Industry News
European Gaming Q3 Meetup Part II: The Importance of Company Culture in iGaming
The European Gaming Q3 Virtual Meetup that took place on 13 September had it all: from Commercial Marketing and the Player Lifecycle, to Employer Marketing, Talent Acquisition and Retention, industry experts from the European iGaming scene provided insights in two informative and honest panels that no professional should miss! Read on and find the link to the Livestream recordings to watch the EGQ3 Meetup on YouTube!
The European Gaming Meetups by Hipther Agency are designed to keep you up-to-date with what is fresh in the European gambling industry.
The meetups feature several panel discussions per region and topics that are joined by key industry experts, CEOs, C-Level Executives, Business Development Managers, and sometimes government officials/regulators.
The European Gaming Q3 Virtual Meetup featured two thought-provoking panels: “Mastering the Player Lifecycle” and “The Importance of Company Culture in iGaming”.
Panel 2: “The Importance of Creating a Company Culture in iGaming”
Speakers: Kevin Perks, Senior Talent Acquisition Partner at Van Kaizen | Nana Shneider, HRD at BETBAZAR | Tom Galanis, CEO at TAG Media & First Look Games
Moderated by: Zoltan Tundik, Co-founder and Head of Business at Hipther
Watch the Panel Discussion on YouTube and HiptherTV!
The panel discussion promptly emphasized the pivotal role of fostering a positive company culture within the iGaming sector.
Nana Shneider, HRD at BETBAZAR, initiated the conversation by underlining the significance of motivation and growth in the workplace, recognizing the impact of personal lives on employees’ well-being. She stressed that a positive company culture can contribute to achieving a harmonious work-life balance.
Tom Galanis, CEO at TAG Media & First Look Games, shared insights from companies that operate as remote workplaces. He highlighted the indispensability of strong communication, especially in remote work settings. While attractive salaries can incentivize talent acquisition, Tom emphasized that for talent retention, a company must offer something unique that motivates individuals to work and grow within the organization.
Kevin Perks, Senior Talent Acquisition Partner at Van Kaizen, offered insights from a recruiter’s perspective. He emphasized the essence of company culture both in general and from the job seekers’ viewpoint. Interestingly, he noted that candidates typically inquire less about “superficial” perks like game rooms or ping-pong tables and focus more on company culture. Key questions revolve around whether a company is people-centric, if employees are trusted to perform their tasks without micromanagement, and if there are ample learning and development opportunities. Kevin also stressed that while talent attraction involves marketing communications, the foundation for retention begins with building honest and strong relationships with candidates during the recruitment phase, where the company culture and values play a vital role.
The discussion then delved into the contemporary workspace and remote work environments. The panelists explored the role of company culture in these settings.
Nana emphasized the importance of motivation and connection. She contended that companies must motivate employees by fostering a sense of unity and support, even among remote workers. Tom, with his experience leading remote-work companies, highlighted the challenge of forming meaningful connections in remote work settings. He emphasized that a strong company culture provides meaning and motivation in such environments.
Kevin pointed out that company culture is fundamentally what the business stands for, making it essential for companies to establish a clear culture. In remote settings, effective communication becomes even more critical, with middle managers playing a crucial role in shaping and maintaining company culture.
The discussion also touched on employer marketing and the challenges of conveying company culture in media within a remote work context. Nana highlighted the need for clarity and conciseness in messaging and values to reach everyone, regardless of diverse backgrounds. She emphasized the value of democracy and finding common ground between the company and employees. Tom emphasized honesty and trust as fundamental values, while Kevin reiterated that a positive company culture equates to a people-centric culture, with every individual responsible for creating a safe environment, upholding company values, and advocating for them.
Regarding leadership and company culture, Nana stressed that leaders set the tone for the company and are crucial not only for business development but also for employee growth. Tom echoed this sentiment, emphasizing the importance of leaders displaying soft skills and prioritizing training tools while fostering empathy in interactions with employees. Kevin agreed and reinforced the significance of managers in establishing company culture, emphasizing the promotion of people not just for task completion but also for their people management skills.
Lastly, the discussion explored changes companies can implement to promote a positive company culture. Nana emphasized the importance of companies attending to employees’ needs, embracing flexibility, and fostering communication through calls, discussions, and meetings between top management and employees. Tom urged leaders and management to revisit their vision and culture, offering support and assistance to employees. Kevin emphasized that candidates now closely scrutinize a company’s culture during the recruitment process. They seek signs of culture, which are often not evident in a company’s media communications. Thus, the recruitment process and the relationships established during it are vital.
In conclusion, the panelists underscored that people should be at the heart of company culture, enabling them to derive satisfaction from their work and personal growth. They emphasized that everyone within a company shares the responsibility for shaping its culture.
Read more about the first part of this exciting and informative edition of the European Quarterly Meetups, a panel discussion on Company Culture in iGaming!
SPAYZ.io has announced the launch of its new P2P Agent’s Dashboard, a centralised and automated operating system to help merchants in high‑risk industries manage agent networks, reconcile transactions and scale alternative payment methods across global markets. Built for sectors including iGaming, Forex and Crypto, the new dashboard replaces fragmented and manual workflows with a unified platform offering complete visibility and automation.
SPAYZ.io’s dashboard consolidates agent activities into a single, exportable system where transactions are recorded in real time, merchant callbacks are instant, and balances update automatically.
Unlike generic CRMs, the platform is specifically designed for P2P transactions. It automates commission calculations, reduces errors associated with manual pay‑in and pay‑out tracking and provides finance teams with a reliable and audit‑ready source of truth. Through integration with the SPAYZ.io gateway, merchants can connect agents across more than 35 markets, ensuring consistent workflows, faster GEO expansion and smoother onboarding as their P2P operations scale.
