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“We see LatAm as a hugely promising region” – Exclusive interview with Betbazar CEO on LatAm Esports

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Alexandr Iaroshenko, CEO of Betbazar, gives Gaming Americas his two cents on how a quickly regulating Latin America is proving to be a huge opportunity for Esports – with a hugely diverse player base and a fast-growing interest proving to a key revenue driver.

Looking at the Americas, which markets are of most interest to Betbazar and where do you see the most growth?

We see LatAm as a hugely promising region in the Americas. We are looking very closely at it and are already active there through a number of our tier one partners. It’s no big surprise that Efootball has proven massively popular in many markets there, with Brazil being the most vibrant example of a future market with a huge amount of possible growth.

Indeed, when it comes to major markets, we estimate that 60% of Esports betting in Brazil will be on Efootball – and Argentina, which is already in the most part regulated, has proven very similar. However, in countries like Mexico there is more of a cultural split when it comes to player tastes. Football is still high on the menu, but that number is closer to 30%, with 25% betting on basketball and just as many preferring American football, rather than ‘soccer’.

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Colombia is also an excellent market with a great growth trajectory, all though the tech can be limiting – and we still see this as early days as native platforms are proving an issue there, which we ideally need in order to deliver our best services. Only the major brands can do so platforms directly, such as Caliente and Salsa – which does limit scope.

Given the region’s unique segmentation, there is a lot to bear in mind as a result, but we’ve learned quickly. As well as regulation, economic trends and demographics, infrastructure is also key to powering the next decade. But all these things are moving in the right direction across large swathes of the region, spelling out a huge amount of opportunity there.

LatAm has certainly had to weather its fair share of challenges over the last 12 months – how has the market evolved and how do you see Betbazar as being able to make a difference for operators?

A lot of operators in LatAm were really prompt in reacting to the challenges of last year, they took the correct forward-thinking approach and invested in diversifying their portfolios quickly, with Esports being a big part of that.

If there is anything we should have learned about the last 18 months, it is that you never know what is around the corner and with the highly volatile nature of the ongoing situation – covering every base you can to entertain new players is essential. We know what players out there want, especially the new generation – and we’ve proven ourselves as key part of some of the major industry operators’ Esports set-up for some time now.

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Looking to what is happening at this moment, audience demand has grown exponentially. LatAm has a huge young population that are far more likely to be tuned into Esports and the numbers have supported that. We’ve got a connected global generation like never before – and they’re very switched onto the Esports community already. Accordingly, we can offer popular games like Counter Strike, for example – which, according to our studies, accounts for almost 70% of bets in LatAm Esports.

It’s not hard to see why this number is so high, the game is very simple to understand. It’s a timeless tale of good guys vs bad guys that even the casual viewer can get their heads around very quickly. Helping operators to capitalise on this is one of our biggest priorities going forward. Betting that is easy to understand and simple to join in is key to retention and engagement in 2021.

How much does the nature of supply, and indeed, product requirements differ in LatAm from the likes of Europe?

The infrastructure of internet service is probably the biggest difference between the two regions, with regards to our offering. Due to the nature of our products – which rely on streaming and data, high quality mobile internet is vital, so that is the most important factor we will be keeping our eye on.

Connectivity can be a challenge. However, cheap, data-strong delivery is in existence already in many parts of the continent, where they are able to stream and bet simultaneously without any issues – we expect this to be the case across the continent soon. That is enough to make us confident about rollout there. We’re seeing tech and devices in LatAm evolve at a rapid pace and catching up with Europe, which means the best content can be integrated to really engage audiences.

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However, as already mentioned in terms of B2B, platforms can be an issue as it is a closed ecosystem and still requires development. This can present challenges for integration, but native platforms from tier one operators are, of course, changing that – and the market will follow a natural course of evolution where far more availability comes with time.

Is it a case of offering a set of solutions that are specifically tailored to the market as opposed to a ‘one-size-fits-all’ for global delivery?

