGA assesses applications from venues wishing to increase gaming facilities.

The previous edition of the Guideline made clear ILGA’s increasing concern about the potentially harmful impact of late-night gaming.

Roy Morgan Research findings reinforce pre-existing NSW evidence that there are serious risks associated with late-night electronic gaming machine (EGM) play.

For example, the research found late-night EGM gamblers tend to be more intense gamblers and significantly more likely to be experiencing problem gambling. The later into the early hours of the morning play takes place, the higher the proportion of “at risk” gamblers, particularly after 2 am.

In September, the NSW Court of Appeal in Whitebull underscored ILGA’s power and responsibility to consider the potential for gaming-related harm when it considers applications under the Act and the need for the imposition of conditions under the Liquor Act 2007.

ILGA Chairperson Caroline Lamb said the Guideline 16 revision reinforces ILGA’s responsibilities around late-night gaming applications.

“When we look at the increasing body of evidence of the association between late-night gaming and gaming-related harm, ILGA is generally concerned about applications which, if approved, would result in significantly increased access to post-midnight gaming. Our concern is greater if the proposal would involve gaming after 2 am,” Ms Lamb said.

“It is our hope that in the face of the evidence, venues offering gaming facilities will recognise the risks and themselves introduce effective measures to protect their members and customers from harm.

“ILGA is unlikely to approve applications involving additional late-night gaming unless there are effective conditions aimed at decreasing the risk of gaming-related harm, such as conditions limiting the operating hours of gaming rooms.

“Where applicants have failed to adequately mitigate the potential risk, we want operators to understand that ILGA has the power to place additional conditions on licences to prevent and reduce gambling harm. That power exists at any time and whether or not an application has been made.

“ILGA aims to ensure that where late-night gaming occurs, it operates in an environment which addresses the need for harm minimisation.”

ILGA also updated Guidelines 2 and 10 to align with the NSW Government’s Vibrancy Reforms which commenced on 12 December 2023 (24-Hour Economy Legislation Amendment (Vibrancy Reforms) Bill 2023).

Compliance Updates

Merkur Group Strengthens Global Compliance Strategy

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Under the theme “Perspectives,” a total of 43 compliance staff members from the Merkur Group across various countries gathered from 30 June to 1 July to further develop compliance processes in a sustainable manner. Colleagues from Germany, Spain, England, Malta, Australia and the US traveled to the two-day meeting at Benkhausen Castle, the in-house training centre of the Merkur Group. The workshop set the stage with expert presentations on global and digital topics such as cybersecurity, risk management and artificial intelligence. A panel discussion featuring representatives from various international companies within the Merkur Group, as well as a digital quiz, rounded out the programme.

In keeping with its guiding principle, the workshop focused on sharing experiences, fostering global networking and providing impetus for the further development of compliance processes. Because informal exchanges are also key to close cooperation, the evening programme created a relaxed atmosphere and gave participants the opportunity to continue their conversations, make new connections, and further strengthen team spirit across company and national boundaries.

“The ideas and diverse perspectives gained during the workshop will now be incorporated into our day-to-day work and help us to continuously improve collaboration and existing processes,” said Ludwig Beckmann, Chief Compliance Officer of the Merkur Group.

The concluding feedback session also highlighted just how valuable the international exchange is. The term “collaboration” came up particularly often, a clear indication of how highly the participants value working closely together within the international compliance network.

The post Merkur Group Strengthens Global Compliance Strategy appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Anne Marie Caulfield

GRAI Launches New Campaign Helping Parents to Spot the Signs of Underage Gambling

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The Gambling Regulatory Authority of Ireland (GRAI) is encouraging parents and guardians to be alert to the signs of gambling among young people and to intervene early to prevent gambling harm.

The signs of gambling aren’t always visible, the GRAI in partnership with the Health Service Executive Addiction Services have developed dedicated advice on www.grai.ie to equip families with the knowledge to recognise the signs, advice on how to start the conversation with their children about gambling, and where to seek help if required.

To support the guidance, the GRAI has launched a national public awareness campaign across video on demand, radio, digital audio, and social media platforms, bringing this message directly to families across Ireland.

With the lines between entertainment and gambling increasingly blurred, especially online, what may look like harmless fun can still involve risk, money and chance in ways that affect young developing brains. Research commissioned by the GRAI and conducted by the Economic and Social Research Institute (ESRI) found that children who gamble are twice as likely to develop a gambling problem as adults.

Anne Marie Caulfield, CEO of the GRAI said: “We have launched this campaign to help parents start an important conversation about the risks of underage gambling. Children and young people are among the most at-risk members of Irish society when it comes to gambling exposure and harm. Children’s brains are still developing the judgement and impulse-control systems used to weigh up risk, which makes gambling appealing to them.

“With online gambling available at any time of the day, it is easy for the warning signs to be hidden. The guidance the GRAI developed with the HSE Addiction Services sets out some of the key behavioural signs to look out for in your child.”

The post GRAI Launches New Campaign Helping Parents to Spot the Signs of Underage Gambling appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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NSW: EOI Opens for Candidates to Replace Retiring NICC Chief Commissioner and Commissioner

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The NSW Government has announced the opening of an expression of interest process for Chief Commissioner and Commissioner roles on the NSW Independent Casino Commission (NICC).

On 20 May 2026 the Governor of NSW, on the recommendation of the Minister for Gaming and Racing David Harris, re-appointed the NICC Chief Commissioner Philip Crawford, and Commissioner Stephen Parbery for additional six-month terms to 24 November 2026.

The reappointments will ensure stability in the NICC’s leadership in coming months and an orderly transition to new commissioners.

Mr Crawford and Mr Parbery have announced they will retire from public service when their tenures expire in November.

Both were inaugural members of the NICC when it was established in September 2022 in response to the Bergin Inquiry recommendations to strengthen casino regulation and oversight in NSW.

Prior to appointment to the NICC, Mr Crawford served as Chairperson of the Independent Liquor and Gaming Authority (ILGA), while Mr Parbery served as an ILGA board member.

Both Mr Crawford and Mr Parbery played crucial roles in the NICC’s response to the two Bell inquiries into The Star and have contributed to strengthening oversight and accountability across the casino sector including the transition of Crown Sydney to an unrestricted licence.

The appointment process for the NICC Commissioner vacancies is being undertaken in accordance with requirements under the Casino Control Act 1992.

This includes establishment of a selection panel to prepare a list of recommended candidates for consideration by Minister Harris, as well as the appointment of a probity adviser.

The expression of interest process is open until Monday 3 August.

Minister for Gaming and Racing David Harris said: “I thank Philip Crawford and Stephen Parbery for their service and leadership, particularly during a critical period for casino regulation in NSW.

“As Chief Commissioner, Philip Crawford has played a key role in ensuring both casino operators meet strict regulatory requirements, following the various casino inquiries.

“His leadership has been instrumental in overseeing complex probity assessments, remediation programs and contingency planning during a period of significant regulatory reform and scrutiny.

“Stephen Parbery has also made a substantial contribution as Commissioner, bringing considerable expertise and judgement to the Commission’s work.

“Both Commissioners have helped drive important regulatory improvements that have restored public confidence in the integrity of casino regulation in NSW, and I thank them for their dedicated service.”

The post NSW: EOI Opens for Candidates to Replace Retiring NICC Chief Commissioner and Commissioner appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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