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SOFTSWISS Helps Operators Safeguard EUR 13m+ in 2023

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In 2023, SOFTSWISS, an innovative technology company, reported a substantial outcome as the Anti-Fraud team within its SOFTSWISS Managed Services solution helped secure over 13 million euro for clients.

In 2023, the Anti-Fraud team efficiently handled over 100,000 tasks, demonstrating a remarkable 62% increase in its year-on-year output. These encompassed diverse issues, ranging from operator requests and player verifications to reports of suspicious activities.

Predominantly, instances of fraud detected by the SOFTSWISS Anti-Fraud team were related to bonus abuse, with a smaller percentage associated with money laundering. The remaining cases involved chargeback incidents, abuse of payment systems, and various other forms of fraudulent activities.

Ilya Nesterov, Anti-Fraud Team Lead, comments: “In addition to this, the team has successfully addressed over 200 player complaints submitted to regulators or industry forums. Drawing upon our vast expertise, we meticulously analyse each challenging case, offering operators thoughtful consultations on how to settle issues before they escalate. 

Through the efficient resolution of the named disputes and complaints submitted by players, we were able to aid SOFTSWISS clients save an additional 350,000 euro. This underscores our dedication to delivering exceptional service and ensuring the success of our clients in the dynamic landscape of the iGaming industry.”

In its dedication to Responsible Gambling principles, SOFTSWISS is crafting an advanced automated tool to diligently monitor players for any suspicious behaviours and evaluate corresponding risk levels. This innovative system utilises a comprehensive range of available metrics and indicators to enhance accuracy and effectiveness in identifying potential risks.

Integral to the SOFTSWISS Managed Services, the Anti-Fraud Support plays a crucial role in this all-encompassing solution designed to foster the advancement of iGaming brands. More than 200 casino brands have already embraced the advantages of the Managed Services solution, establishing themselves as dedicated clients of SOFTSWISS.

Delivering essential services encompassing First Line Support, VIP Player Support, Player Retention and Reactivation, and Content Management, SOFTSWISS Managed Services function as a seamless bridge linking operators with their players. This seamless integration optimises casino operations, ensuring a frictionless gaming experience for all involved.

22Bet

22Bet and 22Bet Partners Shortlisted in Three Categories at AffPapa iGaming Awards 2026

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22Bet and its affiliate program, 22Bet Partners, have earned a place on the shortlist of the AffPapa iGaming Awards 2026 across three competitive categories: Affiliate Program of the Year, Casino Operator of the Year, and Sportsbook Operator of the Year.

More Than a Brand—A Track Record

22Bet Partners has been operating as an affiliate program spanning more than seven proprietary products across distinct audiences and markets. The program maintains a regular presence at key industry events — including SiGMA, iGB Live, and Affiliate World — and has previously received recognition across multiple industry award ceremonies.

The Nominations Tell a Story

22Bet’s shortlisting for Sportsbook Operator of the Year underscores the brand’s continued momentum across competitive sports betting markets. The platform has strengthened its position through expanded market coverage, a sharp odds offering, and a consistently refined user experience that caters to a global audience of sports bettors. Meanwhile, the nomination for Casino Operator of the Year adds further weight to what has been a standout awards cycle for the brand.

The nomination for Affiliate Program of the Year recognises 22Bet Partners’ commission structures, account management, marketing tools, and operational transparency — the practical factors that define working conditions for affiliates on a day-to-day basis.

Partners at the Centre of It All

The 22Bet Partners team has been deliberate about one thing: treating affiliate relationships as genuine partnerships. The Affiliate Program of the Year nomination reflects the results of ongoing collaboration with the affiliate community. 22Bet Partners regards the shortlist as a recognition of the partnerships built over time and the mutual effort that has contributed to this outcome.

Cast Your Vote

The AffPapa iGaming Awards 2026 are open for community voting, and every vote counts. Industry professionals, affiliates, and iGaming enthusiasts are encouraged to support 22Bet and 22Bet Partners at the official voting page.

The post 22Bet and 22Bet Partners Shortlisted in Three Categories at AffPapa iGaming Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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eyeDP closes late seed round to fund product and team expansion

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eyeDP has closed a late seed funding round, the company said, with the round closing on 28 March. eyeDP did not disclose the amount raised or name its investors, describing them as a network of experienced angel investors and strategic industry figures.

The company, which launched in 2025, said it has seen early growth through pilot deployments and increased demand for document intelligence tools as AI-driven fraud rises.

Over the next 12 months, eyeDP said it will focus on product development, including expanding the range of documents the platform can process, improving accuracy, and progressing toward “fully automated, dynamic intelligent document processing.” It also plans to grow its team to support scaling.

eyeDP also pointed to partnership activity aimed at accelerating adoption, including an integration with the Provenir Data Marketplace, a reseller agreement with Devcode, a distribution partnership with Crucial Compliance, and a collaboration with IDVcheck focused on strengthening anti-money laundering capabilities.

Warren Russell, CEO at eyeDP, said: “We’ve been building towards this for some time. This investment gives us the ability to stay focused on what matters, improving the product, scaling the team, and solving a problem that’s only becoming more complex as fraud evolves. Our goal is simple: to give regulated organisations clarity and confidence in every decision they make.”

The post eyeDP closes late seed round to fund product and team expansion appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BMM Testlabs

BMM Testlabs’ Marzia Turrini wins Best Executive Leadership at 2026 Italian Gaming Awards

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BMM Testlabs said Marzia Turrini, Global President, iGaming & Cybersecurity, has won the ‘Best Executive Leadership’ award at the 2026 Italian Gaming Awards. The company said the award was presented last week during the Italian Gaming Expo & Conference (IGE) in Rome.

According to BMM, Turrini was selected from a shortlist of eight other industry executives. The company said the award recognizes her leadership and her role in growing BMM’s digital product compliance and cybersecurity services across regulated markets.

BMM said its digital services business gained momentum in 2025, growing nearly three times faster than the overall iGaming and sports betting market. The company also said Turrini led the expansion of BMM’s iGaming Center of Excellence in Barcelona to more than 120 professionals supporting compliance testing, cybersecurity services, and quality assurance.

Turrini said, “I am honored to receive this recognition from the Italian Gaming Awards. Italy has always been an important part of my professional journey, and I am proud to contribute to the continued growth and integrity of the regulated gaming industry both in Italy and around the world.”

BMM also noted previous recognition for Turrini, including ‘Leader of the Year’ at the 2025 SBC Awards Americas and inclusion in the iGB 2025 ‘Most Influential Women in Gaming’. BMM has an office in Bologna and said it tests and certifies regulated gaming products in Italy across land-based AWP and VLT machines and systems, retail sports betting and horse racing systems, lotteries and instant gaming, and online casino and sports betting technologies.

The post BMM Testlabs’ Marzia Turrini wins Best Executive Leadership at 2026 Italian Gaming Awards appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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