Compliance Updates
VI Casino Control Commission, Department of Health Announce Joint Initiative on Problem Gambling
In an initiative aimed at promoting responsible gaming in the U.S. Virgin Islands, the Virgin Islands Casino Control Commission (VICCC) and the Virgin Islands Department of Health (VIDOH) announced that a Memorandum of Understanding (MOU) has been executed to train and certify counselors in the districts of St. Thomas-St. John and St. Croix to treat problem gambling disorders and addiction.
Under the terms of the MOU fully executed on October 24, 2024, the VICCC has provided the funds for six counselors, three in each island district, employed at the VIDOH’s Division of Behavioral Health to receive training through The Center for Addiction Studies and Research.
This training will include vital knowledge on etiological predictors and risk factors, implementing suicide prevention strategies, and employing effective treatment approaches for individuals affected by gambling addiction. Additionally, the VICCC will also provide the funds to ensure that the counselors receive supervision by a board-approved clinical consultant, leading to an international certification recognized by the International Gambling Counselor Certification Board.
Marvin L. Pickering, VICCC Chairman and CEO, said: “While our residents will continue to have access to 1-800-GAMBLER and other national resources, it has always been the position of the VICCC that, in fulfilling our legal mandate to provide programs to treat and prevent gambling addiction, we needed to ensure the availability of assistance locally, assistance that is confidential and free or low-cost and that can be easily accessed, seen and understood.”
“In all aspects, VIDOH was an excellent choice for the VICCC,” Pickering added.
VIDOH Commissioner Justa Encarnacion said: “We want to ensure that we strengthen resources and services for those facing challenges with gambling and that we equip the community with information to make informed decisions about gaming, whether it is bingo, lottery, VLTs, or slot machines. Overall, our goal is to encourage a culture of responsibility within the Virgin Islands gaming community.”
Chairman Pickering and Commissioner Encarnacion expressed appreciation to the teams at VICCC and VIDOH who effectively collaborated in bringing the MOU to fruition.
Chairman Pickering particularly applauded the unwavering efforts of Commissioner Carolyn P. Hermon-Percell, the Vice-Chair of VICCC for her leadership in bringing this first major step to fruition. Both look forward to this important measure that is expected to improve health and wellness and reduce the personal, social, and economic costs of problem gambling in the U.S. Virgin Islands.
Digitain has successfully secured an Isle of Man software supplier license.
This reflects the value Digitain has placed on stable institutions, credible oversight and long-term regulatory certainty — evidencing a clear signal that the Island remains a tier-one jurisdiction for serious, long-term gaming technology businesses.
Granted by the Isle of Man Gambling Supervision Commission (GSC), with Cavendish Trust and Digital Isle of Man supporting Digitain throughout the process, the licence further deepens the Island’s regulated supplier base and reinforces the Isle of Man’s proposition: a mature, well-regulated jurisdiction with a collaborative, high-standards approach to doing business.
Digitain is a leading global supplier of sportsbook and gaming technology to operators across multiple regulated markets, supporting both online and retail betting. With more than two decades of industry experience, the company is recognised for its scale, technical capability and enterprise-grade approach — making its decision to secure an Isle of Man licence a strong endorsement of the Island’s regulatory credibility and long-term stability.
Tim Johnston MHK, Minister for Enterprise, said: “Digitain is a significant player in the global iGaming industry, and its decision to secure an Isle of Man licence is a strong vote of confidence in the Island’s regulatory credibility and long-term stability. It demonstrates that the Isle of Man continues to attract serious, enterprise-scale technology providers who value high standards and regulatory certainty. We remain committed to supporting a future-focused iGaming sector that delivers sustainable, long-term economic value for the Isle of Man.”
With more than 20 years as a leading iGaming jurisdiction, the Isle of Man is recognised for proportionate, risk-based regulation, political and economic stability, and strong cooperation between Government, the GSC and industry — a combination that continues to attract high-quality businesses seeking a trusted base for regulated growth.
Shaun Corris, Director at Cavendish Trust, said: “We would like to congratulate Digitain on securing its Isle of Man licence. Supporting Digitain through the licensing process highlighted both the strength of the business and the calibre of the jurisdiction. Digitain’s decision to secure an Isle of Man licence reflects the Island’s continued appeal to established, international iGaming technology providers seeking long-term credibility and stability.”
Aida Vardanyan, Director within the Digitain group said: “The Isle of Man represents one of the most credible and mature iGaming jurisdictions globally and working under the oversight of the Isle of Man Gambling Supervision Commission has reinforced our confidence in the Island as a long-term base for our regulated operations.”
“The licensing process of Digitain’s Isle of Man entity, Blue Whale Limited, was rigorous, transparent, and constructive, reflecting the depth of regulatory expertise and institutional stability that the Isle of Man is known for. Cavendish Trust played a central role in this journey, providing exceptional guidance, regulatory insight, and operational support throughout the process. Their experience, professionalism, and deep understanding of both the jurisdiction and the global iGaming landscape were instrumental in achieving this milestone, and we look forward to continuing our partnership as we grow our regulated business from the Isle of Man.”
The post Digitain Secures Isle of Man iGaming Software Supplier Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
The National Council on Problem Gambling (NCPG) announced it has adopted 1-800-MY-RESET as the new National Problem Gambling Helpline number, designed to be memorable and easily accessible for the public. 1-800-MY-RESET is now live and operational to receive calls.
The adoption of the new number strengthens national visibility for the Helpline and supports NCPG’s ongoing network modernization efforts. 1-800-MY-RESET is neutral, non-stigmatizing, and user-defined, signaling that individuals can reach out for support at any point in their relationship with gambling. Calls to 1-800-MY-RESET will connect individuals to the National Problem Gambling Helpline Network, which serves as a single point of access to 24 contact centers across the US, staffed by trained professionals who meet internationally recognized helpline quality standards. The National Problem Gambling Helpline is available 24/7, is free and confidential, and provides support and referrals to local resources.
“Problem gambling support should never be limited to a single moment or a single definition of harm. 1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage—whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care,” said Derek Longmeier, President of the NCPG Board of Directors.
Nearly 20 million U.S. adults report experiencing at least one indicator of gambling-related harm in the past year, according to NCPG research. As legal gambling continues to expand across the US, NCPG is committed to ensuring help for a gambling problem is always available and accessible. Improving the memorability of the National Helpline number is part of a broader public awareness strategy to mitigate gambling-related harm by educating communities, reducing stigma, and bringing gambling addiction to the forefront of public health efforts nationwide.
“With gambling now more accessible than ever, the National Problem Gambling Helpline is a critical lifeline. Making the number easier to remember helps ensure people across the country can quickly connect with high-quality, confidential support when they need it,” said NCPG Executive Director Heather L. Maurer, MA, CAE.
The post National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number appeared first on Americas iGaming & Sports Betting News.
Finland’s Interior Ministry is examining whether scratchcards might once again be allowed as gifts.
The investigation will consider whether winnings from a scratchcard could be claimed by someone other than the person who purchased the card.
At the start of 2024, scratchcards were brought under mandatory identification rules. Since then, recipients of gifted cards have been unable to redeem any prizes they potentially offer.
Parliament approved a new Lotteries Act in December. At the same time, legislators included a statement urging the government to explore ways to permit scratchcards to be given as gifts.
Christmastime is traditionally the biggest season for lottery scratch card sales in Finland.
The post Finland Govt Looks at Whether Scratchcards can be Gifted Again appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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