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Compliance Updates

Balancing Regulations and Opportunities in 2025: Insights from SOFTSWISS

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Growing regional fragmentation, the emergence of new legal frameworks, and the rising importance of sustainability and social responsibility are reshaping the regulatory landscape in the iGaming industry for 2025. Recognising the critical role regulation plays in the sector’s future, SOFTSWISS, a global tech expert with over 15 years of experience, has highlighted these trends in its latest report.

The SOFTSWISS team identifies the evolving regulatory environment as one of the key challenges and opportunities for operators and suppliers in the coming year. As global markets, including untapped regions, adopt stricter compliance measures, the ability to adapt and innovate within these frameworks is becoming a decisive factor for success.

The recent iGaming Trends 2025 Report from SOFTSWISS delves deeper into these transformations, exploring the impact of heightened regulation on industry dynamics. Key trends in the regulatory sphere include:

Regional Fragmentation:

During the research, industry experts were asked to rate the current legal environment in iGaming on a scale of 1 to 10. The average score was 6.1. While this indicates the environment is generally functional, it also suggests considerable room for improvement.

At the same time, compliance requirements are becoming increasingly fragmented, with countries implementing diverse rules regarding taxation, advertising, and player protection. To overcome this challenge, companies must demonstrate agility in adapting to localised demands effectively.

Emerging Markets:

As regions like Latin America, Asia, and Africa introduce formal regulatory structures, operators have unique opportunities to establish a foothold in these high-growth markets. However, navigating these emerging regulations will be essential for long-term success.

Max Trafimovich, CCO at SOFTSWISS, comments: “The key to identifying the right markets goes beyond upfront costs or immediate profitability. True capital lies in market knowledge, operational flexibility, and the ability to build meaningful partnerships. These are the assets that lead to sustainable growth and the most promising opportunities.”

Sustainability in Compliance:

Sustainability and social responsibility are becoming integral to regulation. Governments are focusing on ensuring fairness, preventing problem gambling, and increasing transparency in licensing.

This shift drives up operators’ costs and raises the bar for trust. Compliance is no longer just about meeting minimum standards; it is about building businesses that players, regulators, and investors can trust over the long term.

The iGaming Trends 2025 Report comprehensively analyses the industry’s most important directions for the year ahead. From the convergence of AI and cybersecurity to evolving marketing strategies and business development trends, the report is a must-read for anyone shaping the future of iGaming.

 

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post Balancing Regulations and Opportunities in 2025: Insights from SOFTSWISS appeared first on European Gaming Industry News.

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VGCCC: EGM Application Improvements Consultation

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VGCCC has launched consultation on proposed reforms to the application process for Electronic Gaming Machine approvals in Victoria.

“Our Electronic Gaming Machine (EGM) application process for new premises approvals under section 3.3.6 and EGM increase applications under section 3.4.17 of the Gambling Regulation Act 2003 is undergoing a significant uplift to align with modern expectations, recent legislative change, and our strengthened mandate to minimise gambling harm. It also intends to reduce red tape by ensuring applicants focus on priority factors that commonly determine the suitability of an application,” VGCCC said.

VGCCC is inviting feedback from all stakeholders — including, but not limited to, industry participants, councils, experts and community organisations — to provide feedback on:

• the clarity and practicality of the revised application and hearing processes

• ambiguities, redundancies or gaps in the revised application form and practice notes

• any other opportunities to improve the application and hearing process.

Consultation period closes on 19 December 2025.

The post VGCCC: EGM Application Improvements Consultation appeared first on European Gaming Industry News.

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Compliance Updates

“Get Your Life Back, Stop Gambling” Campaign Wins Bronze Effie Worldwide Award

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Responsible gambling starts with conscious choices, and also with quitting. With the “Get your life back on track, stop gambling” campaign, the Netherlands Gambling Authority, in collaboration with FCB Amsterdam, won the Bronze Effie Award in the social category.

In a growing market for online gambling, the Netherlands Gambling Authority made it clear with its “Get your life back on track, stop gambling” that responsible gambling starts with conscious choices – and sometimes even with stopping.

The campaign focused on three target groups: frequent gamblers, problem gamblers and their loved ones. Instead of highlighting the misery of gambling problems, the Netherlands Gambling Authority opted for hope. Their insight was razor-sharp: people who lose control want to take back their lives. And that perspective was made tangible in relatable, short stories—a guitar, a party, football and Christmas. Simply life itself, back in their own hands.