Tatjana Meluskane, CCO at SPAYZ.io, said: “P2P agent networks are essential for high‑risk merchants, but they’ve been extremely difficult to manage at scale. Our new dashboard centralises workflows, improves transparency, and removes the operational friction that limits GEO expansion and slows down growth.
“We listened to our partners and clients, took on board all of their needs, and have built this platform to give merchants complete clarity. I’m proud to say this is a market first, offering complete clarity with a new level of control and stability for businesses that rely on alternative payments.”
SPAYZ.io is also supporting merchants with round‑the‑clock operational and technical assistance, including incident management, route adjustments and customisable configurations. This ensures that payment models can be adapted quickly to market conditions without placing additional strain on merchant teams.
“The launch reinforces SPAYZ.io’s commitment to building infrastructure that supports the evolving needs of high‑risk merchants and strengthens the company’s position as a leader in local payment solutions across high‑growth regions,” Tatjana said.
The post SPAYZ.io Launches P2P Agent Dashboard for High Risk Merchant Payment Operations appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Carsten Koerl Founder and CEO of Sportradar
Sportradar Introduces Playradar, Delivering Sports-Data-Backed Casino Content to Operators Around the Globe
New brand to link sportsbook and casino experiences via exclusive hybrid content.
Sportradar Group AG, a prominent worldwide sports technology firm that develops engaging experiences for sports enthusiasts and bettors, today unveiled Playradar, a specialized brand providing a comprehensive ecosystem of interconnected gaming experiences for international operators. This signifies the subsequent phase in the development of Sportradar’s iGaming operations.
Sportradar has recently appointed Edo Haitin, the former CEO of Playtech Live, to head its iGaming division as part of this expansion. Haitin offers over 20 years of experience in iGaming operations, live casino development, and executive leadership, contributing senior-level knowledge to enhance Sportradar’s iGaming expansion.
Playradar will leverage Sportradar’s live and historical sports data and AV streams, combined with casino games, to create unique, proprietary, hybrid products featuring:
- Live 24/7 Experience Centre – players will be offered a game and a live stream to watch simultaneously on the same screen, blending sports viewing and gaming for pure engagement or betting real money. This creates a community and opportunities for players to interact in real-time, sharing tips, game preferences and reactions.
- Live & Historical Streaming Sports/Casino Hybrid Content – transforming real sporting moments into interactive event driven gameplay by blending live and historical sports streaming with casino mechanics to create innovative hybrid gaming experiences. A live prediction product will also be powered by Sportradar’s live data.
- Premium iGaming Content – virtual sports and a full suite of casino games, from slots and table games to arcade and crash, developed to the highest standards for a positive player experience.
Sportradar is exceptionally poised to expand its iGaming operations by leveraging its current game studio, sports data knowledge, streaming abilities, and worldwide distribution network. The marketing, acquisition, and retention technologies of the company utilize profound understanding of player behavior across both betting and iGaming sectors, strengthening Sportradar’s connections with sportsbook and casino operators globally. Since most of Sportradar’s clients already function in both areas, iGaming serves as an organic pathway to foster sustained monetization and lifetime value in conjunction with betting.
Playradar will function solely in regulated markets, incorporating responsible gaming and integrity into each product it offers. Game launches are planned for 2026, starting in the UK, North America, and Latin America. The complete product lineup will include classic table games, arcade games, slots, and virtual sports.
Carsten Koerl, Founder and CEO of Sportradar, said: “iGaming represents a natural and scalable extension of our business, and a strategic acceleration of our long-term growth roadmap. Playradar content is designed to provide optimized cross-sell between the worlds of sport and casinos, helping operators to increase player value and session length at a time when engagement and retention are key to operational sustainability. In Edo, we have an experienced and proven industry leader to drive the business forward, with the support of a passionate and dedicated team.”
Edo Haitin, EVP of iGaming added: “By combining our unrivalled experience in sports data and live streaming, along with a proven track record of product development, we aim to create hybrid content and gaming experiences to capitalize on the rising popularity of sports casino consumption. We’re uniquely positioned to seamlessly blend live and historical sports events, innovative gaming mechanics, and casino content and have the advantage of being able to distribute games to an already licensed portfolio of operators. I’m incredibly excited to be further strengthening our iGaming business through Playradar and to grow it into a leader in iGaming content, leveraging Sportradar’s existing resources and the highly experienced and skilled team already in place.”
The post Sportradar Introduces Playradar, Delivering Sports-Data-Backed Casino Content to Operators Around the Globe appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Table Trac Inc. (TBTC) has received patent-pending status from the U.S. Patent and Trademark Office for its proprietary AI-driven Table Games Manager / Manager Trainer. The system leverages machine learning trained on decades of table games transactional data and pit player data to create distinct player personas designed to challenge both human pit managers and artificial intelligence systems.
The solution is delivered through a realistic gaming floor simulation environment, allowing the generation of a simulated gaming floor to be configured. Each training session utilizes a randomized mix of the player personas, creating a continually changing set of scenarios that never repeat. This approach enables trainees to compete head-to-head against the AI, optimize floor decisions to improve yield, and better understand the factors driving each decision.
While initially developed for table games management and training, the underlying artificial intelligence, simulation, and decision support framework has broader applicability across the CasinoTrac platform. Management is exploring additional use cases for this technology across the Company’s suite of casino management solutions, reinforcing CasinoTrac’s long-term product roadmap and innovation strategy.
The post Table Trac Introduces Patent-Pending Artificial Intelligence Technology for Table Games appeared first on Americas iGaming & Sports Betting News.
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