Andrew Cardno
Dania Beach Casino Excited to Leverage QCI Nimble Edition with AGI56 to Elevate Player Engagement
Quick Custom Intelligence (QCI), a leading provider of data-driven casino intelligence and player engagement platforms, announced that Dania Beach Casino is continuing to benefit from its deployment of the QCI Nimble platform. While the property currently focuses on the QCI Host and QCI Marketing modules, it has expressed enthusiasm about the capabilities of the new AGI56 release and its impact on future customer engagement strategies.
Josh Crowder, Director of Marketing at Dania Beach Casino, said: “QCI is the tool that we use to connect to our players, enabled with deep data that has guided us in critical business initiatives. AGI56 shows QCI’s commitment to their core product. They have completely refreshed the technology stack, added deeper tooling for precise marketing initiatives, and Chatalytics.com in AGI56 provides tooling that enables us to build AI-managed data interactions.”
AGI56 represents the most ambitious release in QCI’s history, with the platform undergoing a full refresh of its technology stack, improved integration of advanced analytics, and the introduction of generative AI-driven tooling through Chatalytics.com. This evolution ensures that casinos can not only continue to run data-driven marketing campaigns and player development initiatives but also begin to take advantage of next-generation artificial intelligence to manage complex customer data interactions.
Andrew Cardno, Chief Technology Officer of QCI, said: “We have invested eight figures of R&D into AGI56, transforming it into a platform that not only supports today’s casino marketing and host teams but can also grow across the entire spectrum of customer engagement. Our commitment has been to deliver a technology stack that empowers operators like Dania Beach to achieve precise, data-driven outcomes while building a scalable foundation for the future of AI-enabled player interaction.”
QCI Nimble, the solution deployed by Dania Beach Casino, is designed specifically for properties with under 1000 slot machines. It provides the full capabilities of QCI’s enterprise platform in a form factor that is right-sized for smaller operations. With the release of AGI56, Nimble customers gain access to many of the same advanced tools as larger properties, including refined marketing segmentation, deeper player development capabilities, and AI-powered analytics that bring enterprise-grade insight to local and regional markets.
QCI’s platform is currently deployed in more than 350 casinos worldwide, supporting properties that collectively manage over 42 billion dollars in annual gross gaming revenue. The company’s ongoing investment in product development ensures that every property, regardless of size, can benefit from the same commitment to innovation, operational efficiency, and enhanced guest engagement.
The post Dania Beach Casino Excited to Leverage QCI Nimble Edition with AGI56 to Elevate Player Engagement appeared first on Gaming and Gambling Industry in the Americas.
Andrew Cardno
QCI Advances Tribal Knowledge Sovereignty with Private Generative AI Initiative
Quick Custom Intelligence (QCI) has announced the expansion of its private AI initiative designed to help tribal gaming organizations adopt generative AI while maintaining ownership and control of their operational knowledge.
QCI’s framework combines privately deployable large language model (LLM) technology with support for emerging Model Context Protocol (MCP) standards, enabling tribal enterprises to integrate generative AI into business operations without exposing sensitive institutional knowledge to public AI ecosystems. The initiative comes as concerns around AI governance, knowledge leakage, and ownership of generative data continue to grow across the gaming and hospitality industries.
“Generative AI can now learn from the operational knowledge inside organizations. The critical question for tribal enterprises is whether that knowledge remains sovereign,” said Andrew Cardno, Co-Founder and CTO of QCI.
QCI’s private AI approach is designed to help tribal nations leverage AI productivity gains while protecting governance practices, operational strategy, and enterprise intelligence from external model training and knowledge replication.
“Tribal enterprises should benefit from AI without surrendering the operational blueprint that makes them unique,” Cardno added.
The post QCI Advances Tribal Knowledge Sovereignty with Private Generative AI Initiative appeared first on Americas iGaming & Sports Betting News.
Andrew Cardno
Quick Custom Intelligence Launches QCI Metrics
Quick Custom Intelligence (QCI) a leading provider of casino operational intelligence software, announced the launch of QCI Metrics, a new anonymized data-sharing program that enables gaming and hospitality operators to benchmark performance using yesterday’s operating data—providing timely, actionable insights without exposing customer, financial, or personally identifiable information. This innovative solution extends beyond gaming machine ranking into host performance standardization.
