Compliance Updates

Euroconsumers calls Nintendo to solve its “Joy-Con Drift” probl

Published

5 years ago

October 7, 2021

Reading Time: 3 minutes

The new version of the Nintendo “Switch” console, the Switch OLED, expected on October 8th 2021, shows an unsolved technical problem with its controllers – an issue commonly called “Joy-Con Drift” – that prevents players from playing the game properly. Nintendo is quite aware of this flaw. Yet it still plans to roll out the new Switch with the old problem. Euroconsumers calls Nintendo to account.

“Joy-Con Drift”

The flaw in the controllers manifests itself after a couple of months, falsely reading input from the controller stick, as if the user has their thumb pressed down on the controller, causing the game character to move without the player even touching the device. This prevents the player from playing the game as intended. This issue is not new: it was already denounced extensively by users of the current Nintendo Switch, IFixit and multiple consumer organisations.

Nintendo’s inaction

This flaw has previously been raised with Nintendo. Firstly in January 2020, Test Achats/Test Aankoop, Euroconsumers’ Belgian national organization, sent a letter of formal notice to Nintendo Europe GmbH calling on the company to repair all the defective products free of charge and to publicly communicate about the defect.

In January 2021, BEUC, the European umbrella group for 46 independent consumer organisations, launched an external alert to the CPC network about a widespread infringement with Union dimension of EU consumer law, related to the premature obsolescence of the Nintendo Switch.

On top of this EU action, two class actions have been launched in the US, and a Canadian firm has filed an application to begin a class action.

Nevertheless, Nintendo has taken no actions to remedy the flaw or alert consumers. It even issues a new Switch OLED with the exact same Joy-Con design, with the exact same inescapable defect. Meanwhile Nintendo keeps on putting a great deal of emphasis on the quality and versatility of the Joy-Con in its advertisements t.

This early obsolescence is not only unfair and harmful to consumers, but also affects the environment, creating a pile of unnecessary and extremely polluting electronic waste.

Euroconsumers’ call on Nintendo

In a letter Euroconsumers has confronted Nintendo with the above, asking them to:

Adequately inform consumers of the existence of the “Joy-Con Drift” and its impact on the expected lifespan of the Nintendo controllers on the packaging of the product.
Fully respect provisions on the legal product guarantee, without imposing any burden of proof on consumers or charging them with any costs to repair or replace their Switch controllers.
Provide clear contact details at Nintendo for consumers to report and resolve Joy-Con problems, and for Euroconsumers and its national organisations to address problems to that regard.
Resolve the technical “Joy-Con Drift” flaw and ensure a more sustainable version of the controllers. Euroconsumers, and its national organizations stand ready to deploy decades of technical and testing experience to support finding solutions.

Euroconsumers is available and willing to launch a dialogue with Nintendo in order to establish the best way to satisfy the above requests.

“Nintendo has a duty to its customers to provide functioning devices,” said Marco Scialdone, Head of Litigation and Academic Outreach at Euroconsumers. “To knowingly continue selling these game consoles when they are defective is a breach of EU consumer law. We expect Nintendo to do the right thing and work with us to find a solution for consumers.”

“While on one hand Nintendo pretends to commit to the green transition and serve consumers, its continued distribution of faulty electronic devices shows it’s true lack of genuine commitment,” said Els Bruggeman, Head of Policy and Enforcement at Euroconsumers. “Early obsolescence results in more electronic waste, which is particularly difficult to dispose of. This shows a regrettable lack of respect for both the environment and consumers.”

Compliance Updates

Armenia Launches Sweeping Gambling Payment Reform

Published

2 hours ago

May 28, 2026

Wladimir P.

armenia-launches-sweeping-gambling-payment-reform

Armenia accelerated one of the most aggressive gambling regulatory reforms in Eurasia after approving new measures to control digital platforms, advertising, payments and financial supervision across the betting sector. The strategy promoted by the government of Prime Minister Nikol Pashinyan aims to strengthen legal gambling operations, increase fiscal oversight and tighten control over offshore operators in a market that has expanded dramatically over the past decade.

The reform is being driven by the Ministry of Finance of Armenia led in 2026 by Vahe Hovhannisyan, together with the State Revenue Committee headed by Rustam Badasyan. The main political architect behind the changes is MP Hayk Sargsyan from the ruling Civil Contract party.