Generally speaking, there are two ways to supply Esports products. The first is direct integration with the platform. The odds and video streaming elements are integrated, the product is tested and has proved it’s functionality, the game’s fixtures are matched and from there you’re ready to go.

However, we like to keep things simple for our partners, and a much easier way is what we call ‘iFrame integration’. This is where you have everything on your site, and it appears as a pop-up window. So, all the work happens on our side. Design is included to the service we offer, the only thing that needs to be done by the operator is to connect their wallets and payment integrations. This kind of process solves a lot of pain points as it simply means providing a point of entry than can open the product on the site.

As well as that, it enables us to open another element of commercial communication, which promotes efficiency and scale as we help our partners to scale and manage their sportsbook directly through their sites. This means we, are able to have full clarity on betting activity, and fully support their growth

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As well as this, the option for revenue share is available, which also makes the iFrame integration we offer an excellent way of dipping a toe in the water and seeing if the Esports landscape is what your business needs – and whether your audience is already familiar and ready for action.

Betbazar offers a real specialisation across Esports, how popular has this vertical proven in LatAm and what kind of games are proving to be the most popular?

The two main demographics we have seen in Europe and the US are those who joined during the pandemic and those who were interested in Esports beforehand. This has proved to be the same in LatAm. The first group is those who subsequently joined and tend to be drawn to sports simulators.

Such a demographic tends not to be big fans of RNG games including slots and likely shuns virtuals also, despite last year’s hype. The question, once acquired, is how to keep this group engaged going forward. A really important factor is to make it clear to players that the game is happening in realtime and they aren’t watching a recorded one – as live action is what it’s all about. As a result, a stream of the players in-play is important to communicate that sense of here-and-now, as well as the thrill of getting involved in what’s happening at that very moment, creating a real FOMO effect.

The second group are those already interested in the vertical and tend to enjoy the Battle Royale and deathmatch-style games, including Counter-Strike and Fortnite. They are typically under 30 and are used to playing these games and will continue to be interested post-COVID as this is a key part of their entertainment, whether or not there’s a lockdown.

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We also have a schedule of the games and the players for each event on our website, so bettors can check ahead of time. Just like you’ll see in the likes of horse racing and US prop-bets, it’s all about the statistics – which is why we’ve emulated that by providing the same historical statistics for Esports players, and it’s proven incredibly popular.

Looking to the next 12 months, how would you forecast LatAm’s continued growth and what do you plan to bring to the table to support that?

The market is clearly opening up. There are plenty of new regions that are going to be regulated in the next year and we’re getting ready to support our partners there.

LatAm has always been treated as an emerging market, but the more it develops, the more regulation we see will ensure the market becomes more mature. This means we can expand our presence with the existing major players there and really start to capitalise on places like Brazil and Argentina.

We’re in close communication with the major local platform providers, so do stay tuned for plenty more from us!

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Rivalry Reports Q1 2025 Results Highlighting Strengthened Unit Economics, Operating Leverage, and Strategic Progress

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Rivalry Corp., an internationally regulated sports betting and media company, announced financial results for the three-month period ended March 31, 2025 (“Q1 2025”). All dollar figures are quoted in Canadian dollars unless otherwise noted.

Q1 2025 was the first full quarter operating under Rivalry’s restructured model, following a company-wide transformation that began in Q4 2024. This included a strategic shift toward high-value users, deep cost rationalization, significant product upgrades, and tighter execution across every layer of the business. The result is a streamlined, modernized operating model with materially improved performance and long-term leverage.

“This quarter marks the full emergence of Rivalry 2.0 – leaner, sharper, and structurally stronger,” said Steven Salz, Co-Founder and CEO of Rivalry. “We’ve rebuilt the foundation of the business around high-efficiency acquisition, high-value users, and a proprietary product – and we’re already seeing the impact. Rivalry today is not just a leaner version of itself – it’s a fundamentally different company built for scalability.”

