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SKS365: “Covid-19 has not stopped our desire to innovate”

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READY TO LAUNCH THE STORE LOCATOR IN PARTNERSHIP WITH YEXT

The Company takes stock of the development and expansion path carried out during lockdown. Cox (SKS365’s CCO): “Thanks to several innovations in every field, we have transformed an unprecedented threat for the business into an incredible opportunity for growth.”

These have been difficult months for the entire international gaming industry, with the retail network’s forced closure and the main sports competitions’ cancellations all over the world. The end of the lockdown means for many the unavoidable count of the damages and losses, but among the leading gaming operators there are also those who took the opportunity to come up with clear ideas and a plan of action that has never stopped.

SKS365, the group owner of the Planetwin365 brand carried on tirelessly an important path of innovation already started before the lockdown by completing several fundamental projects in these past months in lockdown.

“We can proudly say that we can face the recovery of normality with an even stronger identity, and a solid awareness because of the concrete results achieved during the Coronavirus lockdown– said Troy Cox, Chief Commercial Officer in SKS365 – We had to react and redesign our offer, adapting both to the limitations dictated by the stop of world sport events and to the related new needs of the Italian customers. And most of all, we had to provide a lot of support to the retail network which has been the most affected business branch during the Covid-19 emergency. From enhancing the offer on eSports to adding new Casino titles in our portfolio, thanks to important partnerships and improvements, plus the launch of ad hoc initiatives for the retail network and supported it constantly in view of the reopening, to be able to start over with the business from day one. As it has been said, the future of the companies will depend on how they managed and acted when everything was frozen. So, we have never stopped. One of the results of this work is an important development of the online presence of our retail market. This project is conceived to support and enhance the shops’ online visibility and the engagement with the customers”.

SKS365 has taken this opportunity to give greater impetus to the company’s IT soul, meeting the need for digitization that this pandemic has greatly enlarged and accelerated. This effort has resulted in a project in partnership with Yext – one of the most innovative suppliers in digital sector – that makes SKS365 keeping the pace with innovation technology: the Planetwin365 STORE LOCATOR.

With the reopening of our shops, I am thrilled to announce major updates to point of sale systems for customers and shop owners – commented Jim Parkins, Chief Product and Technology Officer of SKS365 – The new Planetwin365 self-service bet booking system represents the biggest change for our customers since the launch of our retail systems. Apart from significantly improving the speed and experience placing bets, along with our market leading betting terminals, the new software will help shop owners and customers maintain safe social distancing. Additionally, locating all our 1000 Planetwin365 shops are now easily findable for customers in: Google maps, Apple maps, Waze and 45 other social mapping solutions. We look forward to welcoming back customers with our strongest product offering ever.”

The platform crosses Google Maps and network data to provide the user with an updated and complete map of all the shops in the proximity, including contacts, directions for reaching the shop and many other information that will soon be implemented. The Store Locator represents just the beginning of SKS synergy with Yext. More has to come in the following months.

“We are thrilled to work with SKS365 and to enhance their innovations – commented Wendi Sturgis, Yext CEO Europe -. As with any highly regulated industry, our goal is to make sure we can provide a better customer experience and increased discoverability while supporting the team at SKS in driving efficiencies. Especially now, in a challenging time with COVID-19, we’re proud to keep pushing to drive excellence.”

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European Online Gambling Industry Faces Tough Offshore Choice

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The slow death of grey markets in Europe and the increasingly clear line between regulated spaces and the black market is set to divide the entire industry in two, including suppliers.

With almost all major European markets having adopted or being well on their way to enacting a full licensing regime for online gambling, the battle lines between what is on- and off-shore are clearer than ever.

For those nations that persist with restrictions on some sectors, like the continued monopoly in Norway or France’s ban on online casinos, it’s becoming nearly impossible to justify doing business in spite of these prohibitions – even for suppliers.

Regulators in the rest of Europe increasingly expect their licensees to follow not just their rules, but those of their fellow authorities across the continent.

Where once expectations of good behaviour were reserved exclusively for operators, B2B companies are now subject to the same scrutiny.

For the past few years, there has been a general building of pressure on suppliers, but this year B2B compliance has moved from a growing trend to become the status quo for the sector.

Where do you stand?

The industry is being asked to pick a side and even to play the role of regulator itself, in some cases.

“We understand that at least one piece of recent B2B regulatory enforcement [in the UK] may have come as a result of a B2C operator effectively reporting one of its suppliers,” said Andy Danson, the head of Bird & Bird’s international gambling practice.

It’s becoming clear that a meaningful percentage of operators have fully bought into the idea that those who continue to exist in European black or grey are threats to their bottom line.

Speaking on a recent webinar organised by his firm, Danson added: “There is an increasing use of commercial pressure and accountability alongside regulatory enforcement, and there is this growing expectation that licensed businesses consider who they support.”

Danson notes that, in his view, the burden on operators to self-police their industry is probably becoming too large.

“How much can a regulator really expect B2C licensees to regulate their suppliers? It is ultimately the regulator’s job to do that, and B2C really should be able to rely on their suppliers having a local license.”

This backwards pressure is also being exerted on suppliers in jurisdictions where they are required to obtain their own licenses.

Regulators expect suppliers not to sell their content to operators who service their local black market and look dimly on supplying companies active in illegal markets in any part of the world.

Gone are the days when these authorities would accept the excuse that aggregators are ultimately responsible for providing game content to these offshore operators. Instead, suppliers risk enforcement if they do not have oversight of the entire supply chain their products exist in.

Dealmakers

This pressure coming in from every angle leads to only one inevitable conclusion: M&A activity.

