Canada
NGCB: 2021-41 Transition to Local Control for COVID-19 Mitigation Protocols
Section 18 of Emergency Directive 044 delegates all authority to prescribe COVID-19 mitigation measures for the gaming floor of Nevada gaming licensees to the Nevada Gaming Control Board (Board). Authority to limit occupancy and to establish social distancing restrictions for other parts of a casino property, including, without limitation, restaurants, retail establishments, resort lounge areas, and other common areas is delegated to local governments under Emergency Directive 044, Section 18, paragraph 2 pursuant to an endorsed COVID-19 Local Mitigation and Enforcement Plan (Local Plan), required by Emergency Directive 044, Section 2.
The Board expects each licensee to fully comply the applicable county’s Local Plan, and issues the following clarifying instructions:
STATEWIDE MASK MANDATE
Effective May 3, 2021, Governor Sisolak updated the statewide mask mandate with the issuance of Emergency Directive 045. The Board expects each licensee to fully comply with the provisions of Emergency Directive 045. This is a statewide requirement that cannot be relaxed by a county’s Local Plan.
SENATE BILL NO. 4, 32ND SPECIAL SESSION
Each public accommodation facility, as defined in NRS 447.320, is subject to all requirements imposed by NRS 447.300 to 447.355, inclusive, and the related regulations adopted by the Director of the Department of Health and Human Services. Specifically, NRS 447.345(1) requires each public accommodation facility to establish, implement and maintain a written SARS-CoV-2 response plan. Nothing in this Industry Notice or Industry Notice #2021-37 relieves a licensee that is a public accommodation facility of that obligation.
RESTRICTED LICENSEES
Effective May 1, 2021, the Board rescinded its “Health and Safety Policy for Reopening after COVID-19: Restricted Licensees.” Each restricted licensee shall comply with its respective county’s COVID-19 Local Mitigation and Enforcement Plan (Local Plan).
NONRESTRICTED LICENSEES
Except as otherwise provided below and subject to NRS 447.300 to 447.355, inclusive, effective May 1, 2021, each nonrestricted licensee shall comply with its respective county’s general capacity and occupancy limitations and social distancing requirements, as detailed in the county’s Local Plan, within the licensee’s gaming areas. These county-specific requirements are detailed below.
Capacity Limitations for Gaming Areas (based on each county’s published Local Plan, updated 5/4/21)
Carson City:
Occupancy Limit:100%
Social Distancing Measures: 6 feet
Churchill County:
Occupancy Limit: 100%
Social Distancing Measures: None
Clark County
Occupancy Limit: 80% (Increase to 100% once 60% of eligible population receives first vaccine dose) Social Distancing Measures: 3 feet (Removed once 60% of eligible population receive first vaccine dose)
Douglas County
Occupancy Limit: 100%
Social Distancing: None
Elko County
Occupancy Limit: 100%
Social Distancing Measures: None
Esmeralda County
Occupancy Limit: 50% of Fire Code capacity
Social Distancing: None
Eureka County
Occupancy Limit: 100%
Social Distancing Measures: None
Humboldt County
Occupancy Limit: 100%
Social Distancing Measures: None
Lander County
Occupancy Limit: 100%
Social Distancing Measures: None
Lincoln County
Occupancy Limit: 100%
Social Distancing Measures: None
Lyon County
Occupancy Limit: 100%
Social Distancing: 6 feet or physical barriers between individuals
Mineral County
Occupancy Limit: 100%
Social Distancing: None
Nye County
Occupancy Limit: 100%
Social Distancing Measures: None
Pershing County
Occupancy Limit: 100%
Social Distancing: None
Storey County
Occupancy Limit: 100%
Social Distancing: None
White Pine County
Occupancy Limit: 100%
Social Distancing Measures: None
Washoe County
Occupancy Limit: 100%
Social Distancing Measures: 6 feet
Additional COVID-19 Mitigation Measures
Effective May 1, 2021, the Board will enforce the Health and Safety Policy for Continued Mitigation of the Spread of COVID-19 for nonrestricted licensees.
Formal Requests to Increase Occupancy above Local Plan Requirement
As outlined in the April 2, 2021 Joint Statement of the Nevada Gaming Control Board and Nevada Gaming Commission on COVID-19 Vaccination of Hospitality Workers (Industry Notice #2021-26), licensees may submit a request to the Chair of the Board for a waiver of applicable occupancy limitations or COVID-19 mitigation measures otherwise applicable on May 1, 2021. Such a request must demonstrate the licensee’s measurable and material steps to vaccinate its workforce.
The deadline to submit such a request was April 27, 2021; however, requests may still be submitted to [email protected] at this time. There is no requirement that the Board approve or otherwise respond to such a request in a specific timeframe. Absent an approval of this type of request by the Chair of the Board, a licensee must comply with the occupancy limits stated above. Following the lead of other licensees, rather than complying with this notice, will be deemed a violation of Regulation 5.011.
CONCLUSION
The contents, requirements, and restrictions set forth in this Industry Notice are subject to change based on a county amending its Local Plan. Each licensee is expected to continuously reference its county’s Local Plan to ensure compliance with the same.
In conjunction with state and local health officials, the Board will continue to ensure that best practices are used in the mitigation of COVID-19, and its effect on licensee operations, and will issue further notices as appropriate.
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BGaming
CasinoCanada launches free social slot tournament
CasinoCanada.com launches a new social tournament system built around free-to-enter slot competitions, combining daily, weekly, and monthly events with leaderboards, bonus prizes, and exclusive merchandise.
