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Casino Corfu Installs Novomatic’s myACP Casino Management System

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Casino Corfu in Greece, a part of Vivere Entertainment Group, has installed Novomatic’s myACP Casino Management System across its gaming floor.

The system went live in Corfu with the core Accounting, Control and Progressives modules as well as Player Tracking and Loyalty Club, Cashless and Live Gaming modules. As a central management, processing and reporting tool, it fully satisfies the latest compliance and reporting requirements of the Hellenic Gaming Commission.

A total of 111 slot machines and 15 live gaming tables are managed via the myACP system, enabling not only a centralised floor management but also smooth analysis and fully automated reporting processes in real time.

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The Cashless operation additionally helps reduce cash traffic within the casino, instead promoting secure cashless transactions and thus supporting the management’s complex set of safeguarding measures and strenuous efforts against the spread of COVID-19.

The myACP Player Tracking and Loyalty Club employ targeted marketing activities via the promotional module and various customer-centric features that are seamlessly integrated with the cashless functionality.

“The myACP system installation proves that in spite of the difficult economical and travel situation this year, the group’s vision for excellence in customer services and constant investment in leading gaming technologies will cement our position of one of the major casino operators in the region,” Konstantinos Piladakis, CEO and Managing Partner of Vivere Entertainment, said.

“The comprehensiveness of its functionalities, multiple modern features and the powerful architecture of the myACP Casino Management System make it an ideal tool to successfully navigate casino operations in dealing with the new industry challenges,” Asterios Papaoikonomou, Director of Casino Corfu, said.

“The uncertainties brought by the pandemic have shaped lots of businesses worldwide, especially in the land-based sector, but NOVOMATIC stays strong as ever and consistent with its superior product and customer support. Therefore, the recent myACP system installation in Greece adds value not only to our Casino Management System solution, but also to the brand,” Sonya Nikolova, VP Sales Asia & Africa and myACP System Europe, said.

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CT Interactive Named Finalist for “Most Innovative Supplier” at European iGaming Awards

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CT Interactive, a global provider of online gaming content, was selected as a finalist in the prestigious “Most Innovative Supplier” category at the European iGaming Awards. This recognition highlights CT Interactive’s commitment to creating immersive contribution for the iGaming industry.

The European iGaming Awards celebrate excellence and innovation within the gaming sector, recognising companies that drive industry evolution. The award ceremony will be held in Barcelona on 21 January 2025. CT Interactive’s nomination reflects its focus on delivering cutting-edge technology, a diverse game portfolio and tailored solutions that enhance player engagement and operator success.

“We are honored to be recognized as a finalist in such a competitive and esteemed category. Innovation has always been at the core of our mission, and this nomination reaffirms our efforts. It is a testament to our talented team’s hard work and our partners’ trust,” Martin Ivanov, COO at CT Interactive, said.

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The post CT Interactive Named Finalist for “Most Innovative Supplier” at European iGaming Awards appeared first on European Gaming Industry News.

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Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025

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Private equity investor Blackstone plans to list shares of Spanish gambling company Cirsa in the first half of 2025 in an initial public offering.

Blackstone would raise between 700 million euros and 1 billion euros,floating between 20% and 25% of Cirsa.

The investment fund has hired Barclays, Deutsche Bank and Morgan Stanley as global coordinators, according to reports.

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Cirsa, Blackstone, Barclays, Deutsche Bank and Morgan Stanley did not immediately respond to requests for comment.

Blackstone acquired Cirsa, which operates casinos and betting shops across Spain and Latin America, in 2018 for an undisclosed sum.

In 2021, a Spanish newspaper reported Blackstone was considering a Cirsa IPO in a deal that would value the company at around $3.4 billion.

The post Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025 appeared first on European Gaming Industry News.

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Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024

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Betsson Group’s Customer Service team has been shortlisted for the “Best Customer Experience” at this year’s prestigious CX Exchange Awards 2024.

Melissa Zalbeigi, Director of Customer Service Operations at Betsson Group, said: “We are honoured and excited to be nominated for this award. It’s a privilege to be recognised alongside industry leaders and to compete against such esteemed companies. This nomination is a testament to our team’s dedication to providing exceptional customer service.”

The post Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024 appeared first on European Gaming Industry News.

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