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Six Things New Casino Operators 2020 Do Differently

Many casino players approach new websites with caution. They’ve heard far too many stories about new operators that never lived up to the hype. And so, they stick to the tried and tested websites.
They use these companies even when they deliver slow payouts, get mean with bonuses and provide lagging websites. But truth be told, today’s new casino operators are some of the best gaming websites online.
Sure, they might not have seas of positive reviews online. But they do certain things players look for in casinos differently. And in many ways, they provide better gaming experiences. Here’s what we mean.
Strict Data Protection Laws
Data privacy is a sensitive topic these days. To show they care about your safety, new casinos have a series of data policies in place. For starters, they provide a data collection form to get your approval beforehand.
Crucially, they also reveal what information they collect. In many cases, it’s data about your personal details: Name, address, contacts, IP address and some cookies. Some of the information is compulsory for KYC verification.
But the beauty of it is that your data is protected by strict laws. Today’s casinos no longer spread your data around for business reasons. And they can’t evade responsibility in case of any breaches. They have to encrypt it and keep it secured.
Responsive, Mobile-friendly Websites
One of the most common complaints by people who use established casinos is that their websites lag often. That’s because many of these brands cram everything that can be gambled on one website.
What’s more, they fail to design their sites for user-friendliness. Or they don’t have teams to help keep games running smoothly 24/7. The result is that many players encounter games that crash, apps that lag and customer staff overwhelmed by complaints.
New casino operators, and you can find the best at Chillslots, are a different ballgame. They have websites designed with players in mind. As a result, they load fast, games are responsive and technical hiccups are resolved instantly.
Due to that, your gaming experience at a new casino is smooth and efficient. You don’t need to worry about losing money to a crashing slot or not getting technical helps. Instead, you can play comfortably on a user-friendly site.
Prioritizing High-Paying Games
Casinos are businesses. As a result, it’s in their best interest to provide games designed to make the house rich. Not new operators, though, at least not the best companies at Zlots.com/new-casinos-sites/. The best new casinos in 2020 prioritize high-RTP games and card games with a low house edge.
They provide these games because they are what players love. In other words, they do it to satisfy their customers: The primary role of every forward-thinking business. Now, not every casino game at new casinos will be worth your time.
But comparatively, you’ll find far more high-quality games at new casinos than old ones. For clarity, great games aren’t just about payout rates. They also feature advanced graphics, great soundtracks, in-game features and jackpots.
Quick Payouts
It’s true—many casinos have a problem with paying money to winners. They enforce an unnecessarily long pending time—Aimed at verifying that a person won fairly. And they take even more time to process a payment.
With that in mind, many new casinos view payment duration as an opportunity to widen their share of the gambling market. Instead of delaying players’ money, they deliver it quickly. They also improve on other payment-related issues people have.
For example, the best new casinos charge little or no withdrawal fees. They have flexible limits (small minimum deposits and high maximum withdrawals). And they don’t feature an option to reverse a withdrawal to help people cash out successfully.
In case you’re wondering, quick casino payouts mean one or two days. Anything longer than that is average. However, note that payouts to banks and credit cards tend to take longer than two days at most casinos.
Acquiring Public Audits
One of the biggest problems new casinos face is convincing people to test their services. Most people don’t like spending money at new businesses anyway. As a sign of trust, a lot of new operators have their games and services audited by an independent auditor.
Thwate, eCOGRA, GLI and iTechLabs are the most respected casino auditors. They check games to ensure they are fair. And they audit payments to verify that a company pays out to every winner timely.
Add a license from a respected regulator, a safe website and bonuses and many people won’t have a reason to fear a new casino. Audits provide enough social proof that a casino is genuine and provides commendable services.
Fair Bonuses
Nearly every casino has bonuses these days. However, they differ in the quality of their incentives. Lots of established businesses give out generous amounts but include tough terms and conditions for players.
On the flip side, more and more new casinos are providing unique fair bonuses that give players a fair chance to withdraw their wins. They might not give out £5000. But you could get £50 with 10x wagering requirements. Or you could receive a cashback for 10% of your monthly losses.
In other words, bonuses from new casinos hold a lot more value than those you get elsewhere. It’s like they are designed to help magnify your profits and not as a marketing gimmick.
That said, they also tend to feature open policies. You don’t just receive a bonus without knowing the terms. You receive an incentive plus a list of all the terms involved. That way, you only claim it if you think it can work in your favor.
Conclusion
Lots of new casinos keep opening. And not all of them can be trusted. However, the best of them are doing certain things differently: Fair bonuses, data privacy, high-paying games and quick payouts.
So, before you dismiss a new casino because it’s not a renowned brand, check out its services. There’s a chance it provides better services that many branded operators.
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Adam Pentecost Joins Gaming Corps as Director of Customer Success

