Interviews
Strategies for Cultivating Player Engagement: Insights from Head of SOFTSWISS Sportsbook Alexander Kamenetskyi
Alexander joined the company in May 2020. He has more than 26 years of experience in Sports Betting and Gambling. His expertise lies in betting trends, iGaming sports industry analytics, product development, and product team management.
From your perspective what are the most significant issues confronting betting and gaming companies?
Within the iGaming industry, two core objectives take centre stage: player attraction and player retention. In this context, two pivotal aspects demand our attention.
Firstly, if we take a closer look at the strategies and products of B2B companies, it becomes quite evident that many of them grapple with truly understanding what players really need. Secondly, in the world of betting, it’s not just about offering a product, it’s about making sure that product actively engages players.
What is more, it’s imperative for a bonus system to operate like a well-tuned instrument in the operator’s hands. It should allow them the flexibility to finely adjust the player journey from the moment they step into the project and keep them engaged for the long haul. We are talking about creating an environment where players are not just involved but genuinely interested.
At the same time, we understand that players may want to explore other gaming projects. Our key objective here is to ensure that once they switch to another platform, they immediately come to realise that our bonus system offers a more captivating and user-friendly experience. They might not be able to explicitly explain why, but they will unmistakably feel the distinction. This remains the foundational principle behind our development efforts.
What do you think about such methods of keeping attention, as gamification?
We all have this inner child inside us, right? And we often end up telling that inner child to put away the toys. That’s where gamification steps in. It’s like this cool trick where even apps that have nothing to do with games sneak in some fun stuff.
In the financial sector, there’s this interesting bank app that cleverly incorporates gamification principles. Now, you might think banking is far from gaming, but this app offers some cool incentives. Imagine getting extra cashbacks, cool avatars, and bonuses just for using the app actively. For instance, when you buy tickets to three different countries, they reward you with a ‘traveller’ avatar. They’ve even got this central character, a cat, that you can interact with, turning your banking tasks into a fun gaming experience.
It all comes down to our basic need to play, something we usually hold back on. But when you sprinkle in a bit of fun, engagement shoots up. We start getting into missions and quests, and that keeps us coming back for more. That’s exactly what these app developers are after – they want to keep us hooked. So, we keep coming back to take care of our virtual cat or spin that wheel because, let’s be honest, missing out on those means fewer bonuses. Plus, we are all in on those weekly missions to boost our ranking. It’s all about that core principle – making it fun to keep us around.
How can an operator gain player loyalty?
Throughout my years in this field, I’ve come to truly appreciate the power of personalisation. It’s a game-changer that goes beyond the allure of bonuses or the thrill of gamification.
Within our operations, we have specialised departments like retention and VIP retention. Their mission is to treat each VIP player as a unique individual, not just another customer. It’s about understanding that VIP players have distinct needs and preferences. By promptly addressing their requests and concerns, we make them feel genuinely valued. This principle isn’t confined to the betting world, it’s a universal truth. Bonuses certainly add excitement, but they’re just an extra layer.
When it comes to engaging with VIP players, I have frequently witnessed various scenarios. Sometimes, players approach with questions that have nothing to do with the project itself. They might ask for directions or assistance with entirely unrelated matters. Those who actively step in to help in such situations often become heroes in the eyes of the players. It’s akin to creating a bond where players instinctively look to us for any need, whether it’s related to placing a bet or seeking guidance on entirely different matters. It’s about cultivating a reflex in the player that says, “If I need something, I know where to go.”
When considering regular players who are not in the VIP category, it’s imperative to gauge their retention levels. For example, a company might use a system featuring five retention levels based on player profitability. Employees are assigned KPIs, which might include elevating their clients to the next retention level. Based on their performance, employees can also progress to the next level. This strategy has proven to be highly effective.
Furthermore, when discussing player retention, I would pay attention to recommendations. For instance, consider a scenario where we inform a player that their favourite team is scheduled to play today, but one of the key players is sidelined, and the team is facing issues with their striker. Our approach isn’t about misleading the player; it’s about establishing trust, knowing that maths will do the rest.
