Canada
Why Nova Scotia Won’t Ban Problem Gamblers from Casinos

The Nova Scotia government won’t ban problem gamblers from going to the province’s casinos. The decision was announced on Monday, following an online survey in which the government asked Nova Scotians if it should ban people who don’t want to gamble from casinos and slot facilities. The government says 86 per cent of the 3,000 people who responded said no; 15 per cent said yes and one per cent didn’t know or refused to answer.
However, Health Minister Leo Glavine also said that, if a problem gambler has gambling problems, the matter should be dealt with through the justice system or addiction services.
A brief history of gambling in Canada
Gambling has been a part of Canadian culture for centuries, with many Canadians taking part in different forms of gambling including lotteries and casinos. However, as gambling becomes more accessible, an increasing number of Canadians are developing gambling problems. This led to the introduction of Bill C-290, which proposed stricter regulations on the industry to protect problem gamblers. The bill was passed unanimously by Parliament but was never fully implemented due to a lack of funding.
Gambling in Nova Scotia
Nova Scotia has long been known as the center of gambling in Canada and is home to over 1,000 slot machines. A recent push from anti-gambling groups to ban problem gamblers from entering casinos was dismissed by Premier Stephen McNeil as they believe it would be a violation of their freedom. In place of this, they have created a voluntary exclusion program that would allow people who are struggling with gambling addiction to voluntarily exclude themselves from casinos. Many online casinos that legally operate in Nova Scotia also welcome any one willing to bet.
Gambling addiction facts
Problem gambling is a serious and persistent public health problem. About 1-3% of the population has a gambling addiction, which means there are about 250,000 people in Canada who need help. It’s estimated that about 10% of the population gambles at any one time, but this doesn’t mean they’re all addicted to it.
Gambling disorder is considered an impulse control disorder like other impulse control disorders such as obsessive-compulsive disorder (OCD) and pathological gambling. Gambling disorder can be difficult to diagnose because gamblers may not be aware they have a problem until their life is impacted negatively by their behavior.
In general, provinces regulate casinos, but municipalities can create bylaws that prohibit or restrict casino development on their territory.
The connection between problem gamblers and casinos
Problem gamblers can be defined as people who spend an excessive amount of money on gambling or individuals who have trouble controlling their gambling behavior. There are many different factors that contribute to the development of a problem gambler, but it is often believed that spending time in a casino increases the risk for developing these behaviors.
Casinos are designed to make gambling more enticing by providing a variety of options and rewarding players with freebies. The layout of casinos contributes to this too – they are laid out so that slot machines and table games surround the player, which makes it difficult for them to leave without passing by even more gambling opportunities. The tendency of casinos to offer customers easy access to everything they want at any hour also encourages longer play sessions and worsens gambling addiction.
How can we solve this problem?
Nova Scotia should consider introducing a self-exclusion program that would allow people to voluntarily ban themselves from casinos. This would make sense because casinos are the only place problem gamblers can legally gamble. They also offer other forms of entertainment such as live music, movies, and restaurants.
Self-exclusion programs have proven effective in other countries with gambling addiction issues, so this could be a good way to stop problem gambling while allowing those who don’t have an issue to enjoy themselves.
Problem gamblers and online casino
Problem gamblers are no different than alcoholics or drug addicts, but the stigma around gambling addiction is much less. These people need help and support just like any other addict would. Banning them from casinos doesn’t mean they won’t continue to gamble; it just means they will do it in private and without help.
The government needs to focus on prevention and rehabilitation for this issue, not punishment. The focus should be on those who suffer from a gambling addiction rather than those who don’t. We know there’s going to be more at-risk populations if we don’t offer some sort of service, said Smith. If you’re doing harm reduction, then let’s look at those folks first.
In summary
Nova Scotia’s gambling regulator, the Alcohol and Gaming Authority of Nova Scotia (AGANS), has said that it will not ban problem gamblers from casinos. The decision comes after a recent report by the provincial government found that an estimated 11% of casino patrons are problem gamblers, up from 7% five years ago.
There is no evidence that banning these people from casinos would reduce their gaming activity. Rather than banning them, AGANS has chosen to implement a self-exclusion program where problem gamblers can voluntarily sign themselves out.
A self-exclusion program has been in place at the Casino Nova Scotia since 2006.
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AGCO
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor

The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
The post AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor appeared first on Gaming and Gambling Industry in the Americas.
Canada
IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement

International Game Technology PLC announced that its subsidiary, IGT Canada Solutions ULC (hereinafter “IGT”), signed an eight-year agreement with Atlantic Lottery to supply its IntelligenEVO video lottery central system technology across Atlantic Canada. The agreement includes the option for multiple extensions and positions the Atlantic Lottery to become the first World Lottery Association (WLA)-affiliated lottery operator to deploy IGT’s next-generation central management system in a game-to-system (G2S) distributed market.
“By leveraging IGT’s IntelligenEVO technology, Atlantic Lottery will power its video lottery network with the industry’s best-in-class central system and position itself to maximize future contributions to good causes. As an organization that prioritizes system security and exceptional player experiences, Atlantic Lottery believes that IGT’s IntelliegnEVO solution will help generate high player satisfaction and optimal network performance,” said Michael MacKinnon, Atlantic Lottery VP, Product.
“As a long-time supplier to Atlantic Lottery, IGT looks forward to helping the Lottery achieve its growth and player engagement goals with our leading-edge IntelligenEVO video lottery central system. IGT’s IntelligenEVO is a scalable technology for the WLA market that is backed by decades of experience and operator feedback, and maximizes the benefits of real-time data, cloud-based technologies and in-depth analytics,” said David Flinn, IGT SVP Canada, EMEA and LATAM, Gaming Sales.
With peak system security, network availability and responsible gaming functionalities, IntelligenEVO is a reliable, scalable solution that can meet the needs of today and in the future. The solution will accelerate time-to-market and enables the Atlantic Lottery to benefit from the system’s suite of player-focused functionality. The technology’s G2S and open API design optimizes data collection and delivery and will enable Atlantic Lottery to customize their program for evolving player needs.
The post IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement appeared first on Gaming and Gambling Industry in the Americas.
BetRivers
NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform

NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
The post NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform appeared first on Gaming and Gambling Industry in the Americas.
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