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ASA Bans Ladbrokes Ad for Showing Socially Irresponsible Gambling Behaviour

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The UK advertising watchdog Advertising Standards Authority (ASA) has banned a TV ad of Ladbrokes for depicting socially irresponsible gambling behaviour.

The ad, seen in April, began with a voiceover that stated: “I’m a nodder: up to the football, down to the app like a dog on a dashboard.”

The next scene showed a man at a train station who appeared to be using the Ladbrokes app on his phone, and an accompanying voiceover that said: “When I bet, I’m a frustrated manager. I kick every ball,” while a third scene showed three men jumping and screaming after a goal was scored and then tense and nervous as it was reviewed by the VAR (video assistant referee).

A complainant, who believed that the ad portrayed people who appeared to be addicted to gambling, challenged whether the ad depicted behaviour that was socially irresponsible.

“We considered that mood swings related to gambling was a problem gambling behaviour” ASA said.

Ladbrokes said none of the scenes depicted behaviour that guidance highlighted as indicators of problem gambling.

It also said the ad did not suggest solitary gambling was preferable to social gambling, depict gambling in the workplace, or suggest that it was an escape from problems or a solution to financial concerns.

The Advertising Standards Authority said the man in the first scene appeared to be continually placing bets rather than being focused on the game itself and as such appeared to have a preoccupation with his betting, while the second scene depicted a man who appeared to be detached from his surroundings and who had a preoccupation with gambling.

The voiceover that accompanied the third scene stated: “If I’ve got an acca (accumulator) coming in, I find myself getting very excited,” and the ASA said it considered viewers would interpret this to mean that the men’s excitement was coming from potentially winning an accumulator, rather than the football.

The ASA added: “We considered that mood swings related to gambling was a problem gambling behaviour. Because the ad appeared to depict a major mood swing and directly related it to the tension of potentially winning an accumulator, rather than just watching sports, we considered that the ad depicted problem gambling behaviour.

“For those reasons, we concluded that the ad depicted gambling behaviour that was socially irresponsible, and therefore breached the code.”

The ASA told Ladbrokes “to ensure future ads did not depict gambling behaviour that was socially irresponsible, including problem gambling behaviour such as detachment from surroundings, mood swings, and preoccupation with gambling”.

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The legal view: DCMS ban on unlicensed sponsorships

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Legal commentary from Richard Bradley, partner at licensing law firm Poppleston Allen, on the most recent news from Lisa Nandy & co.

While the news that the DCMS is launching a consultation this spring on unlicensed operators’ sponsorship of sport teams in the UK may initially seem possible to have a negative impact on advertising revenue for clubs, it actually may provide fuller opportunity for British licensees to step in as sponsors.

The unlicensed sector is not necessarily illegal – if customers in the UK cannot access those websites – however, there are easy bypasses such as a VPN to do so, which takes revenue away from British operators.

Another benefit of the proposed ban is that it provides assurance for customers in the UK that marketing of gambling products via sponsorship is only for those appropriately licensed operators who are subject to the UK’s stringent regulatory standards.

This is also about customer protection as if legal advertising is only of British licensed products, there will be operational safeguards for players in GB, such as social responsibility controls and contractual protections. With the unlicensed sector, there is no guarantee of these sorts of vital player protections.

Finally, the proposed ban also provides tacit support for the licensed gambling industry in the UK and could assist in countering the black market.

The post The legal view: DCMS ban on unlicensed sponsorships appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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UK Government to Ban Unlicensed Gambling Firms from Sponsoring British Sports

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The UK Government is consulting on a proposed ban that would prevent unlicensed gambling companies from sponsoring UK sports teams, a move designed to protect consumers from unregulated operators.

The ministers are deeply concerned about the dangers posed by the unlicensed gambling market, which has been linked to organised crime. Unlicensed operators do not adhere to laws and guidelines designed to protect customers, including mandatory financial vulnerability checks, responsible advertising and fair terms. They often lack data protections, leaving customers vulnerable to fraud and identity theft.

The government’s new consultation on sports sponsorship, to be launched this Spring, will mitigate the risks associated with the illegal market, and help eliminate unfair competition for properly regulated firms.

Culture Secretary Lisa Nandy said: “When placing a bet on the big match, fans deserve to know the sites they’re using are properly regulated, with the right protections in place.

“It’s not right that unlicensed gambling operators can sponsor some of our biggest football clubs, raising their profile and potentially drawing fans towards sites that don’t meet our regulatory standards.”

The new measures would mean gambling companies without a UK licence would be restricted from entering into any sponsorship arrangements with sports clubs, including in the Premier League, where a number of clubs currently carry sponsorship from operators not licensed in Great Britain.

Gambling Minister Baroness Twycross said: “We know the real harm that unregulated gambling can cause, exploiting vulnerable people and leaving consumers without the protections they deserve.

“This consultation, alongside the work of our Illegal Gambling Taskforce, shows how seriously this government is taking the issue. We will not hesitate to act where we see people being put at risk.”

This consultation forms part of the government’s separate, wider work to address concerns around gambling. Last month, the government launched an Illegal Gambling Taskforce, bringing together major companies including Google, Mastercard, TikTok and Visa alongside law enforcement and gambling bodies to tackle illegal gambling.

The post UK Government to Ban Unlicensed Gambling Firms from Sponsoring British Sports appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Mindway AI Achieves SOC 2 Type 2 Certification

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Mindway AI, a leader in player protection solutions, has announced the attainment of SOC 2 Type 2 certification, further bolstering its commitment to data security and privacy. Combined with its existing ISO 27001 certification, Mindway AI now offers an exceptional security framework, committed to safeguarding client information.

ISO 27001 certification has previously ensured that Mindway AI maintains a robust, continuously improving framework for managing information security risks. Now, with the addition of the SOC 2 certification, Mindway AI not only meets but exceeds industry standards for security, availability and confidentiality. Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 is an esteemed standard, particularly valued by U.S. and enterprise clients, making it a critical component in procurement processes.

“Achieving SOC 2 Type 2 certification alongside ISO 27001 significantly strengthens our security posture. SOC 2 Type 2 provides independent and ongoing verification of our operations, particularly in North America, assuring clients that their data is managed with the highest care and security standards globally. This new certification is another step forward of many that our business will take to continuously improve standards in player protection solutions,” said Rasmus Kjaergaard, CEO at Mindway AI.

The post Mindway AI Achieves SOC 2 Type 2 Certification appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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