Another effective approach to engage players is by introducing tournaments, quests, and jackpots that encourage friendly competition among players. These diverse tools can be harnessed to incentivise players to participate in various activities. For instance, the operator might announce that all bets placed on the International 2023 will contribute to a specific jackpot. This strategy motivates players to actively partake in these actions, enhancing their overall experience.
When discussing betting with odds, it’s important to keep in mind that our profits are linked to the margin. Unfortunately, this fundamental concept is often overlooked by many operators in the betting industry, even those with extensive expertise. It’s common for them to disregard the critical point that a bookmaker’s earnings aren’t intricately tied to the odds they present but are, in reality, shaped by the margin they can uphold.
In certain tournaments, we encourage players to engage in a competition for a shared prize pool. These tournaments come with two key limitations: firstly, the prize pool is fixed for that specific tournament, and secondly, there is a time limit since the pool gradually decreases if players are not actively involved.
Moreover, we can design tournaments where players receive rewards for specific in-game actions or achievements, adding an extra layer of excitement and engagement to the competition.
At SOFTSWISS, what are your primary areas of focus when it comes to designing and enhancing your products?
We have three main criteria in mind. The first two are super important, while the third serves to complement them.
Firstly, we always look at the player’s needs. Keeping players engaged and interested is a top priority. Secondly, we’ve got what the operator needs. We want to motivate players to do things that are not only fun for them but also good for the operator. Like, encouraging bets on live and express events – it’s a win-win. Lastly, there’s market trends. We are always keeping an eye on what’s hot and what’s not because we know other operators are doing the same. We want to stay in the game and make sure our players have the latest and greatest.
And let’s not forget about the importance of automation. The smoother and more automated these tools are, the better they work for both operators and players.
Diving into the finer details, let’s examine what a player really needs. Ideally, betting should be effortless for them, requiring minimal thought, and in return, they should receive bonuses for their actions, serving as a catalyst for their engagement. It’s imperative that players feel acknowledged, encouraged, and valued – just like that.
When it comes to bookmakers, their main objective is to motivate players to bet on live and express events. This is all about boosting player engagement. However, operators generally prefer not to invest excessive time and resources into managing bonuses and customisation, as it can be a challenging task.
Another challenge revolves around content. It involves the need to brainstorm ideas, create content, publish it on the site, promote it to players, and most importantly, ensure that they engage with it. Many companies maintain dedicated departments to handle these tasks, specifically focusing on content management. Unfortunately, this can result in substantial financial overhead as these departments need ongoing maintenance and resources.
Our system empowers operators to effortlessly create new bonuses in a matter of minutes. Even for bonuses that were issued in the past, it takes less than a minute to relaunch them. The brilliance of our system lies in its ability to automatically generate T&C and banners, completely removing the need for operators to get involved in this process.
Furthermore, when a bonus reaches its expiration date, our system removes the associated banner and all related content automatically. This means operators don’t have to spend their valuable time and energy on content management. In essence, we strive to save our partners precious time and streamline their operations. With our product, we aim to shift operators’ primary focus towards attracting more traffic while automating repetitive tasks, ultimately making their workflow much more efficient.
The SOFTSWISS Sportsbook comes equipped with integrated gamification features, including exclusive industry bonuses and jackpots, providing both players and operators with a wide array of enhancements to elevate their gaming experience. Beyond the typical sports betting bonuses, the SOFTSWISS Sportsbook boasts four entirely unique bonuses that play a pivotal role in substantially boosting player engagement – Hunting Bonus, Hunting Tournaments, Lootbox Bonuses, Freebet Booster.
Another challenge that operators often grapple with is determining the right value for bonuses. It’s essential that players receive bonuses that match their betting activity and continue to entice them. This balance is critical in all areas of betting, whether it is online casinos, offline casinos, or sports betting.
The main obstacle here is finding a way to reward smaller players appropriately without overly lavishing them with bonuses. For instance, it wouldn’t make sense for a player betting just 1 euro to receive a whopping 100 euro bonus. Conversely, it’s equally vital not to underwhelm high-value players. It can be quite awkward when a VIP player, who is wagering substantial amounts, is offered a mere 100 euro bonus. Finding this balance is a delicate yet crucial aspect of our work.