Key Highlights

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  • Net revenue of $1.3 million, consistent with the preliminary results announced on April 16, 2025. While temporary sportsbook margin variance impacted topline outcomes, underlying KPIs continued to improve and validate the strength of Rivalry’s rebuilt model.
  • Operating expenses decreased 58% year-over-year to $4 million in Q1 2025, down from $9.6 million in Q1 2024.
  • Net loss reduced by 43% to $3.0 million in Q1 2025 from $5.2 million in the prior-year quarter.
  • A meaningful portion of Q1 expenses were non-recurring or non-operational in nature, including annual audit costs, regulatory fees, and legacy payables from prior periods. The Company’s adjusted marketing spend during the quarter was approximately $175,000, materially lower than the reported figure due to these factors.
  • Average Customer Acquisition Cost payback across H1 2025 was approximately 1.5 months, reflecting improved funnel conversion, higher player value, and stronger retention – all achieved under constrained spend conditions.
  • Q2 2025 set new all-time records across key user economics1:
    • Net revenue per player increased 49% versus Q1 2025, and was 210% higher than the historical average prior to the Q4 2024 transformation.
    • Wagers per player rose 7% quarter-over-quarter, and nearly 300% above the pre-rebuild average.
    • Average monthly deposits per player in Q1 2025 were over 175% higher than the historical average. In Q2 2025, this increased a further 28%.
    • Monthly deposit frequency per player in Q1 2025 was up 115% over the historical average, and rose another 22% in Q2 2025.
  • Ongoing improvements in VIP identification, segmentation, and servicing, driven by Rivalry’s proprietary Business Intelligence (“BI”) tools and Customer Relationship Management (“CRM”) infrastructure, further contributed to gains in deposit behavior and overall player value.

These improvements reflect the effectiveness of Rivalry’s strategic overhaul – including product modernization, in-house BI tooling, optimized segmentation, and CRM systems that support higher-value customer behavior and lifecycle retention.

Streamlined Operations

Rivalry’s breakeven net revenue is now approximately $600,000 USD per month, down from more than $2 million USD per month a year ago, based on current run rate operating expenses, with further cost optimizations planned in Q3 2025. The rebuilt business is operating on a structurally lower fixed-cost base with proven user economics and performance-ready infrastructure.

“We’ve created an operating model that is not only lean and disciplined, but also high-leverage,” Salz added. “This is a structurally better business than it was a year ago. The team is tighter, the product is stronger, and the KPIs are outperforming – all with limited capital deployment. The engine is rebuilt.”

Strategic Review & Outlook

Rivalry is actively exploring strategic alternatives aimed at maximizing shareholder value. As part of this ongoing process, the Company is also evaluating non-dilutive capital options as part of broader strategic initiatives to accelerate growth. These are intended to complement the broader review and enable Rivalry to fully capitalize on the performance capacity of its rebuilt model.

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As the Company progresses into H2 2025, key initiatives include:

  • Deployment of a new promo engine, enabling more dynamic and cost-efficient bonus structures.
  • Casino-led engagement mechanics, including lootboxes, missions, and summer campaigns to drive offseason activation.
  • Geographic reactivations and enhanced CRM, focused on high-value player segmentation and deeper lifecycle engagement.
  • Further operating cost reductions in Q3 2025, aimed at lowering the breakeven point and increasing flexibility.

Rivalry’s transformation over the past three quarters has positioned the business with a distinct set of structural advantages: a deeply aligned and experienced team, proprietary technology and BI systems, strong regulatory licenses in Ontario and the Isle of Man, and a globally recognized brand with demonstrated reach. These strengths now form the basis of a highly scalable and differentiated operator in the global online gambling market.

“Rivalry today is a high-performance engine – structurally rebuilt, road-tested, and positioned to scale,” said Salz. “We’re focused on unlocking the next chapter of growth, and the strategic review process is designed to support that path.”

The post Rivalry Reports Q1 2025 Results Highlighting Strengthened Unit Economics, Operating Leverage, and Strategic Progress appeared first on Gaming and Gambling Industry in the Americas.