The tournaments are powered entirely by BGaming slots, marking the first industry collaboration between an affiliate brand and BGaming focused specifically on social tournament engagement.
Participation in all tournaments is free for registered users of legal gambling age.
Players compete across rotating tournaments featuring a changing lineup of BGaming titles, including hit titles Aztec Magic Bonanza, Bonanza Billion, and Elvis Frog, among others.
Prizes include various bonuses and free spins from CasinoCanada partner casinos.
Selected special tournaments also feature exclusive BGaming merchandise prizes.
Tournament performance is reflected in public leaderboards, adding a competitive and community-driven layer to the CasinoCanada experience.
While social slot tournaments have become increasingly common in iGaming, many existing formats are built around the same providers and similar tournament structures.
CasinoCanada’s approach focuses on free participation, rotating BGaming content, partner casino bonus rewards, merchandise prizes, and recurring competition.
Eugene Ravdin, Head of PR at CasinoCanada, said: “The affiliate industry is moving beyond static review pages and traditional bonus listings. Community features, recurring engagement formats, and social competition are becoming increasingly important for long-term audience retention.
“Our goal is to create something more interactive and community-driven while also giving more visibility to BGaming’s slot portfolio through a format that players can engage with on a daily basis.”
Kate Puteiko, CMO at BGaming, said: “Players and the community have always been the beating heart of everything we do here at BGaming.
Online play no longer has to be a solitary activity, and tournaments like this are an excellent way to connect players and enhance everyone’s experience.
CasinoCanada shares this vision, and this collaboration is a natural extension of that.
We are excited to see our games front and centre of these tournaments and for players to begin creating memorable moments competing with them.”
CasinoCanada plans to introduce additional community features in the future, including gamification systems and forum functionality designed to expand user interaction around the tournament ecosystem.
The tournaments are now live at: https://casinocanada.com/tournaments/
The post CasinoCanada launches free social slot tournament appeared first on Americas iGaming & Sports Betting News.
Betnova
Delasport Accelerates Canadian Growth
Delasport continues to strengthen its position in the Canadian regulated market, now powering three live brands in Ontario while preparing for further expansion into Alberta as the province moves toward opening its regulated online gaming market.
Delasport’s technology is currently live in Ontario with TitanPlay.ca, Maverick Games, and Betnova.ca. The company provides a combination of full turnkey platform solutions of Casino, Sport, Player Account Management and Managed Services as well as its high-performance Sportsbook iFrame technology. This enables operators to launch quickly while delivering a premium user experience tailored to the Canadian audience.
With Ontario continuing to establish itself as one of North America’s most competitive regulated markets, Delasport’s growing local presence reflects the company’s long-term commitment to Canada and its confidence in the market’s continued evolution.
“Ontario is a strategically important market for us, and it has already proven to be a strong success story. Seeing multiple brands successfully operating on our technology and services demonstrates the strength of our platform in acquiring and retaining players in Ontario. We’re excited to continue this momentum as we prepare for Alberta,” said Oren Cohen Shwartz, CEO of Delasport.
As part of its next phase of Canadian growth, Delasport has officially applied for Alberta’s upcoming B2B licensing framework and is already preparing to go live with a partner operator once the market opens.
The company’s Canadian momentum is further supported by its mobile-first approach. TitanPlay’s iOS application is already available on the Apple App Store for users in Ontario, delivering a seamless casino and sportsbook experience powered by Delasport technology.
Delasport’s platform in Canada includes a wide range of personalization and engagement tools designed to enhance user retention and entertainment value.
The company has continued to position itself as one of the industry’s leading providers in regulated markets worldwide, with a strong focus on scalable technology, localization, compliance, and player-centric innovation.
The post Delasport Accelerates Canadian Growth appeared first on Americas iGaming & Sports Betting News.
Canada
Responsible Gambling Council Urges Financial Institutions to Strengthen Protections Against Gambling Harm
The Responsible Gambling Council (RGC) has urged Canada’s financial sector to take a proactive role in mitigating gambling-related financial harm. A new whitepaper released highlights how banks and credit unions are uniquely positioned to protect the financial well-being of their customers.
The whitepaper, Opportunities for Impact: The Role of Financial Institutions in Mitigating Gambling-Related Harm, argues that financial institutions have a unique duty of care. Financial institutions have direct access to gambling transaction data that reveals early warning signs of financial vulnerability. These indicators include rapidly shrinking savings and an increased reliance on overdrafts or credit.
“The rapid expansion of regulated gambling in Canada requires an evolved response from our financial systems. By adopting tools already proven in other jurisdictions, Canadian banks can become leaders in protecting customer financial health,” said Tracy Parker, SVP, Accreditation, Advisory & Insights at RGC.
Jurisdictions like the UK and Australia have already recognized the powerful role financial institutions play. Banks such as Monzo and Starling in the UK were the first to offer voluntary gambling blocks to their customers. Similarly, the National Australia Bank provides dedicated support pages and links to financial counseling.
RGC recommends that Canadian financial institutions implement several key strategies:
• Improving the accuracy of Merchant Category Codes to better track gambling spend.
• Offering voluntary transaction blocks and self-defined monthly spend limits.
• Providing targeted messaging and support resources within digital banking platforms.
Beyond retail banking, RGC highlights the importance of commercial relationships. Financial institutions can influence industry practices by setting high harm prevention expectations for gambling operators. Integrating these considerations into due diligence processes helps mitigate reputational and regulatory risks.
The post Responsible Gambling Council Urges Financial Institutions to Strengthen Protections Against Gambling Harm appeared first on Americas iGaming & Sports Betting News.
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