Industry News
GamCare Teams Up with YGAM to Bring Young People’s Gambling Harm Prevention Programme to Northern Ireland
GamCare has teamed up with the Young Gamers and Gamblers Education Trust (YGAM) to bring an education and support programme to Northern Ireland, with the mission of safeguarding young generation from gambling and gaming-related harms.
The Young People’s Gambling Harm Prevention Programme is a ground-breaking initiative supported by members of the Betting and Gaming Council and has already been rolled out across England and Wales. Both charities deliver evidence-led workshops and resources to teachers, youth workers and directly to young people to help raise awareness of the issues and help prevent harm.
The move has been welcomed by prominent politician Robbie Butler MLA who is the Chair of the Gambling Related Harm in Stormont. Mr Butler has campaigned for new laws to help protect people from gambling-related harms.
“I welcome this social gaming and digital resilience initiative from Youth Work Alliance. When the APG launched our inquiry into how new legislation can reduce gambling related harms, we made it clear that prevention is better than cure. The stronger gambling laws we are hoping for in Northern Ireland need to be backed up by better education to stop harm before it occurs. So therefore, it is hugely encouraging to see the Youth Work Alliance working with YGAM and GamCare to educate and support our young people,” Robbie Butler said.
Youth Work Alliance, a charity based in Belfast, is working with YGAM to deliver evidence-led and evaluated training to teachers and youth workers, in addition to giving them access to City & Guilds assured training and education resources which provide a full curriculum of lesson plans for primary and secondary age children as well as youth work specific resources.
“The work we are doing with YGAM, working alongside GamCare, delivering their training and resources on the ground here in Belfast and across Northern Ireland is going to be a huge benefit to our local communities. Gambling-related harms have been presented as a hidden issue in Northern Ireland for many years, which makes it even more vital for us to ensure children and vulnerable people are informed, educated and safeguarded against the potential harms associated with gambling and increasingly, gaming too,” Stephen Hughes, Development Manager at Youth Work Alliance, said.
“The expansion of our work into Northern Ireland is a great step for this programme. The partnership relationship really makes this work unique so I’m really pleased we, alongside YGAM, will be working with the Youth Work Alliance. No matter where young people are located the challenges they face when dealing with gambling harms are the same. The Young People’s Gambling Harm Prevention Programme will give young people in Northern Ireland the opportunity to explore how gambling might be affecting them in a safe and trusted environment, giving them the tools to make good decisions,” Anna Hemmings, CEO of GamCare, said.
“Having seen first-hand the impact that our work has had in the places we have already rolled out the National Gambling Education Programme in partnership with GamCare, I am thrilled that we are now able, with the support of Youth Work Alliance, to start delivering the programme in Northern Ireland. As well as educating, informing, and safeguarding, it is also vital that we raise awareness and start a conversation about those very personal experiences of gambling related harms in communities across Northern Ireland,” Lee Willows, Founder and CEO of YGAM, said.
Powered by WPeMatico
Golf
Soft2Bet Gathering: An Elite Golf & Padel Experience
Soft2Bet, a leading iGaming turnkey solutions provider, recently brought together industry connections for an exclusive two-day golf and padel experience at the Gleneagles Hotel in Scotland. The event brought Soft2Bet’s friends and connections together to enjoy a relaxed day of golf and padel, meaningful conversations, and shared moments in an inspiring setting, celebrating the spirit of connection and community that defines the company’s approach.
Set against the backdrop of one of Scotland’s best-known sporting estates, the day paired competitive play with the camaraderie and shared spirit that are such a valued part of the game. Attendees enjoyed access to Gleneagles’ most exclusive Ryder Cup & Solheim courses, where the relaxed setting encouraged genuine connection and reflected the supportive atmosphere that made the gathering especially memorable.
Gleneagles was a fitting venue for the occasion. With more than a century of golfing history, three championship courses and a reputation built on world-class hospitality, it remains one of Scotland’s standout golf destinations. Its PGA Centenary Course hosted the 2014 Ryder Cup and the 2019 Solheim Cup, making Gleneagles the only golfing destination in Europe to have staged both events.
The event reflects Soft2Bet’s belief that strong connections are built through shared goals, trust and collaboration. Creating space for in-person connection allows the company to deepen those relationships and support long-term success.
Harrison Barrett, VP of Business Development at Soft2Bet, commented: “Bringing the industry together in a setting like Gleneagles allows us to go beyond day-to-day operations and focus on what truly drives success, while playing golf and padel. Events like this are an opportunity to align on vision, exchange ideas and celebrate the momentum.”
Stuart Trigwell, Director of Business Development at Play’n GO said: “The time spent at Gleneagles, enjoying the incredible courses and engaging in genuine, strategic conversations, was an absolute highlight. It is events like these that reinforce the trust and collaborative spirit at the core of our relations.”
The gathering reflects Soft2Bet’s wider approach to the iGaming community engagement, creating opportunities for stronger collaboration and supporting growth across key markets.
