Canada
5 Things All Top Online Casinos Have
Go online and search for “online casinos,” and you will be overwhelmed with the seemingly endless choices before you even realize it. There are so many options that can be laid out in front of you–all of them claiming to be the best place that you can go to, all of them claiming to have the best deals, and all of them claiming to be the one you are looking for.
So how do you find your best pick among the top online casinos that are available to you? To help you at least narrow down your choices, here are some of the top things all good online casinos have.
License and registration
If a betting site or app is not registered under the government where its head of operations is, then consider that as a red flag that you should be wary of. With that in mind, how would you know that the site that you are looking at right now is has a license? It should be easy–usually, licensed online casinos would have some kind of seal of approval or registration that comes with a registration number of a serial number. Depending on the government-controlled regulating-body that granted it the license, you can go to their website and check if the license is real and legitimate.
After checking and making sure that they are registered, the next thing you should check is the certification that their games have been inspected and have passed the standard for security and gameplay fairness. There are also separate bodies that handle this certification, and one of them is the eCommerce Online Gaming Regulation and Assurance or eCORGA.
Wide range of payment options
Most of the top sites and apps make it easy for you to deposit money to your account wallet or to withdraw your winnings out of your wallet. With that, they accept payments and withdrawals through the most commonly used means such as a credit or debit card, a bank transfer, or an e-money wallet like PayPal, Skrill, Venmo, Neteller, and many more. Some offshore online casinos even accept cryptocurrencies like Bitcoin.
Good online reviews
You know what people say nowadays: a business is only as good as the feedback people have about them. This is true, in a way as unbiased and fairly balanced reviews can offer new and prospective customers like you an insight into how a business works, how are the services provided, and even how the business addresses customer problems.
However, learn to distinguish a real review from one that is not. There are “paid” reviews that are not real but are only fabricated. On the other hand, there are also malicious negative reviews that are not fair to the business but are from people who were disgruntled towards the service they received for some unfair reason.
Accessible customer service
Do you know what makes people leave a service or stop being a customer of a company? It’s not a bad product or the bad service that they received. Rather, it is the bad customer service and support that made them decide to cut ties with a company. No matter how many bad experiences a customer may get, it is statistically true that they will still go back as a repeat customer so as long as they get the support and service that they feel that they need.
So, find a site or app that has good customer service. Customer support that is available in real-time via live chat or phone call and is open 24/7 is a good sign that you can rely on them should something go wrong while you are playing.
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Canada
Play’n GO announces partnership with Canadian operator Loto-Québec
Play’n GO, the world’s leading casino entertainment provider, has today announced a partnership with Canadian operator Loto-Québec, launching the Swedish gaming giant’s games into another Canadian province.
Already active in another Canadian province , this partnership sees Play’n GO’s content available in the province of Québec exclusively with Loto-Québec, a state-owned corporation, where online players now have access to titles such as Tome of Madness.
Magnus Olsson, Chief Commercial Officer, Play’n GO said: “At Play’n GO, we have always been clear in our vision to be active in every regulated market in the world, and this partnership with Loto-Québec is the next step on that journey.
“Our past success in Canada gives us confidence that players in Québec will enjoy the best Play’n GO content, and we look forward to many years of success with Loto-Québec in the province.”
Stéphane Martel, Head of Product and Innovation at Loto-Québec added: “As the sole iGaming operator in Québec, we pride ourselves on offering titles that truly add value to our platform, lotoquebec.com. We are happy to bring Play’n GO games to our players.”
Canada
Court Decision Upholds iGaming Ontario’s Model
iGaming Ontario has welcomed the decision of the Ontario Superior Court, which found that iGaming Ontario’s model is consistent with the Criminal Code and that iGaming Ontario is conducting and managing igaming in the province.
“We have always been confident in our model and are pleased that the court has ruled in our favour, and that Ontarians can continue to play with confidence in our regulated igaming market,” said Martha Otton, Executive Director of iGaming Ontario.
“Ontario’s model meets the requirements and contributes to the public good by protecting players, their data and their funds, while helping to fund priority public services in Ontario, and bringing well-paid, high-tech jobs and economic development to Ontario,” Otton added.
In dismissing the application brought forward by the Mohawk Council of Kahnawà:ke (MCK), the Superior Court found that iGaming Ontario is the “operating mind” behind Ontario’s competitive igaming market in accordance with the conduct and manage requirements of the Criminal Code.
iGaming Ontario will continue to conduct and manage igaming as it has since the launch of the regulated market on April 4, 2022.
Bragg Gaming Group
Bragg Gaming Appoints Renowned iGaming Executive Neill Whyte as Chief Commercial Officer
Bragg Gaming Group, a global iGaming technology and content provider, announced that Neill Whyte has been appointed as Chief Commercial Officer (CCO), effective 1st May 2024, establishing a new global commercial structure at the Company and bolstering its leadership team.
Whyte brings over 18 years of experience in the iGaming sector, most recently in the role of Chief Commercial Officer at Digital Gaming Corporation’s (DGC), B2B iGaming Division. After joining DGC in early 2020, he was responsible for the commercially successful launch and growth of its content distribution business in the US.
Prior to joining DGC, Whyte held multiple positions in the gaming industry including as Head of Business Development at Isle of Man-based iGaming specialist Apricot Investments, as Board Member at Swedish iGaming product and Lottery content distributor Genera Networks, and in various senior roles over eleven years at leading iGaming content supplier Microgaming, including as Head of Product Channels.
In his new role with Bragg, Whyte will be tasked with leading the Company’s global commercial teams to drive growth across all of the Company’s product verticals which include proprietary online casino content from its Atomic Slot Lab, Indigo Magic and Wild Streak Gaming studios, exclusive content from content partners, HUB a leading casino content aggregation platform, Fuze player engagement, as well as its award-winning player account management (PAM) platform and turnkey solutions.
Matevž Mazij, Chief Executive Officer at Bragg, said: “I am very pleased to be announcing today the appointment of Neill Whyte as Chief Commercial Officer at Bragg. His iGaming product and market knowledge, together with his record in driving growth from developing successful and mutually beneficial commercial partnerships are exceptional.
“As we leverage our broad content and product portfolio to grow in existing and new markets, including in the United States, Canada, Latin America and Europe, Neill’s unique combination of knowledge, skills and experience in this sector are a perfect fit for our ambitions at Bragg.”
Neill Whyte, Chief Commercial Officer at Bragg, said: “It’s an honor to join Matevž and the wider teams at Bragg already in place across North America, Europe and in India. I have been impressed with the depth and quality of the content, product and technology offerings at Bragg, and its ability to rapidly adapt, certify and deploy this content and technology in newly regulated markets is a distinct advantage.
“We also have a huge opportunity to grow our footprint with our existing customers in markets in which we are already established. Our content and product roadmaps are second to none, and I’m planning to get on the road in the coming weeks and months to meet the team and our customers and to start building for the next stage of mutual growth. I can’t wait to get going.”
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