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Six iGaming Events to Focus on as 2022 Draws to a Close

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After a scorching summer recess, the iGaming industry’s collective batteries have been recharged in readiness for a return to a series of autumn events.

In what is now a truly global calendar, SBC Summit North America at New Jersey’s Meadowlands Exposition Center set a new attendance record as delegates flocked to a show that – as was the case with iGaming NEXT New York before it – focused on a North American market which continues to boom.

We have now entered an era in which marketing purse strings are being closely examined, both from an operator and supplier perspective. Getting ‘bang for the buck’, to use that US expression, is vital when it comes to assigning budgets to the remaining events of 2022. Bigger is not always necessarily better when it comes to gaining new sales leads and, increasingly, it pays to be smart when planning out an attendance strategy.

In this feature, European Gaming highlights the six events, both on a large and small scale, that top-level executives need to be pushing their sales and executive teams towards as 2022 draws to a conclusion:

iGaming NEXT Valetta ’22 (September 27-29)

Following on from the success of the organisers’ inaugural US event in New York City in May, iGaming NEXT is back to present the latest edition of its popular show in the Maltese capital. As was the case in New York, this is a VP-style show that has a unique vision, promising to cut through the noise with unique networking and learning opportunities provided by the highest level of content. Naturally, there is no shortage of topics to be discussed by the expert line-up of speakers. Everything from the growing popularity of Web3, NFTs, blockchain and the metaverse, to new markets launching in North America and across the world, will be examined. In a world of massive waves of M&A and investment, this is an event that will pose the question of what the industry can do now to secure its place in the future.

SBC Summit Barcelona (September 20-22)

The first major event to follow the summer break takes place against the beautiful background of Barcelona, an appropriately grand city to host a gathering of global leaders in sports betting and iGaming. This year, the show will be split into five distinct zones: Sports Betting, Casino & iGaming, Payments & Compliance, Affiliate Marketing and Media and Emerging Tech, and Blockchain and Metaverse. Each area will have its own conference stage, exhibition floor and networking area, providing up to 6,000 delegates with the chance to connect with fellow professionals, take a deep dive into the insights and ideas shaping the future of each sector, and to view the most exciting new specialist products.

Global Gaming Expo (G2E) (October 10-13)

With the vast potential for sports betting and iGaming in North America being such a hot topic, more attention than ever before will be focused on the second successive in-person Global Gaming Expo on behalf of the online gaming industry. Held at The Venetian Convention and Expo Center in Las Vegas, G2E is billed as the world’s premier international gaming trade show and takes place on a vast scale as business leaders convene to shape the future direction of the industry. Key to the event is an education programme that reflects the evolving landscape – essential given the complex, patchwork regulation that exists in North America – while topics covered within the schedule include innovations across online gaming, land-based casino floor, digital payments, crypto and Web3.

SiGMA Europe, Malta (November 14-18)

With a strong focus on the promotion of start-ups, the SiGMA Group once again welcomes industry leaders from all over the world to Europe’s premier iGaming hub. Over 100 free booths are on offer across the expo floor, with SiGMA Pitch – in which competitors vie for a prize pool containing investment and mentorship – provides an insight into some of the iGaming industry’s most compelling innovators. As is always the case with this show, networking opportunities are hardly in short supply and often come with a beautiful sea view, as business leaders gather for drinks, dinner and special gala events within some spectacular venues.

EGR Power Summit (September 13-14)

This invite-only event is being held at the Surf & Sand Resort in California, a state that has hit the headlines recently due to a long-running saga concerning the legalisation of sports betting. Guests attending the Summit will be able to connect through one-to-one meetings and social activities, while also joining in with the debate at expert-led content sessions including topics ranging from fixed-odds horse racing to proactivity in responsible gambling. Keen golfers can get involved in an event tournament, while there’s also a whisky tasting session at which delegates can unwind.

CEEGC 2022 (Central and Eastern European Gaming Conference), Budapest, Hungary (September 16)

Hipther Agency, parent company to betting and gaming media platform European Gaming, is preparing to host the largest edition yet of its CEEGC (Central and Eastern European Gaming Conference) in Budapest, Hungary. The 7th edition of the event is set to be held on 16th September at the Ritz-Carlton Budapest, marking the conference’s first return following the last two years.

 

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Tugi Tark whitepaper puts AI iGaming support at €0.15 per ticket

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Tugi Tark has released a 2026 whitepaper, The economics of AI-powered iGaming customer support, arguing that AI changes the unit economics of player support and can reduce costs compared with human-led operations.

