Latest News
Total Deposits Soar 5.5 Times YoY: SOFTSWISS Managed Services Reveal Reactivation Results for 2022
As part of SOFTSWISS Managed Services, the Player Reactivation team deals with players who display a decrease or lack of gaming activity. According to the team performance report, last year the number of reactivated players increased 2.2 times while the total deposits grew 5.5 times against 2021.
In 2022 the Player Reactivation team worked with online casinos whose annual GGR ranged from 100 thousand EUR up to 3.5 million EUR. In total, 2022 showed the following results:
- 13,300 dormant players returned
- 9.58 million EUR accepted as deposits
To deliver such results, the Player Reactivation team made 50,000 calls and sent 30,000 texts via SMS and various communication apps. With the two reach methods compared, the share of the deposits made after the calls was 82%, while the text message input was 18%.
The 2022 data shows that every second targeted player has made a deposit. At the same time, fiat players appear to be more responsive to reactivation activities rather than the crypto audience. It is worth noting that one of the latest trends is personalised bonuses, where the offer is based on a player’s interest and activity level.
Benjamin Umpleby, Founder of Casitsu Casino, comments on the cooperation with the Player Reactivation team: “Out of all the optional services that SOFTSWISS provides, we found that the Player Reactivation team had been providing the most valuable and critical service to date. There are two things that no casino can survive without: volumes and CRM. The Player Reactivation team plays a critical role in our retention scheme. They reliably and autonomously put every effort into reviving players that fell through the cracks and became inactive. They act professionally, use every system at their disposal and deliver measurable results.”
To equip clients with more data, in 2022 the Player Reactivation team introduced automatic monthly reporting. In addition, the team integrated services to quick-check the player messenger status in order to prepare massive data for large reactivation campaigns, and improved player filters to maximise reactivation results.
Danila Novitsky, Player Reactivation Team Lead, comments on the service achievements: “In 2022, the number of our clients increased 2.4 times. In this regard, we’ve strengthened the team with new employees and introduced new types of reactivation – working with large balances and supporting players with failed deposits. This year, we will continue to perfect our service and help clients grow their business not only through reactivation campaigns but also by solving technical issues in making deposits.”
Managed Services leverage their deep industry expertise gained over seven fruitful years in iGaming to offer the SOFTSWISS Casino Platform clients a full cycle of B2C services, ranging from the first line and VIP support to retention, anti-fraud and content management, in addition to reactivation campaigns.
About SOFTSWISS
SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The expert team, which counts 1,500+ employees, is based in Malta, Poland, Georgia, and Belarus. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.
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Allwyn
National Lottery starts UK Powerball sales ahead of £300m first draw
The National Lottery has started selling tickets for Powerball in the UK, with the first draw set for Thursday 23 July 2026 and an estimated £300 million jackpot. Allwyn, operator of The National Lottery, said tickets are available online via The National Lottery app and in retailers nationwide, priced at £4 per line.
Allwyn said the first UK Powerball ticket was sold at Sewell On The Go in Pocklington, York shortly after 5am, and the first online ticket was purchased via The National Lottery App by a player in Brighton at 5.54am. Players can buy tickets for the first draw until 11.55pm on Wednesday 22 July, with the draw taking place at around 4am UK time.
Powerball is launching in the UK in partnership with the Multi-State Lottery Association (MUSL), the non-profit association owned and operated by its member lotteries. Allwyn said 48 US-based lotteries currently participate in Powerball, and UK draws will take place three times a week (Tuesdays, Thursdays and Sundays) from the Powerball studio in Florida.
Under the UK version, players choose five main numbers from 1 to 69 and one Powerball number from 1 to 26 (or opt for a Lucky Dip). Allwyn said UK winners of the shared jackpot are paid over 30 years. The UK game also adds a ‘Match 2 main numbers’ prize tier exclusive to UK players, with a fixed £8 prize, while the ‘Match 5 main numbers’ tier offers a fixed £1 million.
Allwyn cited new research of 2,000 UK adults suggesting large jackpots could influence consumer intentions around spending and giving. Andy Carter, Senior Winners’ Advisor at Allwyn, said: “I’ve seen first-hand how a big win can transform lives. But when people start imagining jackpots in the hundreds of millions of pounds, the conversation changes.
“People move beyond buying a bigger house or taking a dream holiday and start thinking about making a difference, whether that’s supporting loved ones, helping their local community, backing a cause they care about or turning a lifelong dream into reality.
“Powerball Money brings a whole new level of possibility to UK players. It’s a chance to win the biggest jackpot ever offered through The National Lottery and to dream bigger than ever before.”
The post National Lottery starts UK Powerball sales ahead of £300m first draw appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
elk studios
PokerStars Casino adds ELK Studios’ Quackers as sixth 2026 Slotlist pick
PokerStars Casino has added ELK Studios’ Quackers as the sixth release in its 2026 The Slotlist series, positioning the title as the featured slot on the operator’s Casino tab.
