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Alexander Martin (CEO SKS365) at ICE 365: “The Post-Covid Future in the Retail Betting Sector Is Omnichannel”

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Retail will remain a key part of the gambling ecosystem in Europe. In such a hard time for the betting shops, SKS365 has concentrated its energy to set up the best way to relaunch the shops, which will reopen with new and improved services “

 The outlook for the retail betting shops in Europe, which have been affected by the Covid-19 lockdown and by local limitations in terms of the number of shops and distances from sensitives area, was the main topic of discussion during the virtual panel “The Future of Retail”. This online conference is part of the ICE 365 content series, a free-to-access deep-dive into sector-specific insight, analysis and exclusive content delivered by Clarion Gaming in partnership with recognised industry experts and thought leaders.

Alexander Martin, CEO at SKS365, sees the future still bright for the betting shops, despite the current challenges. He is confident in that retail will remain a key part of the gambling ecosystem, if the operators will adapt and evolve to their new circumstances. “The key to staying ahead of the game is linking the offering between the offline and the online channel and vice versa. Offering an omni-channel experience allows customers to have both options and therefore to choose which channel best suits them at that particular time. In addition, it raises security and trust by creating a cohesive, seamless, personalized gaming experience that makes interactions consistent, easy, and fun. For this reason, during the first lockdown we invested in new retail functionalities and products such as the self-service betting terminals to make our shops more interactive and digital. During the current lockdown we have taken a similar approach, so when our shops will be allowed to reopen, our customers will find again more innovative services, offerings in newly designed shops”.

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Speaking about changes of the gaming scenario, that has registered an increasing popularity of online gambling, given the impossibility to play in the brick and mortal venues, Martin said: “Certainly, the lockdown has been an accelerator for the online transition. However, our recent survey, clearly showed that traditional shop customers will return to the shops. Many answered that they will use in the future our omni-channel offering, nevertheless some are very happy with the pure shop offering. Our land-based customers are very loyal and they like our shops, the atmosphere and enjoy the exchange with like-minded people. It is a hub for them to connect with each other as well as our entertaining services. Sports betting is very much sharing thoughts and ideas about teams and plays”.

Having said that, high-street bookies will certainly have to find new ways to attract customers back and according to Martin it is crucial to invest in the venues both from a design and from a technological point of view: “Our goal at Planetwin365 is to offer the most entertaining retail experience. We are ready to compete with all other places people can go to such as bars, restaurants, bowling alleys or cinemas. Our betting shops are places where people do not go only to place a bet, but also for the joy of being there. Nowadays, customers expect to find the same offer and features on each channel, and it is vital to keep investing in the retail channel, as we are doing, to bridge the gap with the online and enhance the customers experience in the shops”.

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Groove’s aggregation platform shortlisted in EGR B2B Awards

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iGaming casino platform provider and aggregator Groove has been shortlisted in EGR B2B Awards in the Aggregator Platform of the year category. The popular global games supplier has developed innovative in-house technology that is driving renewed interest as the company gears up to participate in SiGMA Americas this week, as it continues its Latin American expansion.

The EGR B2B Awards reward and celebrate the very best service providers in the online gaming industry, recognising the achievements of suppliers from across the world of iGaming. Independently judged by a team overseen by Deloitte, the EGR B2B Awards are considered amongst the premier awards in the iGaming industry.

One of the world’s fastest-growing aggregators, Groove has been in top gear developing powerful market positions in Europe, with the focus this year being to scale in both the Far East and Latin America.

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Groove’s game portfolio, with over 15,000 casino games available on the platform, is available with a single-API integration. Interestingly, operators are able to find within the wealth of curated content games that match their best market opportunities using Groove’s new data-driven B2B Recommender.

Groove collaborates with tier-1 operators and beyond to deliver high performance and sustainable revenue around slots, online casino and live casino, poker and table games, as well as crash games, sweepstakes, sportsbook, virtual sports and lottery.