Gaming Corps unveils industry veteran Adam Pentecost as new Director of Customer Success as it lays out its plans for growth in 2025.
Gaming Corps, a publicly listed game studio based in Sweden, is proud to announce the appointment of Adam Pentecost as their new Director of Customer Success. With over a decade of experience in the industry, Adam provides a proven track of helping established providers achieve growth.
Adam has been in the iGaming industry for 11 years, working in key roles for respected providers like 1X2 Network, iSoftbet, Play’n Go, IGT, and Hacksaw Gaming. In three jobs, he held Head of Commercial Account Management roles, managing a global workforce across the UK, Asia, Romania, Sweden, and Malta and reporting directly to C-suite level management and board members.
His time in the industry has seen him amass a wealth of experience in many key areas, including regulated and emerging markets, aggregation distribution, and crypto and streaming operations. He also had a deep knowledge of the constantly evolving North American landscape. These qualities will be valuable assets to Gaming Corps as they continue their global expansion strategy throughout 2025.
Adam will hit the ground running in his new role as he will be responsible for driving revenue and maximising the business performance across the board. During his first few months, he will analyse the status of key relationships, ensuring they are reaching their full potential while also formulating a strategy that will benefit the company’s rapidly growing ecosystem.
With market access and distribution at an all-time high and a dramatically expanded product roadmap emphasising innovation, Gaming Corps’ appointment of Adam Pentecost is perfectly timed to build on this momentum.
Adam Pentecost, Director of Customer Success, said: “I am excited to join Gaming Corps at such a pivotal time in their journey. It has some incredibly ambitious expansion plans, and I am eager to roll up my sleeves and help make them a reality.
“With over a decade’s worth of experience behind me, I am well aware of the challenges and opportunities that lie ahead. The team and I share a vision of what we can achieve, and I look forward to working alongside my new colleagues at Gaming Corps to help take the company to new heights.”
Alex Lorimer, Gaming Corps COO, said: “Adam’s extensive experience and proven track record make him the perfect match for Gaming Corps’ plans for 2025 and beyond. He is a respected figure within the industry, and he will be able to leverage his extensive network of contacts and industry expertise to help accelerate growth across the board. Adam is the latest piece in a collaborative jigsaw that continues to solidify our position as a leading game studio.”
The post Adam Pentecost Joins Gaming Corps as Director of Customer Success appeared first on European Gaming Industry News.
ADG
Arizona Boxing and Mixed Martial Arts Commissioner, Joe Pennington, Retiring After 24 Years of Service

After serving over 24 years as a Commissioner on the Arizona Boxing and Mixed Martial Arts (“MMA”) Commission, Joe Pennington presided over his final commission meeting on Wednesday, February 19, 2025. Pennington was appointed to the Arizona Boxing and MMA Commission in 2001 by Governor Jane Hull and served under the next four administrations of Janet Napolitano, Jan Brewer, Doug Ducey, and Katie Hobbs.
During his tenure, Commissioner Pennington played a key role in strengthening safety protocols for fighters and reinforcing Arizona’s position as a leader in combat sports regulation. He is most proud of the Commission’s commitment to combatant safety, exemplified by the adoption of the concussion protocol and testing, the passage of 581679, the Boxing/MMA Omnibus Bill, in 2024, and the adoption of rules for Boxing, MMA, Kickboxing, Muay Thai, and Tough Man competitions. Last fall, the Arizona Boxing & MMA Commission was recognized as “Commission of the Year” at the North American Boxing Federation Awards Banquet for its regulatory efforts.
“It has been a pleasure to work alongside Commissioner Pennington over the last few years,” said Danny Vella, Executive Director of ADG’s Boxing and MMA Division. “I am grateful for his nearly two and a half decades of dedicated service and commitment to enhancing combat sports regulation in Arizona. I wish Mr. Pennington the best in his retirement and look forward to the continued impact of his tremendous contributions.”
“On behalf of the Arizona Department of Gaming, I want to extend our deepest gratitude to Commissioner Joe Pennington for his unwavering dedication and service to the Boxing & Mixed Martial Arts community in Arizona,” said Director Jackie Johnson, ADG. “Through multiple administrations, his commitment to integrity, fairness, and the growth of combat sports has left a lasting impact on the industry and the state. We thank him for his years of leadership and public service.”
Serving in his final commission meeting, Commissioner Pennington was presented a commendation from Executive Director Vella on behalf of Governor Katie Hobbs, receiving well wishes from several attendees of the Arizona Boxing and MMA Commission meeting on Wednesday, February 19, 2025, The Department and its staff wish Mr. Pennington a joyous and adventurous retirement, and we are forever grateful for his 24 years of service to combat sports safety and regulation in Arizona.
The post Arizona Boxing and Mixed Martial Arts Commissioner, Joe Pennington, Retiring After 24 Years of Service appeared first on Gaming and Gambling Industry in the Americas.
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Betano, a Global Leading Operator, Launches MGA Games Content in Portugal and Belgium

The agreement signed between MGA Games, a leading provider of slots and casino games, and the operator Betano has resulted in the launch of 51 titles for the Portuguese and Belgian markets. Betano, one of the most prominent online casinos worldwide and part of the international Kaizen group, has entrusted the Spanish provider with the release of these new products, which include 3-reel slots, 5-reel slots, Megaways, and video bingos.
Among the 28 titles already available in Portugal are high-grossing games such as Popeye Caça Tesouros and the Portuguese Celebrities collection, an innovative series of slots featuring renowned figures from the country. Characters like chef Chef Chakall, DJ Diego Miranda, and other well-known personalities such as football legend Paulo Futre and TV star Teresa Guilherme provide a 100% localized experience.
MGA Games’ entry into the Belgian market has materialized with the launch of 23 slots, including hits like The Explosive Bandit and The Wizard Cat. With this move, the Spanish company strengthens its international presence and offers Belgian players an innovative gaming experience.
“This launch on Betano Portugal and Belgium reinforces our presence in the market and allows us to offer our games to a broader audience through a top-tier operator. We are confident that the combination of our technology and content, along with Betano’s expertise, will be a resounding success,” said Javier Lanfranchi, Commercial Director of MGA Games.
The post Betano, a Global Leading Operator, Launches MGA Games Content in Portugal and Belgium appeared first on European Gaming Industry News.
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