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Golden Whale establishes new partnership with Swiss Casinos
Pioneering data-driven service provider joins forces with leading online casino operator to introduce AI-powered solutions for optimal decision-making
Golden Whale, a leading provider of data-driven solutions for the iGaming industry, has announced it has formed a new strategic partnership with Swiss Casinos that will enhance the company’s daily operations with the addition of powerful new AI and ML capabilities.
Operating a series of land-based casinos and its own dedicated online platform swisscasinos.ch, Swiss Casinos is already one of the country’s most popular and trusted brands, but CEO Marcel Tobler was keen to instil a data-driven culture that will help the business remain at the very forefront of innovation.
As a company that specialises in data science and using AI and ML to turn complex information into actionable, real-time insights that drive uplift and boost retention, Golden Whale was happy to answer the call and will now integrate its cutting-edge systems into the Swiss Casinos set-up.
With Swiss Casinos having also partnered with London-listed gaming technology provider, Playtech, the new deal will empower the operator to deploy optimal decision-making and enhanced control measures across the latter’s Swiss online casino platform which launched a few years ago.
Underpinned by the advanced AI capabilities of Foundation and the semi-automated machine learning models of LOOPS, Golden Whale is able to provide highly accurate predictions on user behaviour that can completely overhaul operators’ retention and rewards strategies.
With each insight being optimised on an individual basis, Golden Whale provides highly personalised recommendations for the next best action, offer or incentive, with operators able to respond to user behaviour in real-time and deploy automated actions that increase engagement.
While the technology has myriad use cases for operators, some of the standout benefits include:
- AI-powered tools that continuously learn and improve: Improve retention and enhance specific campaigns with AI/ML-generated, highly accurate and fast predictions of LTV and ROI that can improve results with each new iteration.
- Real-time data-driven incentive guidance: Personalise the user experience and platform economics with tailored recommendations and enhanced bonus discipline that adapts and is optimised based on individual user behaviour.
- In-session churn prevention: Detect and respond to churn risks in real time by proactively engaging with the customer while they’re still on-site.
Of course, with that merely being the tip of the iceberg in terms of the advanced optimisation features that Golden Whale provides, both parties are looking forward to rolling out the technology on the Swiss Casinos network and discovering where it can have the greatest impact.
Eberhard Dürrschmid, Chief Executive Officer at Golden Whale, said: “As one of Switzerland’s most established casino brands, we’re honoured at the trust Swiss Casinos has placed in our solutions and can’t wait to explore how we can take their operations to the next level. Through our combination of AI and machine learning, we’ll provide tailored recommendations, insights and enhanced platform control that boost both acquisition and retention while provably generating the maximum uplift.”
Marcel Tobler, Chief Executive Officer at Swiss Casinos, said: “Incorporating the latest AI and ML technology is mandatory for businesses aiming to remain competitive in today’s iGaming landscape, so we’re delighted to be partnering with Golden Whale to stay ahead of the game. By using their advanced suite of data-driven tools on our network, we’ll be able to provide a more personalised service to players that promotes sustained engagement and a better all-round user experience.”
The post Golden Whale establishes new partnership with Swiss Casinos appeared first on European Gaming Industry News.
Latest News
Highlight Games’ platform clears Italy’s ADM collaudo certification
Company plans to roll out SOCCERBET with LALIGA archive footage on its own platform in Italian retail after the World Cup.
Highlight Games Limited said its proprietary platform has passed Italy’s ADM collaudo process, the technical certification required for gaming platforms. The company announced the approval on 14 July 2026 from London.
Following the conclusion of the World Cup, Highlight said it will launch its Spanish SOCCERBET product featuring archive LALIGA footage on its own platform across Italian retail channels. The company added that operators will transfer to Highlight’s platform over the months that follow.
The supplier said the certification allows it to deliver its content via its own “zero-cost streaming technology” in Italy and gives it control over its product roadmap in what it called its most important market.
