Industry Awards
SOFTSWISS Marketing Campaign and Customer Service Recognised Best in iGaming

SOFTSWISS, a leading tech provider of iGaming software with over 15 years of experience, has won in the Best Advertising and Marketing Campaign and Best Customer Service categories at the European iGaming Awards 2025.
The ceremony, held in Barcelona, recognises excellent companies in the online gaming sector. SOFTSWISS was honoured for its commitment to innovations at all levels, from products and customer support to marketing promotion. The forward-thinking approach has established the company’s reputation in the European iGaming landscape.
Introduced in October 2023 in Malta, the award-winning ‘Grab Success’ campaign once again captured experts’ attention after its triumph at the EGR Marketing & Innovation Awards 2024. With the aim to enhance brand recognition, the campaign featured the Maltese crab as a powerful symbol of determination, complemented by key visuals with the company’s C-level executives to foster audience trust. The integration of AR technology brought this concept to life, captivating iGaming professionals worldwide.
Valentina Bagniya, Chief Marketing Officer at SOFTSWISS, shares: “We are proud to see our marketing efforts honoured by the industry. The ‘Grab Success’ campaign showed outstanding results not only through a strong visual impact but also in terms of figures demonstrating high engagement with our target audience both online and offline. Our goal is to craft campaigns that speak to our audience’s aspirations and reflect the SOFTSWISS creative spirit and innovative technologies.”
The Best Customer Service award honours SOFTSWISS Managed Services, which provides a full range of tailored solutions ensuring players have the best possible experience. These services, including First Line Support, Anti-Fraud Support, VIP Player Support, Player Retention and Reactivation, and Content Management, provide operators with the tools to maintain an engaging yet safe gaming environment.
“This recognition is incredibly meaningful for our team,” says Artyom Rudakov, Head of SOFTSWISS Managed Services. “It celebrates the dedication, knowledge, and passion we bring to each project. We believe in building genuine connections with our partners and players, and this award inspires us to keep improving our approach and ensures we keep delivering top-tier support to our clients.”
With its success at the European iGaming Awards 2025, SOFTSWISS continues to expand its industry accolades this year following the recent recognition of Affilka by SOFTSWISS at IGA 2025.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 27,800 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team counts over 2,000 employees.
The post SOFTSWISS Marketing Campaign and Customer Service Recognised Best in iGaming appeared first on European Gaming Industry News.
BetConstruct
BetConstruct Wins “White Label Supplier of the Year” at SBC Awards 2025

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BetConstruct has won the prestigious “White Label Supplier of the Year” award at the SBC Awards 2025, a major industry recognition that underscores the strength and success of the BetConstruct White Label Solution.
The award reaffirms BetConstruct’s business-first approach and commitment to innovation. Recognised as far more than software, the White Label Solution is a complete infrastructure, a true “business-in-a-box” designed to minimise time-to-market and maximise long-term profitability for operators.
Key elements that make BetConstruct’s White Label Solution stand out:
• Unparalleled Operational Freedom: Partners operate under BetConstruct’s licences, bypassing regulatory, legal, financial and administrative barriers across multiple jurisdictions.
• Financial Flexibility: Zero initial contribution fees and zero upfront jackpot contribution fees remove financial hurdles and support scalable growth.
• Comprehensive Management and Support: A robust back office and the signature BME Console serve as a central hub where partners can configure, manage and grow their business without third-party dependencies.
• Global Reach: Over 500 integrated payment methods enable seamless global scalability with localised solutions.
• Success Tools: Powerful, customisable promotional tools, including bonus systems, loyalty programmes and jackpots, are reinforced by robust risk management and a 24/7 support team of experienced industry professionals.
This comprehensive, seamless approach empowers partners to launch quickly, expand into new markets and streamline operations. By delivering speed, scale and tangible results, BetConstruct enables operators to focus on what truly matters: acquisition, retention and growth.
The post BetConstruct Wins “White Label Supplier of the Year” at SBC Awards 2025 appeared first on European Gaming Industry News.
Betsson Group
Betsson Group Recognised at SBC Summit Lisbon 2025

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Betsson Group has received a series of prestigious awards at the SBC Summit in Lisbon.
On 17 September, Betsson Group Affiliates was recognised at the Affiliate Leaders Awards 2025, securing the Silver Award for Affiliate Programme of the Year. This achievement reflects the dedication of Betsson’s affiliate team in delivering innovative, transparent, and value-driven partnerships across diverse markets.
The following evening, at the SBC Awards 2025, Betsson Group won Gold for Casino Operator of the Year and Silver for Operator of the Year. These awards recognise Betsson’s continued growth, its focus on customer experience and ability to combine innovation with responsibility in highly competitive markets.
Winning across both award ceremonies during the industry’s flagship week demonstrates Betsson Group’s strong position as a leading operator, consistently delivering sustainable value across its B2C brands and affiliate network.
Beyond the awards, Betsson Group contributed actively to the Summit programme, with senior leaders taking part in keynote panels, regulatory discussions, and market insights across Brazil, Italy and beyond. Its General Counsel, Corinne Valletta, and CEO, Jesper Svensson, alongside other senior Betssonites, shared their expertise with the industry, while Betsson Group Affiliates welcomed partners and guests at their vibrant stand.
With more than 30,000 delegates gathered in Lisbon, SBC Summit 2025 once again set the stage for networking, business development and recognition. Betsson Group has also supported the Legends Charity Game, which raised over €1,000,000 for good causes, through a contribution of €20,000.
These awards over the past days bring the Group’s wins for 2025 to 35, with more than three months still to go. It is remarkable to see so many different functions across Betsson Group being recognised for their hard work, innovation and industry excellence.
The post Betsson Group Recognised at SBC Summit Lisbon 2025 appeared first on European Gaming Industry News.
Betsson Group
Betsson Group Shortlisted for Fourteen Categories at the EGR Operator Awards 2025

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Betsson Group continues to set the benchmark in the iGaming industry, securing an impressive fourteen nominations at the prestigious EGR Operator Awards 2025. Wildly recognised as one of the industry’s most respected ceremonies, these awards celebrate innovation, excellence and leadership. Among this year’s nominations is a well-deserved recognition for Ryan Schembri, Betsson Group’s Chief Product Officer, in the Individual Achievement Award category.
The EGR Operator Awards are judged by an independent panel of industry experts through a thorough process that ensures only the most innovative companies and outstanding individuals are recognised. Each category is carefully designed with its own criteria to reflect the fast-moving nature of the gaming industry and to highlight those truly delivering market-leading products and services.
The categories Betsson Group has been shortlisted for include:
• Casino Operator
• Employer of the Year
• Individual Achievement Award – Ryan Schembri, CPO at Betsson Group
• Operator of the Year
• Sports Betting Operator
• Best Customer Service
• Diversity and Inclusion Model
• ESG Strategy of the Year
• Affiliate Programme – Betsson Group Affiliates
• Football Betting Operator
• In-House Product
• Marketing Campaign
• Safer Gambling Operator
• Slots Operator
Over the years, Betsson Group has received numerous accolades at the EGR Operator Awards, including an outstanding eight-time win for Customer Services Operator of the Year. This track record reflects the company’s vision of deliver the very best customer experience in the industry.
The winners of the EGR Operator Awards 2025 will be announced at a ceremony in London on 22 October.
The post Betsson Group Shortlisted for Fourteen Categories at the EGR Operator Awards 2025 appeared first on European Gaming Industry News.
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