Australia
Victoria: Landmark Reforms to Reduce Gambling Related Harm
The Andrews Labor Government is introducing sweeping new reforms to protect Victorians from gambling harm – making the state’s gambling harm protections the strongest in Australia.
Premier Daniel Andrews and Minister for Casino, Gaming and Liquor Regulation Melissa Horne announced new reforms to reduce gambling harm at venues with electronic gaming machines (EGMs) across the state.
An estimated 330,000 Victorians experience harm as a result of gambling each year – costing Victoria around $7 billion annually and leading to significant financial distress, mental health concerns and relationship issues.
All EGMs in Victoria will require mandatory pre-commitment limits and carded play, putting the power back into the hands of patrons while also ensuring that money is tracked – stopping money laundering through our gaming venues.
Load up limits – how much money an individual can put into an EGM at a time – will be capped at $100, down from the current limit of $1000, helping people make informed decisions about their spending, change their behaviour and reduce the amount that can be lost.
Mandatory pre-commitment, carded play and load up limits will be introduced subject to thorough consultation with industry through an implementation working group – taking into account trials in other jurisdictions and the experience at Crown Melbourne, which will have mandated pre-commitment and carded play on all EGMs by the end of 2023.
By mid-2024, mandatory closure periods will be enforced for all gaming machine areas in a venue, except the casino, between 4 am and 10 am. This will address evidence showing some venues are implementing staggered opening hours to allow users to move between venues in one area to continue gambling.
The Government will also make it mandatory for all new EGMs to spin at a rate of three seconds per game, slowing the pace of the game down and limiting the amount that can be lost.
These combined reforms will keep pace with emerging technologies gaming machines are using, produce safer gambling environments and help patrons to take a break.
These reforms extend changes the Government introduced after the findings of the Royal Commission to other gaming venues across the state, building on nation-leading protections introduced at Crown and the establishment of the nation’s strongest regulator – the Victorian Gambling and Casino Control Commission (VGCCC).
This year’s Budget includes $71 million for the VGCCC to take on a larger role in gambling harm minimisation, taking over most of the functions of the Victorian Responsible Gambling Foundation from 1 July 2024.
Anyone affected by their own or someone else’s gambling can call Gambler’s Help 24/7 on 1800 858 858 to access confidential and free advice, support and referral.
Premier Daniel Andrews said: “These reforms will provide the strongest gambling harm preventions and anti-money laundering measures in Australia – we owe it to all Victorians to take this stance and help those experiencing harm turn their lives around.
“I look forward to the implementation working group’s input and effort.”
Melissa Horne, Minister for Casino, Gaming and Liquor Regulation, said: “Everyone loses when it comes to gambling harm, and it’s not confined to money – people lose their relationships, their jobs and their wellbeing.
“Our previous reforms have delivered stronger oversight of the gambling industry in Victoria with a regulator unafraid to hold venues to account – now we’re doing more important work to reduce gambling-related harm.”
The Liquor & Gaming NSW (L&GNSW) has launched a compliance campaign focusing on external gambling signage and internal gambling related signage that is visible from the outside of the premises.
Inspectors will be engaging licensees and attending venues to assess compliance.
L&GNSW will be taking escalated enforcement action against any venue found not to be complying with the requirements.
From 1 December 2023, L&GNSW adopted a zero-tolerance enforcement approach regarding external gambling-related signage. This followed a compliance campaign which involved the removal of all external gambling related signage such as “VIP Lounge,” signage that includes dragon imagery or similar, and the removal of adopted imagery including images associated with gaming machines.
External gambling related signage at hotels and registered clubs are subjected to the requirements of sections 43 and 44 of the Gaming Machines Act 2001 NSW (the Act).
These requirements are in place to continue supporting gambling harm minimisation by reducing the visibility and promotion of gambling, particularly to vulnerable individuals and the broader community.
Venues that are not yet compliant should consult the 2023 Compliance Campaign: External gaming signage for hotels & clubs position paper or contact the Hospitality Concierge for additional information on the requirements.
L&GNSW recommends venues conduct self-audits to ensure their obligations and requirements in relation to the Act are met. A Gaming Harm Minimisation Fact sheet is also available.
Breaches of section 43(1) and 44(1) of the Act can result in on the spot fines of $1100 per offence or a maximum fine of $11,000 per offence if prosecuted.
The post L&GNSW Launches Compliance Campaign appeared first on European Gaming Industry News.