Steven Holmes, CEO, Highlight Games said: ‘This is a huge moment for Highlight as we bring our video-based technology stack to the Italian market and join a select few who are able to offer an officially ADM certified platform. Italy is where SOCCERBET has proven itself time and again and passing the ADM collaudo means we can now deliver that content on our own platform, with our zero-cost streaming solution, exactly as it was designed to be experienced.
‘Owning the technology end to end means we control our own roadmap, resulting in faster launches, smoother integrations for our operator partners and a richer experience for players. Our products consistently perform at the top of the market wherever they are live, and with our platform now officially certified in Italy, we have everything in place to build on that momentum.’
The post Highlight Games’ platform clears Italy’s ADM collaudo certification appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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PokerStars puts $800,000 in Sunday Million Anniversary tickets into Ticket Machine
The 10-week phased event runs Daily Heats through September 6, with raffles awarding more than $100,000 in $109 tickets each week.
PokerStars is allocating more than $800,000 worth of $109 Daily Heat (Phase 1) tickets through its “Ticket Machine” promotion ahead of the Sunday Million 20th Anniversary Finals (Phase 2) on Sunday, September 6.
The Sunday Million 20th Anniversary is being run as a 10-week phased tournament, with Daily Heats running now through September 6. Players who advance from a $109 Daily Heat carry their stack into the Finals, with PokerStars noting that only one stack may be carried through to Phase 2.
To enter the Ticket Machine, players must opt in to the “Ticket Machine” ICE Challenge and complete weekly poker challenges. Each completed challenge adds entries to a Saturday raffle, with PokerStars saying more than $100,000 in $109 Daily Heat tickets will be awarded each week. Players can complete each challenge up to four times, for a maximum of 24 raffle entries per week.
PokerStars said that, after the first two weeks of Daily Heats, 270 players from more than 40 countries have already qualified for the Finals, including 50 who qualified into Phase 1 via satellites. Brazil and Ukraine lead the qualifiers list with 33 players each, according to the operator.
The operator has set a $5 million guarantee for the Sunday Million 20th Anniversary. Additional qualification routes include satellites starting at $0.55, special edition Spin & Go’s from $0.75, and “Wildcard Wins”, described by PokerStars as a new leaderboard promotion running until July 19. PokerStars also said players redeeming a $530 Bronze Pass will receive “25% extra value in the bundle” for a limited time, including an additional $109 Sunday Million 20th Anniversary ticket and $23.50 in tournament tickets.
The post PokerStars puts $800,000 in Sunday Million Anniversary tickets into Ticket Machine appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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CreedRoomz signs Ronaldinho to front new Kickoff Roulette live game show
Kickoff Roulette Ronaldinho launches with a Gold Number mechanic and English/Portuguese language support.
CreedRoomz has named former football star Ronaldinho as brand ambassador for its new live casino game show, Kickoff Roulette Ronaldinho. The supplier said the title is now available for integration by B2B partners.
The company positions the product as a roulette-led live game show built around a football theme, running from a virtual studio. According to CreedRoomz, the game includes a “Gold Number Mechanic” where randomized lucky numbers can add multipliers from x50 to x700.
When asked about the crossover between football and casino entertainment, Ronaldinho said: “The fact that football is a global passion also helps, so I believe everyone will like “Kickoff Roulette Ronaldinho” for that reason.. and for the innovation of everything that is happening.”
CreedRoomz said the game is available in English and Portuguese, framing Portuguese language support as relevant for operators targeting Brazil and other Portuguese-speaking audiences. Armen Mnaskanian, Head of Sales Department at Creedroomz, said: “Bringing Ronaldinho into the CreedRoomz family represents a massive leap forward for live casino entertainment. Football and iGaming both thrive on passion and excitement. By fusing Ronaldinho’s legendary star power with powerhouse monetization mechanics, we are giving our partners the ultimate competitive edge and a next-generation casino offering.”
The post CreedRoomz signs Ronaldinho to front new Kickoff Roulette live game show appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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