The real challenge here is to make sure we automate this system effectively. Fortunately, we’ve got it covered through our Hunting Bonus. Our system operates seamlessly in automatic mode, guaranteeing that players who consistently bet larger amounts, like 3,000 euro, get the free bets they deserve.
The SOFTSWISS Sportsbook smoothly integrates with various platforms, seamlessly collaborating with their CRM systems and features. This eliminates the need for extensive operator retraining, allowing them to continue working with familiar tools and processes. Additionally, it offers enhanced customisation options for a more personalised experience.
More importantly, this flexibility extends beyond SOFTSWISS platforms. Operators are not confined to using platforms exclusively developed by SOFTSWISS. They can effortlessly incorporate our Sportsbook functionality into a diverse array of platforms, whether within or outside the SOFTSWISS ecosystem.
What business metrics can be improved with gamification tools and bonuses?
The operator can offer a bonus for the next month if a player’s deposits exceed 1,000 euro for the current month, given that the player typically deposits around 800 euro. In this scenario, even if the player’s current deposits stand at 800 euro, and they may not have the full amount readily available, there’s a strong likelihood that they will make an additional 200 euro to qualify for the bonus. This action automatically elevates the player’s status or level.
By focusing on a player group that typically places an average bet of, let’s say, 5 euro, the operator can implement a unique bonus strategy. For instance, for players who achieve a winning streak in football bets with a wager of 7.5 euro, every third successful bet activates a 10 euro free bet. As players persist in their betting activities and progressively raise their average bet, often without being consciously aware of it, the operator witnesses a natural 50% increase in their average bet size.
Consequently, the operator anticipates a corresponding 50% increase in Gross Gaming Revenue (GGR). While the bonus component of the operator’s expenses does increase in this scenario, it typically remains around 25%, and the GGR surges by 50%. In essence, the operator gains an additional 25% in overall revenue.
Regarding bonuses, operators in both casinos and sports betting often fail to address a crucial aspect: defining the bonus offer’s purpose. Operators must precisely determine their incentive goals, whether it’s increasing deposits, raising the average bet size, or prolonging player engagement. Bonuses should be strategically tailored to encourage players to take particular actions that align with the operator’s objectives.
When implementing a bonus, it’s imperative to recognise the intended impact on a particular metric and establish clear, measurable criteria for assessing its success. This clarity ensures that bonuses are not just a perk for players but also a strategic tool for driving desired outcomes in the operator’s favour.
About SOFTSWISS
SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The expert team, which counts 1,500+ employees, is based in Malta, Poland, Georgia, and Belarus. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.
We sat down with Tequity’s VP Growth Originals, Dominic Sawyer, to discuss how the industry is evolving to meet the unique appetites of Brazilian players and how technical scaling is the secret weapon for ambitious studios.
Brazil is now well over a year into its regulated era. How has the focus shifted for operators who are looking beyond that initial launch phase?
The first year was about land grabs and establishing a footprint. In 2026, the conversation is much more grounded in operational efficiency and the cost of player acquisition. Brazil is a massive market, but it is also an expensive one. If an operator is spending a premium to bring a player through the door, losing them to a generic, uninspired lobby is a massive waste of resources.
The focus has shifted heavily toward retention. We are seeing operators move away from the volume at all costs approach and towards building a brand-based ecosystem. This is where bespoke content comes in. By using our Originals framework, operators can create games that feel like a native part of their platform. This builds a sense of familiarity and trust. In a regulated market, player loyalty is the only thing that can protect your margins against evolving tax frameworks and marketing restrictions.
We know Brazilian players have a deep-seated love for sports. How is this influencing the types of casino games that are succeeding in the market?
The crossover between sports betting and casino in Brazil is perhaps more pronounced than anywhere else. Brazilian players crave high-energy, high-frequency interaction. They want the tension of a live match translated into a casino format. This is why we have seen such an explosion in the popularity of ‘burst games’ and instant-win titles.
Our product roadmap is heavily influenced by this desire for real-time excitement. Our Crypto Trading Games range, for instance, resonates because it mimics the volatility and decision-making of a live market or a high-stakes football bet. Features like 1,000x leverage and the ability to manage multiple active bets simultaneously provide a level of agency that traditional slots often lack. With the World Cup on the horizon, we expect this appetite for sports-adjacent casino content to reach a fever pitch. Operators who can bridge that gap effectively will see the highest levels of cross-vertical engagement.
