Compliance Updates

Euroconsumers calls Nintendo to solve its “Joy-Con Drift” probl

Published

5 years ago

October 7, 2021

Reading Time: 3 minutes

The new version of the Nintendo “Switch” console, the Switch OLED, expected on October 8th 2021, shows an unsolved technical problem with its controllers – an issue commonly called “Joy-Con Drift” – that prevents players from playing the game properly. Nintendo is quite aware of this flaw. Yet it still plans to roll out the new Switch with the old problem. Euroconsumers calls Nintendo to account.

“Joy-Con Drift”

The flaw in the controllers manifests itself after a couple of months, falsely reading input from the controller stick, as if the user has their thumb pressed down on the controller, causing the game character to move without the player even touching the device. This prevents the player from playing the game as intended. This issue is not new: it was already denounced extensively by users of the current Nintendo Switch, IFixit and multiple consumer organisations.

Nintendo’s inaction

This flaw has previously been raised with Nintendo. Firstly in January 2020, Test Achats/Test Aankoop, Euroconsumers’ Belgian national organization, sent a letter of formal notice to Nintendo Europe GmbH calling on the company to repair all the defective products free of charge and to publicly communicate about the defect.

In January 2021, BEUC, the European umbrella group for 46 independent consumer organisations, launched an external alert to the CPC network about a widespread infringement with Union dimension of EU consumer law, related to the premature obsolescence of the Nintendo Switch.

On top of this EU action, two class actions have been launched in the US, and a Canadian firm has filed an application to begin a class action.

Nevertheless, Nintendo has taken no actions to remedy the flaw or alert consumers. It even issues a new Switch OLED with the exact same Joy-Con design, with the exact same inescapable defect. Meanwhile Nintendo keeps on putting a great deal of emphasis on the quality and versatility of the Joy-Con in its advertisements t.

This early obsolescence is not only unfair and harmful to consumers, but also affects the environment, creating a pile of unnecessary and extremely polluting electronic waste.

Euroconsumers’ call on Nintendo

In a letter Euroconsumers has confronted Nintendo with the above, asking them to:

Adequately inform consumers of the existence of the “Joy-Con Drift” and its impact on the expected lifespan of the Nintendo controllers on the packaging of the product.
Fully respect provisions on the legal product guarantee, without imposing any burden of proof on consumers or charging them with any costs to repair or replace their Switch controllers.
Provide clear contact details at Nintendo for consumers to report and resolve Joy-Con problems, and for Euroconsumers and its national organisations to address problems to that regard.
Resolve the technical “Joy-Con Drift” flaw and ensure a more sustainable version of the controllers. Euroconsumers, and its national organizations stand ready to deploy decades of technical and testing experience to support finding solutions.

Euroconsumers is available and willing to launch a dialogue with Nintendo in order to establish the best way to satisfy the above requests.

“Nintendo has a duty to its customers to provide functioning devices,” said Marco Scialdone, Head of Litigation and Academic Outreach at Euroconsumers. “To knowingly continue selling these game consoles when they are defective is a breach of EU consumer law. We expect Nintendo to do the right thing and work with us to find a solution for consumers.”

“While on one hand Nintendo pretends to commit to the green transition and serve consumers, its continued distribution of faulty electronic devices shows it’s true lack of genuine commitment,” said Els Bruggeman, Head of Policy and Enforcement at Euroconsumers. “Early obsolescence results in more electronic waste, which is particularly difficult to dispose of. This shows a regrettable lack of respect for both the environment and consumers.”

Asia

KONAMI GROUP’s Konami Gaming Inc. First to Submit Manufacturer License Application in Japan’s Emerging IR Market

Published

4 hours ago

July 10, 2026

Wladimir P.

konami-group’s-konami-gaming-inc.-first-to-submit-manufacturer-license-application-in-japan’s-emerging-ir-market

KONAMI GROUP CORPORATION’s long-established gaming & systems group company Konami Gaming Inc. announced it has become the first manufacturer to submit license applications with the Japan Casino Regulatory Commission (JCRC), government regulatory agency set forth by The Cabinet of Japan. Additionally, Konami is the first manufacturer to file across all applicable license categories. These filings represent milestone events for the nation’s regulatory framework, as Japan’s emerging integrated resort (IR) market progresses in responsible development. As a leading manufacturer of casino games and technology in 400+ regulated markets worldwide, Konami is taking proactive measures in support of the Japan IR market, highly relevant to the organisation’s rich heritage as a Japanese company.

“Konami’s early filing demonstrates our commitment and readiness to engage constructively with Japan’s regulatory framework from the outset. We have approached this process with a focus on transparency, preparation, and alignment with the stringent standards established by the JCRC,” said Lori Olk, senior vice president & chief compliance officer at Konami Gaming Inc.

Construction is currently underway for the first integrated resort in Japan—an expansive development planned for 2030 opening by one of the world’s largest casino and entertainment operators. Against this backdrop, Konami’s early submission positions the company to participate during the formative stages of this emerging regulated market. Committed to the long-term health of Japan’s IR market, Konami has invested significant resources in localisation, documentation and operational planning to ensure alignment with the nation’s legal, regulatory and cultural expectations. The supplier has leveraged its longstanding compliance infrastructure, governance processes and global licensing experience to fulfill detailed requirements of the Japanese regulatory framework.