With a cleverly targeted digital approach and a modest budget of just over €100,000, a huge impact was achieved in eight weeks. Brand awareness of Gokstop rose among frequent gamblers from 17% to 29% and among problem gamblers from 41% to 50%. The willingness to sign up almost doubled and over 3600 people actually took the step to unsubscribe – in addition to the usual influx.

The jury praised the simplicity and effectiveness of the action plan: “With sharp insight, a respectful tone, and limited resources, a major social problem was tackled in a practical way. Well done.”

The post “Get Your Life Back, Stop Gambling” Campaign Wins Bronze Effie Worldwide Award appeared first on European Gaming Industry News.

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2025 Global Regulatory Awards

Vixio Announces Winners for the 2025 Global Regulatory Awards

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Vixio, a leading provider of regulatory intelligence solutions, unveiled its 2025 Global Regulatory Awards (GRAs) winners last night during an event in London.

More than 300 industry leaders, regulatory experts, and esteemed professionals of the global gambling industry attended the prestigious event. The independently judged GRAs recognise and celebrate the achievements of individuals, teams, and organisations in the gambling industry who have excelled in compliance, corporate social responsibility, and safer gambling.

The ninth annual awards ceremony recognised winners across 22 categories.
Notable winners on the evening included Playtech, Casino Guru, and Kambi.

Vixio also recognised outstanding individuals, such as Bill Curtis of DraftKings, named Compliance Professional of the Year, Corinne Valletta of Betsson Group, awarded Chief Compliance Officer of the Year, and Wes Himes, who was recognised with the Special Award for Compliance Lifetime Achievement.

“Thank you to everyone who joined us at last night’s Global Regulatory Awards in London,” stated Mike Woolfrey, CEO of Vixio. “This year has seen significant regulatory change across the industry, making the quality of entries even more impressive. Our independent judges did a fantastic job in selecting the winners, who truly represent the highest standards in regulatory compliance. Congratulations to all, and we look forward to welcoming you to the 10th annual Global Regulatory Awards next year!

Awards were presented by category sponsors: Docaposte, DraftKings, eCOGRA, Gaming Associates and White Bullet.

The award evening was associate-sponsored by: Greentube, San Manuel Tribal Gaming Commission, Scientific Games, and Soft2Bet.

The 2026 Global Regulatory Awards presentation will celebrate the 10th annual GRA event and is set to take place on November 18th, returning to the historic Grand Connaught Rooms in Central London.

The official 2025 winners are as follows:

AML or MLR Professional of the Year
Eleni Panagiotopoulou, SOFTSWISS

Award for Commitment to Compliance by a Supplier
GeoComply

Award for Commitment to Compliance by an Operator
Tipico Games

Chief Compliance Officer of the Year
Corinne Valletta, Betsson Group

Compliance Innovator of the Year
Sharp Vision

Compliance Lifetime Achievement Special Award
Wes Himes

Compliance Professional of the Year
Bill Curtis, DraftKings

Compliance Rising Star Special Award
Medisha Moodley, Games Global

Compliance Team of the Year
Playtech

Head of Regulatory Affairs or Government Relations of the Year
Devon Dalbock, GLI

Legal Team of the Year
Kambi

Marketing Compliance Team of the Year
Catena Media

Outstanding Contribution to Safer Gambling
Casino Guru

 

Outstanding Contribution to Sports Betting Integrity
ALTENAR

Outstanding Individual Contribution to Safer Gambling
Dr. Michael Auer, Neccton

Payment Service or Solution Provider of the Year
Paysafe

RegTech Provider of the Year
Mindway AI

Regulatory Initiative of the Year
Gambling Regulatory Authority (URHH SK)

Regulatory Law Firm of the Year
Bird & Bird

Regulatory Lawyer or In-House Counsel of the Year
Behnam Dayanim, Orrick Herrington & Sutcliffe LLP

Responsible Gambling Service or Solution Provider of the Year
BetBlocker

Testing Service or Solution Provider of the Year
BMM Innovation Group

The post Vixio Announces Winners for the 2025 Global Regulatory Awards appeared first on European Gaming Industry News.

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