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The Tote and TruNarrative work together to enhance player protection
																								
												
												
											
The Tote has chosen TruNarrative technology to enhance customer onboarding and affordability checks as part of the company’s commitment to deliver a safe and secure gaming environment for customers in line with the latest UK regulatory guidance.
The Tote, the UK’s leading pool betting operator, is owned is by the UK Tote Group.
The Tote has been a core part of British horseracing since 1928 when it was established by Parliament under Winston Churchill as Chancellor of the Exchequer, to provide the public with a safe way to bet and vital funding for the sport.
UK Tote Group is committed to fulfilling Churchill’s founding mission through a revitalised Tote which provides better value and an improved experience to customers, as well as funding for British horseracing.
The 90-year-old British company is backed by racehorse owners and breeders from around the world and has an exclusive partnership with British racecourses to provide pool betting services to the six million people who attend race meetings in Great Britain every year.
The Tote employs 150 people who are based in the Tote’s main office in Wigan and a satellite office in London.
The TruNarrative platform enables operators to perform the checks they need to safely, quickly, and compliantly onboard, transact, manage and protect customers throughout their lifecycle, via a single API.
Delivering the ability to automate the customer journey and perform anti-money laundering (AML), behaviour and transaction monitoring, risk rating, document verification, affordability assessments all from within an intuitive user interface.In line with recent guidance from the UK Gambling Commission around affordability and customer protection, the Tote has worked with TruNarrative to enhance the player journey alongside existing partners.
As a key part of the Tote’s commitment to understanding and protecting players, the company needed the ability to build robust affordability screening into the customer journey.
TruNarrative is delivering the Tote a full workflow and risk rating solution, allowing centralised management of the customer journey.
The Tote will be able to perform enhanced due diligence and continuous risk rating on their customers. Using TruNarrative technology to run identity verification, customer affordability assessments and Document Verification checks providing customer insights across Tote’s multiple products.
TruNarrative will also provide the Tote with customer behaviour and transactional monitoring, with visibility over bets, deposits and withdrawals. This will assist the Tote’s customer protection teams with insight into a customer’s risk profile, detecting changes in behaviour and identifying potentially players where intervention maybe required.
“With the TruNarrative platform the Tote will be able to enhance the customer lifecycle and monitor their players. It’s great to be working with the Tote to help them understand players and deliver a great experience.” – Adam Doyle, Head of Gaming at TruNarrative.
“We’re pleased to be working with the TruNarrative team to help us ensure we have the information we need on customers throughout their time betting with the Tote. This is very important work and TruNarrative are excellent partners to work with for the Tote team.” – Dani Johnson, Tote’s Operations Director.
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2025 EIGE Awards
Wazdan stars at prestigious EiGE Awards with Best Mobile Gaming Provider win
														Reading Time: < 1 minute
Wazdan, the leading gain-focused developer, has been crowned the Best Mobile Gaming Provider at the 2025 EIGE Awards.
Making its debut at the InterContinental Warsaw, the EiGE awards highlights and celebrates the accomplishments of those who have continued to make significant contributions to European iGaming over the last 12 months.
Wazdan’s impressive victory highlights the success of its mobile-first philosophy. From intuitive design to player-centric features, each detail has been engineered for optimal performance across portable devices.
The supplier’s Extremely Light series has continued to perform strongly across over 30 regulated markets in which the company is live.
The collection, featuring standout titles such as 9 Coins
, Burning Sun
 and Sizzling Eggs
, comprises Wazdan’s most popular releases reimagined with streamlined graphics and animations, ensuring seamless performance and accessibility across all mobile devices.
While retaining original features such as Hold the Jackpot
, Cash to Infinity
 and Chance Level
, the Extremely Light portfolio boasts a 2.5x faster loading time, ensuring each game is environmentally sound and optimised for longer gameplay sessions.
Wazdan’s latest recognition underlines the developer’s commitment to delivering future-ready, mobile-first solutions that generate measurable results for operators and offer players unique, fully in-house developed gaming experiences.
Michal Imiolek, Chief Executive Officer at Wazdan, said: “We are honoured to be recognised as the Best Mobile Gaming Provider at the EiGE Awards. This achievement reflects our unwavering commitment to innovation and performance, ensuring every Wazdan experience is optimised for mobile play.
“As we continue to evolve our technology and product design, we remain focused on creating solutions that empower our partners and deliver exceptional experiences for players around the world.”
