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Player Comes First: SOFTSWISS Responsible Gambling Guidelines
SOFTSWISS, a leading software provider with over 15 years of experience in iGaming, will enter European Safer Gambling Week. From 18 – 24 November, the company joins the iGaming community, sharing its responsible gambling insights.
More than a quarter of the world’s population have gambled at some point in their lives. Recognising responsible gambling not only as an impactful iGaming trend but also as one of its core values, SOFTSWISS implements the ‘players come first’ principle into all its products and solutions. In line with the licence requirements and best safer gambling practices, the company ensures operators have all the necessary tools to provide the best player experience.
AI-Driven Tools
Alongside the traditional must-have elements, SOFTSWISS is developing innovative AI-driven options. An innovative risk-scoring system will accompany deposit limits, self-exclusion opportunities, reality checks and other standard features.
The risk-scoring system is set to distinguish early signs of problem gambling issues, signalling suspicious conduct like increased spending or efforts to recoup losses. Early detection helps responsible gambling officers intervene before the problem becomes more serious.
High standards for player welfare ensured SOFTSWISS recognition at the esteemed Responsible Gaming Award at the SiGMA Africa 2024.
Professional Development
The SOFTSWISS team is committed to staying current with industry standards by participating in regular training and refresher courses. These ongoing sessions ensure that staff are up-to-date on the latest developments, best practices, and advancements in responsible gaming policies, reinforcing the company’s dedication to a safer gaming environment.
Most Antifraud team members hold certifications in responsible gaming from respected institutions such as GamCare, Gaming Operations Academy, Sustainable Interaction, and iGaming Academy, among others. This commitment to continuous learning reflects SOFTSWISS‘ belief that companies supporting responsible gambling must constantly elevate their team’s expertise to meet evolving challenges.
Players Awareness
It is crucial to highlight the true spirit of gambling as a source of entertainment but not a quick path to financial gain. Shaping this perspective and unveiling the possible pitfalls of unchecked gambling habits can act as a safeguard, steering players away from potential crises. Fostering this awareness from the outset nurtures a balanced, thoughtful approach to gaming.
SOFTSWISS actively supports players who may require additional assistance by guiding them toward trusted organisations that offer free, confidential help. The company continually expands its network of these support resources to provide players with tailored assistance that addresses specific challenges they may encounter. This commitment ensures that each player can access the most relevant and effective support available.
Emilia Kurzynska, Deputy Team Lead of the Antifraud Team at SOFTSWISS, shares: “Our responsibility goes beyond simply offering a gaming platform. It’s about supporting our clients and players in fostering a balanced relationship with gambling. We collaborate closely with operators to identify early indicators of problematic behaviour and respond proactively. For us, the goal is to keep gaming as a source of entertainment, not harm”.
During European Safer Gambling Week, Eleni Panagiotopoulou, Head of the Anti-Money Laundering Team at SOFTSWISS, will speak at the webinar ‘The Role of KYC in Safer Gambling: Tackling Fraud with Technology’. The European Gaming and Betting Association and Sumsub will hold the webinar on 21 November.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post Player Comes First: SOFTSWISS Responsible Gambling Guidelines appeared first on European Gaming Industry News.
Merkur Group-owned operator will migrate retail and online sports betting across 50+ shops and hundreds of terminals onto EveryMatrix’s full stack.
EveryMatrix has agreed an omnichannel partnership with Betcenter Belgium to power the operator’s sports betting platform, replacing an in-house legacy setup with EveryMatrix’s full technology stack.
Under the deal, EveryMatrix will migrate Betcenter’s customer activities and operations and deliver sportsbook services across both retail and online channels. Betcenter operates online and in more than 50 retail betting shops, with 600 Self Service Betting Terminals (SSBTs) and 300 SSBT-light units, according to the companies.
The agreement extends EveryMatrix’s relationship with Betcenter owner Merkur Group, following a March announcement that EveryMatrix would power Merkur’s Cashpoint brand in Denmark for online sports and casino and more than 1,000 sports betting terminals in 230 shops.
