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European Gaming Congress 2024

Compliance Updates

Breaking News: New £2 maximum stake for under 25s playing online slots in the UK

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  • Stake limits for online slot games introduced for the first time in September in landmark moment for regulation of online gambling
  • Maximum £2 stake for 18 to 24-year-olds for online slot games to be introduced
  • £5 limit for adults aged 25 and over brings stakes in-line with casinos

Easily accessible online slot games are one of the most addictive forms of gambling, and can be associated with large losses, long sessions, and binge play. Unlike land-based gaming machines, such as in casinos, they have no statutory stake limits.

To counter the increased risk of significant harm and life-changing losses from online slot games, the Government will introduce a £5 stake limit for adults aged 25 and over.

Responding to evidence, a lower level stake limit for young adults aged 18-24 years old will be set at £2 per spin. This age group has the highest average problem gambling score of any group, as well as lower disposable income, ongoing neurological development impacting risk perception and common life stage factors like managing money for the first time. The evidence also points to a stronger link between gambling related harm and suicide among young adults.

The decision follows a 10-week consultation period in which the majority of respondents agreed with the gambling white paper proposal to introduce statutory limits for online slot games to help reduce the risk of gambling harm. Consultation responses included views from industry, academics, treatment providers and individuals.

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Gambling Minister Stuart Andrew said: “Although millions of people gamble safely every single day, the evidence shows that there is a significantly higher problem gambling rate for online slot games.

We also know that young adults can be more vulnerable when it comes to gambling related harms, which is why we committed to addressing both of these issues in our white paper.

The growing popularity of online gambling is clear to see, so this announcement will level the playing field with the land-based sector and is the next step in a host of measures being introduced this year that will protect people from gambling harms.”

Evidence from the Office for Health Improvement and Disparities shows that young adults can be particularly vulnerable to gambling related harm, with under 25s having the highest average problem gambling score of any age group.

NHS survey figures also show that there is a problem gambling rate of 8.7 per cent for online gambling on slots, casino or bingo games, one of the highest rates across gambling activities.

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CEO of GambleAware Zoë Osmond said: “We welcome the Government’s announcement to introduce lower online stake limits for under 25s as an important mechanism to protect young people. Our research shows a concerning trend with this age group experiencing an increase in harm arising from gambling and online slots are very high-risk products.

As we continue our work to tackle this growing public health issue, we will collaborate with the Government and others across the gambling harms sector to ensure there are no missed opportunities when it comes to the introduction of robust preventative measures, including new regulations such as these.”

The limits will come into force in September this year, following secondary legislation. There will be a six week transition period for operators to become compliant with the general £5 stake limit rules, followed by a further six weeks for the development of any necessary technical solutions to ensure operators are fully compliant with the lower stake limit of £2 for young adults aged 18-24.

Although most people gamble without issue, the restrictions introduced today are just some of the proposals set out in the Government’s white paper to modernise the gambling sector and make it fit for the digital age.

This includes the introduction of a statutory levy for research, prevention and treatment, as well as financial risk checks designed to prevent catastrophic, life-changing losses. The Gambling Commission and the Government continue to listen to concerns from campaigners, the wider public, and both the gambling and horse racing industries as part of the consultation process on these checks. The Gambling Commission continues to refine its approach on the design to achieve the right balance between protections and freedoms.

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As well as introducing measures to protect people from gambling related harm, the white paper package contains proposals that will support the land-based gambling industry to thrive. The industry supports thousands of jobs across the country and the Government has been clear it does not want to harm its success.

Responses to the wider white paper measures will be published soon.

Australia

Crown Fined $2 Million for Self-exclusion Breaches

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The Victorian Gambling and Casino Control Commission (VGCCC) has fined Crown Melbourne $2 million for allowing 242 people who had self-excluded from gambling to place bets at the casino over an 8-month period between October 2023 and May 2024.

VGCCC Chair Fran Thorn said: “It is an offence under the Casino Control Act 1991 (Vic) to allow an excluded person, including anyone who has self-excluded, to enter, remain or gamble in the casino. It also contravenes Crown Melbourne’s obligation to protect people at risk of gambling harm.

“Those who self-exclude must be able to trust that gambling providers will take all reasonable steps to enforce their decision to avail themselves of this harm prevention initiative.

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“By allowing people who have self-excluded to enter the casino and gamble, Crown has put them at risk of experiencing further gambling harm. However, it is also clear that a number of these self-excluded patrons are going to considerable lengths to avoid detection and break their exclusion requirements.”

The self-exclusion breaches were detected through VGCCC’s ongoing monitoring of the casino’s operations. The Commission determined the breaches were due to system and control failures rather than deliberate or egregious disregard by Crown of its regulatory obligations.

