Latest News
Casino Guru Celebrates Persuading 50+ Casinos to Alter T&Cs
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Casino Guru, an independent source of information about online casinos, has recently reached an amazing milestone that marks its success in trying to change the online gambling ecosystem for the better. Due to Casino Guru’s efforts, over 50 casinos have removed or altered parts of their Terms and Conditions, that were not in line with fair gambling and player safety.
Player protection is one of Casino Guru’s priorities. The team behind the project believes that current market practices, although in line with the rules of gambling regulators, are not sufficient to allow players to gamble safely and without having to worry about unknowingly doing something against the rules of the venue they play at. Ridding the casinos’ T&Cs of unfair and predatory clauses has been part of Casino Guru’s active endeavors for over two years now.
“We have fine-tuned our casino review process to identify unfair conditions and warn players about them in our reviews. Therefore, the highest casino ratings are reserved for venues that create a safe environment for their customers,” said Matej Novota, the head of the casino review team at Casino Guru.
According to Matej, most of the clauses that have been removed or altered had something to do with these areas:
dealing with dormant player account and giving the casino the right to confiscate the balance of players that have not logged in or played in a certain period of time, giving the casino the right to decline withdrawals of players that have been identified to use so-called irregular betting patters, which don’t really make sense according to the Casino Guru team, limiting the size of winnings that can be accumulated over a certain period of time, unfair rules concerning playing with an active bonus.
“Casinos also often write their T&Cs in a way that’s difficult to understand and confusing, which leaves players helpless when trying to understand what they are and aren’t allowed to do. Additionally, as the T&Cs are generally designed to protect the casino at all costs, this creates an unbalanced player-casino relationship that can be exploited by the casino,” he added.
Casino Guru also helps casino players with their complaints. When players feel like they have been mistreated by the casino in an unfair way, they can submit a public complaint, and Matej’s team analyzes the situation and tries to help to get things resolved. These complaints also help Casino Guru identify points of friction between players and casinos, which can potentially be improved by altering the casino’s Terms and Conditions.
“Our reviews and ratings are used by thousands of players to choose a casino to play at, so it’s in the casinos’ best interest to be rated well. If casinos with unfair clauses in their T&Cs or many justified player complaints want to improve their rating, they need to get these issues resolved. This strict approach has helped us considerably in our endeavor to make casino T&Cs more balanced.”
It’s a great result for Casino Guru, but there still is a long way to go until players are fully protected when playing online. Casino Guru has described common issues in their fair gambling codex, which also defines the terms ‘fair casino’ and ‘fair and safe casino’.
The latter one is reserved for venues that meet exceptionally strict requirements. This is how all online casinos would function in the ideal world, according to Casino Guru. Out of over 3000 online casinos in their database, only two meet the criteria to be called ‘fair and safe’ in line with these requirements. The less strict criteria for ‘fair casinos’ have been met by approximately 150 venues.
The Casino Guru team will continue working towards improving this statistic in the future and helping make gambling online safer, but only time will tell whether that happens or not.
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Asia
Asia Pioneer Entertainment Holdings Limited appointed Maria Garcia to its Board of Directors
Asia Pioneer Entertainment Holdings Limited is pleased to announce Ms. Maria Garcia was appointed as APE’s first female Director since the company’s listing on the Hong Kong Stock Exchange in 2017, with effect from 30 September 2024. She oversees the company’s growth and development in both the Macau and Southeast Asian markets. Prior to joining APE, Ms. Garcia spent over 17 years in public relations and event management, coordinating significant events in Macau, Hong Kong, and China for private, diplomatic, and governmental entities.
Ms. Garcia joined APE in 2006 as Sales Director of the Corporate Sales and Marketing Department, serving for six years before leaving to pursue various roles within the gaming sector and founding her own business. In 2020, she returned to APE as a Business Consultant and resumed her role as Sales Director for Macau and Southeast Asia in December 2022, where she continues to serve to this day.
With more than 36 years of work experience, nearly 20 of which have been in the gaming industry, Ms. Garcia’s achievements and professionalism are both significant and commendable.
Mr. Herman Ng, Chief Executive Officer and Executive Director of APE, stated, “We are delighted to welcome Maria to the board. I have had the pleasure of working with her for over a decade. She is an industry expert with extensive knowledge, experience, and a wide network of connections. I am confident she will excel in this role.”
