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International Casino Conference to provide exclusive insight on history-making acquisition of Palms Las Vegas in keynote presentation

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The International Casino Conference, which takes place on Monday 6th February and serves as a curtain-raiser to ICE London (7th-9th February) will feature a total of 150 industry thought leaders delivering invaluable insight and informed opinion covering gaming politics, emerging markets, regulation, entertainment spend, the experience economy as well as exclusive insights on the major casino development projects making the industry headlines.

Cynthia Kiser Murphey, General Manager, Palms Casino Resort Las Vegas and Laurens Vosloo, CEO San Manuel Casino will be among the global thought leaders sharing their experience in relation to the April 2022 opening of the Palms Casino Resort by the San Manuel Gaming & Hospitality Authority, an opening which took place just 132 days after receiving the licence to operate.

Ahead of the keynote presentation taking place at ICC Laurens Vosloo, Management Committee Member, San Manuel Gaming & Hospitality Authority and Chief Executive Officer of the San Manuel Band of Mission Indians said: “Owning a casino resort in the entertainment and gaming mecca of Las Vegas was a long-term vision realised as part of the Tribe’s investment and diversification strategy. At the International Casino Conference, we will be sharing the story of the San Manuel Band of Mission Indians and how they made history by becoming the first Native American tribe to wholly own and operate a casino resort in Las Vegas.”

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He added: “The San Manuel Tribe is known for their generosity and contributions to building-up communities as a way of showing their gratitude for the kindness that others showed them throughout their journey to self-reliance and sovereignty.

“The journey of the San Manuel Band of Mission Indians through time to become one of Southern California’s leading employers and their history-making acquisition of Palms involved many discoveries along the way. Providing for the community is at the heart of the Tribe’s values, including creating jobs for 1,200 team members, 50% of whom were returning Palms team members.”

Reflecting on the huge logistical challenges of preparing such an iconic hospitality venue, Cynthia Kiser Murphey, General Manager, Palms Casino Resort Las Vegas, commented: “Our team opened Palms in less than four months —a period which included sourcing, hiring, and training 1,200 exceptional team members; overcoming strategic sourcing and supply chain issues and dealing with unknowns that we encountered as the first Tribal entity to own and operate a casino resort in Las Vegas.

“We are grateful that so many original Palms team members re-joined our team at opening. Team members expressed their desire to return because of the magic they feel when working here together. Their energy and enthusiasm are the reasons Palms continues to thrive.”

Since opening, Palms has established a reputation for delivering exceptional service to guests. Cynthia Kiser Murphey confirmed: “The property was fully renovated in 2019 so our guests will find stunning guestrooms and suites, including ten iconic themed suites; the one and only Ghostbar ultra lounge with breath taking views of the Las Vegas Strip; delicious dining options including the award-winning Scotch 80 Prime steakhouse; Vetri by renowned chef Marc Vetri; Mabel’s BBQ from famed Chef Michael Symon and so much more. Hospitality is a hallmark of the Tribe and put into practice at Palms where team members strive to go above and beyond to ensure guests have fun and enjoy their visit to its fullest.”

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She concluded: “We are also thankful for the San Manuel Gaming & Hospitality Authority’s vision and the opportunity to create positive change in the Las Vegas community. Their contributions in the community are making it stronger and more resilient. They truly are an amazing organization to work for.”

For more information on the International Casino Conference taking place at ICC Capital Suite, ExCeL London: www.icelondon.uk.com/ice-vox/international-casino-conference

ICE London, 7th – 9th February, ExCeL London, is the biggest b2b gambling industry event in the world and features games creators, distributors, operators, retailers, innovators, trade associations, strategic bodies and regulators – representing every gaming vertical. To join the global gaming community and gather ideas, connect with like-minded industry peers and identify new opportunities visit: www.icelondon.uk.com

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SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil

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The SOFTSWISS Game Aggregator, the largest content hub in the iGaming industry, has secured Brazilian certification, becoming one of the first in the market to achieve this milestone.

Regulatory rules for iGaming come into effect in Brazil on 1 January 2025. According to them, platforms, aggregators, sportsbooks, and providers must undergo certification. Companies aiming to provide their services in Brazil in 2025 and beyond have been preparing for this transition throughout the year.

The SOFTSWISS team announces that its Game Aggregator is the first to fully comply with regulations, completing all necessary preparations and receiving the certificate to ensure smooth and efficient operations for its clients.

SOFTSWISS has also obtained certification for integration with the world’s largest game providers – Pragmatic Play, Evolution, and Playtech. These providers offer a diverse range of games tailored to suit the preferences of Brazilian players, from immersive live dealer experiences to engaging slots and table games, ensuring entertainment for every type of player.

