Compliance Updates
Gaming CEOs Optimistic on Industry Outlook, Report Evolving Industry Challenges
Amidst an evolving economic landscape, gaming executives report a positive outlook on future industry business conditions while remaining satisfied with the current business environment, according to the American Gaming Association’s (AGA) Gaming Industry Outlook.
Nearly all gaming executives surveyed characterized the current business environment as good (44%) or satisfactory (50%), mirroring similar sentiment from Q3 2023. Meanwhile, executives are more optimistic about future conditions, with 32 percent of CEOs expecting business conditions to improve over the next six months, up from 20 percent in Q3 2023.
“Gaming’s record-setting growth over the last three years has set a new standard for industry success,” said AGA President and CEO Bill Miller. “However, as we enter a period of market normalization, continued investment and innovation in offering world-class, responsible entertainment experiences will be required to maintain industry momentum.”
Gaming Executive Panel
Gaming executives have become more positive in their views that overall balance sheet health will improve over the next 6 months (42% net positive), but they expect the pace of revenue growth (13% net negative) and new hiring (22% net negative) to slow. These expectations for decelerating growth have influenced expectations for increases in capital investment and gaming units in operation, with smaller net positive sentiments than before.
- In contrast to past Outlooks, gaming equipment suppliers are slightly pessimistic about the sale of gaming units for replacement use and new or expansion use (both 13% net negative). However, they remain optimistic about the pace of capital investment (38% net positive).
- Half of operator CEOs expect capital investments in hotels over the next year to be higher than normal, and compared to last fall, more also expect higher than normal levels of capital investment in meetings and conventions and table games (28%). Meanwhile, 44 percent of CEOs expect increases in food and beverage investment, down from 67 percent in Q3 2023.
These expectations are also informed by evolving macroeconomic challenges. Executives report that inflationary or interest rate concerns continue to be a major factor limiting operations (28%), but these have been overtaken by geo-political risk (34%) and uncertainty of the economic environment (34%) as the biggest limiting factors in the most recent Gaming Executive Panel.
Current Conditions Index
The Current Conditions Index of 102.8 for Q1 indicates solid annualized real economic growth in the industry of 2.8%. This includes gaming revenue, employment and employee wages and salaries. Notably, the Current Conditions Index shows gaming expanding faster than the overall U.S. economy which last week reported 1.6 percent GDP growth in Q1 2024.
Future Conditions Index
The Future Conditions Index stands at 102.2, indicating annualized industry economic activity, after controlling for underlying inflation, is expected to moderately increase over the next six months. This outlook reflects Oxford Economics’ forecast that the U.S. economy will slow during 2024 but avoid recession. Despite a projected economic slowdown, consumer survey results continue to indicate that more than one-third of adults expect to visit a casino during the next 12 months, consistent with prior quarter results.
About the Outlook
The AGA Gaming Industry Outlook is prepared biannually by Oxford Economics. It provides a timely measure of recent industry growth and future expectations. The Q1 2024 survey was conducted between March 28 – April 10, 2024. A total of 32 executives responded, including executives at the major international and domestic gaming companies, tribal gaming operators, single-unit casino operators, major gaming equipment suppliers, and major iGaming and/or sports betting operators.
Compliance Updates
KSA Updates Guidelines for Conducting Means Test
The Dutch Gaming Authority (KSA) has updated the good and bad practices for the implementation of the means test. The adjustments follow follow-up research into how online gambling providers verify whether players’ gambling behaviour aligns with their financial means.
Since October 2024, online providers have been required to conduct a means test when players wish to deposit more than €300 net (young adults aged 18 to 24) or €700 (aged 24 and over). This test is intended to prevent players from spending more money on gambling than is responsible.
Follow-up research
In February 2025, the KSA published an overview of good and bad practices for conducting the financial capacity test for the first time. Subsequently, in a follow-up investigation, the KSA conducted sample checks at 20 license holders, during which concrete financial capacity tests were assessed. The KSA concludes from this that the good and bad practices have ensured that many providers have adjusted their working methods for conducting the financial capacity test in a positive way. At the same time, areas for improvement and violations were still identified. In total, the KSA applied a total of ten improvement interviews, three warnings and one binding instruction to various providers.