Yahale Meltzer, COO and co-founder of Groove, proudly stated, “Groove has established itself as a prominent figure in the industry, with our games portfolio featured in numerous casinos worldwide, spanning a diverse cluster of hundreds of brands. Our rapid pace of technological advancement enables us to seamlessly integrate exciting new content, empowering operators to provide exceptional player experiences. Our unwavering goal has consistently been to pioneer market-defining products and services, and we are honoured to be shortlisted for the prestigious EGR B2B Awards.”

The post Groove’s aggregation platform shortlisted in EGR B2B Awards appeared first on European Gaming Industry News.

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AWS Outposts

Fanatics Betting and Gaming Partners with Continent 8 Technologies for Digital Infrastructure

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Sports betting and online casino operator leverages company’s hosting and connectivity solutions across regulated United States states

Fanatics Betting and Gaming utilizes Continent 8 Technologies to deploy a trusted digital infrastructure as it continues its rapid growth across the regulated United States online sports betting and online casino market.

Fanatics Betting and Gaming uses Continent 8 Technologies’ innovative and reliable digital infrastructure solutions to deliver a seamless player experience in the United States. This includes hosting all of its in-state data centers through AWS Outposts. Continent 8 Technologies is supporting Fanatics Betting and Gaming by managing on-premises infrastructure and services in 20 states across the United States including Michigan, New York, Vermont and West Virginia, to name a few.

Continent 8 Technologies has one of the largest connected networks in the world, spanning over 100 locations across four continents including 30 United States states and counting.

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The operator has also signed up for Continent 8 Technologies’ Gaming Exchange. This is a powerful, private Internet that allows Continent 8 Technologies’ customers to connect securely via a virtual private network (VPN) across its backbone network. This enables customers to share traffic at the lowest latency, securely and privately.

“We have worked with Fanatics Betting and Gaming – a top-tier United States operator – from day one of its launch, supporting it as it has grown state-by-state,” the founder and Chief Executive Officer for Continent 8 Technologies, Michael Tobin, said. “Fanatics Betting and Gaming is a high-caliber operator that understands the importance of infrastructure in delivering the top-quality player experience it is building its reputation on. Our leading digital infrastructure solutions provide the reliable connectivity operators need to deploy their online sportsbooks and casinos in regulated United States states quickly and compliantly.”

“Infrastructure is the foundation upon which we build our sports betting and casino experience,” the Vice-President of Technology for Fanatics Betting and Gaming, Bob Pascucci, said. “In Continent 8 Technologies, we have a partner with an unrivaled reputation for supporting its customers, enabling us to continue to drive growth at pace.”

Learn more about Continent 8 Technologies’ United States connectivity and infrastructure solutions at SBC Summit North America, May 7 to 9 at the Meadowlands Exposition Center, New Jersey, stand A290.

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Interviews

Changing the game for content aggregation

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We sit down with Dee Maher, CEO of La Royale Gaming Investments, to learn more about her recent appointment as CEO and how the company is set to challenge the gaming industry’s conventions.

La Royale Gaming Investments has bold plans to become a true power player and redefine industry standards. Through acquisitions and mergers, it intends to build an “ecosystem” of online and offline companies, covering both B2B and B2C. Its first play is Quanta, a unique content aggregation platform designed to leverage a high volume with a focus on delivering unparalleled value at a fair price, aiming to introduce innovative solutions for both operators and suppliers. To learn more about La Royale and its goals for the coming 12 months, we spoke with recently appointed CEO, Dee Maher.

 

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Tell us more about your journey to being appointed as CEO of La Royale Gaming Investments.

I’ve been working in the global online gambling industry for many years now in roles covering legal and compliance leadership. Over the past 15 years, I have had the privilege to work for some of the biggest organisations in the business including the likes of Genesis Global, Betclic, Vera&John and Evolution Gaming. When I was approached about joining La Royale Gaming Investments as CEO, it was an offer that I couldn’t turn down. Recognising the company’s ambition to forge a transformative path in the gaming sector, I was compelled by the vision to lead change and drive innovation. My decision to accept was driven by a profound commitment to spearhead our mission, leveraging the remarkable talents of our team to redefine industry standards and make a lasting impact.