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According to recent Kantar research conducted in November 2024, the overall satisfaction index for the SOFTSWISS Game Aggregator is 8.1 out of 10. Remarkably, half of the respondents rated the product a 10 or 9. Customer support service satisfaction scored even higher, at 8.4 out of 10

The Game Aggregator also boasts a key advantage: consistent 99.999% uptime, which is crucial for the iGaming business.

Ivan Montik, Founder of SOFTSWISS, notes: “According to our information, the SOFTSWISS Game Aggregator is the first aggregator fully prepared, both technically and legally, to work in Brazil when the new regulations take effect. This is a significant achievement that the team has worked on diligently and systematically. Our work doesn’t stop here – we are actively adding new providers to help our clients expand their presence in this promising Brazilian market, which is no longer ‘the sleeping giant’. It has awakened, and SOFTSWISS is at the forefront of this exciting transformation.”

To support this high level of performance, earlier this year SOFTSWISS appointed Rubens Barrichello, the Brazilian Formula 1 legend, as a Non-Executive Director, demonstrating its strong commitment to the local market. To ensure efficient operations and promptly address ongoing matters, SOFTSWISS also has a dedicated team of local business development managers in Brazil.

SOFTSWISS team will be available to discuss partnership in Brazil and other markets at the first major  iGaming event of 2025 – ICE Barcelona, taking place on 20–22 January, at stand 2G42.

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About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil appeared first on European Gaming Industry News.

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Digitain has promoted Group Chief Strategy Officer to CEO of Relum

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Digitain, the leading provider of sportsbook and casino platform solutions, announced today that Edmond Ghulyan, the Group Chief Strategy Officer, has been promoted to CEO of Relum, the casino engine solution provider that is part of the Digitain Group of Companies.

Edmond has held several key leadership positions within the Digitain Group over the past seven years, including Chief of Centrivo Products and Group Chief Strategy Officer. He brings extensive experience in the iGaming industry, along with expertise in digital strategy, product innovation, operations, and market-product fit strategies. His comprehensive understanding of both B2B and B2C iGaming supply chains will be invaluable in further scaling Relum’s product offerings, including casino aggregation services and market expansion.

Digitain’s Group Founder, Mr. Vardges Vardanyan, commented on the promotion: “I am delighted to have Edmond lead the Relum team. With his extensive experience in product and commercial development at Digitain over the years, Edmond will support and facilitate comprehensive solutions as Relum expands its services to B2C partner operators in high-growth markets.”

Edmond Ghulyan, CEO of Relum, expressed his enthusiasm for the new role: “I am truly excited to have played my part of Digitain’s growth journey, and now Relum, a company that has consistently expanded its business solutions within the global regulated iGaming supply chain. The company’s customer-centric approach and commitment to its people in delivering complex solutions for today’s multi-jurisdictional regulated operators have always impressed me. I eagerly look forward to scaling the Relum business with new and existing partners and leading the product and sales team in the coming months.”

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ZITRO CELEBRATES THE LAUNCH OF ITS FIRST WAP IN ARGENTINA AT THE HIPÓDROMO DE PALERMO

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Zitro, a leading global gaming company, has announced the successful launch of its first Wide Area Progressive (WAP) in Argentina, with over 45 slot cabinets initially installed in five gaming halls located at the Hipódromo de Palermo. The product selected for this project is the successful game “Mighty Hammer Ultimate” on Zitro’s premium cabinet, “Altius Glare.”

This system represents the first WAP in South America. A shared jackpot called “Mega Pozo Mighty Hammer” starts at 50 million Pesos and grows progressively, making it the largest accumulated prize in the region. The official inauguration was held on December 19th during the exclusive “Noche de Palermo” event, including a live performance by the renowned Argentinian band Los Totora.

Company Directors commented: “We are very pleased to introduce Argentina’s first WAP at the Hipódromo de Palermo. This project – for which we partnered with Zitro – reiterates Casino Club’s commitment to innovation, always under the premise of offering our customers an entertainment experience that exceeds all their expectations.”

For her part, Alejandra Burato, Regional Director of Zitro for LatAm, commented: “The launch of our first WAP in Argentina is a very important milestone for Zitro, as it confirms our company as a supplier of machines for WAPs. Attending the inauguration event and seeing firsthand how our products connect with players has been a pleasure, providing a unique and different entertainment experience in the region. Additionally, I want to highlight the excellent marketing surrounding the launch, contributing to its success. Finally, I would like to thank Casino Club for their trust and collaboration, which has allowed us to present this innovative proposal in such a renowned and emblematic place as the Hipódromo de Palermo.”

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