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Six Things New Casino Operators 2020 Do Differently

Many casino players approach new websites with caution. They’ve heard far too many stories about new operators that never lived up to the hype. And so, they stick to the tried and tested websites.
They use these companies even when they deliver slow payouts, get mean with bonuses and provide lagging websites. But truth be told, today’s new casino operators are some of the best gaming websites online.
Sure, they might not have seas of positive reviews online. But they do certain things players look for in casinos differently. And in many ways, they provide better gaming experiences. Here’s what we mean.
Strict Data Protection Laws
Data privacy is a sensitive topic these days. To show they care about your safety, new casinos have a series of data policies in place. For starters, they provide a data collection form to get your approval beforehand.
Crucially, they also reveal what information they collect. In many cases, it’s data about your personal details: Name, address, contacts, IP address and some cookies. Some of the information is compulsory for KYC verification.
But the beauty of it is that your data is protected by strict laws. Today’s casinos no longer spread your data around for business reasons. And they can’t evade responsibility in case of any breaches. They have to encrypt it and keep it secured.
Responsive, Mobile-friendly Websites
One of the most common complaints by people who use established casinos is that their websites lag often. That’s because many of these brands cram everything that can be gambled on one website.
What’s more, they fail to design their sites for user-friendliness. Or they don’t have teams to help keep games running smoothly 24/7. The result is that many players encounter games that crash, apps that lag and customer staff overwhelmed by complaints.
New casino operators, and you can find the best at Chillslots, are a different ballgame. They have websites designed with players in mind. As a result, they load fast, games are responsive and technical hiccups are resolved instantly.
Due to that, your gaming experience at a new casino is smooth and efficient. You don’t need to worry about losing money to a crashing slot or not getting technical helps. Instead, you can play comfortably on a user-friendly site.
Prioritizing High-Paying Games
Casinos are businesses. As a result, it’s in their best interest to provide games designed to make the house rich. Not new operators, though, at least not the best companies at Zlots.com/new-casinos-sites/. The best new casinos in 2020 prioritize high-RTP games and card games with a low house edge.
They provide these games because they are what players love. In other words, they do it to satisfy their customers: The primary role of every forward-thinking business. Now, not every casino game at new casinos will be worth your time.
But comparatively, you’ll find far more high-quality games at new casinos than old ones. For clarity, great games aren’t just about payout rates. They also feature advanced graphics, great soundtracks, in-game features and jackpots.
Quick Payouts
It’s true—many casinos have a problem with paying money to winners. They enforce an unnecessarily long pending time—Aimed at verifying that a person won fairly. And they take even more time to process a payment.
With that in mind, many new casinos view payment duration as an opportunity to widen their share of the gambling market. Instead of delaying players’ money, they deliver it quickly. They also improve on other payment-related issues people have.
For example, the best new casinos charge little or no withdrawal fees. They have flexible limits (small minimum deposits and high maximum withdrawals). And they don’t feature an option to reverse a withdrawal to help people cash out successfully.
In case you’re wondering, quick casino payouts mean one or two days. Anything longer than that is average. However, note that payouts to banks and credit cards tend to take longer than two days at most casinos.
Acquiring Public Audits
One of the biggest problems new casinos face is convincing people to test their services. Most people don’t like spending money at new businesses anyway. As a sign of trust, a lot of new operators have their games and services audited by an independent auditor.
Thwate, eCOGRA, GLI and iTechLabs are the most respected casino auditors. They check games to ensure they are fair. And they audit payments to verify that a company pays out to every winner timely.
Add a license from a respected regulator, a safe website and bonuses and many people won’t have a reason to fear a new casino. Audits provide enough social proof that a casino is genuine and provides commendable services.
Fair Bonuses
Nearly every casino has bonuses these days. However, they differ in the quality of their incentives. Lots of established businesses give out generous amounts but include tough terms and conditions for players.
On the flip side, more and more new casinos are providing unique fair bonuses that give players a fair chance to withdraw their wins. They might not give out £5000. But you could get £50 with 10x wagering requirements. Or you could receive a cashback for 10% of your monthly losses.
In other words, bonuses from new casinos hold a lot more value than those you get elsewhere. It’s like they are designed to help magnify your profits and not as a marketing gimmick.
That said, they also tend to feature open policies. You don’t just receive a bonus without knowing the terms. You receive an incentive plus a list of all the terms involved. That way, you only claim it if you think it can work in your favor.
Conclusion
Lots of new casinos keep opening. And not all of them can be trusted. However, the best of them are doing certain things differently: Fair bonuses, data privacy, high-paying games and quick payouts.
So, before you dismiss a new casino because it’s not a renowned brand, check out its services. There’s a chance it provides better services that many branded operators.
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Expanding Horizons: Betsson Group Establishes Tech Hub in Málaga

