Pollard Banknote Limited announced a three-year extension of its Warehousing and Distribution contract with the Arizona Lottery, including option to extend for an additional two years. Under this agreement, Pollard Banknote will continue to provide technology and operational support for the Lottery’s warehousing and distribution operations for Scratchers and Instant Tab (pull-tab) games, as well as organizational support through a strong contingent of dedicated staff across several key functions until August 31, 2029.

The contract extends the successful and collaborative partnership Pollard Banknote and the Lottery have established over the past 27 years. In February 2019, this partnership expanded when Pollard Banknote became the Lottery’s trusted partner for instant ticket warehousing and distribution operations. Pollard Banknote delivers its sureTRACK Lottery Management Solution—a secure, scalable platform that has served as the backbone for supporting significant sales growth, improving order accuracy, reducing out-of-stocks, and enhancing both retailer and staff satisfaction, as well as overall operational efficiency.

The contract also extends organizational support to the Lottery, with more than 80 Pollard Banknote staff embedded across its operations—from warehouse and Tel-Sell to analytics and sales—forming a comprehensive staffing model that supports day-to-day service and long-term success. This organizational approach enhances the value of the partnership, generating insights that inform strategic planning and fostering a close, collaborative relationship built on transparency and trust.

“We are thrilled to build on our strong partnership with Pollard Banknote in support of our work to build a resilient Arizona Lottery that delivers positive impact for Arizona communities now and for future generations. Their expertise and experience align with our mission and core values, supporting a data-driven approach and collaborative working style that empowers our team to deliver strategic input and execution—engaging new and longtime players like never before and driving growth for our valued retail network of over 3,600 Arizona businesses. Together with the Arizona Lottery, Pollard Banknote supports vital funding for programs and services that make life better for all Arizonans—providing a strong, prosperous future for our great state,” said Alec Thomson, Executive Director of the Arizona Lottery.

“Pollard Banknote is thrilled to have the opportunity to extend our partnership with the Arizona Lottery. We are excited to continue delivering impactful and innovative warehousing and distribution services, along with a strong team dedicated to driving retailer growth and player engagement—ultimately supporting the Arizona Lottery in maximizing revenue and the good causes it supports,” said Rob Young, Executive Vice President, Global Lottery, Pollard Banknote.

Scientific Games‘ enterprise systems technology will continue to power the Arizona Lottery for an additional three years under the company’s existing contract, with an option to extend additional years as part of the extension terms. The company will modernize the Lottery for its next era of profit growth by providing an upgraded, advanced central gaming system, as well as next-generation vending powered by SCiQ technology.

The current Scientific Games systems technology in Arizona went live in 2016, and the company has successfully executed nearly 40 lottery system implementations and conversions since then. Over the past eight years (2016-2024), the company’s systems technology has helped power a 73% growth in the Arizona Lottery’s total sales.

“Scientific Games has been a trusted partner of the Arizona Lottery for 43 years and we are proud to continue our partnership into the coming years,” said Alec Thomson, CEO of the Arizona Lottery. “As industry leaders in central gaming system operations for lotteries across the U.S. and the world, Scientific Games will continue to support the Arizona Lottery in driving meaningful impact for Arizona communities through ticket sales.”

Scientific Games serves the Arizona Lottery in Phoenix, where the company’s teams of marketing, analytics and tech experts, along with the central system, software and data center operations are housed. The central system is integrated with Scientific Games’ state-of-the-art retailer telecommunications network, point-of-sale terminals, vending, SCiQ network and in-store digital advertising displays which support all 3,500 Arizona Lottery retailers across the state.

John Schulz, President, Americas & Global Instant Products, said, “We started with the Arizona Lottery at its beginning with the launch of the instant product portion of their business and have supported them for the last eight years with our lottery gaming system technology, which has served the Lottery very well. Our teams and technologists have worked hard to build a strong partnership with the Lottery through service excellence and continually modernizing the technology that supports its sales – ultimately driving maximum funding for good cause programs in Arizona.”

Every year, hundreds of millions of dollars from Arizona Lottery ticket sales go to programs and organizations doing good in four key areas: higher education, health and human services, environmental conservation, and business and economic development.

Scientific Games has provided the Arizona Lottery with Scratchers since its inception in 1981 and continues to provide world-leading instant games to help generate funds for vital programs in the state.

Scientific Games provides retail and digital games, technology, analytics and services to 150 lotteries in 50 countries around the globe. The company is the largest lottery games creator, producer and manager in the world.

Scratchers^® is a registered service mark of the California Lottery.

SCiQ^® is a registered trademark of Scientific Games. © 2024 Scientific Games, LLC. All Rights Reserved.