The report cites “verified pricing” of EUR 0.15 per AI-handled ticket. It compares that with fully loaded employer costs for human support in Romania and Bulgaria of EUR 1.73 to EUR 1.88 per ticket. At a “realistic” 70% AI containment rate, the whitepaper claims a blended cost of about EUR 0.67 per ticket, which it describes as roughly a 64% reduction versus a human-only baseline of EUR 1.88.

Tugi Tark says its analysis draws on Eurostat 2024 labour cost data, published research on AI chatbot benchmarks, independent iGaming player behaviour research, and operational data from its own deployments. The company estimates operators can achieve a 55% to 75% reduction in total support expenditure, and argues AI can absorb volume spikes—such as during major sporting events—without additional hiring or training lag.

Harpo Lilja, founder and CEO of TUgi Tark, said: “In 2026, the ‘wait-and-see’ approach to AI is costing operators millions in unnecessary overhead. We aren’t just talking about chatbots; we’re talking about a fundamental shift in the unit economics of player retention.”

The whitepaper also frames customer support as a retention lever, stating that payment issues account for 52% of ticket volume and that slower response times drive churn. It claims a 0.5 percentage point churn reduction could retain an additional 500 players per month for a mid-sized operator, translating to €200,000 in annual revenue based on an assumed €400 Player Lifetime Value. Tugi Tark also claims AI agents average ~7 seconds for first response versus ~60 seconds for human agents, and outlines use cases across Responsible Gambling escalation, KYC/AML workflows, and GDPR-aligned data sovereignty.

The post Tugi Tark whitepaper puts AI iGaming support at €0.15 per ticket appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Games Global outlines May slot roadmap with Snowborn, AreaVegas and Just For The Win

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Games Global has published its May content roadmap, highlighting new slot releases from Snowborn Games, AreaVegas Games and Just For The Win, and a continued push to reuse established mechanics across its studio network.

The supplier said Area Link™ and Power Combo™ will feature prominently in May’s launches. AreaVegas Games’ Area Link™ Chilli uses six chilli symbols above the reels tied to bonus modifiers that can trigger individually or together, including cash prizes and fixed jackpots, multipliers, instant collectors and value boosters.

Games Global also pointed to Just For The Win’s Bison Ridge Power Combo™, where Link&Win™ is combined with Power Combo™ to create what it described as a more varied bonus structure.

Snowborn Games’ Volcanic Fortune™ is positioned around bonus modifiers such as collectors and multipliers, plus a Treasure Chest meter designed to build towards higher-value bonus outcomes.

David Reynolds, Director of Games Strategy and Partner Management at Games Global, said: “Our studios bring the craft, and May’s roadmap puts that on full display. It’s built around extending global franchises into new titles across our network, which is how we deliver breadth without compromising quality. The result is a pipeline that gives operators choice and players variety.”

The post Games Global outlines May slot roadmap with Snowborn, AreaVegas and Just For The Win appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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ZEAL posts 6% Q1 2026 revenue growth as EBITDA dips on investment spend

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ZEAL Network SE reported higher first-quarter 2026 revenue despite what it described as a weak jackpot environment, while profitability softened as the company increased investment. Revenue rose 6% year-on-year to €54.3 million (2025: €51.1 million). EBITDA fell to €15.5 million from €17.7 million.

“The first quarter of 2026 shows that we are consistently executing our strategy even in a weak jackpot environment: our core business is growing, and we have continued to invest in diversifying our business model,” says Andrea Behrendt, CFO of ZEAL. “Through targeted investments in new charity lotteries such as the Dream Car Raffle, we are laying the foundation for sustainable growth that is less dependent on jackpot cycles. The slightly lower EBITDA compared to the previous year is primarily a reflection of these measures.”

In the core lottery segment, ZEAL said average monthly active users increased 5% to 1,575 thousand (2025: 1,507 thousand), while new registrations climbed 11% to 274 thousand (2025: 247 thousand). Lottery billings edged up 1% to €268.0 million (2025: €264.7 million). The lottery gross margin improved to 17.8% (2025: 17.1%), with lottery revenue up 5% to €48.7 million (2025: €46.3 million).

ZEAL also used Q1 to prepare a new in-house charity lottery product. The company said it launched the Traumautoverlosung (English name: Dream Car Raffle) on 14 April 2026, its third charity lottery in Germany after freiheit+ and the Dream House Raffle.

In Games, ZEAL reported revenue up 14% to €3.9 million (2025: €3.4 million) after expanding its B2C portfolio to more than 740 titles. ZEAL said higher marketing costs (+13%) and personnel expenses (+21%) reflected continued investment in scaling charity lotteries and Games alongside the core lottery business.

The post ZEAL posts 6% Q1 2026 revenue growth as EBITDA dips on investment spend appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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