The post Wazdan stars at prestigious EiGE Awards with Best Mobile Gaming Provider win appeared first on European Gaming Industry News.
Disorder
Nolimit City delves back into the Mental series with its latest release, Disorder
														Reading Time: 4 minutes
Witness the downfall of John, a man of order, a devoted father, a loyal husband and a pillar of routine. Nolimit City’s latest release, Disorder, unearths the twisted origin story of Mental and Mental II. This highly anticipated slot falls under the extreme themed category of Nolimit City slots such as Serial and Disturbed.
Fire Frames
The Smith household looks picture-perfect, but inside, it’s anything but. Disorder plays out on a 4-3-4-3-4-3 layout across 6 reels, with 3 locked Enhancer Cells placed at the bottom of reel 2, 4 and 6. In the real area, Fire Frames will appear randomly on the reels. Any symbol that lands in a Fire Frame will split into 2 symbols. Any regular paying symbol can be split into a max of 16. If a Bonus Symbol lands within the Fire Frame, it upgrades to a Super Bonus Symbol.
Enhancer Cells
The house has some hidden secrets in the form of Enhancer Cells. They can be activated depends on the number of Fire Frames that land:
● Reel 2 Enhancer – Activates when 4 Fire Frames appear.
● Reel 2 & 4 Enhancers – Activates when 7 Fire Frames appear.
● Reel 2, 4 & 6 Enhancers – Activates when 9 Fire Frames appear.
Once the reel 6 Enhancer Cell is activated, every 2 additional Fire Frames reactivate all Enhancer Cells.
Each Enhancer Cell may reveal the following symbols:
● Molotov – Randomly selects a regular paying symbol, splits it and all its instances. Regular paying symbols can be split into a max of 16. It also converts itself into the selected symbol.
● Delusion – Randomly selects a regular paying symbol, transforms it and all its instances into the highest paying symbol present on the reels. It also converts itself into the selected symbol.
● Paranoia Multiplier – Adds a random multiplier between 1x and 999x to the win multiplier. The Multiplier applies to all wins until the end of the round. It also converts itself into a Wild Symbol.
● Nuclear Wild – Transforms all regular paying symbols on its reel into Wild Symbols. It also converts itself into a Wild Symbol.
● xBomb® – Removes all Regular paying symbols not part of a winning combination. If any instance of a winning symbol also exists on a non winning position, it will not be removed. xBomb® also converts itself to a Wild Symbol and increases the win multiplier by 1.
● Family Symbol – One of the 5 Family Symbols appears.
Features are triggered left to right except xBomb®, which triggers last.
Bonus Mode
John’s house was built with “extra rooms.” Unfortunately, they’re not for guests but for Bonus Modes. The number of spins awarded in the Bonus Modes depends on the number of symbols that trigger it. Each Bonus Symbol awards +2 Spins. Each Super Bonus Symbol awards + 3 Spins. This applies both in the spin that triggers bonus mode and during bonus mode itself. During the bonus mode, Fire Frames are more likely to appear than in the base game. Multipliers awarded in base game will not be carried over to bonus mode.
Obsessive Compulsive Spins
The first sign that John was losing his mind was the onset Obsessive Compulsive Disorder. Landing 3 Bonus Symbols including at most 1 Super Bonus Symbol in the base game triggers 6+ Obsessive Compulsive Spins. Landing 2 or 3 Super Bonus Symbols during Obsessive Compulsive spins will upgrade the spins to Antisocial Personality Spins, whereas landing 4 Super Bonus Symbols will upgrade the spins to Severe Dissociative Identity spins. The win multiplier and Fire Frames reset after each spin.
Antisocial Personality Spins
The second sign was the fact that John started isolating himself, going straight to the basement every time he got home from work. Landing 3 Bonus Symbols including at most 2 Super Bonus Symbols in the base game triggers 8+ Antisocial Spins. Landing 2 Super Bonus Symbols during Antisocial Personality Spins will upgrade the spins to Severe Dissociative Spins. The win multiplier count will not reset during the Antisocial Personality Spins.
Severe Dissociative Identity Spins
The final stage of John’s transition was that he detached from reality and allowed his intrusive thoughts to take over. Landing 4 Super Bonus Symbols in the base game triggers 12+ Severe Dissociative Identity Spins. Fire Frames remain sticky on their positions and the win multiplier count will not reset during the Severe Dissociative Identity Spins.
