Compliance Updates

NCPG Issues Guidelines for Payment Providers

Published

6 years ago

February 5, 2020

Photo source: dpogroup.com

The National Council on Problem Gambling has issued new guidelines for the payment providers. The new guidelines will help guide the industry’s thinking about solutions to negative consequences associated with gambling.

“Payment limits can be an important responsible gambling tool, offering a consumer-centric approach that emphasizes player control, information, and shared responsibility. Our guidelines are based on an informed consumer choice model and can help payment processors play an important role in reducing gambling addiction,” Keith Whyte, executive director of the National Council on Problem Gambling, said.

Unlike the United Kingdom, where credit card use for gambling is now prohibited due to public backlash, some states in the US where gambling is legal to allow credit cards for gambling. To sustain this business model, the industry must pay attention to potentially negative outcomes and work to prevent them. Gambling operators, vendors, payment processors, financial institutions, regulators and people who gamble all have important roles to play in minimizing potential harm from gambling activities.

NCPG calls on all stakeholders to: encourage people who gamble to set their own limits of time and money; use personalized responsible gambling messages; allow players to self-exclude from gambling platforms and venues; allow players to synchronize their exclusions with venue and state exclusion lists; research signs of problematic play; utilize the payments data they collect to monitor performance; and develop models to help predict and prevent excessive usage.

Additional recommendations can be seen in the full guidelines. They include specific items on the following topics: limits; Know Your Customer (KYC); access by players to information about and in their own accounts and transaction history; self-exclusion; and research.

Many of these recommendations were first set out in NCPG’s Internet Responsible Gambling Standards, but these payment guidelines are intended to apply broadly to all forms of gambling and guide stakeholders across the industry.

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Compliance Updates

Peter Knutsson Becomes New Director General of Swedish Gambling Authority

Published

54 minutes ago

March 30, 2026

Wladimir P.

peter-knutsson-becomes-new-director-general-of-swedish-gambling-authority

The Swedish government has appointed Peter Knutsson as the Director General of the Swedish Gambling Authority. The appointment will run until 31 August 2032.

Peter Knutsson most recently came from the role of Advertising Ombudsman and will take up his position as Director General on 17 August 2026.

Peter Knutsson took office as Advertising Ombudsman in August 2024, and was previously Head of Unit at the Ministry of Finance. He has over 20 years of experience as a manager and leader and has a background as a lawyer, with solid knowledge of consumer issues and consumer legislation. Peter Knutsson has previously worked for the European Commission and as an advisor to the Swedish Financial Supervisory Authority.

“With the solid experience Peter Knutsson has from, among other things, the Ministry of Finance, consumer affairs and most recently the Advertising Ombudsman, this will be very good for the authority,” said Spelinspektionen’s Chairwoman Madelaine Tunudd.

“I welcome the government’s decision on a new Director General for the Swedish Gambling Authority and will ensure that Peter Knutsson receives a good introduction in my handover as acting Director General,” said Johan Röhr at the Swedish Gambling Authority.

The post Peter Knutsson Becomes New Director General of Swedish Gambling Authority appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

Dutch Gambling Regulator Points Out to Providers Limits of Sports Betting License

Published

54 minutes ago

March 30, 2026

Wladimir P.

dutch-gambling-regulator-points-out-to-providers-limits-of-sports-betting-license

The Dutch Gambling Regulator (KSA) has reminded sports betting license holders of the limits of their licenses. Supervision has revealed that several providers offered bets that do not fall within the licensed category of sports betting. This included, among other things, bets on prize competitions, such as a Most Valuable Player (MVP) prize. In such cases, the license holders involved were addressed, and these bets were immediately removed by the license holders.

Only betting on sports matches is allowed.

Pursuant to the Remote Gambling Decree, sports betting license holders may only offer bets on events during a sports match or on the outcome of a sports match.

In addition, a sports competition must take place within organized sport recognized by NOC*NSF or similar international sports organisations.

Bets on other events are not covered by this. This applies, for example, to prize competitions where the outcome is determined by a jury or panel and does not result directly from a sports match or an event during a sports match. Bets on, for example, political elections or athlete transfers are also not permitted.

Responsibility lies with the permit holder

License holders remain personally responsible for the gaming offerings they provide, even when using external platforms or sportsbook providers.

The KSA said it expects providers to continuously monitor their offerings and take appropriate measures to prevent prohibited bets. If unauthorised bets are nevertheless offered, immediate action must be taken. The KSA will continue to supervise the gaming offerings of license holders.

The post Dutch Gambling Regulator Points Out to Providers Limits of Sports Betting License appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

GLI Becomes First International Gaming Lab to be Accredited in Ukraine

Published

3 days ago

March 27, 2026

Wladimir P.

gli-becomes-first-international-gaming-lab-to-be-accredited-in-ukraine

Gaming Laboratories International (GLI) has become the first international gaming lab to be accredited in Ukraine.

GLI Europe B.V. was appointed by Ukrainian regulatory authority, PlayCity, as both a testing/certification and inspection body for gambling equipment in the country and is currently the only foreign entity to be accredited.

GLI Europe B.V. will perform testing and certification of all gaming related hardware and software in accordance with the requirements of PlayCity and the Ukrainian gaming regulatory framework. GLI will deliver all Ukrainian certification services through its European operational hub, GLI Europe B.V., ensuring certification is conducted under GLI’s ISO/IEC 17025, 17020, and 17065 accreditations.

The company will work with both foreign and Ukrainian suppliers, whereas Ukraine is considered a regulated market, and suppliers will need to hold a certificate of approval from PlayCity in order to request certification for the market.

“We are grateful for the trust PlayCity has placed in GLI. At GLI, we work with regulators in more than 710 jurisdictions, and we will bring our global expertise to PlayCity and to suppliers who wish to enter the Ukrainian market, guaranteeing the highest levels of testing quality and compliance,” said James Boje, Managing Director, EMEIA.

The post GLI Becomes First International Gaming Lab to be Accredited in Ukraine appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.