Australia
The Star: Queensland Operations Update Remediation Plan, Licence Suspension and Special Manager
![the-star:-queensland-operations-update-remediation-plan,-licence-suspension-and-special-manager](https://recentslotreleases.com/wp-content/uploads/2023/11/130331-the-star-queensland-operations-update-remediation-plan-licence-suspension-and-special-manager.jpg)
Further to the announcement of 9 December 2022 in relation to the disciplinary action and appointment of the Special Manager to monitor the operations of Treasury Brisbane and The Star Gold Coast, The Star Entertainment Group Limited (The Star) provided the following update.
Approval of Remediation Plan in Queensland
As previously disclosed, The Star submitted a draft Remediation Plan (Remediation Plan) to the relevant Queensland regulatory authorities, designed to address the issues identified by the Bell and Gotterson reviews. The Remediation Plan includes approximately 640 milestones across 15 workstreams to be implemented over a multi-year period.
The Star has been advised that the Attorney-General of Queensland, the Honourable Yvette D’Ath MP, has approved the Remediation Plan, as applying to the casino entities for The Star Gold Coast and Treasury Brisbane casinos.
Extension of Deferred Suspension of Casino Licences and Special Manager Appointment
Following this decision, The Star has also been advised that, on the recommendation of the Attorney-General, the Governor-in-Council has approved:
- changing the date of effect of the 90-day casino licence suspensions for The Star Gold Coast and Treasury Brisbane casinos from 1 December 2023 (the originally determined date) to 31 May 2024; and
- extending the term of the Special Manager for The Star Gold Coast and Treasury Brisbane casinos by 12 months to 8 December 2024.
Accordingly, The Star will be required, prior to 31 May 2024 when the deferred suspensions would otherwise take effect, to demonstrate to the Queensland Government, that it is delivering upon the approved Remediation Plan and returning to suitability.
The Star’s Group CEO and Managing Director, Robbie Cooke, said:
“We’re pleased to have our Remediation Plan approved in Queensland.
It’s an important step on our path to returning to suitability in Queensland and will track and hold us accountable throughout the multi-year program we are committed to delivering.
At the same time, we are fully aware that successful implementation of the Remediation Plan will require the utmost rigour and discipline.
We need to regain the trust and confidence of all our stakeholders and communities and continue to have an unwavering focus on transformation.
That comes from a clear understanding that holding casino licences is a privilege, not a right.”
These decisions relate only to The Star’s Queensland operations. The Star is continuing to engage with the New South Wales Independent Casino Commission in relation to its Sydney operations and will make a separate announcement in relation to the position in New South Wales.
Australia
The Star Shuts Down EGMs and ETGs at All Three Australian Casinos Due to “System Performance Issues”
![the-star-shuts-down-egms-and-etgs-at-all-three-australian-casinos-due-to-“system-performance-issues”](https://recentslotreleases.com/wp-content/uploads/2024/07/138238-the-star-shuts-down-egms-and-etgs-at-all-three-australian-casinos-due-to-system-performance-issues.jpg)
Electronic gaming machines (EGMs) and electronic table games (ETGs) at all three of Star Entertainment Group’s Australian casinos remained offline on Monday following what it describes as “system performance issues” related to the introduction of cashless gaming technology. The machines had gone dark on Saturday evening.
According to information released by the company via an ASX announcement, the issue relates to planned upgrades to The Star’s systems in readiness for the introduction of cashless gaming.
“Certain of The Star’s systems have been disrupted due to system performance issues identified in post-upgrade testing which resulted in the decision to switch off all Electronic Gaming Machines and Electronic Table Games in each of The Star’s three properties from 10:00 pm onwards on 13 July 2024 until the issue is resolved,” Star said.
“The decision was taken by The Star to ensure compliance with relevant regulations, and to maintain the company’s commitment to safer gambling procedures.”
Star explained that it is working with its systems provider Konami to address the issues but said its properties – Treasury Brisbane, The Star Gold Coast and The Star Sydney – remain open with table games still operational.
The post The Star Shuts Down EGMs and ETGs at All Three Australian Casinos Due to “System Performance Issues” appeared first on European Gaming Industry News.
Australia
Sportradar Secures First Pitch at Regulating the Game 2025 in Sydney
![sportradar-secures-first-pitch-at-regulating-the-game-2025-in-sydney](https://recentslotreleases.com/wp-content/uploads/2024/07/138244-sportradar-secures-first-pitch-at-regulating-the-game-2025-in-sydney.jpg)
Sportradar is participating at the Regulating the Game conference, and has secured the first pitch with a quickfire talk on “Effective Regulation Through Innovative Technological Solutions”.
Pitch! is a networking event that as part of the Regulating the Game conference seeks to ignite innovation, champion compliance, and propel the gambling industry “toward unparalleled excellence in regulatory achievements”.
“It is a stage for ideas that elevate operational capability, streamline processes, and confront compliance and regulatory hurdles head-on. More than just a platform, Pitch! is a crucible for change, offering insights into how policy can transition into practice for tangible improvements in regulatory policy and supervision,” the event’s organizers said of the Pitch! feature.
The event shines a spotlight on initiatives that foster ethical leadership, promote safer gambling, and bolster defenses against financial crime and money laundering. As the second networking highlight of the conference, Pitch! combines hospitality, food, and drinks with pitches and entertainment, orchestrated under the guidance of special guest host and sponsor Norths Collective.
The post Sportradar Secures First Pitch at Regulating the Game 2025 in Sydney appeared first on European Gaming Industry News.
Australia
TQG Lottery Solutions Operates Australia’s Newest Lottery
![tqg-lottery-solutions-operates-australia’s-newest-lottery](https://recentslotreleases.com/wp-content/uploads/2024/07/138023-tqg-lottery-solutions-operates-australias-newest-lottery.jpg)
4D Lotto is a new regulated online lottery in Australia. With the games 2D Red or Black, 3D, 4D Classic and 5D the Lottery offers a fast gaming experience and the chance to win more prizes. With this, 4D Lotto is opening a completely new range of games for millions of Australians. These games are very successful in Asia and particular in the US.
For TQG Lottery Solutions, it was once again a confirmation of its product strategy. The new games 2D Red or Black, 3D, 4D Classic and 5D are implemented directly via the game configurator in the lottery management system TQG- LotterySuite. No programming is needed and the quality and performance are given. And the total project could be handled remotely.
The Player Account Management (PAM) was expanded to include specific customer requirements and Australian specifications. For example, a new payment provider and a specific auditing system for the Gambling Authority were integrated.
Thanks to the mobile-first approach, players now have access to a user interface optimized for smartphones. Fast payment via Apple Pay and Google Pay are just as much a matter of course as the provision of apps in the Apple Store and Google Play Store.
The entire system has been certified by an external auditor in accordance with the requirements of the Australian Gambling Authority.
“It was very important for us to select an experienced technical service provider that has a high level of expertise in the lottery market and can adapt flexibly to our requirements. The collaboration has confirmed that our decision was absolutely right,” Tatt Ghee Saw, Director of 4D Lotto, said.
“This is an important milestone for TQG. The TQG-LotterySuite has once again confirmed itself as a lottery platform and we are now also represented outside Europe with our range of services. We are proud of our product offering and the TQG team,” said Karsten Hagemeister, COO of TQG-LS and responsible for business development.
The post TQG Lottery Solutions Operates Australia’s Newest Lottery appeared first on European Gaming Industry News.
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