Available through the Chatalytics.com portal and integrated into the QCI Platform, QCI Metrics transforms operational data—including game performance and host effectiveness—into standardized performance indexes.
While traditional benchmarking solutions rely on limited datasets or delayed reporting cycles, QCI Metrics delivers insights based on yesterday’s data—giving operators a timely, continuously updated view of how they are performing against peers across both gaming and player development.
All data shared in QCI Metrics is:
• Aggregated and normalized
• De-identified
• Abstracted at the property level using internal IDs
No transaction-level, player-level, or campaign-level data is ever shared.
“QCI Metrics gives operators the ability to see how they stack up against peers across player development and gaming in near-time, without compromising privacy. It’s a practical, secure way to unlock industry-wide insights,” said Andrew Cardno, Co-Founder and CTO of QCI.
QCI Metrics is designed to help operators quickly identify performance gaps, respond faster to trends, and adopt proven strategies in a highly competitive environment.
The post Quick Custom Intelligence Launches QCI Metrics appeared first on Americas iGaming & Sports Betting News.
Andrew Cardno
SkyCity Expands its Strategic Partnership with Quick Custom Intelligence
Quick Custom Intelligence (QCI), a leading provider of casino operational intelligence software, announced the expansion of its strategic partnership with SkyCity Entertainment Group, New Zealand’s premier entertainment and gaming company.
SkyCity has successfully utilised QCI Slots for several years to enhance operational visibility, productivity and optimisation across its gaming floors. Building on that foundation, SkyCity is now expanding its engagement with QCI to support a more integrated, enterprise-wide view of customer and operational intelligence across its properties, product channels and services.
The expanded collaboration will introduce additional capabilities within the QCI Enterprise Platform, enabling SkyCity to consolidate data from across its ecosystem and transform it into actionable insight. It introduces enhanced tools to support customer engagement, segmentation and targeted decision-making, helping teams better understand customers, tailor experiences and respond more quickly to changing customer and operational needs. This is a key capability in an increasingly omni-channel environment.
“Our partnership with QCI has developed into a truly strategic collaboration, supporting how we integrate critical customer, product, and operational intelligence,” said Christina Katsibouba, Chief Digital & Transformation Officer at SkyCity.
“As we continue to develop our digital and omni-channel strategy, this expanded engagement reflects a shared goal to use connected data and insights to make better decisions, achieve stronger customer outcomes and create long-term value across the organization. Collaborating closely with QCI allows us to operate with greater agility today, while also shaping the future of how integrated entertainment and gaming businesses utilize intelligence at scale.”
QCI’s Enterprise Platform supports casino resorts worldwide by integrating data from across gaming, hospitality, and digital environments, delivering real-time intelligence that empowers teams to improve efficiency, enhance customer engagement and make faster, more informed decisions.
“SkyCity has been an outstanding partner and an innovative leader in the gaming industry. This expansion reflects the strong foundation we’ve built together and our shared commitment leveraging connected intelligence to drive stronger customer outcomes, support omni-channel strategies, and create a more agile and data-led operating model,” said Andrew Cardno, Co-Founder and CTO of Quick Custom Intelligence.
The continued collaboration between SkyCity Entertainment Group and QCI reflects both organisations’ commitment to innovation, customer excellence and the ongoing advancement of technology within the global gaming industry.
The post SkyCity Expands its Strategic Partnership with Quick Custom Intelligence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
-
Brasil4 days agoPara Sportradar, Copa do Mundo 2026 deve redefinir estratégias de aquisição e engajamento nas apostas esportivas
-
Compliance Updates6 days agoExpanse Studios Secures Colombia Market Certification
-
Asia6 days agoPlayson Secures Approval from PAGCOR for Game Distribution in Philippines
-
Blueprint Gaming5 days agoBlueprint Gaming announces The Goonies Quest for Treasure 3 slot
-
Africa5 days agoBede Gaming’s Latest Sunbet Expansion Delivers iGaming Platform to Namibia
-
Amusnet6 days agoAmusnet Strengthens Asian Expansion Strategy with Strong Presence at SiGMA Asia Manila 2026
-
Booming Games5 days agoBooming Games launches Way of the Wolf: Hold and Win Extreme 10,000 slot
-
Africa6 days agoAlea adds FAZI games via single API aggregation deal



