Industry News
How European Tax Changes Are Reshaping iGaming Media Budgets in 2025
Throughout 2025, European iGaming markets have faced a new layer of complexity: shifting tax and licensing rules that directly impact marketing costs. Governments continue to increase gross gaming revenue (GGR) tax rates and impose stricter reporting standards.
As of July 2025, these changes have become a critical factor in how operators and agencies plan, distribute, and optimize user acquisition budgets. RockApp analysis indicates that tax policy is fundamentally reshaping the planning process for performance marketing across Europe.
European Tax Environment in 2025
Several major European markets have introduced or expanded gambling tax rules over the last 18 months:
- Germany: GGR tax increased from 5.3% to 7% in mid-2024. By Q2 2025, operators are recalibrating CPA targets and revising bonus strategies to preserve margin.
- Netherlands: New compliance requirements implemented in January 2025 include enhanced KYC/AML reporting, adding operational costs and slowing onboarding funnels.
- Eastern Europe: Romania and Poland are reviewing GGR tax bands, with planned 1–2% increases included in government budgets for H2 2025.
These changes raise per-user acquisition costs and reduce flexibility on pricing incentives. Media buyers now need to plan budgets and creative strategy with greater precision to maintain efficiency.
RockApp data, drawn from over 120 active campaigns in 2025, demonstrates how these pressures translate into real shifts in buying behavior and budget allocation.
Budget Impact on Media Buying Strategies
Analysis of campaign performance in 2025 reveals several clear trends:
- Shift to Tier-2 GEOs: Markets with lower tax pressure (such as CIS, Balkans, and LATAM) are seeing 30-40% more acquisition budget allocation compared to 2023.
- CPA Adjustments: Average first-time-depositor CPA in regulated Western European markets has risen from ~€120 in 2023 to €145–160 in 2025, driven by increased taxation and competitive auction dynamics.
- Creative Cost Pressures: Bonus-focused creatives now demand tighter payout modeling to balance user appeal with higher GGR liabilities.
As a result, buying strategies have moved away from broad, high-volume campaigns toward segmented, CPA-focused plans with more granular GEO targeting.
Budget Impact on Media Buying Strategies
Tax policy changes don’t just influence operator balance sheets. They force a recalibration of the entire media buying strategy.
RockApp data from over 120 active campaigns in 2025 shows clear budget trends:
- Shift to Tier-2 GEOs: Markets with lower tax pressure (e.g., CIS, Balkans, LATAM) now see 30-40% more acquisition budget allocation compared to 2023.
- CPA Adjustment: Average first-time-depositor CPA in regulated Western Europe has climbed from €120 in 2023 to €145-160 in 2025, driven by both taxation and competitive auction prices.
- Creative Cost Pressure: Bonus-focused creatives need tighter payout modelling, balancing marketing appeal with GGR realities.
For media teams, the result is a move away from broad, high-volume campaigns toward precisely segmented, CPA-optimized buying with robust GEO-targeting logic.
GEO Diversification as Strategic Response
For many brands, geo diversification has become the simplest and most effective hedge against rising tax costs.
According to Appsflyer’s mid-2025 install cost benchmarks, CPIs in markets such as Brazil, India, and select African countries remain stable or are falling – averaging $0.60–$1.20 per pre-install, compared to $3+ in Western Europe.
RockApp’s planning data shows clear reallocation trends:
- LATAM budgets up ~35% year over year.
- Eastern Europe spending stable, with modest CPA increases.
- Western Europe budgets flattening or declining, with more investment going toward targeted retargeting and high-value lookalike segments.
Diversifying GEO strategy is emerging as a necessary planning approach to balance premium Tier-1 acquisition costs with Tier-2 scale opportunities.
Tactical Media Buying Adjustments in 2025
In response to new taxation and compliance demands, advertisers are refining their acquisition tactics. Effective strategies seen across European campaigns this year include:
- Hyper-segmentation: Adapting CPA targets at the micro-GEO, channel, and audience level.
- Creative Flexibility: Developing multiple bonus tiers and transparent CTAs designed for localized regulations.
- Source Tiering: Prioritizing verified, high-retention traffic sources over pure volume channels.
- Automated Bidding Rules: Aligning bid pacing and budget allocation with region-specific margin goals and user lifetime value curves.
RockApp analysis suggests that these shifts are helping operators maintain acquisition efficiency in the face of rising costs and regulatory complexity.
Advice for Q3 and Q4 Planning
With peak acquisition season approaching, several planning considerations stand out:
- Leverage Q3’s traditionally lower competition to test new channels and creative variations cost-effectively.
- Prepare Q4 budgets for elevated CPA levels, using segmented bidding strategies and clear ROI targets.
- Integrate compliance checks and fraud-control measures early in creative production to avoid approval delays and wasted spend.