More clarity
The findings from the follow-up study have been incorporated into an updated version of the good and bad practices. With this, the KSA aims to provide providers with more clarity regarding the correct implementation of the affordability test. The new version clarifies, among other things, that liquid assets, such as savings, may not be part of the affordability test. The assessment must be based on the player’s structural income. The previous explanation regarding this led to confusion among providers in practice.
Supervision
The proper application of the means test remains an important subject for the KSA. The test helps prevent players from gambling away more money than they can afford, thereby contributing to the protection of vulnerable players.
The KSA continues to supervise the implementation of the capacity test and, in response to these tightened good and bad practices, will conduct new sample checks on permit holders.
The post KSA Updates Guidelines for Conducting Means Test appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Anne Marie Caulfield
GRAI Starts Issuing Remote Betting Licences
The Gambling Regulatory Authority of Ireland (GRAI) officially began issuing Business-to-Consumer (B2C) remote betting and betting intermediary licences on July 1, 2026. The issuance of in person betting licences will commence later this year.
With the commencement of GRAI licences, licensed operators must now meet strict obligations designed to protect consumers and uphold the integrity of the market. These include age verification requirements to prevent underage gambling, obligations to pay out winnings, safeguards such as a ban on facilitating credit or accepting credit cards and requirements on closing accounts on request. Operators are subject to ongoing compliance monitoring, and the GRAI has powers to investigate operators, enforce compliance, apply significant sanctions and take action against unlicensed or illegal activity.
Minister for Justice Jim O’Callaghan TD said: “The commencement of licences for remote betting operators establishes a clear and robust regulatory regime for the gambling sector, strengthening Ireland’s reputation as a well-regulated market, and ensuring operators are held to consistent standards of compliance. I welcome the progress made today as part of the phased implementation of licences for the gambling sector in Ireland.”
Anne Marie Caulfield, Chief Executive Officer of the GRAI, said: “We commenced the roll out of our licensing with the largest segment of the Irish betting market, remote betting. Once an operator is licensed by the GRAI, they are required to comply with all commenced obligations under the Gambling Regulation Act 2024. This means that as of today, consumers in Ireland have important new protections when they bet online or over the phone.
“The GRAI licensing application process is substantial with a number of important requirements that operators must satisfy before they can be approved, this is to check that operators are (a) fit and proper, (b) have financial capacity to provide gambling activity, and (c) that winnings are funded from lawful means.
“It is important for consumers to understand the dangers of unlicensed operators. When gambling is unlicensed, oversight is removed and the risk of harm is radically increased. Tackling illegal operators is also a major priority for the GRAI, it is a criminal offence to operate without a betting licence, and our work has commenced in identifying unlicensed operators.”
GRAI licences are being rolled out on a phased basis, applications for further licence including gaming, lotteries, B2B, charitable and philanthropic will be opened throughout 2027 and 2028.
The post GRAI Starts Issuing Remote Betting Licences appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Coljuegos
Coljuegos Issues More Than 46,000 Requests to Block Illegal Websites
Coljuegos, the regulatory authority overseeing gambling sites in Colombia, continues its efforts to block illegal gambling websites. Since the beginning of the Government of Change in 2022, Coljuegos has issued a total of 46,228 blocking orders against websites that operate unauthorized betting.
According to the president of Coljuegos, Marco Emilio Hincapié, this is the result of an intense fight against gambling structures that operate outside the law.
“Never before has an administration fought illegal gambling with such force. At Coljuegos, and through our Artificial Intelligence Center, we have optimized the detection and blocking of unauthorized websites,” the official said.
He added: “We have been working with the Ministry of ICT to simplify the process with Internet Service Providers and effectively block any page that operates or promotes gambling illegally.”
It is worth noting that, throughout the history of the entity, 55,658 blocking requests have been issued, of which 83% correspond to the Government of Change.
“While past administrations only issued around 9,000 blocking requests, we multiplied that figure by 5, and in just 4 years. Illegals have never had it so bad,” Hincapié asserted.
Furthermore, the official reiterated the importance of players only betting with the 15 operators authorized by Coljuegos.
“By playing on legal websites, you are not only guaranteeing the protection of your data and your bets, but you are also contributing to the health of less fortunate Colombians,” concluded the president of Coljuegos.
The post Coljuegos Issues More Than 46,000 Requests to Block Illegal Websites appeared first on Americas iGaming & Sports Betting News.
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