Ebbe Groes, Group Co-CEO & Co-Founder, EveryMatrix, said: “To be able to extend our partnership with Merkur Group in Belgium so soon after agreeing to work with its Cashpoint brand in Denmark is something you rarely see in our industry.
“There has been, and continues to, be an enormous amount of hard work put into both making and delivering these deals on both sides so I’d like to thank the Merkur Group and my own internal EveryMatrix teams for making this a reality.”
Mathias Dahms, Managing Director of the Sports Betting Division, Merkur Group, said: “We have learned to regard EveryMatrix as a reliable and competent partner and look forward to taking the next step with them on this challenging project in Belgium.
“Through this partnership, we will consolidate our market-leading position in Belgium and further expand it with new products.”
The post EveryMatrix to replace Betcenter Belgium sportsbook platform in omnichannel deal appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
The expanded integration will bring Blueprint’s full Rapid Fire Jackpots portfolio into NetBet’s casino lobby over time.
Blueprint Gaming has expanded its partnership with UK-facing operator NetBet by rolling out its Rapid Fire Jackpots
progressive jackpot content to the operator’s casino lobby.
The companies first partnered in 2025, with NetBet already offering Blueprint releases including Fishin’ Frenzy Lure ‘Em In, Eye of Horus and King Kong Cash. NetBet has also run a selection of Rapid Fire Jackpots titles, including Fishin’ Frenzy Big Catch 3, The Goonies Quest for Treasure 2 and Fishin’ Frenzy Even Bigger Fish 2.
Under the extended collaboration, Blueprint said the entire Rapid Fire Jackpots portfolio will be integrated into NetBet’s casino lobby over time, starting with an initial batch of titles now made available to NetBet players.
Rapid Fire Jackpots launched in June 2024 and is positioned by Blueprint as a complementary mechanic to its Jackpot King product, designed to deliver more frequent jackpot wins. Jack Lawson, Senior Account Manager at Blueprint Gaming, said: “Rapid Fire Jackpots has added a new dimension to our portfolio since launch, giving players access to more frequent jackpot drops alongside the premium gameplay experiences our content is known for.
“Expanding the rollout of the mechanic with NetBet allows us to build on the strong momentum already generated through our partnership, while further cementing our position as a leading supplier in the UK market.” Claudia Georgevici, PR Manager at NetBet Casino, said: “Blueprint Gaming’s titles have proven to be a strong addition to our casino lobby over the past year, and the integration of Rapid Fire Jackpots is set to further boost that offering.
“The mechanic’s combination of achievable, frequent jackpot wins and engaging gameplay delivers exactly the type of experience that resonates with our players, making it a valuable addition to our growing content selection.”
The post Blueprint Gaming rolls out Rapid Fire Jackpots to NetBet UK appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Anthony Dalla-Giacoma Chief Commercial Officer at Swintt
Swintt launches Elysium Studios slots on Kaizen Gaming’s Stoiximan.gr
15 titles are live in Greece, with more Elysium Studios releases scheduled to follow.
Swintt has rolled out a selection of Elysium Studios slot content on Stoiximan.gr, expanding its distribution in Greece through a partnership with Kaizen Gaming.
The supplier said 15 titles are already live on the Stoiximan platform. Games named in the announcement include I Hate Fairytales and Law of Gilgamesh, with additional Elysium Studios releases due to be added later.
Anthony Dalla-Giacoma, Chief Commercial Officer at Swintt, said: “We’re delighted to see our games go live with another brand in the Kaizen Gaming portfolio, especially as this latest launch takes us to Greece, where Stoiximan.gr is widely recognised as a market leader.
“With its strong reputation and extensive player base, Stoiximan.gr is the perfect platform for us to introduce more Greek players to Elysium Studios content. With 15 titles already live and more to come, we’re confident our games will add real value to the operator’s casino offering and help drive strong engagement among its players.”
The post Swintt launches Elysium Studios slots on Kaizen Gaming’s Stoiximan.gr appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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