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Golden Whale to broaden horizons with Logrand partnership

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Pioneering data-driven service provider teams up with fast-growing Mexico-focused online casino group to extend its operations into Latin America for the first time

With Golden Whale’s mission to extend its innovative data-driven services to every corner of the globe continuing to pick up pace, the company has announced it has formed a new partnership with Logrand Entertainment Group that will see it enter Mexico in 2025.

Rightfully recognised as one of the fastest growing markets in the Latin American region, over the coming months Golden Whale will work with Logrand’s Strendus.mx online casino brand to implement a number of AI and ML-backed solutions that will enhance the platform’s operations.

Already one of the country’s best-loved online gambling destinations, Strendus.mx was the first Mexican site launched by Logrand and currently offers customers a market-leading selection of over 4,000 slots, table games and live casino options as well as a dedicated sports betting hub.

Active since 2017, Strendus.mx has steadily built up a loyal following among Mexican players thanks to its generous promotions, popular loyalty scheme and engaging gamification mechanics – all of which are major areas where Golden Whale’s solutions can add further value.

In addition to its commitment to innovation and customer engagement, Strendus.mx also maintains a strong focus on corporate social responsibility. This year, the brand has further strengthened its efforts by supporting a variety of charitable initiatives, including programs that promote donations to institutions dedicated to helping children affected by catastrophic illnesses. These activities reflect Strendus’ broader vision of not only delivering top-tier entertainment but also contributing positively to the communities in which it operates.

Given the wealth of player data the site has accumulated since its launch, there will be plenty of information that can be run through Golden Whale’s advanced AI and ML modules to optimise Strendus.mx’s operations, and both companies are excited about the opportunities ahead.

Eberhard Dürrschmid, CEO at Golden Whale, said: “Many iGaming companies have already woken up to the benefits that Golden Whale’s powerful AI and ML-backed technology can bring, so the next step for us is making sure our solutions are available in as many markets as possible. This new partnership with Logrand will enable us to breach new frontiers in Latin America via the Strendus.mx casino brand and I’m looking forward to seeing the impact we can make there.”

Eduardo Pelaez, COO Online at Logrand Entertainment Group, said: “Launched in 2017, Strendus.mx is already one of Mexico’s flagship online casino brands – but we want to push this legacy further. By partnering with Golden Whale, we’ll be able to harness the power of AI and ML to deliver an even more personalised experience to Strendus.mx’s customers, helping us cement our position as both a genuine innovator and a true market leader in the LatAm region.”

The post Golden Whale to broaden horizons with Logrand partnership appeared first on Gaming and Gambling Industry in the Americas.

AI

Golden Whale teams with Discerning Capital and PVX on AI-led “Scale in a Box” push

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Deal links Golden Whale optimisation models with House Advantage Fund’s non-dilutive UA financing for regulated iGaming and social gaming operators.

Golden Whale has partnered with House Advantage Fund (“HAF”), co-managed by Discerning Capital & PVX, to combine AI-driven optimisation with non-dilutive user acquisition financing for regulated iGaming and social gaming companies.

The companies say the partnership ties Golden Whale’s predictive models to increased marketing investment through HAF, with the aim of directing spend using insight into player value and churn risk across the player lifecycle.

Eberhard Dürrschmid, CEO at Golden Whale, said: “This partnership introduces a new model for growth in iGaming. Operators have traditionally had to think about funding and optimisation as separate challenges, but bringing the two together changes the equation. By combining non-dilutive capital with continuously learning decision models, we are giving operators a way to grow with greater speed, more precision, transparency and far stronger control over the outcomes that matter.”

Davis Catlin, Managing Partner at Discerning Capital, added: Our strategy is clear: we bring the financing to companies and we partner with other groups who can bring their expertise to our borrower partners. We have gotten to know Eberhard and the team at Golden Whale very well over the past few years and believe they will bring tremendous value to our partner companies. It is a clear win-win: by helping companies optimize player behaviour more efficiently, Golden Whale enables our partners to generate higher returns on marketing and grow their businesses even faster. By creating partnerships, we can seamlessly offer our borrowers “Scale in a Box” with capital and the best-in-class tech partners around them.”