Betsson Group is expanding its global technology operations with the launch of a new tech hub in Málaga, Spain. Following a comprehensive evaluation of multiple locations, Málaga was selected as the ideal choice due to its strong tech ecosystem, excellent infrastructure, international talent pool, and high quality of life.
“Málaga offers the perfect environment for our next phase of growth,” said Jesper Svensson, CEO of Betsson Operations. “As we continue to expand and innovate, strengthening our tech organisation is a key priority. This new hub will enable us to attract top-tier talent and enhance our capabilities in gaming development, native app development, and AI. These are key areas that support our ambition to provide the best player experience in the industry.”
Betsson is actively hiring for a range of technical roles, including backend and frontend developers, QA engineers, as well as AI and machine learning specialists. The core tech stack will include .NET and native development with Kotlin and Swift. The company will be recruiting talent both from within Spain and internationally. Spain’s strong links to Latin America and favourable visa arrangements make it an attractive destination for skilled professionals looking to relocate.
“Málaga shares many qualities with Malta, where we have built a world-class tech team over the past 20 years,” added Svensson. “It is an international, dynamic city with great energy and excellent connections to most of our other offices, making it a natural choice for this expansion.”
Establishing a presence in the city will allow Betsson to tap into this vibrant and skilled talent base while providing exciting career opportunities in a company known not only for its innovation and technology-driven approach but also for its commitment to employee wellbeing. Betsson has been recognised with multiple employer and company of the year awards and offers competitive benefits to employees in all its locations, including the new Málaga hub.
Betsson already has offices in 21 countries and employs more than 2,500 professionals worldwide, reinforcing its position as one of the leading employers in the industry.
The post Expanding Horizons: Betsson Group Establishes Tech Hub in Málaga appeared first on European Gaming Industry News.
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Bloomreach selects Flows to power data orchestration and automation across its platform

Bloomreach, the global leader in CRM and Personalisation, trusted by over 1400 businesses globally, has selected Flows, the no code automation platform driving faster product delivery for businesses globally, to power its data orchestration and automation across its platform.
Personalisation sits at the heart of Bloomreach, with real-time data already deeply embedded in its technology. Now, by combining that strength with Flows’ orchestration and integration layer, the partnership gives customers a smarter, faster way to connect systems, enhance segmentations, and trigger journeys across even more channels than before, without development dependency or technical blockers. It also simplifies how businesses activate systems that don’t naturally work together, from messaging platforms like Telegram or Viber to acquisition platforms like X or Taboola.
The partnership also gives Bloomreach customers access to Flows’ powerful no-code automation suite, enabling them to work smarter and faster. This includes Marketing Capabilities including Jackpots and Leaderboards for fully gamified experiences for operators, intuitive dashboards for smarter decision-making, and enhancements in frontend personalisation to tailor every user experience.
Daniel de Souza, VP Commercial at Flows, said: “Bloomreach is a powerhouse in real-time personalisation, and pairing it with Flows gives its customers a smarter way to connect all your marketing tools, trigger journeys using multiple platforms, and remove the technical blockers that slow down execution. I’m excited to see how Bloomreach’s customers will use our no-code product suite to enhance customer experiences, and unlock further value from their tech stack.”
Adam Browne, Strategic Accounts iGaming at Bloomreach, said: “The partnership with flows allows Bloomreach customers to unlock faster time to value by taking advantage of Flows’ no code integration layer. With both companies’ heritage being in real-time player experiences, Bloomreach customers can now trigger these over more channels than ever before. Flows’ customer base will be able to now power all player experiences from one unified platform.”
The post Bloomreach selects Flows to power data orchestration and automation across its platform appeared first on European Gaming Industry News.
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Symplify signs partnership with Zenex to strengthen iGaming client engagement

Symplify, the Stockholm-based market leader in CRM and AI cloud solutions, has announced a new partnership with cybersecurity solutions provider Zenex. The collaboration is built around helping iGaming operators optimise both player and data security.
Zenex has a stellar reputation for impenetrable cybersecurity tailored for the iGaming sector – protecting critical data and improving exchanges between clients, vendors and teams. Integrating Symplify’s powerful CRM ecosystem strengthens Zenex’s communication with its iGaming clients, helping them maximise the value of its cybersecurity solutions.
Through Symplify’s proprietary CRM platform, featuring its Data Hub and multichannel communication suite, Zenex can roll out dynamic marketing capabilities alongside its security offering. By improving client communications and campaign delivery, Zenex allows its partners to maximise results while staying safe.
Zenex will leverage Symplify’s Campaign and Journey Builder modules, as well as full site conversion testing tools, to empower its iGaming clients with customised, AI-optimised engagement flows. These approaches will drive up customer lifetime value without jeopardising trust and security.
Symplify also continues to elevate its communication toolkit, having launched its Instant Messaging service last summer. This umbrella channel debuted with Telegram integration and is expanding to support more real-time messaging platforms, enhancing operators’ ability to reach players through preferred channels.
Symplify’s Chief Sales Officer Christoffer Feldt-Sørensen said: “By integrating our CRM ecosystem, Zenex can support its iGaming clients with tailored engagement journeys that boost player loyalty, drive growth, and assist cybersecurity processes. This partnership emphasises the pivotal role secure, data-driven communication plays within iGaming.”
Zenex Tech Lead, Sergei Perenets, added: “Our collaboration with Symplify allows us to bring more value to our clients by pairing robust cybersecurity with industry-leading CRM tools. Our partners can now not only eliminate outside attacks, but also optimise how they speak with players and scale their businesses.”
The post Symplify signs partnership with Zenex to strengthen iGaming client engagement appeared first on European Gaming Industry News.
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