With so many international brands entering Brazil, how can an operator ensure their content doesn’t just look like a translated version of a European site?
Laziness in localization is a fast track to irrelevance. A player in São Paulo isn’t looking for a translated UK slot, but a game that feels like part of the local culture. True differentiation involves cultural alignment, brand recall, and a pacing of gameplay that matches local preferences.
We believe in providing a modular approach that hands the creative keys back to the operator. This allows them to tailor visual treatments and UI to reflect local festivals, brand ambassadors, or specific colour palettes. When a game feels like it was built for the Brazilian market rather than just adapted for it, the player connection is significantly stronger. You want your content to feel like part of the local furniture, reinforcing the operator’s brand identity at every turn.
Innovation is high, but technical barriers often slow things down. How is Tequity helping studios scale faster to bring high-quality games to the Brazilian market?
There is no shortage of brilliant creative ideas in the industry, but there is often a massive technical bottleneck when it comes to global distribution and compliance. For an ambitious studio, the prospect of navigating the specific regulatory requirements of Brazil while trying to build a global presence is daunting.
This is exactly why we launched Tequity Publishing. We want to dismantle those technical barriers. Through our RGSaaS (Remote Game Server as a Service) model, we provide the infrastructure, distribution muscle, and compliance frameworks that allow studios to focus entirely on the creative side. Whether it’s a small studio with a fresh concept or a more established provider looking to plug into our aggregator network, we provide the pathway to the player. By removing the operational friction, we ensure that high-quality, innovative content can hit the market at the speed the industry demands.
The industry is increasingly streamer-driven. How are suppliers ensuring games are stream-ready for the influencers who currently dominate Brazilian social feeds?
Social media is the new storefront in Brazil. The traditional casino lobby is being bypassed in favour of TikTok, Twitch, and Telegram feeds. If a game isn’t visually engaging or doesn’t provide natural clipping moments, it’s missing a massive trick. Successful suppliers are engineering content to be inherently shareable, creating a narrative that is easy for a streamer’s audience to follow. When an influencer shares a high-multiplier win, it creates an organic marketing event that is far more effective than a standard banner ad. It’s about providing the tools for operators to lower their acquisition costs by creating content that players want to emulate and share.
The post Mastering the Brazilian maturity curve appeared first on Americas iGaming & Sports Betting News.
We sit down with Madelein Ozok, Head of Studio at the new Microgaming-powered studio, to learn more about how it’s approaching slot development and why leveraging its highly experienced management team will be key to success.
Red Papaya is a new online slot studio powered by Microgaming. Tell us more about the studio and how you plan to make your mark on the industry.
Red Papaya is a bold and bright studio, powered by Microgaming, with big plans to disrupt the status quo with slots that put players on the edge of their seats spin after spin. How will we ensure we do this? By blending creativity, features and data to create compelling slotting experiences that captivate players in markets around the world. We also have a highly experienced management team in place – it’s made up of award-winning veterans of the slot development space with a proven track record in delivering top-performing, data-driven games that have quickly risen to the top of the charts. When it comes to themes, features and markets, we’ve done it all, and will leverage this experience to ensure Red Papaya creates games that not only meet but exceed player expectations.
You’ve previously said that features will be a big point of differentiation, but in a market flooded with unique mechanics and bonuses mechanisms, how will you stand out?
We aren’t here to reinvent the wheel, rather to take popular, proven mechanics and put our own spin on them. Developing unique mechanics is a high risk strategy that rarely pays off – studios can often indulge in what is actually a passion product for the team, while players are often reluctant to spend time and money learning something new. That said, they do expect studios to keep things interesting, and that’s why we are more about iteration than out and out innovation. Our first run of games includes player favourite features like Hold & Win, Cash Collect and Jackpot, but with a “twist”. Of course, we do have some ideas for unique mechanics and features in the works are taking a very considered approach to developing them for launch so they don’t push players too far out of their comfort zones.
Studios make a lot of noise about their mechanics but is the the only ingredient required for a successful slot game?