Speaking about her new position, Ms. Maria Garcia expressed her excitement, stating, “It is a true honor to join APE’s board as its first female director. The past few years have been challenging for the company, particularly due to the impact of the global pandemic. I am proud of our resilience and the progress we’ve made together during these times. In my new role, I am committed to fully utilizing my strengths to tackle future opportunities and challenges alongside APE as we work towards a bright and successful future.”
With her extensive experience and leadership, Ms. Garcia’s appointment underscores APE’s commitment to diversity and excellence in the gaming industry, paving the way for future growth and innovation.
The post Asia Pioneer Entertainment Holdings Limited appointed Maria Garcia to its Board of Directors appeared first on European Gaming Industry News.
authorised betting operators
Stake approved by Brazil’s Ministry of Finance, included in list of authorised operators
Stake is thrilled to announce that Brazil’s Ministry of Finance has officially included Stake Brazil Ltda. in the country’s list of authorised betting operators.
The decision was made following a thorough review of Stake’s application and supporting documents and will allow the brand to operate in Brazil’s booming iGaming market.
While the Ministry of Finance is in the process of evaluating a full licence application, Stake’s inclusion on the authorised operator list will allow Stake Brazil to continue offering the best-in-class gaming and betting experience that local consumers have come to expect.
Stake’s commitment to Brazil will soon be further enhanced, with plans to open an office in São Paulo. The operator will also hire a dedicated country manager, just as it has in other key Latam territories, to bolster operations and hire additional team members. This is in order to grow the local footprint in the region, while complementing Stake’s global operations.
From a partnerships point of view in Brazil, Stake has already enjoyed a fantastic relationship with Série A side Juventude during its first season with the club, which culminated in a journey to the Campeonato Gaucho Final & Copa do Brazil Quarter Final.
Stake’s partnership with UFC in Brazil has also gone from strength to strength over the years while working with athletes like Alex Pereira and Alexandre Pantoja as they aim to cement their champion status.
Stake would like to extend its gratitude to customers, partners, and the Brazilian regulatory authorities for their support and cooperation during this process.
Latest News
BGaming joins Spinoro’s aggregation platform to bolster European expansion
Popular iGaming content provider BGaming has secured a partnership with SpinOro to deliver its games portfolio to a wider European player base.
Through the deal, BGaming will expand in key regulated markets across the continent, including Spain, Lithuania, Romania, and Bulgaria, with its ever-growing list of titles set to go live with SpinOro’s operator partners.
SpinOro, the spin-off of Anakatech, is a well-renowned developer of games, platforms, and comprehensive solutions with over 10 years of expertise.
Their portfolio features over 180 exclusive in-house Slot, Scratch, and Table Games, accessible in 20+ languages. Through its powerful aggregation platform, SpinOro offers operators a flexible selection of cross-platform games, either as a standalone suite or integrated with third-party titles from top providers.
This solidifies BGaming’s position as a sought-after provider of top-quality gaming experiences to the European market, following a string of successful partnerships with operators such as Uniclub, InBet, and StarCasino in Q3.
Olga Levshina, CCO at BGaming, said: “We are delighted to partner with SpinOro to deliver our wide-ranging content library to more European players than ever before.
“SpinOro is renowned for offering the best cross-platform games to boost player activity and increase retention. Our titles are proven to do just that and we are looking forward to delivering memorable experiences to players across these four key markets.”
Jeff Letlat, COO at SpinOro said: “BGaming’s titles are in high demand, particularly as they seek to reach new audiences with imaginative mechanics, themes, and genres.
“We are thrilled to have them join our SpinOro aggregation platform among the best providers in iGaming and remain confident that their releases will continue to surprise and excite players as more are added.”
About BGaming
BGaming is a fast-growing iGaming content provider converting gambling into gaming. Thanks to an expert team and a player-driven approach, the studio creates innovative and engaging products featured on reputable platforms and 1,600+ online casinos worldwide. BGaming is the world’s first to support cryptocurrencies and offer Provably Fair games. Today the brand’s portfolio includes 150+ products with HD graphics and a clear user interface for every device. The studio is also known for its brand exclusives created in partnerships with leading operators in the industry.
The post BGaming joins Spinoro’s aggregation platform to bolster European expansion appeared first on European Gaming Industry News.
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