RockApp data indicates that campaigns investing in upfront planning and testing see more stable CPA performance even in high-demand periods.
Conclusion
European tax changes have become a defining variable in iGaming growth strategy. These aren’t simply operational details – they now shape how marketing teams approach channel selection, creative design, and budget allocation at the most fundamental level.
RockApp continues to monitor these shifts across campaigns and regions, helping operators and agencies adapt media buying systems to maintain acquisition efficiency in a more complex regulatory environment.
The post How European Tax Changes Are Reshaping iGaming Media Budgets in 2025 appeared first on European Gaming Industry News.
ESG
Play’n GO publishes 2025 Sustainability Report with emissions and governance updates
Play’n GO has published its 2025 Sustainability Report, framing the year as a milestone as the supplier marks 20 years in the gaming industry. The report covers performance across four pillars—Players, Partners, People and Planet—and positions sustainability as tied to product design, operations, and partner expectations.
On climate reporting, the company said it has “achieved and exceeded” its long-term 90% reduction target for Scope 1 and 2 emissions, and reported a 69% absolute reduction in Scope 3 emissions versus its 2023 base year. Play’n GO also said its total material emissions for 2025 were kept below 500 MTCO2e.
The report also points to a move into land-based delivery. In 2025, Play’n GO said it launched its first land-based gaming solution in partnership with Genting UK, positioning the rollout as part of a “player-first, low-footprint approach” for regulated venues.
On responsible entertainment, the company said it continues to reject game mechanics it believes “compromise player trust or wellbeing,” and highlighted participation in discussions on digital wellbeing and cognitive health, including at the United Nations and G7. “We have always believed that great entertainment should be fun, safe and fair,” said Vanessa Björkbacka, Director of CSR at Play’n GO.
The report also outlines internal development and reporting infrastructure. Play’n GO said 43% of employees engaged in AI-related learning during 2025 and that average training time exceeded seven hours per employee globally. It added that reporting was further aligned to the UN Sustainable Development Goals and World Economic Forum Stakeholder Capitalism Metrics, alongside investment in “secure, AI-supported carbon data management.” “As expectations on transparency and accountability continue to rise, we see it as our responsibility to lead,” Björkbacka added.
The post Play’n GO publishes 2025 Sustainability Report with emissions and governance updates appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
complaint resolution
Casino Guru CRC returns $5.3m to players in Q1 2026
Casino Guru’s Complaint Resolution Center (CRC) published 3,986 complaints in Q1 2026 and says it resolved 1,321 cases, returning $5,304,894 to players during the quarter.
Casino Guru said March was one of the CRC’s most active months on record, with the second-highest number of published complaints to date. The company added that ongoing cases exceeded 1,300, pointing to rising demand for third-party dispute mediation.
By volume, the most active complaint markets were Germany (657), the United Kingdom (270), Canada (240), Italy (207) and Australia (194), according to the CRC update.
Delayed payments remained the most common player-reported issue. Casino Guru also reported a March shift in complaint mix, with self-exclusion-related complaints rising to the second most frequent category for the first time in CRC history. KYC-related issues and blocked accounts were also among the most common complaint types, often linked to withdrawal delays.
Casino Guru said the quarter’s results reflect the increasing role of independent mediation as players look to third-party platforms to resolve disputes.
The post Casino Guru CRC returns $5.3m to players in Q1 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
branded content
RubyPlay launches Firerose studio for operator-specific casino games
RubyPlay has launched Firerose, a new studio aimed at building operator-specific casino game experiences, as suppliers and operators push for more branded content to stand out in crowded markets.
The company said Firerose is designed to let operators combine RubyPlay’s existing game catalogue with the studio’s technology and creative resources, using operator-led insight to shape games around an operator’s brand identity rather than standardised supplier content.
RubyPlay said Superbet is among the first operators to launch Firerose-powered titles. The supplier did not disclose game names or specific performance figures, but said early results showed “strong engagement metrics”.
Firerose becomes part of RubyPlay’s multi-studio structure alongside Koala Games, Mad Hat Games, Ruby Studio, and Xslots, which the company said share technology, infrastructure and distribution.
Dima Reiderman , Chief Commercial Officer at RubyPlay, said: ”Firerose represents a deliberate shift in how we think about content creation and partnership. The market is no longer driven solely by volume, but by identity. Operators want experiences that feel native to their brand and help them clearly differentiate in increasingly competitive casino environments.”
Dr. Eyal Loz, CPO at RubyPlay, added: “Firerose was created to put the operator’s voice at the centre of the creative process. Every game starts with their brand, their audience and their story, and our role is to bring that to life through the full weight of RubyPlay’s creative capabilities.
“We’re shaping experiences that players immediately associate with the operator itself. That level of ownership is what allows operators to stand out in increasingly crowded casino environments.”
The post RubyPlay launches Firerose studio for operator-specific casino games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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