Compliance Updates
NCPG Issues Guidelines for Payment Providers
The National Council on Problem Gambling has issued new guidelines for the payment providers. The new guidelines will help guide the industry’s thinking about solutions to negative consequences associated with gambling.
“Payment limits can be an important responsible gambling tool, offering a consumer-centric approach that emphasizes player control, information, and shared responsibility. Our guidelines are based on an informed consumer choice model and can help payment processors play an important role in reducing gambling addiction,” Keith Whyte, executive director of the National Council on Problem Gambling, said.
Unlike the United Kingdom, where credit card use for gambling is now prohibited due to public backlash, some states in the US where gambling is legal to allow credit cards for gambling. To sustain this business model, the industry must pay attention to potentially negative outcomes and work to prevent them. Gambling operators, vendors, payment processors, financial institutions, regulators and people who gamble all have important roles to play in minimizing potential harm from gambling activities.
NCPG calls on all stakeholders to: encourage people who gamble to set their own limits of time and money; use personalized responsible gambling messages; allow players to self-exclude from gambling platforms and venues; allow players to synchronize their exclusions with venue and state exclusion lists; research signs of problematic play; utilize the payments data they collect to monitor performance; and develop models to help predict and prevent excessive usage.
Additional recommendations can be seen in the full guidelines. They include specific items on the following topics: limits; Know Your Customer (KYC); access by players to information about and in their own accounts and transaction history; self-exclusion; and research.
Many of these recommendations were first set out in NCPG’s Internet Responsible Gambling Standards, but these payment guidelines are intended to apply broadly to all forms of gambling and guide stakeholders across the industry.
Bally’s Intralot S.A. (Bally’s Intralot) has announced that its Australian subsidiary, Intralot Gaming Services (IGS) has been awarded a new 15-year Electronic Gaming Machine (EGM) Monitoring Licence for the State of Victoria, effective 16 August 2027.
This landmark award positions Bally’s Intralot to deliver a new generation of technology, transparency and collaboration to one of the world’s most mature and highly regulated gaming markets.
Approximately 26,300 EGMs will be connected to the Monitoring System which will provide a vital role in ensuring the ongoing integrity of EGM transactions in gaming venues. It will also provide data and information on EGMs for regulatory, harm minimisation, taxation and research purposes.
Under the licence, IGS will also be responsible for the delivery, operation and maintenance of the statewide Pre-commitment System for all EGMs in Victoria, including 2628 EGMs at the Melbourne casino.
A New Technology Era for Victoria
IGS will deploy a next-generation, cloud-enabled monitoring platform designed to deliver:
• Real-time monitoring and reporting
• Advanced data analytics capabilities
• Best-in-class cybersecurity protections
• Scalable architecture to support evolving regulatory requirements
• Future-ready integration enabling seamless connectivity with venues, manufacturers and regulatory systems
“This award represents a major milestone for Bally’s Intralot and IGS and is a significant investment in the future of Victoria’s gaming technology infrastructure. We look forward to working with the Victorian Government, the Victorian Gambling and Casino Control Commission, and industry stakeholders to deliver a secure and transparent monitoring system that supports integrity and player protection,” said Robeson Reeves, CEO of the Bally’s Intralot Group.
IGS and Bally’s Intralot will commence planning and stakeholder engagement in the coming months to support a carefully managed, smooth and seamless transition.
The post IGS Awarded 15-Year Electronic Gaming Machine Monitoring Licence in Victoria appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
On 17 April 2026, the UK High Court rejected in full the claims brought by The New Lottery Company Limited (TNLC) and Northern & Shell PLC (N&S) against the Gambling Commission in relation to the award of the Fourth National Lottery Licence.
In summary, the claims alleged that the Gambling Commission had wrongly awarded the Fourth National Lottery Licence to Allwyn, and that instead, TNLC should have won the competition. The claims also alleged that the Gambling Commission and Allwyn had entered into impermissible modifications to the Licence arrangements following the competition.
The lengthy trial of the claims took place in the High Court before Mrs Justice Joanna Smith between 9 October and 2 December 2025, with an additional day on 13 January 2026.
The High Court has now ruled in favour of the Gambling Commission on all of the claims, rejecting the allegations which had been made.
This is an important judgment for the future of The National Lottery. This judgment makes clear that the Gambling Commission ran a fair and robust competition to award the Fourth National Lottery Licence, and that none of the contested changes to the Licence, in the course of its implementation, were substantial or contrary to the relevant procurement regulations.
The judgment gives resounding support to Good Causes by enabling Allwyn, with oversight from the Commission, to continue with their plans of investment in The National Lottery without further distraction.
The National Lottery is one of the world’s largest lotteries and since launching in 1994, National Lottery players have collectively raised more than £52 billion for more than 670,000 Good Causes across the UK, transforming lives and contributing to the arts, sport, heritage and communities.
The post UK High Court Rejects Legal Challenges Relating to the National Lottery Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Approximately 300 regulators from 16 countries attended the 26th annual Regulators Roundtable presented by Gaming Laboratories International (GLI). The event was hosted April 15-16 at the Palms Las Vegas.
The topics covered were as diverse as the attendees and included artificial intelligence, asset protection, cashless gaming, cyber resilience, digital responsible gaming interventions, geolocation, lottery modernization, patron protection, prediction markets, risk analysis, and sports betting.
Sports performance psychologist and author of Life as Sport Dr. Jonathan Fader delivered the keynote address. He spoke about how proven sport-performance psychology applies to the realities of today’s workplace, including high expectations, constant change, and pressure to perform.
In addition to the presentations and breakout sessions, GLI hosted an Innovation Tech Hub, which featured live demonstrations from Bulletproof, EPIC Global Solutions, Evive, GLI University, Kobetron, KOIN, and Marker Trax.
“We are grateful to the approximately 300 regulators from across North America and around the world who came to Las Vegas to learn more about what’s next and what’s on the horizon in gaming technology. It is important for regulators to stay as far ahead of technologies and issues as possible, and that is the purpose of the Regulators Roundtable, and we are honored to present the conference,” said GLI President & CEO, James Maida.
GLI announced the next Regulators Roundtable will take place April 7-8, 2027, at the Palms Las Vegas.
The post GLI Welcomes Around 300 Regulators to its 26th Annual Regulators Roundtable appeared first on Americas iGaming & Sports Betting News.
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