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AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery

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As of July 11, 2025, the Alcohol and Gaming Commission of Ontario (AGCO) no longer requires Registrar approval for responsible gambling (RG) training programs for casino and lottery employees. This change applies to both the Gaming and Lottery Standards and supports a more flexible, outcomes-based approach.

What’s changing

• Standard 2.5 has been updated to remove the need for Registrar approval of RG training.

• Training must still be mandatory, regularly updated, and based on best practices.

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• Employees must understand responsible gambling, their role in player protection, and how to support those showing signs of gambling harm.

What this change means for operators and lottery retailers

• Casino and lottery operators now have more flexibility to design and update RG training.

• Existing PlaySmart training remains valid.

Why this change matters

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This change reduces red tape, encourages innovation, and maintains Ontario’s high standards for player protection. This also aligns with AGCO’s outcomes-based regulatory approach and brings greater consistency across gaming sectors, including iGaming.

The post AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery appeared first on Gaming and Gambling Industry in the Americas.

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Soft2Bet’s Brand ToonieBet Named an Official Sports Betting and Casino Partner of the CFL

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ToonieBet, Soft2Bet’s premier sportsbook and online casino brand tailored for Canadian players, has been named both an Official Sports Betting Partner and an Official Online Casino Partner of the Canadian Football League (CFL).

The multiyear partnership also establishes ToonieBet as an Official Partner of the CFL’s championship game, the Grey Cup. Fans from coast to coast to coast annually gather for Canada’s largest single-day sporting event to celebrate an incredible season, and to witness one team earn the right to hoist the iconic trophy. The 112th Grey Cup will be played at Princess Auto Stadium in Winnipeg on Sunday, November 16.

Fans in Ontario aged 19-and-over will be able to responsibly wager on CFL games through ToonieBet with access to in-game betting and futures. The collaboration will also explore exciting branded online casino experiences on the ToonieBet platform to entertain existing fans and engage new ones.

ToonieBet’s partnership with the CFL underscores Soft2Bet’s ongoing commitment to Canadian sports fans and a further investment in the Canadian sporting tradition, as the deal marks Soft2Bet’s second sports partnership in the country within the last three months, following ToonieBet’s designation as the Official Online Casino Partner of the NHL’s Ottawa Senators, which was recently expanded with a full sportsbook offering.

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“This partnership is for the fans. Together with ToonieBet, we will unlock exciting avenues of entertainment, delivering new products, responsible gaming options and unique activations, to better serve the future of fandom. In the stadium, at home or online, we’re doubling down on engagement and innovation like never before,” said Tyler Keenan, the CFL’s Chief Revenue Officer.

“Partnering with the CFL will elevate our robust offerings in the Canadian market and allow us to continue building our passionate sports and online gaming community in Ontario. Our team at ToonieBet is deeply committed to building a premium fan experience, while delivering exceptional customer hospitality and ensuring both responsible and safe game play,” said Steve Spindler, ToonieBet’s Canadian Country Manager.

“We are proud to partner with the CFL and its local teams. This partnership goes beyond visibility – it’s about building relevance and establishing a real connection with fans. Aligning with one of Canada’s most trusted leagues allows us to strengthen our bond with Ontarians and deliver a best-in-class sports betting and gaming experience through ToonieBet,” said Martin Collins, Chief Business Development Officer at Soft2Bet.

Additionally, ToonieBet has been designated as an Official Authorized Gaming Operator of the CFL, allowing Soft2Bet to deliver best-in-class gaming experiences with official CFL data and statistics to sports fans and sportsbook users across Ontario through the ToonieBet platform.

ToonieBet will also serve as the presenting partner of CFL Fantasy, and the Game Tracker in Ontario on CFL.ca and LCF.ca, in addition to being the CFL’s odds provider on the league’s digital scoreboard.

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The post Soft2Bet’s Brand ToonieBet Named an Official Sports Betting and Casino Partner of the CFL appeared first on Gaming and Gambling Industry in the Americas.

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