The post Golden Whale teams with Discerning Capital and PVX on AI-led “Scale in a Box” push appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Golden Whale partners with Text.com on real-time, multi-channel player messaging

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Integration links Golden Whale’s decision models with Text.com’s chat, email and SMS channels to automate agent-driven interactions.

Golden Whale has partnered with Text.com to integrate decision intelligence with real-time, multi-channel player communication for iGaming operators.

The companies said the collaboration combines Golden Whale’s continuously learning decision models with Text.com’s unified communications infrastructure, aiming to help operators move from campaign-based messaging to dynamic, agent-driven interactions.

Golden Whale said its Full Model Control framework analyses live player behavioural data in real time to inform decisions across engagement and incentives. Through the integration, those decisions can be translated into AI-powered conversations delivered across live chat, messaging apps, email and SMS.

Eberhard Dürrschmid, CEO at Golden Whale, said: “There has traditionally been a gap between knowing what action to take and delivering it to the player in the right way and at the right moment. By working with Text.com, we are closing that gap. Our ML models determine the most relevant next action, and through Text.com’s agentic communication capabilities, that action can be executed instantly and intelligently across the appropriate channel. This allows operators to move toward more responsive, data-driven engagement without increasing operational complexity.”

Emilia Wodyk‑Zalewska, Account Managers Leader at Text, added: “This is just the start of our journey with Golden Whale, and we are thrilled about the future. By merging behavioural data with our platform, we will turn simple messages into smart, automated conversations. Soon, operators will deliver the right interaction at the perfect time – effortlessly and at any scale.”

The post Golden Whale partners with Text.com on real-time, multi-channel player messaging appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BonusPilot

Golden Whale Rolls Out BonusPilot to Automate and Optimize Real-Time Incentives for iGaming Operators

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Golden Whale, a provider of machine learning and data-focused optimization technology for the iGaming sector, has introduced BonusPilot, a new feature within its Foundation platform that allows operators to handle intricate combinations of player incentives using real-time intelligence powered by AI and machine learning.
BonusPilot is created to work with any system setup, analyzing real-time behavioral data from games, campaigns, and CRM activities to identify the best timing, value, and type of incentive for each player. The outcome is a shift from wide, planned campaigns to independently tailored and constantly evolving incentive approaches – a step toward Full Model Control (FMC) for iGaming operations.
Eberhard Dürrschmid, CEO at Golden Whale, said: “This system solves one of the central problems of CRM and engagement. Traditional bonus optimisation forces CRM teams to figure out what is essentially a multi-dimensional problem that’s impossible to manage manually at scale. BonusPilot handles that complexity automatically, recommending the right incentives at the right moment with far greater precision and consistency. In early deployments, we’ve already seen dynamic, data-driven incentives massively outperform fixed campaigns across participation, activity and long-term player value.”
BonusPilot functions effectively and can be tailored to all incentive types present in an operator’s inventory, ranging from bonus funds and free spins to loyalty coins or bespoke rewards in gamification platforms. Each interaction contributes to Golden Whale’s unique LOOPS architecture, a constantly evolving learning system that adjusts recommendations as player behavior shifts. This guarantees that incentives stay pertinent, impactful, and in line with sustainable value.
Responsible involvement is also incorporated into the design. BonusPilot can implement guardrails at both the system and operator levels to ensure that incentives stay suitable and can identify potential bonus misuse by restricting or stopping offers when necessary.

Dürrschmid added: “Our goal is not just to increase bonus response rates, but to help operators use bonus spend orchestrated by AI across diverse systems and independent from large, clumsy and expensive software suites. BonusPilot empowers CRM teams, reduces manual overhead and delivers measurable improvements in engagement without increasing operational pressure.”

Operators interested in learning more about Golden Whale’s optimisation solutions can explore the full suite at: www.goldenwhale.com/solutions

The post Golden Whale Rolls Out BonusPilot to Automate and Optimize Real-Time Incentives for iGaming Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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