For a slot to be a hit, it needs to be the full package. This means it has a great theme, captivating narrative with relatable characters, striking design, big sound, quality animations and, of course, thrilling gameplay delivered through the right combination of mechanics and features. This is why as well as mechanics, Red Papaya is going to set a new standard for the production value of slot games. This will be achieved through cinematic visuals, superior sound design and epic stories that draw players in and put them at the heart of the action.
Take our debut release, Kong’s Jungle Tower, as an example. It’s been designed to deliver an immersive audio and visual experience, including sound cues from Kong which help to amp up the action and then intensify as the features get closer. Kong’s roar builds up and sounds like he’s getting closer while the reels begin to shake and ignite with fiery effects, creating the sense that a big, thunderous win is about to land.
As you say, Kong’s Jungle Tower is Red Papaya’s debut slot. What can players expect when firing up the reels for the first time?
In Kong’s Jungle Tower, players embark on an expedition into uncharted territory where fortunes can be found hidden within a forgotten temple, deep within the jungle. The Cash Collect slot sees players helped on their adventure by several features, including the legendary Jungle Tower which includes 15 Cash Prizes to be won. Then there are Monkey Coins that sweep across the reels, gathering instant treasures and unlocking the mightiest prizes from the summit of the tower. Even when the reels fall silent, Kong’s adventurous spirit electrifies the Tower with Multipliers, charging up Cash Prizes for spectacular wins. But that’s not all. Three Bonus Symbols trigger eight Free Spins – once activated, the reels increase to a 5×5 setup for even more win opportunities. As the Free Spins play out, three Bonus Symbols will award eight additional Free Spins while two Bonus Symbols will grant three more Free Games. As you can see, it’s a feature-rich slot that will get players pounding their chests as the big wins get closer and closer.
For Red Papaya, what does success look like for the rest of the year?
We’re a player-first studio, so success will be players engaging with our growing portfolio of slots and being captivated and entertained by the experience that each has to offer. We know exactly what it takes to develop blockbuster slots, and our first run of titles have the hallmarks of chart-toppers. Of course, you never know how a game will resonate with players, but the early stats coming in from titles like Kong’s Jungle Tower, Nova Blast and Lucky Rainbow Rush suggest we have a hit on our hands. The challenge will be ensuring that our next games on the roadmap, which includes Pirate’s Fight for Fortune, are just as successful but we fully intend for each release to out-perform the game that comes before it.
The post Getting to know Red Papaya appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
“En el mercado regulado de apuestas sentí que estaba intentando nadar en un océano dominado por tiburones. En el mercado de predicciones, estamos ayudando a construir el propio océano.” (C.S)
El mercado de predicciones comienza a ganar espacio en Brasil en un momento de transformación para la industria del gaming y los productos digitales basados en probabilidades.
Aunque todavía es un concepto incipiente en el país, y contradictorio en países vecinos, este modelo, que combina elementos de mercados financieros, tecnología y comportamiento del usuario, ya ha demostrado su potencial en otras regiones al ofrecer estimaciones colectivas sobre eventos futuros.
Sin embargo, su avance ha sido conflictivo en América Latina.
En mercados como Argentina, por ejemplo, está enfrentado restricciones e incluso prohibiciones, en medio de debates regulatorios sobre su naturaleza y su posible similitud con las apuestas tradicionales.
En este contexto, Brasil aparece como un terreno aún en definición, donde la reciente regulación de las apuestas deportivas abre espacio para discutir nuevos formatos digitales basados en probabilidades.
Es en este escenario donde surge la figura de Carlos Santos, CEO y uno de los impulsores de este segmento en el mercado brasileño con el lanzamiento de Previlabel.
Con experiencia previa en el ecosistema de apuestas, Santos decidió dar un paso más allá del modelo tradicional para apostar por la construcción de una nueva categoría en el país: los mercados de predicción.
A través de su visión y su proyecto, el ejecutivo busca no solo introducir este concepto en Brasil, sino también desarrollar la infraestructura tecnológica necesaria para que nuevos operadores y empresas puedan formar parte de este ecosistema emergente.