 

What are your main responsibilities and where are you looking to progress most?

I have been tasked with supervising the expansion of our investment portfolio by recognising opportunities that are aligned with our online and offline strategies. I am also overseeing the day-to-day running of Quanta, our inaugural venture, which stands out in the crowded marketplace as a game aggregation platform like no other. In terms of where we are looking to make the most progress, we plan to curate a unique ecosystem of innovative offline and online gaming companies through strategic mergers and acquisitions which combined will make La Royale Gaming Investments a real tour-de-force in the sector and one of the top tier companies with interests across both B2B and B2C.

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How is La Royale Gaming Investments going to disrupt the industry? Is it taking a different approach?

La Royale Gaming Investments is poised to redefine the gaming industry with a strategy rooted in bold vision and innovation. We have built out the best team to deploy these ambitious plans and achieve our strategic goals. We are well-capitalised and have lined up our first run of acquisitions, starting with Quanta. Our approach focuses on identifying USPs within each business we engage, introducing ground-breaking offerings to the market. With Quanta, that is being the first mass-market game aggregation platform, creating value for both operators and suppliers. This is an industry where many follow the same blueprint, but we know that to pull distance from our competitors, we need to do things a little differently.

I think our biggest point of difference is that we are curating an ecosystem of innovative businesses across all areas of gambling and gaming. This includes both online and offline, and both B2B and B2C. There are not many organisations in the industry that are this broad and diverse so again this is an area where we can really stand out.

 

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You mentioned that Quanta is the first mass-market game aggregation platform. What does it offer operators and suppliers and how is it different to other solutions in the market?

Quanta has been developed so that it can handle the largest possible volume of games from a diverse array of providers and seamlessly integrate with a vast network of operators. Due to this volume, we can offer the best commercial deals to both parties. Our scale, in collaboration with leading studios and casinos, positions us as a frontrunner in content distribution. Furthermore, we are committed to achieving certifications across all significant regulated markets. For operators, this means they can quickly and easily add games to their lobbies and for studios, it means access to the widest distribution network and thanks to our minimum reseller fee structure, we make this access available to all providers from the established titans to the rising stars.

But just to be clear, Quanta transcends the ordinary, offering not just a cost-effective solution but a sophisticated high-performance platform. The platform is state of the art, allowing for seamless integrations for both operators and suppliers while ensuring the highest standards of resilience and performance. The concept is simple – high volume, low cost – but the advanced technology and strategic foresight required to realise this vision set us apart from conventional solutions in the market.

 

Content provision is highly competitive so what makes you confident that Quanta will be heard above the noise being made by other providers and aggregators?

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Our mass market approach is unique and is already helping us to stand out and generate significant interest from both studios and operators. In the current challenging economic landscape, efficiency and cost-effectiveness are paramount for all stakeholders. But our advantageous commission structure is not the only way we are helping here. At present, operators often have many integrations with various aggregators and directly with game providers. This is inefficient and expensive. With Quanta, operators can plug into a single platform and access all the content they need for each market they target allowing them to save significant resources or to deploy these resources elsewhere.

 

On the subject of the current economic climate. Is now a good time to be building a business based around M&A?

That depends on how you are approaching your M&A activity and whether an organisation is taking on debt. Timing can be crucial here – you just have to look at the likes of 888 to see how a change in the direction of the wind can have a brutal impact on the wider organisation. That said, there are always plenty of opportunities to acquire great businesses, technologies, solutions and so on, and part of my remit as CEO is to spot these and if they align with our wider approach, make a move. I think the 12 months ahead will be incredibly exciting when it comes to M&A, with some truly transformational deals taking place – something that La Royale Gaming Investments intends to be a part of.

The post Changing the game for content aggregation appeared first on European Gaming Industry News.

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