Extra Spin
Extra Spin is back! When Antisocial Personality Spins or Severe Dissociative Identity Spins are triggered, players might get the opportunity to purchase an additional spin at the end of the round. The additional spin will keep the win multiplier and Fire Frames (if sticky) of the previous spin. The cost of the spin will be calculated based on the win multiplier and Fire Frames. If the cost of the Extra Spin is less than or equal to the total win, then the Extra Spin opportunity will be presented.
Nolimit Boosters
The rest of the Smith family are going to find out who John really is, especially with these Nolimit Boosters:
– Bonus Booster – More likely to activate a Bonus Mode.
– Fire Booster – Increased chance of landing more Fire Frames compared to the base game and more likely to activate a Bonus Mode.
– Enhancer Booster – Guaranteed 9 Fire Frames and more Fire Frames may appear in upcoming spins and more likely to activate a Bonus Mode.
A tale of a beautiful family that gets torn apart by the father completely losing his mind. Disorder has a maximum payout of 23,500x the base bet. Disorder is rated as “Extremely Volatile” delivering the thrilling high-stakes gameplay that Nolimit City fans know and love.
Per Lindheimer, Head of Product at Nolimit City, said: “If Mental was the aftermath, Disorder is the breaking point. We wanted to show the moment when everything snapped. We wanted to keep the story as cohesive as possible leaving room for people to make their own assumptions. John takes us through the different secret levels of his suburban home during the free spins. It’s not the family reunion anyone wants to attend”
‘Disorder’ will be available to all Nolimit City partners on November 4th, 2025.
The post Nolimit City delves back into the Mental series with its latest release, Disorder appeared first on European Gaming Industry News.
Africa
IBIA and the AIA sign a strategic partnership to strengthen sports betting integrity across Africa
														Reading Time: 2 minutes
Protecting African sports and regulated betting operators from match-fixing
The International Betting Integrity Association (IBIA) and the African iGaming Alliance (AIA) have signed a Memorandum of Understanding (MoU) to enhance collaboration and promote integrity across Africa’s rapidly developing sports competitions and betting markets. The agreement establishes a framework for cooperation between the two associations, each representing regulated betting operators, to support responsible and sustainable sports betting markets across the continent.
Under the terms of the MoU, IBIA will become the AIA’s strategic betting integrity partner, while AIA will act as IBIA’s primary betting policy and regulation partner for Africa. The partnership will facilitate the exchange of information, joint engagement and coordinated policy initiatives aimed at protecting consumers, regulated operators and sports from betting-related match-fixing.
Peter Emolemo Kesitilwe, CEO of AIA, commented: “Integrity is the foundation of Africa’s betting future. This partnership between the AIA and IBIA represents a decisive step towards ensuring that Africa’s growing betting industry is anchored on trust, transparency, and accountability. As a pan-African industry platform, AIA is committed to working with global integrity leaders like IBIA to harmonise standards, promote responsible gaming, and support regulators in safeguarding markets from manipulation and illicit practices. Together, we can strengthen Africa’s credibility as a world-class, igaming frontier.”
Khalid Ali, CEO of IBIA, said: “Africa represents one of the most dynamic and fastest-growing betting markets in the world. Ensuring that this growth is underpinned by robust sports betting integrity standards and effective regulation is essential. Our partnership with the African iGaming Alliance reinforces our shared commitment to supporting a sustainable, well-regulated African betting industry that safeguards consumers and sporting competitions alike.”
The partnership will enable both organisations to share insights on betting integrity, regulatory developments and policy trends across Africa. The partnership reflects a shared commitment to strengthening integrity frameworks for regulated betting operators and to fostering closer cooperation between the associations’ members.
From 2020 to Q3 2025, IBIA reported 131 suspicious betting alerts across African sporting events, primarily involving football (64) and tennis (62).
Backed by over 90 operators and 200 betting brands, IBIA safeguards sport and regulated betting markets through global monitoring, intelligence sharing and stakeholder collaboration. It monitors over 1.5 million sporting events and $300bn in bets each year. Its alerts have contributed to the successful prosecution of numerous match-fixing cases worldwide, reinforcing IBIA’s role as a trusted partner to regulators, sports and policymakers.
The post IBIA and the AIA sign a strategic partnership to strengthen sports betting integrity across Africa appeared first on European Gaming Industry News.
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