Quackers is a 6 column, 6 row slot with a stated maximum win of up to 10,000x the player’s bet. ELK Studios said the game includes a global multiplier, wilds, symbol multipliers, a bonus, and a super bonus.
According to the companies, players can access the Coin Game by collecting 20 coins, with additional rewards delivered through coins, chests and multipliers. Three Bonus symbols trigger an 8×8 Bonus Game, while landing a Super Bonus symbol activates the Super Bonus, which starts with all ducks on the grid. The game also includes ELK’s X-iter
feature, offering five game modes ranging from a 2.5x bet option “with more than three times the chance to trigger the bonus” to a 500x bet Super Bonus.
“We’re delighted to see Quackers featured in PokerStars Casino’s The Slotlist this month,” said Daniel Rydh, Senior Product Owner at ELK Studios. “Our goal with Quackers was to create a game that’s easy to pick up but continues to surprise players over time. The game combines personality with rewarding features and distinctive graphics, animations, and sound that we believe players will enjoy discovering.”
“Every title in The Slotlist is carefully chosen to give players something memorable, from innovative features and striking visuals, to immersive gameplay,” said Ed Fogarty, Associate Director of PokerStars Casino Commercial. “Quackers embodies exactly that. From its distinctive duck characters to its variety of features, rewarding bonus mechanics, and impressive win potential, it’s a fantastic addition to this month’s The Slotlist, and we’re delighted to bring it to our players.”
The post PokerStars Casino adds ELK Studios’ Quackers as sixth 2026 Slotlist pick appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Delulu Gaming
Oh My Gods How DELULU Brings Player Choice to Modern Slot Design
For years, most slot games have followed the same familiar pattern: players spin, wait for Free Spins to begin, and then let the bonus do the rest. Much of the excitement comes from not knowing what will happen next. That formula still works, but player expectations are starting to change.
Today, many players want more than random outcomes; they enjoy feeling involved in what happens on the screen. Even a single decision can make a session feel more personal and memorable.
DELULU Gaming explored this idea in Oh My Gods, one of the studio’s first releases.
The game takes players inside a psychiatric hospital, where two patients are convinced they are Zeus and Thor. One believes he rules the skies with lightning, while the other is ready to smash anything standing in his way. The setting is unusual, funny, and unpredictable, but the real difference comes from what happens before the bonus even begins. Instead of simply waiting for Free Spins, players choose which god they want to follow. That single decision changes the entire feature.
Giving Players a Reason to Return
Choosing Zeus unlocks a bonus built around anticipation. Thunder destroys low-paying symbols before Hot Zones appear on the reels with hidden multipliers. Players watch the setup develop before the values are revealed, creating tension with every spin.
Thor offers a completely different experience. His Free Spins focus on action instead of suspense. Every appearance of Thor leads to a battle against the Nurse, where the result decides how much the final winnings will be multiplied. The pace is faster, more direct, and every fight feels like another chance to turn the bonus around.
Although both paths belong to the same game, they offer very different experiences. Many players finish one bonus curious about the path they didn’t choose, which naturally encourages them to return. And even when the Free Spins end, the story isn’t over.
The idea proved effective beyond the game itself. During a 30-day affiliate campaign across SEO, PPC, and TikTok, Oh My Gods generated 1,980 registrations and 648 first-time depositors. Gameplay creatives featuring the Zeus vs Thor choice became the top-performing creative across every traffic source.
Designing Retention from the First Sketch
Instead of finishing with the final spin, Zeus and Thor meet in one last confrontation called the Gods’ Clash. If the player’s chosen god wins the battle, the total bonus win is tripled. Every choice made earlier suddenly feels even more important because the ending has not been written until the very last moment.
DELULU believes players should be active participants throughout the session. Every mechanic is designed to give them something to react to, think about, or choose, while keeping the gameplay easy to understand from the very first spin. The idea isn’t to make the game more complicated, but to give players more ways to stay engaged.
At DELULU Gaming, mechanics and game design evolve together from the very first concept. Every feature, visual element, and gameplay decision supports the same player experience, making retention a natural outcome of the design. In Oh My Gods, this balance keeps the game easy to understand, visually strong, and interesting to watch and play. The result is a slot with a concept that’s immediately understood and well-suited for operator lobbies, promotional campaigns, and live streams.
About DELULU
DELULU is a new-generation iGaming game studio focused on delivering high-quality, distinctive gaming experiences. The game studio creates slots and instant-win games with bold visuals, tight mechanics, and math engineered for emotional impact. DELULU knows how to win long-term operator trust through titles that players recognize, streamers love to showcase, and the market can’t ignore.
The post Oh My Gods How DELULU Brings Player Choice to Modern Slot Design appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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