Konami Gaming has announced the promotion of Tom Jingoli to President & Chief Operating Officer, as well as Managing Director of its overseas subsidiary Konami Australia Pty Ltd.
For more than 20 years, Tom Jingoli has served Konami with strategic leadership across a variety of areas, including compliance, sales, marketing, customer service and more. Concurrent to this announcement, Konami marked the appointment of Steve Sutherland as Corporate Officer for parent company KONAMI GROUP CORPORATION, where he now serves in addition to carrying on his role as Chief Executive Officer of Konami Gaming Inc.
“Considering Tom Jingoli’s exceptional industry tenure, commitment, vision, and impact, it is especially rewarding to announce this leadership change within the organization. As President of Konami Gaming and Managing Director of Konami Australia, Jingoli will continue the organizations’ business growth, market expansion, and positive momentum on a global scale,” said Steve Sutherland, chief executive officer at Konami Gaming.
As President & COO of Konami Gaming, Tom Jingoli is responsible for successful daily operations, execution and partnership throughout the business, to ensure company results. All internal departments and divisions are under his direct report, spanning seven locations across five continents. This supervision extends to his role as Managing Director of Konami Australia. In his role as Chief Executive Officer of Konami Gaming, Steve Sutherland continues to oversee all aspects of the global organisation and its divisions to achieve long-range goals. Steve Sutherland and Tom Jingoli are both long-time members on Konami Gaming’s Board of Directors.
The post Konami Promotes Tom Jingoli to President and COO appeared first on European Gaming Industry News.
Victorian venues are putting young people at risk when they turn a blind eye to, or otherwise fail to prevent, minors entering poker machine areas, according to Victorian Gambling and Casino Control Commission (VGCCC) CEO Suzy Neilan.
Australian Leisure and Hospitality Group (ALH) was fined $38,000 without conviction in the Magistrates’ Court of Victoria for offences involving 3 minors at 3 venues on 4 dates in 2024.
ALH pleaded guilty to 6 charges, having self-reported the breaches to the VGCCC, which Ms Neilan said was important to recognise as a positive step towards improving industry practices.
“Being accountable for wrongdoing demonstrates integrity, which has been a focus of the VGCCC’s ongoing work with gambling operators,” she said.
“But it’s not enough to own up after the fact. Venues must be proactive about ensuring that minors do not access poker machine areas by ensuring they have in place appropriate systems, processes and staff.
“Operators should undertake a risk assessment and put in place controls to prevent minors from entering gambling areas. Some examples of controls could include displaying clear signage that the poker machine room is for adults only and checking the identification of anyone who appears under 25 years of age.”
Ms Neilan said it was not acceptable that any Victorian clubs and hotels – in this case, the Cramers and Excelsior hotels – were repeat offenders.
A 17-year-old was able to enter the poker machine area of Cramers Hotel in Preston multiple times without having to show ID, despite several interactions with staff and visits to the poker machine area on 24 January 2024. Staff intervened on 25 January 2024 only after the underage teen placed his belongings next to a poker machine.
Separately, a child in the company of 2 adults entered the poker machine area of the Excelsior Hotel in Thomastown on 24 April 2024. The child, who was seated with one of the adults, pressed buttons on the poker machine before they were both escorted from the area.
And on 27 September 2024, a 14-year-old boy entered the poker machine room of the Mountain View Hotel in Glen Waverley and gambled on a poker machine before staff intervened.
Ms Neilan said the VGCCC would continue to be vigilant about prosecuting venues for allowing minors to access the gambling areas of their premises, but that “prevention is better than cure”.
“I encourage all hotels and clubs to review their operations, including staff training, and consider making any adjustments required to ensure compliance with the law.”
In addition to the fine, the Magistrate ordered ALH to pay VGCCC’s legal costs of $40,000. The Magistrate also noted that but for the guilty plea, he would have fined ALH $90,000 and recorded a criminal conviction.
Summary of charges:
Incident 1 – Cramers Hotel:
Charge 1: Offences in respect of a minor entering a gaming machine area
Charge 2: Offences in respect of allowing a minor to gamble
Incident 2 – Excelsior Hotel:
Charge 3: Offences in respect of a minor entering a gaming machine area
Charge 4: Offences in respect of allowing a minor to gamble
Incident 3 – Mountain View Hotel:
Charge 5: Offences in respect of a minor entering a gaming machine area
Charge 6: Offences in respect of allowing a minor to gamble.
The post VGCCC: Minors Exposed to Gambling at ALH Venues appeared first on European Gaming Industry News.
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