“This milestone in Konami’s application process with the JCRC represents a significant, coordinated effort across multiple business units and jurisdictions, supported by decades of experience operating in highly regulated gaming markets worldwide. As Japan continues to expand its IR framework, Konami remains focused on supporting regulatory objectives and partnering with stakeholders to deliver compliant, high-quality gaming solutions tailored to the needs of the Japanese market,” said Tom Jingoli, president & chief operating officer at Konami Gaming.

The post KONAMI GROUP’s Konami Gaming Inc. First to Submit Manufacturer License Application in Japan’s Emerging IR Market appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

Spillemyndigheden Publishes Report on Illegal Gambling

Published

4 hours ago

July 10, 2026

Wladimir P.

spillemyndigheden-publishes-report-on-illegal-gambling

The Danish Gambling Authority has published its annual report describing the authority’s work on illegal gambling. In the 2025 report, you can among other things read more about the Authority’s partnerships, website blocking efforts and visits to upper‑secondary education institutions.

Each year, the Danish Gambling Authority publishes a report explaining the rules that determine when gambling is legal in Denmark, and reviewing the initiatives carried out in the past year to combat illegal gambling.

One of the initiatives conducted annually as part of the fight against illegal gambling is the blocking of illegal gambling websites. In 2025, the DGA obtained district court orders to block 334 websites offering illegal gambling. The Authority has entered into a new cooperation agreement with the Danish Telecommunications Industry (Teleindustrien), which provides the basis for blocking mirror sites without a prior court order when the court has already ruled that the content of the original site is illegal.

The DGA also participates in several national and international partnerships focused on combating illegal gambling. For example, through a collaboration with Google, the DGA can report illegal gambling apps in Google Play, after which Google may remove the illegal content. Anders Dorph, Director of the Danish Gambling Authority, also serves as Chair of GREF (Gaming Regulators European Forum), where the focus is on supporting each other in combating illegal gambling and keeping one another updated on trends observed across the illegal gambling market in Europe.

2025 was also the year in which the DGA was once again invited to visit upper‑secondary education institutions across the country. There was an increasing number of inquiries from sports clubs in 2025 requesting gambling‑related presentations for both amateur and elite clubs, and the DGA’s team of presenters delivered 100 classroom presentations last year.

The post Spillemyndigheden Publishes Report on Illegal Gambling appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

Compliance Updates

TaDa Gaming Accelerates LatAm Growth with Peru Licence Approval

Published

4 hours ago

July 10, 2026

GamingAmericas.com

tada-gaming-accelerates-latam-growth-with-peru-licence-approval

TaDa Gaming has officially secured an online gaming licence from Peru’s Ministry of Foreign Trade and Tourism (MINCETUR),

This marks another milestone in the company’s strategic expansion across Latin America’s regulated iGaming markets and reinforces its reputation as a trusted and responsible global content provider.

Peru has rapidly emerged as one of Latin America’s fastest growing and regulated online gaming markets following the implementation of its licencing framework. With regulatory certainty creating new opportunities for operators and suppliers alike, TaDa has focused on Peru as a key destination within its long-term Latin American growth strategy.

MINCETUR approval was received prior to TaDa’s successful debut at the Peru Gaming Show (PGS) 2026 in Lima, where the company announced its launch with Peru’s leading operator, Apuesta Total, through long-standing distribution partner Bragg Gaming.

15 certified TaDa titles are currently available in Peru, with additional games scheduled for release as the company continues to expand its local offering.

TaDa’s proven success in regulated jurisdictions across Africa, Europe, North America and the UK, as well as Argentina, Brazil, Chile and Mexico, has been built on its highly effective glocalisation strategy.

This combines internationally successful core game mechanics with expertly localised content designed to meet the cultural preferences and playing habits of individual markets.

Alongside its award-winning slot portfolio, TaDa’s distinctive fishing-shooting games continue to attract new audiences through their social, skill-based gameplay and broad demographic appeal, especially to younger and new to iGaming audiences.

Its growing gamification ecosystem is designed to enhance player engagement while supporting responsible gaming. GiftCode, WIN CARD, Hot Hand, Highlights, Daily Rewards and Missions provide operators with powerful retention mechanics that deliver measurable value throughout the player lifecycle.

TaDa’s continued investment in regulated markets reflects the company’s broader strategy of sustainable growth. By working closely with regulators, operators and aggregation partners, the supplier continues to deliver compliant entertainment expertly tailored to local player demands.

Ray Lee, Director of Business Development at TaDa Gaming, said: “Securing the MINCETUR licence was another major achievement in our global strategy to be present in all regulated markets.

“There is strong demand for differentiated and expertly localised content in Peru. We are confident that our brand for safe and trustworthy gaming experiences alongside our reputation for working as growth partners with our clients will enable us to succeed.”

The post TaDa Gaming Accelerates LatAm Growth with Peru Licence Approval appeared first on Americas iGaming & Sports Betting News.