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Canada

Massachusetts Gaming Commission Imposes $18,000 Fine on MGM Springfield

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The Massachusetts Gaming Commission has imposed an $18,000 fine to MGM Springfield after finding three separate “unacceptable” failures that resulted in underage persons being allowed to gamble and, on one occasion, being served alcohol.

A 17-year-old was able to spend about two hours on the casino’s gaming floor and was served a complimentary alcoholic beverage on December 25 after security officials at an entrance to the gaming area failed to ask for an ID when the teenager entered, Investigations and Enforcement Bureau Director Loretta Lillios said. When the teen attempted to cash out, the cage cashier alerted security and the teen was removed from the casino.

On December 31, an 18-year-old person was able to gain access to the gaming floor because casino security personnel again did not check for an ID at the entrance, Lillios said. That teen gambled at 11 slot machines for about 90 minutes and was reported to security when a cocktail server asked to see the 18-year-old’s ID.

“The protocol is the patron lowers the mask and security is required to ask for identification from anyone who appears under 30. So this lapse was not acceptable,” Lillios said.

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European Gaming Congress 2024 (Warsaw, Poland)

On January 20, a 20-year-old person was allowed access to the gaming area even though a scan of their ID at a security checkpoint revealed that it was not a valid ID, Lillios said. That person was on the gaming floor for about 90 minutes and played three hands of blackjack before the dealer requested to see an ID.

MGM agreed to the $18,000 fine to resolve the three violations, Lillios said. She added that MGM reported the incidents to the IEB “in real-time,” has taken human resources discipline against employees who were involved and has begun to re-emphasize its ID policies. She said the casino’s response has been “very responsible” and shows that it understands the gravity of the situations.

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Canada

ComeOn Group adds sportsbook to its offering in Ontario

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ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.

ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.

ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.

Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”

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*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)

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BCLC

INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform

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INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.

The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.

INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.

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Canada

IAGR announces Toronto as host city for 2025 conference

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Hot on the heels of its most attended conference in history, the International Association of Gaming Regulators (IAGR) is excited to announce that its 2025 conference will take place in Toronto, Canada, from October 20 to 23, 2025.

The event will be held in partnership with the Alcohol and Gaming Commission of Ontario (AGCO) at the Westin Harbour Castle, offering stunning waterfront views and a premier, downtown Toronto location.

‘Fresh off the success of our Rome conference, we’re thrilled to continue the momentum with next year’s event in Toronto,’ said Ben Haden, IAGR President.

‘The IAGR 2025 conference promises to be another unparalleled opportunity for our global community to come together, collaborate and shape the future of gaming regulation. We’re looking forward to working with AGCO to bring it all together.’

AGCO CEO and Registrar Dr. Karin Schnarr, added, ‘We’re excited to welcome IAGR and its members to Toronto. This partnership provides a great opportunity to share Ontario’s innovative regulatory practices and foster meaningful discussions that drive positive change in the industry.’

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Stay tuned for registration details early next year.

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