“Accordingly, the Commission has issued a direction to Crown to engage an independent expert to assess the effectiveness of, and make recommendations for improving, the management of its self-exclusion program. In due course, Crown will be required to implement the independent expert’s recommendations,” Ms Thorn said.

In April this year, the Commission directed Crown Melbourne to implement a transformation plan to continue its reform and remediation following the findings of the Finkelstein Royal Commission.

The Commission acknowledges Crown has taken some steps to strengthen its controls for policing exclusion orders, and introduced measures to improve its monitoring activities, physical security, use of technology and training of staff.

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“The VGCCC is committed to ensuring Crown continues its reform efforts,” Ms Thorn said.

The post Crown Fined $2 Million for Self-exclusion Breaches appeared first on European Gaming Industry News.

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Claudio Caruana General Counsel for GiG

GiG grows regulated market footprint with new B2B supplier authorisation for Peru

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Gaming Innovation Group (GiG) has been awarded an authorisation and registration (homologation) for Peru, officially allowing it to partner with operators based in the newly regulated Latin American market, as GiG continues to grow its regulated market presence with over 29 complex regulated markets now available globally, on its revolutionary iGaming technology.

The accreditation process, which opened its doors earlier this year, marks an early entry for GiG that will allow it to serve a market expected to grow post regulation by up to 104%, up from €194m to €397m, in gross gaming revenue (GGR) over the next three years, according to H2 Gambling Data.

This new authorisation from the Peruvian authority, granted to GiG by Ministerio de Comercio Exterior y Turismo de Perú (MINCETUR) , and covers its award winning PAM, as GiG continues a long-standing commitment to regulated market expansion, reaffirming’s its position as a global leader for growth in highly regulated markets.

GiG’s Peruvian presence gained prominence with the announcement of the launch of Betsson Group’s Inkabet brand, in July, expanding on the successful partnership between the two, in regulated markets around the world.

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GiG is continuing to expand its presence in global regulated markets, and across Latin America, with its innovative iGaming platform, as its powerful, secure, and scalable platform offers operators significant opportunities for exponential revenue growth, with a suite of dynamic localisation features. Peruvian operators will benefit from GiG’s integration with leading content and payment providers, with advanced AI tools, DataX and LogicX, enhancing decision-making and rule-building processes. This balance of cutting-edge tools and best-in-class features have proven highly effective in increasing player acquisition and retention, highlighting GiG’s competitive edge in complex regulatory environments like Peru.

Claudio Caruana, General Counsel for GiG says; “The addition of the Peruvian authorisation to our ever expanding list of supported regulated markets continues to demonstrate the focus we at GiG have placed on legislation, providing the framework essential for sustainable and prosperous growth within the online igaming industry. We are delighted to be fully prepared to power new and potential partners with our award winning technology in the area.”

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Compliance Updates

SCCG Announces Strategic Partnership with Steelhead Compliance Solutions

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SCCG Management, a global leader in Tribal gaming advisory and management services, has announced a strategic partnership with Steelhead Compliance Solutions LLC, a leader in tribal gaming compliance and regulatory affairs. This partnership aims to create significant opportunities for tribal nations by connecting them with SCCG’s expansive network of over 200 affiliated gaming companies and service providers. Together, SCCG and Steelhead will work to strengthen tribal gaming operations, enhance regulatory compliance, and uphold tribal sovereignty.

Stephen Crystal, Founder and CEO of SCCG Management, said: “Partnering with Steelhead Compliance Solutions aligns perfectly with SCCG’s mission to support the growth and success of tribal gaming enterprises across the U.S. Steelhead’s commitment to preserving tribal sovereignty and ensuring regulatory excellence will be instrumental in helping us provide unparalleled value to tribal nations. We are thrilled to bring our global network and expertise together with Steelhead’s deep understanding of tribal governance and regulatory frameworks.”

Richard Armstrong, founding partner of Steelhead Compliance Solutions, said: “Our partnership with SCCG represents an exciting new chapter in our commitment to supporting Indian Country. SCCG’s extensive management and service offerings, coupled with their unmatched global network, are the perfect complement to our expertise. Together, we will ensure tribal gaming operations not only thrive but also maintain the highest standards of regulatory compliance, protect tribal assets, and capitalize on new opportunities—all while safeguarding tribal sovereignty, which is fundamental to tribal nations.”

Steelhead Compliance Solutions brings over 80 years of combined experience, specializing in assisting tribal nations in navigating complex regulatory environments. The firm is known for its strong relationships with regulatory officials and leaders at tribal, state, and federal levels. Steelhead delivers comprehensive compliance, regulatory, and legal solutions, all while prioritizing the protection of tribal sovereignty. The partnership with SCCG aims to provide tribal nations with the tools and resources needed to grow their gaming operations while maintaining their independence and self-determination.

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