En esta entrevista, Carlos Santos analiza el potencial del mercado de predicciones en Brasil, los desafíos de su desarrollo y las oportunidades que pueden definir el futuro de este segmento en la región.
¿El mercado de predicciones aún es poco conocido en Brasil. ¿Cómo explicaría este concepto a alguien que nunca ha oído hablar de él?
Los mercados de predicción son plataformas donde las personas negocian probabilidades sobre eventos futuros.
En lugar de simplemente apostar por un resultado, los usuarios compran o venden posiciones basadas en la probabilidad de que algo ocurra.
El precio de estas posiciones termina reflejando lo que el mercado cree que es la probabilidad de ese evento.
Por eso, muchos describen este modelo como una especie de bolsa de valores de probabilidades, donde la información, la opinión y el dinero se combinan para formar una estimación colectiva del futuro.
¿Por qué cree que Brasil puede convertirse en un mercado relevante para plataformas de predicción?
Brasil tiene varios factores que favorecen este tipo de mercado. En primer lugar, es un país altamente conectado digitalmente y con una gran adopción de nuevas tecnologías financieras.
En segundo lugar, existe una cultura muy fuerte en torno a los deportes y a los eventos públicos, lo que genera naturalmente interés por las predicciones.
Además, la reciente regulación de las apuestas deportivas ha abierto espacio para nuevas discusiones sobre productos relacionados con probabilidades y mercados digitales.
El país acaba de regular las apuestas deportivas. ¿Los mercados de predicción son una evolución natural de esto o una industria diferente?
Están relacionados, pero no son exactamente lo mismo.
En las apuestas deportivas tradicionales, las probabilidades son definidas por la casa de apuestas.
En los mercados de predicción, en cambio, son los propios usuarios quienes forman esas probabilidades al negociar posiciones entre sí.
Esto crea una dinámica más cercana a un mercado financiero, donde el precio cambia a medida que surgen nuevas informaciones y las personas ajustan sus expectativas.
¿Cuáles son los principales tipos de eventos que podrían volverse populares en este mercado en Brasil?
El deporte probablemente será el punto de entrada más natural, ya que existe una gran base de usuarios interesados en este tipo de eventos.
Pero con el tiempo, estos mercados pueden expandirse hacia áreas como política, economía, entretenimiento e incluso tecnología.
En otros países ya existen mercados de predicción sobre elecciones, indicadores económicos y grandes eventos globales.
Esto demuestra que el modelo tiene potencial para ir más allá del entretenimiento.
¿Existe el riesgo de que el mercado de predicciones sea confundido con las apuestas tradicionales?
Sí, especialmente al inicio.
Como ambos involucran dinero y probabilidades, es natural que exista cierta confusión. Sin embargo, la diferencia está en la dinámica del mercado.
En las plataformas de predicción, los usuarios pueden negociar probabilidades y reaccionar ante nueva información, lo que hace que el sistema sea más parecido a un mercado financiero que a una apuesta tradicional.
Con el tiempo, a medida que el público entienda mejor el funcionamiento, esta distinción tenderá a ser más clara.
En el exterior, las plataformas de predicción ya existen desde hace tiempo. ¿Qué puede aprender Brasil de estas experiencias?
La principal lección es que estos mercados funcionan mejor cuando hay transparencia, liquidez y reglas claras de operación.
Las experiencias internacionales muestran que, cuando están bien estructurados, los mercados de predicción pueden generar estimaciones bastante precisas sobre eventos futuros. Sin embargo, también ha quedado claro que es fundamental contar con mecanismos de integridad y un entorno regulatorio que acompañe la innovación.
Brasil tiene la ventaja de poder observar estos ejemplos y adaptar las mejores prácticas a su propio contexto.
¿Qué le hizo mirar hacia los mercados de predicción en lugar de continuar únicamente en el mercado tradicional de apuestas?
Durante el último SBC en Lisboa tuve un momento muy claro de reflexión sobre el mercado. Me di cuenta de que estaba intentando competir en un entorno extremadamente difícil para empresas nuevas: enfrentar directamente a gigantes ya consolidados en el sector de apuestas.
El mercado regulado de apuestas en Brasil es altamente competitivo y está dominado por empresas con gran capital. Es como intentar nadar junto a tiburones en un océano que ya les pertenece.
