Canada
Seminole Gaming Upgrades its “Safe + Sound” Program Guidelines
Seminole Gaming announced an upgrade to its “Safe + Sound” program guidelines, which have been in place since five of its six casinos reopened over the past two months. Effective immediately, all guests must be stationary when lowering their masks or face coverings for eating, drinking or smoking. The change prohibits guests from walking in all public spaces without protective face coverings.
“Seminole Gaming is committed to the health and safety of its guests and team members, and we are upgrading our comprehensive “Safe + Sound” program to further limit the threat from COVID-19,” said Jim Allen, Seminole Gaming CEO and Chairman of Hard Rock International. “We are making sure our resorts and casinos are safe and sound so our guests and team members have peace of mind when they return.”
Seminole Gaming also announced the immediate closure of PLA, an interactive golf and games restaurant tenant, for failure to adhere to “Safe + Sound” program guidelines. PLA is a tenant in the retail area of Seminole Hard Rock Hotel & Casino Hollywood.
In addition to the program enhancement, Seminole Gaming is expanding the COVID enforcement teams at its casinos and will outfit them in distinctive uniforms to create greater guest awareness of this important issue. Guests will be informed of the program upgrade and required to adhere to it, or they will be asked to leave the property.
The program upgrade applies to all guests at the Seminole Hard Rock Hotel & Casino Hollywood, the Seminole Hard Rock Hotel & Casino Tampa, The Seminole Casino Coconut Creek, The Seminole Classic Casino in Hollywood, and the Seminole Brighton Casino, on the Brighton Seminole Reservation northwest of Lake Okeechobee.
Seminole Gaming unveiled its extensive “Safe + Sound” program with the reopening of the Seminole Hard Rock Hotel & Casino Tampa in May. It was extended to four more casino openings in June.
Safe and Sound Program guidelines include:
- Temperature checks for all guests and team members prior to entry. Any guest or team member with a temperature above CDC guidelines of 100.4 degrees Fahrenheit will not be allowed entry.
- A requirement that all guests wear masks or cloth face coverings that meet CDC guidelines, without exception. Masks will be provided to guests as needed.
Alternating slot machines will be turned off to help ensure social distancing on the casino floor. - New Plexiglas barriers will divide players at table games and customer service areas.
Signs will be posted throughout the casino complex to encourage social distancing and help ensure adherence to Safe and Sound Program guidelines. - Team members will be part of a new “Safe and Sound Clean Team” to focus on cleaning and disinfecting surfaces throughout the casino complex, with special emphasis on high-touch surfaces and common areas.
- Hand-sanitizing stations will be available on the casino floor, at the entrances and throughout the casino complex.
- An overall 50 percent reduction in guest capacity throughout the casino complex.
About Seminole Gaming:
Seminole Gaming manages seven Florida gaming locations for the Seminole Tribe of Florida, including Seminole Hard Rock Hotels & Casinos in Tampa and Hollywood, Fla. Seminole Gaming has long been recognized for its industry innovations and success. It was the first Indian Tribe in North America to open a high-stakes bingo hall and casino, which debuted in 1979 and became the forerunner of the Indian Gaming movement.
SOURCE Seminole Casinos
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ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.
ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.
ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.
Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”
*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)
BCLC
INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform
INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.
The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.
INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.
Hot on the heels of its most attended conference in history, the International Association of Gaming Regulators (IAGR) is excited to announce that its 2025 conference will take place in Toronto, Canada, from October 20 to 23, 2025.
The event will be held in partnership with the Alcohol and Gaming Commission of Ontario (AGCO) at the Westin Harbour Castle, offering stunning waterfront views and a premier, downtown Toronto location.
‘Fresh off the success of our Rome conference, we’re thrilled to continue the momentum with next year’s event in Toronto,’ said Ben Haden, IAGR President.
‘The IAGR 2025 conference promises to be another unparalleled opportunity for our global community to come together, collaborate and shape the future of gaming regulation. We’re looking forward to working with AGCO to bring it all together.’
AGCO CEO and Registrar Dr. Karin Schnarr, added, ‘We’re excited to welcome IAGR and its members to Toronto. This partnership provides a great opportunity to share Ontario’s innovative regulatory practices and foster meaningful discussions that drive positive change in the industry.’
Stay tuned for registration details early next year.
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