Compliance Updates
Navigating the Complexities of Gambling Compliance: A Look at Recent Decisions and Regulations in California
In the intricate and highly regulated world of gambling and betting, staying compliant with the myriad of rules and regulations is crucial for every entity involved. Recent developments in the regulatory landscape highlight the ongoing efforts to ensure fair and responsible gambling practices. This article delves into the latest decisions and requirements as outlined in a recent commission meeting of the California Gambling Control Commission (CGCC) held on January 25, 2024.
Ensuring Compliance in Cardrooms
A key focus in the meeting was the compliance of cardrooms with regulatory standards. Before opening for business, cardroom owners must submit a comprehensive Business Entity Supplemental Information form, including the new address of the gambling establishment. This requirement underscores the need for transparency and up-to-date information in gambling operations.
Additionally, cardrooms must adhere to specific relocation requirements, hold a valid business license, and have an approved Safety and Security Plan, alongside an Emergency and Evacuation Plan. These measures are not just bureaucratic formalities; they are vital for the safety and security of patrons and staff.
License Renewals and Considerations
The commission meeting also discussed several key employee and third-party proposition player services employee license renewals and applications. For example, the renewal application for Brandon Wong was put forth with two options – approval through January 31, 2026, or referral to an evidentiary hearing. This case illustrates the careful scrutiny applied to individuals involved in the gambling sector.
In another instance, the initial application of Devin Willis from Faros Unlimited, Inc., was recommended for approval, reflecting the commission’s confidence in the applicant’s ability to adhere to regulatory standards.
Addressing Individual Cases with Sensitivity
Particularly noteworthy were the individualized conditions and considerations given to various applicants. For instance, Johan Navarrete Rodriguez from Knighted Ventures, LLC, was required to provide proof of efforts to resolve a Failure to Appear fine. This level of detail in regulatory oversight ensures that each case is addressed with the appropriate level of scrutiny and consideration.
The Broader Picture: Ensuring a Safe Gambling Environment
These decisions and regulations are part of a broader effort to maintain a safe, fair, and responsible gambling environment. By requiring detailed plans for safety, security, and emergency procedures, and by scrutinizing the backgrounds and activities of key employees and third-party service providers, regulatory bodies are working to uphold high standards in the gambling industry.
In conclusion, the decisions made in the January 25, 2024 commission meeting reflect the ongoing commitment to regulatory compliance in the gambling sector. By staying vigilant and adaptive to changing circumstances and challenges, the commission ensures that the gambling industry operates within a framework that protects all stakeholders involved.
Compliance Updates
Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025
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At the Global Regulatory Awards 2025 (GRAs), Betsson Group’s General Counsel, Corinne Valletta, was named Chief Compliance Officer of the Year. The award was accepted on her behalf by Betsson Group’s Deputy General Counsel, Dario Evangelista.
Since joining Betsson Group in May 2017, Corinne has played a pivotal role in navigating the complex and constantly evolving regulatory landscape of online gaming. Her strategic leadership has guided Betsson through significant regulatory challenges while supporting the successful expansion of Betsson’s operations into several new jurisdictions.
Corinne has also been a strong advocate for policies that elevate industry-wide standards of operational excellence, protect players and achieve compliance while ensuring the continued relevance of the brands in the commercial space.
Organised by Vixio Regulatory Intelligence, the Global Regulatory Awards recognise excellence across the compliance and responsible gambling sectors, highlighting the individuals and teams who drive progress and uphold best practices in the industry.
This nomination and prestigious award reaffirm Betsson Group’s ongoing dedication to strengthening compliance, ensuring a safe, transparent and trustworthy business.
The post Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025 appeared first on European Gaming Industry News.
AML or MLR Professional of the Year
SOFTSWISS’ Eleni Panagiotopoulou Becomes Best AML Professional 2025
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SOFTSWISS, a leading iGaming software provider, proudly announces that Eleni Panagiotopoulou, Head of the Anti-Money Laundering (AML) Team, has been named AML or MLR Professional of the Year at the Global Regulatory Awards 2025.
The award honours individuals who make exceptional contributions to compliance and responsible gambling in a demanding, ever-changing regulatory landscape. Winners are recognised for their expertise, leadership, and dedication to maintaining the highest industry standards.
“It’s an honour to receive this award, but even more so to see AML excellence recognised on an industry stage,” said Eleni Panagiotopoulou, Head of AML at SOFTSWISS. “This recognition belongs to our entire team – every analyst, every partner, and every department that supports compliance as a shared responsibility. Together, we’re building not just safer systems, but a stronger and more trustworthy industry.”
Under Eleni’s leadership, the SOFTSWISS AML team has set new benchmarks for operational efficiency and compliance integrity. Over the past year, her key achievements included:
- Strengthening the AML function by expanding the team and increasing capacity for transaction monitoring and case reviews
- Driving a 75% rise in suspicious activity reports submitted, ensuring timely escalation and regulator engagement
- Implementing automated transaction-screening tools and real-time analytics to improve fraud detection accuracy
- Representing SOFTSWISS on international panels and industry forums, promoting ethical approaches to financial crime prevention
Eleni also managed updates to SOFTSWISS AML policies across multiple jurisdictions, such as Brazil, Peru, South Africa, Malta, Curacao, Serbia, and Nigeria. She helped SOFTSWISS remain fully aligned with regulatory requirements for smooth market entry worldwide.
Her industry impact is confirmed through the delivery of more than 25 hours of AML and responsible gambling training, benefiting both SOFTSWISS employees and the broader iGaming community.
Eleni’s insights on the current state of AML and Responsible Gambling can be found in the 2026 iGaming Trends Report. There, she shares how AI systems detect risky behaviour early and support safer play across regulated markets, helping operators protect their reputation and revenue.
Operators and industry professionals can download the 2026 iGaming Trends Report here.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 36,700 casino games, Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS’ Eleni Panagiotopoulou Becomes Best AML Professional 2025 appeared first on European Gaming Industry News.
Australia
VGCCC: EGM Application Improvements Consultation
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VGCCC has launched consultation on proposed reforms to the application process for Electronic Gaming Machine approvals in Victoria.
“Our Electronic Gaming Machine (EGM) application process for new premises approvals under section 3.3.6 and EGM increase applications under section 3.4.17 of the Gambling Regulation Act 2003 is undergoing a significant uplift to align with modern expectations, recent legislative change, and our strengthened mandate to minimise gambling harm. It also intends to reduce red tape by ensuring applicants focus on priority factors that commonly determine the suitability of an application,” VGCCC said.
VGCCC is inviting feedback from all stakeholders — including, but not limited to, industry participants, councils, experts and community organisations — to provide feedback on:
• the clarity and practicality of the revised application and hearing processes
• ambiguities, redundancies or gaps in the revised application form and practice notes
• any other opportunities to improve the application and hearing process.
Consultation period closes on 19 December 2025.
The post VGCCC: EGM Application Improvements Consultation appeared first on European Gaming Industry News.
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