Fue entonces cuando entendí que tal vez la oportunidad no era competir en ese mercado de la forma tradicional, sino participar en la construcción de una nueva categoría dentro del sector. El mercado de predicciones aún está en sus inicios en Brasil, lo que abre espacio para la innovación, la tecnología y el liderazgo.
Percibí que podía aprovechar toda la experiencia adquirida en el sector de apuestas para ayudar a estructurar este nuevo momento del mercado en el país.
¿Cuál fue el momento en que decidió convertir esto en un negocio?
Cuando regresé a Brasil después del SBC Lisboa, mi visión de negocio cambió completamente.
Comencé a estudiar más profundamente el mercado de predicciones y entendí que no era solo una tendencia global, sino también una oportunidad real para construir infraestructura en este sector en Brasil.
A partir de esta visión, iniciamos una asociación con Brasil Bitcoin, aprovechando toda su experiencia en Web3 e infraestructura digital para desarrollar esta tecnología.
La idea fue combinar esa experiencia en blockchain con nuestra visión de producto y mercado, creando una base tecnológica capaz de aportar más competitividad e innovación a este nuevo segmento.
¿Cuáles fueron los mayores desafíos al comenzar en este sector?
El principal desafío fue construir la tecnología.
Los mercados de predicción requieren una infraestructura muy específica, que incluye sistemas de negociación de probabilidades, liquidez, gestión de eventos y mecanismos de integridad.
Como este mercado aún es muy nuevo en Brasil, prácticamente no existían soluciones listas adaptadas a la realidad local. Esto exigió un gran esfuerzo de desarrollo para crear una tecnología sólida capaz de sostener el crecimiento de este ecosistema.
¿El público brasileño está preparado para entender y utilizar los mercados de predicción?
Creo que sí. El brasileño ya ha demostrado una gran capacidad de adaptación a nuevos productos digitales.
Basta observar el crecimiento de las apuestas deportivas, las criptomonedas y las plataformas financieras en los últimos años.
Cuando el modelo se explica bien y la experiencia es simple, la adopción tiende a ocurrir rápidamente.
¿Qué hace exactamente Previlabel dentro de este mercado?
Previlabel es una empresa de tecnología enfocada en infraestructura para mercados de predicción.
Desarrollamos la tecnología que permite a emprendedores crear sus propias plataformas de predicción y construir negocios dentro de este nuevo segmento que está comenzando a surgir en Brasil.
Nuestro objetivo es facilitar la entrada de nuevos operadores en este mercado.
Ustedes no operan solo una plataforma — venden tecnología para quienes quieren crear la suya. ¿Cómo funciona este modelo?
Exactamente.
Previlabel funciona como un proveedor de tecnología para este mercado. En lugar de operar una única plataforma, desarrollamos la infraestructura que los operadores pueden utilizar para lanzar sus propias marcas dentro del mercado de predicciones.
Esto permite que emprendedores y empresas ingresen en este sector de forma mucho más rápida, sin necesidad de desarrollar toda la tecnología desde cero.
¿Cree que veremos muchas plataformas de predicción surgir en Brasil en los próximos años?
Creo que esto ocurrirá muy rápidamente. En los próximos meses ya deberíamos ver varias plataformas emergiendo en Brasil.
Históricamente, el país siempre ha atraído nuevos modelos de negocio digitales debido al tamaño del mercado y al alto nivel de adopción tecnológica.
Cuando surge un nuevo segmento prometedor, Brasil suele convertirse en uno de los principales mercados de experimentación.
¿Existe una especie de “carrera” para crear el primer gran mercado de predicción brasileño?
Sí, esto es algo natural en cualquier industria naciente.
Cuando un nuevo mercado comienza a formarse, siempre existe una competencia inicial entre empresas para ver quién logra posicionarse primero y convertirse en referencia.
Probablemente estamos en el inicio de este proceso en Brasil, y quien consiga construir una tecnología sólida, ganar la confianza del público y escalar primero tendrá una ventaja muy importante.
The post Los mercados de predicción ganan terreno en Brasil con la entrada de Previlabel appeared first on Americas iGaming & Sports Betting News.
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