The core of the reform focuses on payments and financial monitoring. Armenia plans to block transfers to unlicensed gambling operators, strengthen AML/KYC requirements and connect licensed platforms directly to state monitoring systems operating in real time. Armenia is advancing the software operator selection for its centralised gaming monitoring center, following the legal framework established in early 2024 to connect platforms directly to state systems in real time.

The 2026 update focuses on accelerating the public tender for the private operator, rather than the initial creation of the monitoring infrastructure, with the State Revenue Committee (SRC) leading the technological implementation. The fiscal framework is also becoming stricter. Since July 1, 2025, Armenia has applied a 10% turnover tax on gambling operations, while online gaming license costs doubled in April 2025 and are scheduled to continue increasing annually through 2028.

According to official figures cited by lawmakers, Armenia’s gambling turnover reached approximately AMD 6.3 trillion in 2023, equivalent to nearly €14 billion, while online casino deposits climbed to AMD 811 billion during 2024.

The government also tightened gambling advertising restrictions, limiting promotions to luxury hotels, border checkpoints and authorised operator channels. Armenian authorities argue that the new regulatory model is designed to protect legal operators, reinforce financial traceability and modernise state supervision over one of Eurasia’s fastest-growing digital industries.

The post Armenia Launches Sweeping Gambling Payment Reform appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

UKGC Extends Phase 2 Deposit Limit Regulation Deadline to September 2026

Published

2 hours ago

May 28, 2026

Wladimir P.

ukgc-extends-phase-2-deposit-limit-regulation-deadline-to-september-2026

The UK Gambling Commission (UKGC) has officially extended the deadline for licensed remote operators to implement Phase 2 of the new deposit limit regulations.

In October 2025 the first phase of improvements to tools that help consumers to manage their gambling were introduced in the Remote Technical Standards (RTS) with the second phase due to be introduced on 30 June 2026.

Following stakeholder feedback, the Commission has extended the implementation period of the second phase to the end of September 2026 to allow for further operator technical development time.

From 30 September 2026 operators must:

• offer gross deposit limits to customers, and in some cases re-introduce gross deposit limits to the options available to customers

• name gross deposit limits as “deposit limits” – only this type of limit can be called a “deposit limit”

• offer gross deposit limits with at least equal prominence as other types of financial limit.

“We have also updated our consultation response document to clarify that to ensure consistency across the industry, from 30 September 2026 only gross deposit limits must be offered over fixed time frames. Rolling and fixed time frames can be used for other limit types,” the UKGC said.

“In preparation for implementation operators are asked to refer to the Remote Gambling and Software Technical Standards: Consultation Response and linked annex for the RTS 12 in full effective from 30 September 2026.

“All operators are advised that an annex initially published alongside the supplementary consultation response on 7 October 2025 contained small errors and was temporarily removed from our website. Any downloaded or offline versions of the Annex saved prior to 22 May 2026 should be disregarded.”

The post UKGC Extends Phase 2 Deposit Limit Regulation Deadline to September 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Coljuegos

Coljuegos Authorizes MrYoker as Colombia’s Newest iGaming Operator

Published

2 hours ago

May 28, 2026

GamingAmericas.com

coljuegos-authorizes-mryoker-as-colombia’s-newest-igaming-operator

Coljuegos has officially authorized MrYoker as Colombia’s newest regulated online sports betting and casino operator.

It is estimated that, over the next 5 years, the new operator will obtain revenues close to $2.83 billion.

Through concession contract C2261 of 2026, Coljuegos authorized the entry into operation of the portal www.mryoker.co, a site where sports betting and online games can be carried out legally and monitored by the entity.

The online gaming sector is experiencing one of its best periods, thanks to the industry revitalization strategy implemented during the current administration. With MrYoker, there are now 15 authorized operators in Colombia.

The new portal belongs to the company Global Vitxo SAS, and will initially be able to offer live casino, virtual slot machines, and sports betting until 2031.

According to the projections presented, it is estimated that, for the next 5 years, this operator will contribute approximately $27.282 billion in monopoly revenues and administrative expenses, resources that will go directly to finance the subsidized health system.

It is worth mentioning that, during 2026, online betting portals have contributed $253.224 billion to Coljuegos in terms of exploitation rights, and it is expected that, by the end of the year, these transfers will exceed $450 billion.

The post Coljuegos Authorizes MrYoker as Colombia’s Newest iGaming Operator appeared first on Americas iGaming & Sports Betting News.