Latest News
Smartico Develops a Rockstar AI Predictive Tool for CRMs
Knowing me, knowing you … There’s nothing we can do …
Goes the famous ABBA song of the 1970s.
Ironically, this is exactly the conundrum that customer relationship management (CRM) executives face when they design and implement a marketing strategy. Especially those in the gaming and betting industry. They know who their customers are. They know their customers could punt big.
But they don’t know the most ideal time to send a simple email to their customers. Or they don’t know the best time to push a social media post.
Shortcomings of One-size-fits-all Strategy
Oftentimes, CRM executives resort to a one-size-fits-all strategy. Take the email campaign as an example. They push their mails over the night so that the job is done by the next day. That is one neat tick on the box of weekly tasks.
But does it get the job done? The job of making the customers read the mail and follow the call for action?
Well, a no has to be the answer here. Different customers have different reading habits and different routines. The mail, for example, may not reach them at the exact time when a user engages most on the internet.
How would a CRM executive know this? That’s why we are back again to the ABBA song of the seventies: Knowing me, knowing you … There’s nothing we can do.
But not quite so now. This is 2021. And there has to be a way.
Enter Smartico’s AI Model
Smartico’s new AI tool automatically customizes the communication schedule of each and every customer, based on the real-time data on the online habits of the customer.
If X is most active during the mornings for the last six months or so, and is most likely to make a bet on that time on Sunday, it is a no brainer that the CRM executive must push the mail and social media posts on Sunday mornings.
The new module of Smartico CRM does exactly this. The AI tool analyzes the real-time data on customer behavior and predicts the optimum timings for communication.
Let’s look briefly into how it is done.
How It Works
The Smartico AI model relies on machine learning. It can make accurate predictions from large data sets. It will be of great use in customer retention. The model predicts the best time of the day to send email communication to the customers.
The model uses the user data on the existing CRM. It predicts the best time for sending communications to the user. Communications can be
- Emails
- Push messages
- Short messages
- Social media posts
The next step is to define the best time. Is it mornings, evenings or later nights? Smartico’s model uses a 24-hour time frame.
The model analyzes the past activities of a customer in the CRM database to predict the best times. Customer activities can be any of the following:
- Just being online – opening mails or seeing social media posts
- Engaging with the message – reading mails, clicking links on messages or interacting with social media posts
- Doing business – making deposit, posting a bet, or signing up
This is not a plug-and-play AI model. It needs active involvement of a CRM operator for best setup. Smartico offers a smooth interface that allows the operator to set up the tool. While it could take some hours to set up the campaign initially, the tool will provide results within much more quickly once perfected.
During the setup, the operator can perform any of the following tasks:
- Finding optimum timings for communication – The tool will offer multiple optimum timings during the 24-hour period. Human intervention is required to identify the best timing among them.
- For short term campaign – The model will predict the nearest best timing for sending a communication.
- For long term campaign – The tool will offer a range of best timings over a week for scheduling a campaign.
Simplifying AI
Smartico’s team spent long hours to create a working AI model that could improve the CRM platform’s customer retention and conversion rate. The team tried and discarded several models, and tried again, found and improved the present prediction model. It has the proven capability to improve the conversion rates.
AI is going to change the way a CRM system works, especially for highly competitive segments like betting and gaming. It is here to stay. It’s like a sweeping wave. The smart way is to harness its power to improve your CRM and enhance customer retention.
The AI systems do not come often with a low entry point. It’s high-end engineering. Smartico’s AI model is perhaps the one with the lowest entry level. It simplifies the human tasks so much so that the user does not need to worry about the architecture or data processing. Just follow the interface and see the results.
Knowing all these things, this is the best you can do – for your CRM that is.
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Football
BOYLE Sports signs as Northern Ireland Football League title partner in three-year deal
Sponsorship covers the Premiership, Championship and Women’s Premiership and is NIFL’s first deal valued above £1m, per the league.
BOYLE Sports has signed a three-year agreement to become Title Partner of the Northern Ireland Football League (NIFL), expanding its existing relationship with the competition. The sponsorship spans the BOYLE Sports Premiership, BOYLE Sports Championship and BOYLE Sports Women’s Premiership.
The operator had been the League’s Official Betting Partner since December 2025. Under the expanded deal, BOYLE Sports retains existing rights including title sponsorship of the BOYLE Sports Women’s Cup.
NIFL said the agreement is its first partnership valued at more than £1 million. The league also pointed to what it described as a record-breaking season, citing over 100 million digital views last season alongside its strongest performance for viewership and commercial revenue.
Activation will include branding across clubs’ playing kit, matchday environments, broadcast highlights, scoreboards, player of the match activations and league content across social channels. BOYLE Sports will also launch a responsible gambling awareness initiative across NIFL clubs, using matchday and digital platforms to promote safer betting information and conversations.
Vlad Kaltenieks, CEO of BOYLE Sports, said: “Football in Northern Ireland has real momentum and we’re proud to deepen our partnership with the Northern Ireland Football League at such an important time for the League.
“Becoming Title Partner across the Premiership, Championship and Women’s Premiership reflects our belief in the clubs, supporters and communities that make the game so strong. This partnership gives us the opportunity to support that growth, enhance fan experience and use our platform to positively engage with fans and the wider football community.”
Gerard Lawlor, Chief Executive Officer of the Northern Ireland Football League, added: “We are delighted to extend our relationship with BOYLE Sports through this landmark title partnership. This is a major commercial moment for NIFL and reflects the growing strength and ambition of our competitions. BOYLE Sports has already shown real commitment to football in Northern Ireland, and this agreement will deliver meaningful value across our clubs, competitions and communities.”
