Connect with us

Compliance Updates

Our UKGC consultation response: Failing to protect the vulnerable should not be the White Paper’s legacy

Published

on

our-ukgc-consultation-response:-failing-to-protect-the-vulnerable-should-not-be-the-white-paper’s-legacy
Reading Time: 3 minutes

 

The dust has settled and the process is complete. The consultation on the proposed changes outlined in the UK Gambling White Paper is closed so now we just have to wait and see. Whilst we do so, we thought that in the spirit of transparency, we would share our own thoughts, more or less as they were communicated in our consultation response to the UK Gambling Commision.

Offering a real-time customer risk profiling tool, ClearStake’s focus was obviously on affordability checks. But then, much of the industry’s attention has been on this topic over the last few months. This is, to our mind, the single most important challenge facing the sector. Addressing it in the right way, a way that protects both punters and operators, will be the key to a sustainable, profitable future.

And with that goal uppermost in our mind, here is what we said:

1. Affordability checks must use real financial data

Certainly at the levels of spend proposed as meriting more thorough checks (£1,000 in a day or £2,000 over the space of three months), we don’t believe there is any real substitute for real financial data, by which we mean bank data. There is simply no other way of establishing whether a player can afford to lose this amount of money or not. Everything else – including data from credit reference agencies – is guesswork. We believe that the single greatest mistake that could be made during this process is not solving the problem of financial harm caused by gambling. That won’t be an issue if the government requires decisions to be made by operators in possession of a proper financial picture of their customers.

2. We can solve two problems at once

The consultation focused on affordability checks, but it would be almost perverse to ignore the wider reality at play here. Operators also have to perform anti money-laundering and source-of-funds (SOF) checks on their customers, and they do so by looking at bank statements. Given this is the case, it makes a lot of sense to us to effectively combine both these requirements within a single check.

3. At higher spend levels, it makes sense to keep customers connected

There has been a lot of talk about how frequently checks should take place, or to put that another way, whether it should be necessary to go back to a customer within six months or a year if they have already passed a check. To us, this rather misses the opportunity presented by Open Banking in particular. After the first check, assuming the player allows it, any checks in future can be entirely frictionless. The connection can remain in place and used when necessary (and only when necessary!) in order to make the ongoing compliance relationship as smooth as possible. We don’t expect ongoing connection to be mandated, but it should certainly be held up as best practice for all concerned.

4. Some of the proposed data points make little sense

When a solution that takes guesswork out of the equation is available, does it really make sense to suggest that postcodes and job titles are meaningful ways to determine an individual’s financial situation? We don’t think so. We believe that continuing to ‘lean in’ to data like this gives a misleading impression that it is good enough. It isn’t. Even as part of a broader decision-making process, it is very difficult to see where some of these data points fit in. You could say the same, of course, about missed loan repayments from three years ago.

5. The solution exists – why cobble together a new one?

Hovering behind the entire consultation process appears to be a not-quite-defined ‘solution’ to the affordability challenge. This is apparent in the various hints towards the use of CATO data (let’s just say it, even if the Commission aren’t willing to) and a hodge-podge of random data points in order to make affordability decisions, as part of a system that would have to be piloted in order to ensure a) it works and b) it doesn’t create data security issues.

Leaving aside the absurdity of asking us to judge the merits of an approach that hasn’t actually been defined, we would simply point out that in Open Banking, a solution to this challenge already exists. One that is already used by over 7 million people in the UK, by most UK operators to handle payments, and already used to handle affordability and SOF checks by forward-thinking operators. Why on earth are we re-inventing the wheel?

So there you have it. That’s what we told the consultation, albeit in language a little less colourful. I hope they listen.

Australia

NSW: More Than 650 Gaming Machine Exemptions Revoked to Address Gambling Harm

Published

on

nsw:-more-than-650-gaming-machine-exemptions-revoked-to-address-gambling-harm

The Minns Labor Government continues to reduce gambling harm by delivering on its commitment to remove outdated exemptions that enabled more than 650 pubs and clubs to operate gaming machines during standard shutdown hours.

Following an announcement in December by the Minister for Gaming and Racing David Harris that exemptions would cease from 31 March 2026, more than 650 venues will be required from 1 April to shut down all gaming machines between 4am to 10am each day, in line with NSW standard shutdown hours.

The six-hour shutdown is a harm minimisation measure intended to provide players with an important break in play.

Of the 672 venues with a varied shutdown period, usually for three hours instead of six, many have been in place for more than 20 years. These were given for reasons including being in high traffic ‘tourist’ locations, a history of earlier opening hours or financial hardship.

Venues that believed they had a strong case to keep their exemptions under the legislation and the revised Ministerial Guidelines, had the opportunity to put their case to Liquor & Gaming NSW.

As of 24 March 2026, 649 have been revoked by Liquor & Gaming NSW under delegation from the Independent Liquor & Gaming Authority and 10 by the Authority itself. Thirteen venues remain under assessment. All venues will be considered and an outcome communicated by 31 March 2026.

Sixty-two venues applied to keep their exemptions. Of the 49 applications assessed so far, all have been revoked.

Liquor & Gaming NSW will undertake a compliance campaign after 1 April when the new requirements come into effect, to ensure all venues are abiding by the changes.

A Review of Gaming Machine Shutdown Hours Framework conducted by Liquor & Gaming NSW in 2024 found that a minimum six-hour shutdown period, commencing no later than 4am, is effective at minimising gambling harm.