The post Soft2Bet Gathering: An Elite Golf & Padel Experience appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI chat technology
Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry
Casinofy, a forward-thinking leader in the online casino space, announced the launch of its completely redesigned platform featuring cutting-edge AI chat technology, a modernised user interface and a suite of innovative features that position the company at the forefront of the iGaming industry.
A Bold Leap Forward in Online Casino Innovation
The newly redesigned Casinofy platform represents one of the most ambitious overhauls in the online casino sector. With a focus on user experience, intelligent personalisation and next-generation technology, Casinofy is redefining what players expect from an online gaming destination.
Key highlights of the new platform include:
• AI-Powered Chat Assistant — An intelligent, real-time chat system that provides instant player support, personalised game recommendations, responsible gaming guidance and seamless interaction — available 24/7 with human-like conversational ability.
• Complete UI/UX Redesign — A sleek, modern interface built for speed, accessibility and engagement across all devices, delivering an immersive experience from the first visit.
• Smart Personalization Engine — Leveraging AI to tailor game suggestions, promotions and content to each player’s unique preferences and play style.
• Enhanced Navigation and Game Discovery — Intuitive categorisation, advanced search and AI-driven recommendations that help players discover new favorites effortlessly.
AI Chat: A Game-Changer for Player Experience
At the heart of the new Casinofy experience is its proprietary AI chat system — a feature that goes far beyond traditional customer support. The AI assistant understands context, remembers player preferences and delivers instant, accurate responses on everything from game rules and bonus terms to account inquiries.
Unlike conventional chatbots, Casinofy’s AI chat is designed to enhance every touchpoint of the player journey, making it one of the most sophisticated implementations of artificial intelligence in the online casino industry to date.
Leading the Industry Through Innovation
While the online casino market continues to grow, few operators have invested as heavily in technology-driven differentiation as Casinofy. The new platform positions Casinofy among the most innovative operators globally, bridging the gap between traditional online gaming and the AI-first future of digital entertainment.
The Casinofy team said that they are not just keeping up with the industry, but setting the pace. The new platform is built on the belief that players deserve smarter, faster and more personalised experiences. They added that the integration of AI chat is just the beginning of what they have planned.
The post Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
DigerPAM
Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators
International software provider Digicode has unveiled DigerPAM, an enterprise-grade Player Account Management (PAM) system designed to serve as the operational backbone for modern iGaming operators. DigerPAM integrates core account management, CRM, compliance, promotions, analytics, and growth workflows into a single, scalable platform, giving operators full visibility, control, and performance across their brands and player base.
Built for operational excellence and regulatory compliance
Engineered for operators navigating complex regulations and multi-brand strategies, DigerPAM centralises every player interaction—from acquisition and registration to lifecycle engagement and retention—within one intelligent framework.
Key capabilities include:
- Unified operational core: Manage player profiles, wallets, CRM, bonus engines, content, compliance workflows, and reporting seamlessly from a single system.
- Full lifecycle oversight: Track and engage players from first interaction to lifetime value with real-time behavioural insights and segmentation.
- Built-in compliance and reporting: Optional KYC/identity verification, responsible gaming tools, immutable tax logs, and regulatory reporting across jurisdictions.
- Modular, scalable architecture: Cloud-agnostic microservices built for high-traffic, multi-currency operations and rapid provider integration.
- Optional suite integrations: Full compatibility with Digicode’s ecosystem, including DigerRGS, DigerPay, DigerClick, and DigerCompanion, to expand platform functionality.
A solution for modern iGaming realities
DigerPAM supports both standalone operations and complex multi-brand ecosystems, giving operators actionable insights into player behaviour, campaign performance, compliance readiness, and key business KPIs—all without relying on fragmented legacy systems.
“Operators today need a unified engine that not only manages accounts but drives growth with intelligence and compliance at its core,” said Max Maslii, Global CEO at Digicode. “DigerPAM delivers a single, cohesive view across the player lifecycle, eliminates operational fragmentation, and empowers brands to scale confidently.”
The post Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
-
BIS SIGMA SOUTH AMERICA 20267 days agoVeliTech makes its Brazil debut at BiS SiGMA South America 2026
-
Canada7 days agoPeter & Sons Goes Live in Ontario with Ellipse Entertainment
-
Austria7 days agoWazdan strengthens European foothold with Austrian market entry via win2day
-
AMUSEBOX7 days agoCasino Iveria Tbilisi Installs Amusnet’s Type S 50 F Slot Cabinets at its Gaming Floor
-
Canada7 days agoPeter & Sons Goes Live in Ontario with Ellipse Entertainment
-
ELA Games7 days agoEndless Super Free Spins in ELA’s Spring Release, Golden Bunny
-
eSports7 days agoEsports Nations Cup 2026 Awards Official Partner Status Across 100+ Nations to Build the Future of Nation-Based Esports
-
Africa4 days agoVirgin Bet goes live in South Africa