The post BOYLE Sports signs as Northern Ireland Football League title partner in three-year deal appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
Texas Hold’em vs Omaha for Players Comparing Poker Formats
Poker formats share a surface: private cards, community cards, betting rounds, and a final five-card hand. The difference between variants, however, is not cosmetic. Texas Hold’em gives players 2 private cards, so the first decision is narrow and readable. Omaha gives 4, then forces exactly 2 of them into the final hand. That single rule changes the way every board is read.
Adding variety to your poker playing routine can be great fun, but it’s crucial to understand the formats before you do – or you may find yourself struggling at the table!
The Format Is the First Practical Filter

Once the basic rules are familiar, format choice becomes easier to understand when the games are seen side by side. A player comparing Hold’em with Omaha is not only comparing two sets of rules. They are comparing the amount of private information available before the flop, how many possible hand combinations need to be tracked, and how quickly each decision starts to feel comfortable.
That is where an Australian online poker setting gives the comparison more practical shape. A page focused on online poker Australia places Texas Hold’em, Omaha, Omaha Hi-Lo, and Zone Poker in the same playing context, which makes the differences clearer without treating poker as one generic format.
Hold’em starts with 2 hole cards and 5 community cards, giving players a cleaner starting point. Omaha starts with 4 hole cards but still requires exactly 2 private cards and 3 community cards for the final hand. Omaha Hi-Lo keeps that same construction while asking players to think about high and qualifying low hands. Zone Poker changes the rhythm by moving a folded player to a new table and a fresh deal. Seen together, these formats show that poker choice is not only about hand rankings. It is about the kind of attention each version asks from the player.
A recent Ignition Australia post makes the same point in cultural terms, noting that poker in Australia has changed over the years while the heart of the game has stayed intact. The format conversation is not only technical. The same game can move from a physical room to a phone screen, from Hold’em to Omaha, or from a standard table to a faster online format, while still centering on timing, reading, and the next card.
https://www.instagram.com/p/DVM_bPlErLf/
Hold’em Gives Cleaner Reading
Texas Hold’em is often easier to explain because the relationship between private cards and the board is direct. A pair in the hand, a suited ace, or two connected cards creates a clear starting point. After the flop, the player can ask a simple question: did the community cards improve the hand, threaten it, or create a draw worth following?
That clarity does not make Hold’em shallow. It makes the decision tree easier to see. Position, bet size, board texture, and opponent behavior still matter, but the player is not juggling as many private-card combinations. This is why Hold’em has become the main reference point for casual poker viewers and newer online players. The game gives them enough structure to follow the action, while leaving room for deeper judgment as experience grows.
Omaha Creates More Temptation
Omaha can look generous at first because 4 private cards seem to create more routes to a strong hand. That impression is where many Hold’em habits become unreliable. More starting combinations also mean opponents can connect with the board in stronger ways. A hand that feels powerful in Hold’em may be ordinary in Omaha if the board is coordinated.
The exact 2-card rule is the point beginners must absorb early. If the board shows 4 hearts and a player holds only 1 heart, that player does not have a flush. If the board shows pairs, a full house still depends on the required combination of private and community cards. Omaha asks players to slow down the first instinct and rebuild the hand under the format’s rule.
Omaha Hi-Lo adds another reading layer. A player may be looking for a strong high hand while also watching whether a qualifying low hand is available. The board can divide attention, and the clearest decision may depend on whether the hand has a path to one side of the pot or both.
Pace Changes the Same Cards
Zone Poker shows that format choice can also be about rhythm. In a standard table format, folded hands create waiting time. That delay lets players watch other hands finish, notice tendencies, and settle into the table’s pace, but it can feel slow and under-engaging. In a fast-fold format, folding moves the player quickly into a new hand, which makes the session feel sharper and less observational. The cards stay familiar, but the table observation window changes.
Poker formats are easiest to understand when the reader stops treating them as labels and starts treating them as different ways of processing incomplete information. Two private cards, four private cards, a split-pot rule, or a faster table rhythm can all change how a hand feels before the river arrives. The social layer also remains part of online play, as described in 2025 open-access work on multiplayer online games and social connection.
The post Texas Hold’em vs Omaha for Players Comparing Poker Formats appeared first on Americas iGaming & Sports Betting News.
exclusive-content
Lottomart launches S Gaming slot Dragon’s Rage as permanent UK exclusive
Lottomart has launched Dragon’s Rage, a new S Gaming slot available as a permanent exclusive to Lottomart players in the UK.
The release follows the partnership’s previous exclusive title, Fisherman’s Fortune, and adds another game to Lottomart’s exclusive-content portfolio.
Set in a dragon’s treasure lair, Dragon’s Rage uses a 1,024-ways-to-win format. Features include the Coil Collect mechanic, choice-led Free Spins, and Rage Spins. The game also includes three fixed-level jackpots: Inferno, Flame and Ember.
Chris Ruddock, Commercial Director at Lottomart, commented: “We’re delighted to launch Dragon’s Rage as a permanent UK exclusive. Developed in close collaboration with S Gaming, the game combines a strong fantasy theme with engaging features designed with our players in mind. We’re looking forward to seeing how our customers respond to the launch.”
Charles Mott, CEO of S Gaming, added: “Dragon’s Rage is the latest title developed through our close collaboration with Lottomart. It has been a pleasure working together on the concept and development of the game, and we’re proud to bring this new fantasy adventure exclusively to Lottomart players in the UK.”
The post Lottomart launches S Gaming slot Dragon’s Rage as permanent UK exclusive appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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