The move continues a suite of gaming reforms which the Minns Government has implemented since coming into office, including:

• Reducing the cash input limit from $5000 to $500 for all new gaming machines

• Reducing the state-wide cap on gaming machine entitlements, so that every year the number of gaming machines reduces based on forfeiture rates

• Banning political donations from clubs with electronic gaming machines

• Banning external gaming-related signage and internal gaming-related signage that can be seen from outside the venue

• Introducing Responsible Gambling Officers in venues with more than 20 gaming machine entitlements and mandating that extra Responsible Gambling Officers be on duty in venues after midnight

• Mandating that all venues with gaming machines must keep a Gaming Plan of Management and a Gambling Incident Register

• Banning gambling advertising on public transport and the ferries and terminals people catch it from

• Consulting with the community on a third-party exclusion scheme and use of mandatory facial recognition technology to support a statewide exclusion register for NSW hotels and clubs with gaming machines

Launching a NSW-first code of practice for the use of facial recognition in pubs and clubs that use the technology, following full consultation with a wide range of stakeholders including harm minimisation advocates, the NSW Privacy Commissioner and industry.

Minister for Gaming and Racing David Harris said: “The Minns Labor Government takes gambling harm minimisation seriously and that’s why I called for a review of the gaming machine variations back in December that has removed outdated exemptions that enabled more than 650 pubs and clubs to operate gaming machines during standard shutdown hours.

“Following months of review, it was clear these variations enabling about 20 per cent of clubs and pubs with gaming machines to operate outside of the mandated hours, some of which were more than 20 years old, were no longer fit for purpose.

“To enable variations to be revoked, I updated the Ministerial Guidelines and set up a streamlined process for venues to make their case if they wished to keep their variation, and to allow for a transition period.

“These changes are expected to prevent and reduce gambling harm.

“The NSW Government will continue to deliver evidence-based reforms to ensure we are striking the balance of addressing gambling harm while supporting sustainable development of an industry that employs more than 150,000 people in NSW and injects billions into the economy.”

The post NSW: More Than 650 Gaming Machine Exemptions Revoked to Address Gambling Harm appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Compliance Updates

UK Government proposals to undermine the ‘aim to permit’ of the Gambling Act 2005?

Published

on

uk-government-proposals-to-undermine-the-‘aim-to-permit’-of-the-gambling-act-2005?

Richard Bradley, partner at gambling licensing law firm Poppleston Allen, shares how new proposals in Parliament may affect licensed premises

  • The ‘aim to permit’ principle may be under threat

  • Switching the burden of proof from “if nothing wrong with the application, it should in theory be approved” to “the application can be rejected if on the licensing authority’s opinion the grant may not uphold the licensing objectives”

Members of the House of Lords have begun their further examination of the English Devolution and Community Empowerment Bill, (EDCE) which is in report stage and will be discussed again today, with report stage concluding 13 April 2026.

Baroness Taylor of Stevenage, a Labour Life Peer in the House of Lords, has tabled an amendment to the English Devolution and Community Empowerment Bill which proposes to introduce Gambling Impact Assessments by inserting two new sections to the Gambling Act 2005 (‘the Act’).

If the amendment is passed and these sections are inserted into the Act, this will allow a licensing authority to publish a Gambling Impact Assessment (GIA) where the authority considers the granting of any relevant licence to premises in their area is not likely to be reasonably consistent with one or more of the licensing objectives because:

  • The cumulative impact of relevant licences in respect of premises in the affected part(s) or

  • Other reasons which relate to that licensing objective, or those licensing objectives, and to the affected part(s).

A relevant licence has been defined as being:

  • a bingo premises licence

  • adult gaming centre premises licence

  • family entertainment centre premises licence or

  • a betting premises licence.

An authority would also be able to limit the numbers of licences in an area.

As part of any published assessment, the authority must set out evidence for how they have come to the opinion that the grant of any relevant licence would not be reasonably consistent with the objectives set out above.

Authorities will also be required to review any published GIA from time to time, and should the authority take the view that the assessment should be revised or withdrawn, they must publish any revision.

Where an application is submitted for a relevant licence and a GIA has been published and the authority has included in its Statement of Gambling Principles that there will be a presumption to refuse applications for relevant licences, then it will be deemed lawful for the authority to refuse such application solely on the ground that it falls within the scope of the GIA.

That being said, the amendment does confirm that refusing an application will be unlawful where the applicant asserts in the application that the grant would be reasonably consistent with the licensing objectives or objectives set out in the GIA and provides evidence that the grant would be reasonably consistent with the objectives.

Full details of the tabled amendment can be found here.

The post UK Government proposals to undermine the ‘aim to permit’ of the Gambling Act 2005? appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Compliance Updates

Playtech Enters Connecticut iGaming Market

Published

on

playtech-enters-connecticut-igaming-market

Playtech has expanded into Connecticut, marking its entry into the sixth regulated iGaming state, continuing the company’s strong upward trajectory in the US.

Having been granted an Online Gaming Service Provider licence by the Connecticut Department of Consumer Protection, expansion into the state further accelerates Playtech’s U.S. growth, strengthening multi‑state partnerships with licensed operators in the process.

After launching in Delaware late last year, this latest step reflects Playtech’s commitment to scaling in all regulated markets as demand continues to build across the US’ iGaming landscape.

With this launch, players in Connecticut will now have access to Playtech’s portfolio of high-quality award-winning iGaming content, including a combination of bespoke and exclusive titles that have deeply resonated with audiences in other regulated U.S. markets.

Jonathan Doubilet, General Manager, USA at Playtech, said: “We are thrilled to expand our presence into a sixth U.S. state. Connecticut is a well-established iGaming market with a vast player-base that we anticipate will engage strongly with our first-class offering. It’s a source of pride that our most valued partners continue to place trust in us to reach the high standards the U.S. iGaming market demands.”

The post Playtech Enters Connecticut iGaming Market appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Trending

Get it on Google Play

Fresh slot games releases by the top brands of the industry. We provide you with the latest news straight from the entertainment industries.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - Recent Slot Releases is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania