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Gaming CEOs Optimistic on Industry Outlook, Report Evolving Industry Challenges

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Amidst an evolving economic landscape, gaming executives report a positive outlook on future industry business conditions while remaining satisfied with the current business environment, according to the American Gaming Association’s (AGA) Gaming Industry Outlook.

Nearly all gaming executives surveyed characterized the current business environment as good (44%) or satisfactory (50%), mirroring similar sentiment from Q3 2023. Meanwhile, executives are more optimistic about future conditions, with 32 percent of CEOs expecting business conditions to improve over the next six months, up from 20 percent in Q3 2023.

“Gaming’s record-setting growth over the last three years has set a new standard for industry success,” said AGA President and CEO Bill Miller. “However, as we enter a period of market normalization, continued investment and innovation in offering world-class, responsible entertainment experiences will be required to maintain industry momentum.”

Gaming Executive Panel

Gaming executives have become more positive in their views that overall balance sheet health will improve over the next 6 months (42% net positive), but they expect the pace of revenue growth (13% net negative) and new hiring (22% net negative) to slow. These expectations for decelerating growth have influenced expectations for increases in capital investment and gaming units in operation, with smaller net positive sentiments than before.

  • In contrast to past Outlooks, gaming equipment suppliers are slightly pessimistic about the sale of gaming units for replacement use and new or expansion use (both 13% net negative). However, they remain optimistic about the pace of capital investment (38% net positive).
  • Half of operator CEOs expect capital investments in hotels over the next year to be higher than normal, and compared to last fall, more also expect higher than normal levels of capital investment in meetings and conventions and table games (28%). Meanwhile, 44 percent of CEOs expect increases in food and beverage investment, down from 67 percent in Q3 2023.

These expectations are also informed by evolving macroeconomic challenges. Executives report that inflationary or interest rate concerns continue to be a major factor limiting operations (28%), but these have been overtaken by geo-political risk (34%) and uncertainty of the economic environment (34%) as the biggest limiting factors in the most recent Gaming Executive Panel.

Current Conditions Index
The Current Conditions Index of 102.8 for Q1 indicates solid annualized real economic growth in the industry of 2.8%. This includes gaming revenue, employment and employee wages and salaries. Notably, the Current Conditions Index shows gaming expanding faster than the overall U.S. economy which last week reported 1.6 percent GDP growth in Q1 2024.

Future Conditions Index

The Future Conditions Index stands at 102.2, indicating annualized industry economic activity, after controlling for underlying inflation, is expected to moderately increase over the next six months. This outlook reflects Oxford Economics’ forecast that the U.S. economy will slow during 2024 but avoid recession. Despite a projected economic slowdown, consumer survey results continue to indicate that more than one-third of adults expect to visit a casino during the next 12 months, consistent with prior quarter results.

About the Outlook

The AGA Gaming Industry Outlook is prepared biannually by Oxford Economics. It provides a timely measure of recent industry growth and future expectations. The Q1 2024 survey was conducted between March 28 – April 10, 2024. A total of 32 executives responded, including executives at the major international and domestic gaming companies, tribal gaming operators, single-unit casino operators, major gaming equipment suppliers, and major iGaming and/or sports betting operators.

 

Compliance Updates

REEVO Secures Greek Licence for Games and Aggregation Platform

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REEVO has announced that it has officially secured regulatory approval in Greece, marking a major milestone in the company’s continued expansion across Europe’s regulated iGaming markets.

The licence, issued by the Hellenic Gaming Commission (EEEP), grants REEVO a Manufacturer Suitability Licence (Category A1), enabling the company to supply its REEVO in-house games and aggregation platform to licensed operators within the Greek market.

The approval also includes the company’s registration in the EEEP Registry of Manufacturers, reinforcing REEVO’s position as a trusted and compliant technology provider within one of Europe’s most established regulated jurisdictions.f

“This licence represents an important step forward for REEVO. Greece is a key regulated market in Europe, and being approved for both our proprietary games and aggregation platform allows us to deliver the complete REEVO experience to operators and players across the country,” said Karl Grech, Head of Business Development at REEVO.

The Greek licence further strengthens REEVO’s growing footprint across regulated jurisdictions, as the company continues to deliver premium gaming content, advanced aggregation technology and fully compliant solutions to operators worldwide.

The post REEVO Secures Greek Licence for Games and Aggregation Platform appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

GeoComply Launches Unified Identity Platform for Brazil

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GeoComply has launched a unified identity platform for Brazil, bringing KYC verification, anti-fraud intelligence, and geolocation compliance together in a single value package designed specifically for the country’s regulated iGaming market.

“Brazil is one of the most complex and fast-moving regulated markets in the world, and operators there are dealing with challenges that off-the-shelf solutions simply aren’t built for. We’ve taken the same approach that has delivered industry-leading pass rates across more than 30 jurisdictions—custom-built, locally tuned, obsessively optimized—and applied it to Brazil. The result is a single platform that solves KYC, fraud, and compliance together, so operators can focus on growth instead of managing vendor sprawl,” said Kip Levin, CEO of GeoComply.

The platform is designed to make trust-versus-risk decisions clear from the first interaction—helping operators welcome legitimate players quickly while acting decisively against fraud.

Best-in-Class Pass Rates, Made Easy

At the core of the Brazil launch is a managed, local KYC waterfall delivered through one endpoint. Instead of stitching together fragmented vendor integrations and inconsistent onboarding flows, operators gain access to leading Brazilian data sources through a continuously optimized identity infrastructure.

Players experience a streamlined registration journey with docless flows that leverage CPF validation, while operators achieve stronger pass rates without increasing operational complexity or manual review queues.

This same identity framework has delivered pass rates above 95% across U.S. states and above 90% in the UK, demonstrating a repeatable model for improving conversion in regulated markets.

“As we grow internationally, we know we can trust GeoComply to deliver excellent results and show up as a strategic partner that is focused on our success. Their team’s expertise and dedication to getting it right have helped us achieve high pass rates and an excellent player experience in Brazil and Argentina, all while giving the entire team at Betano peace of mind that we are meeting evolving regulatory standards,” said George Moschetas, Director of Product at Kaizen Gaming, the parent company of Betano.

Fraud Intelligence That Extends Beyond Registration

What differentiates GeoComply from standalone KYC vendors is what happens after verification. The platform applies real-time device, location, and behavioral intelligence throughout the player lifecycle—helping operators detect deepfakes, local mule rings, and account takeover attempts without disrupting legitimate users.

Machine learning models trained specifically for Brazil analyze device manipulation, high-risk location activity, and cross-account linkages in real time—while supporting AML compliance requirements through continuous monitoring.

One Platform. One Partner.

Rather than layering separate KYC vendors, fraud tools, and geolocation providers, operators gain a unified identity infrastructure and a single operational partner.

GeoComply manages vendor relationships, waterfall optimization, regulatory alignment, and continuous model tuning—supported by a dedicated Fraud and Risk team that works alongside operators as threats evolve. The platform delivers up to 99.7% geolocation pass rates and 99.999% uptime reliability in regulated environments.

The post GeoComply Launches Unified Identity Platform for Brazil appeared first on Americas iGaming & Sports Betting News.

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BHA Appoints Brant Dunshea as its Chief Executive Officer

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The British Horseracing Authority (BHA) has confirmed the permanent appointment of Brant Dunshea as its Chief Executive Officer.

Brant has been leading the BHA in an acting capacity since December 2024 following the departure of Julie Harrington.

He has held several senior positions at British racing’s governing and regulatory body since joining the organisation in March 2015, most recently as Chief Regulatory Officer prior to being appointed acting CEO.

The BHA board has also approved the appointment of David Jones as Interim Chair. This follows the resignation of Lord Charles Allen on Tuesday 3 March.

David assumes the role for a second time, having previously filled the position between Joe Saumarez Smith stepping down in January 2025 and Lord Allen formally joining the BHA in September of the same year.

He was appointed to the BHA Board in January 2021 as Senior Independent Director, with extensive experience of British racing and the regulation of the sport, including as a BHA steward for more than a decade.

Steps will now be taken to recruit a permanent BHA Chair.

David Jones, Interim Chair of the BHA, said: “While it is clearly regrettable that agreement could not be reached around governance reform, the sport’s leaders have recognised the need for change. I do believe this is possible, and we must all work to achieve it, in the interests of the sport and the livelihoods that depend on our industry.

“The process to recruit a permanent chair will commence shortly. My hope is that this can be achieved as quickly as possible.

“The BHA will continue to lead British racing with energy and integrity, and I am delighted that the Board has agreed to appoint Brant as the CEO.

“He has proven he is a dynamic and hugely respected leader, and I look forward to working closely with Brant, the Executive and the hard-working, dedicated team at the BHA during a significant year for the sport.”

Brant Dunshea, Chief Executive Officer of the BHA, said: “I am delighted to be appointed Chief Executive Officer of the BHA.

“It is no secret that the sport has experienced a challenging period as it faces up to the process of change at a governance level, but I want to be clear that this has not stopped the BHA and the industry making important progress to safeguard the long-term health of British racing.

“The past year has seen growth in racecourse attendances, the success of the Axe The Racing Tax campaign, major initiatives to ensure more horses are raced and retained on our shores and continued improvements in horse and human welfare.

“I know that the incredible team at the BHA shares my deep passion for our sport and is committed to securing a brighter and more sustainable future for our people and horses.

“It is a huge privilege to be given this opportunity to lead such a knowledgeable and dedicated team at a time of great opportunity for British racing.”

The post BHA Appoints Brant Dunshea as its Chief Executive Officer appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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