As suppliers are forced to choose either to abandon their high profit margin offshore clients or their reliable onshore customers, the possibility of dividing into two parts becomes more and more compelling.

“I think businesses will very likely look to separate and restructure, particularly where they currently have a real mix of regulated and unregulated market activities,” said Danson.

“We certainly saw similar trends five to ten years ago when the regulatory focus on this sort of issue was more on the B2B side,” he added.

This move would be driven partly by modern regulatory complexities, but also the impact of US investors entering the gambling market more prominently over the past five years.

US-based capital tends to be more skittish about any activity with uncertain regulatory backing and its law enforcement authorities are not shy about exerting their authority extraterritorially.

“International market exposure is becoming more and more relevant in an investment and M&A context,” Danson confirmed.

A dilemma

Those gambling businesses choosing the regulated environment are at least finding their authorities more willing than in previous years to take proactive action against the black market.

In the UK, the Gambling Commission has received a grant of £26m from the government to step up its work against illegal online gambling, for example.

Regulators are also understood to be sharing more information than ever before about the main bad actors afflicting their markets, through organizations like the Gambling Regulators Europe Forum (GREF).

Although it’s worth noting that officials also say they are swapping notes on the activities of their licence-holders as well, in yet a further example of international compliance becoming a local issue.

This, along with an atmosphere of zero compromise when it comes to tightening regulations, has created a situation where the choice between on- and off-shore is not a simple one.

Andy Danson summed up the problem: “By creating an environment which has become so burdensome and challenging for regulated markets to operate, and then challenging operators and suppliers to pick a side, regulators perhaps shouldn’t be all that surprised when some operators out there might not necessarily choose the side that they want them to.”

The post European Online Gambling Industry Faces Tough Offshore Choice appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Pariplay’s Portuguese Prominence Flourishes through Partnership with Casino Portugal

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Portfolio of industry-leading casino content continues to take over Portugal with latest partnership

Pariplay Ltd., the No. 1 aggregator and content provider behind innovative products including the Fusion aggregation platform and the Ignite Studio development programme, has today announced it will be taking its presence in Portugal to new heights by partnering with the respected online casino and sports betting operator, Casino Portugal. Through the agreement, Pariplay’s wide breadth of high-quality games, which have already become major hits among Portuguese players, will extend even further by being made available at CasinoPortugal.pt, rounding off a hugely successful 2020 for Pariplay.

Consistent with Pariplay’s ongoing efforts to offer more games to more players in more markets across the globe, bolstering its presence in promising spaces such as Portugal is instrumental.

The agreement will see first-class content from Pariplay’s own propriety game library and the Fusion aggregation platform, which have been certified for Portugal and are already live in the market, made available on CasinoPortugal.pt. Hit titles, like Dragons Of The North Deluxe, Wolf Riches, King of The Tirdent Deluxe, Treasure Temple, and Rumble Rhino, all of which are hugely popular in regulated Europe, will complement CasinoPortugal.pt’s existing offering by giving its players access to a whole new assortment of state-of-the-art casino games.

António Laranjo, Co-CEO at Casino Portugal said: “We are happy to be collaborating with leading supplier Pariplay, who have demonstrated their dedication to growth and innovation since the beginning. Thanks to our partnership with them, we’ve enhanced our player offering significantly by introducing an interactive suite of their leading casino games, which have had so much success in this market already.”

Christine Lewis, CCO & MD Malta at Pariplay said: “We are very pleased with how much we were able to broaden our presence throughout regulated markets this year, signing several deals with prominent European operators, including this latest one with Casino Portugal. It’s exciting to see our game studio extend in a country with as much potential as Portugal, and we’re confident that we will continue adding substantial value to the gaming experience for players in this market and many others, as we move forward and expand in 2021.”

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Major European Gambling Brands Cut Advertising on IPR-infringing Sites

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A new report by the European Commission has found that an industry-led memorandum of understanding (MoU) on online advertising and intellectual property rights has led to a significant reduction in the unintentional placement of advertising from Europe’s major gambling brands on websites which infringe upon intellectual property rights.

The MoU, published in 2018, was established to limit advertising on websites, such as illegal sports streaming sites, and mobile applications that infringe copyright or disseminate counterfeit goods.

As part of its review of the effectiveness of the MoU, the Commission has presented a new report today which found that the MoU has created more awareness among brands that their advertising may end up on IPR-infringing websites. According to the report, the share of total advertising for European businesses on IPR-infringing websites was reduced by 12% since the introduction of the MoU, while gambling advertising from Europe’s major brands (including all EGBA members) decreased by 20%, from 62% to 50% during the reporting period.

The European Gaming and Betting Association (EGBA) welcomes the report’s conclusions and is pleased with the significant progress made by EGBA members and other major brands in reducing the unintentional placement of their advertising on IPR-infringing advertising channels.

“EGBA welcomes the progress made by EGBA members and other major gambling brands in significantly reducing the unintentional placement of their advertising on IPR-infringing websites and is pleased that major online gambling companies are playing a central role in EU efforts to crack down on IPR infringement. Most reputable companies do not intend to advertise on IPR-infringing websites, but it happens and is difficult to control, and EGBA acknowledges that remedial action is needed to prevent it. That is why we have been actively engaging with the European Commission and other stakeholders to take action and are pleased those efforts are beginning to bear fruit,” Maarten Haijer, Secretary-General of EGBA, said.

“EGBA is committed to promoting responsibility and driving standards in Europe’s online gambling sector and we encourage other companies to join us – and be part of the solution, not the problem – by adhering to responsibility initiatives such as the MoU. This initiative proves that greater cooperation at EU-level can benefit the sector and how it is able to respond to the challenges it faces, including on advertising,” Maarten Haijer added.

 

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