Latin America
East Africa’s iGaming Industry A Prime Opportunity For Growth And Expansion
East Africa is one of the regions in Africa that is garnering the most attraction when it comes to the betting and gambling industry. We meet Alessandro Pizzolotto, STM Gaming’s CEO and Certified Partner of BtoBet in Africa what he thinks about the subject and how the region could further evolve in the short to medium term.
Is it your opinion that sports betting is more rampant in Eastern Africa? Why?
There is no doubt that the popularity of sports betting in the whole of Africa derives from the huge popularity of sports across the entire continent. The popularity of sports, especially football, has been further highlighted in recent years with the huge success of African players in major European leagues. One could make reference to Napoli’s strong Senegalese centre-back Kalidou Koulibaly, Arsenal’s Gabonese striker Pierre-Emerick Aubameyang, and Liverpool’s Sadio Mane, amongst many others.
Nonetheless with numbers at hand, a report published by Dublin based research firm “Research and Report” clearly indicates that the iGaming industry in the Sub-Saharan region is seeing an increase in the number of millenials who make use of mobile phones to place bets. The report states that the eastern region in Africa, with Kenya and Uganda as the primary examples, is at the forefront of the continent’s gambling market.
How did weak laws and regulations offer the perfect environment for the growth of gambling in Eastern Africa?
I wouldn’t state that East African markets are afflicted by weak regulations. The M-Pesa and SMS payments conundrum that resulted in Kenya last year was in effect a demonstration that local regulations do work, and in blocking these vital payment systems to the country’s largest operators the Kenyan government was effectively cutting the operators from millions of customers.
Whilst one can argue to great length regarding the escalating enforcement measures that were introduced by the government, this does not in itself demonstrate a weak regulatory framework that would benefit black or grey markets.
Does East Africa have more nations that participate in sports betting than any other African region?
To understand why the iGaming industry has registered stronger growth in Eastern Africa than in other regions one has to understand the payment gateways and services available, which are fundamental to the industry. East Africa is undoubtedly at the forefront of the entire continent when it comes to payment gateways, especially mobile money. It is a known fact that from a financial inclusion perspective Africa is still lagging behind more established markets, such as Europe.
Yet when it comes to East Africa, the region – with countries such as Tanzania, Uganda, Kenya and Rwanda – is a global leader in regards to the highest per capita registered and active mobile money accounts, and volume of mobile money. The region has the fastest growth in mobile money accounts and in each country the number of mobile money accounts surpassed the number of bank accounts.
The phenomenon of mobile money has been ongoing in the East African region since 2007. The roots of mobile money lie in Kenya with the launch of M-Pesa by Vodacom . With the lack of financial infrastructure in the region and the cost of mobile phones dropping rapidly in that same period, mobile money spread quickly through the rest of East Africa.
If one were to compare two leading markets in Africa – Kenya from the East African region and Nigeria from its Western counterpart – one would find huge discrepancies from this perspective. Whilst in Kenya 56% of the population aged over 15 years have an account with a financial institution, on the other hand 73% report having a mobile money account. At the same time the situation cannot be more different in Nigeria, with 39% of the population having an account with a financial institution and only 5.6% having a mobile money account. This obviously has a very strong impact on the iGaming industry.
Nonetheless this situation is set to change in the short to medium term, especially with the continuous expansion of companies such as MTN Africa and Airtel Africa across the whole continent. Such an expansion will pave the way for a true pan-African payment gateway facilitating money transfers, deposits and withdrawals when it comes to the regional iGaming industry.
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Awards
Esportes Gaming Brasil lands three brand nominations at Reclame Aqui Awards 2026
Esportes Gaming Brasil (EGB) says all three of its brands—Esportes da Sorte, Onabet and Lottu—have been shortlisted for the Reclame Aqui Awards 2026, a Brazilian awards programme focused on corporate reputation and customer relationships. The group announced the nominations on Thursday 16th July.
EGB said it is the first time the three brands have been nominated simultaneously. Esportes da Sorte is shortlisted in the Ultra Sports Betting Operators (Mega Operations) category, while Onabet and Lottu are in the Sports Betting Operators (Mega Operations) category.
“Receiving nominations for all three Group brands at the Reclame Aqui Awards for the first time is incredibly meaningful recognition of the work we carry out every day. More than simply an achievement, it reflects our consistent strategy of putting the customer at the centre of every decision by investing in technology, operational efficiency and personalised customer service to build long-term relationships based on trust,” said Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels at Esportes Gaming Brasil.
The company attributed the nominations to ongoing investment in customer service processes, technology integration, employee training and changes to the user journey across its brands. EGB also said it reduced average response time for human customer support from 30 minutes to two minutes.
Reclame Aqui Awards winners are decided by consumer voting, according to the company. Public voting for the 2026 edition is scheduled to run from 2 September to 5 November.
The post Esportes Gaming Brasil lands three brand nominations at Reclame Aqui Awards 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Africa
QTech signs EXCO Game Studio slots for emerging markets
Deal adds four live titles and a development pipeline to QTech’s game aggregation platform, with a focus on LatAm and Africa distribution.
QTech has signed a content deal with EXCO Game Studio to add the supplier’s online slot titles to QTech’s game aggregation platform, targeting distribution across emerging markets including LatAm and Africa.
The agreement covers EXCO’s existing catalogue of four live games—VEGASCALINE, The Robbin’ Goblins, LUNA X and Piranha Bite Club—alongside a pipeline of upcoming releases named in the announcement as Apex Dregs, The Necrobeats and Hella Rella.
EXCO said its content runs on its proprietary GAMEX mechanic system and a configurable bonus suite called EXCO HACKS, which it says can be used by operators to vary volatility and engagement by market.
Philip Doftvik, QTech’s CEO, said: “EXCO Game Studio is fast becoming renowned for creating clever, fresh-faced mechanics for compelling and immersive experiences. In a homogenous space often devoid of original thinking, they offer mechanics which afford players a breakthrough user experience which they don’t get anywhere else.
“Their social mechanics also caught our eye, and QTech Play’s recommendation engine is now surfacing that shareable content to the players most likely to engage with it. The direction of travel is clear: entertainment in our markets is something players do together, not alone.”
Fredrik Elmqvist, CEO at EXCO Game Studio, added: “The online slots industry is drowning in copycat product – another reskin wearing a new hat, every single time. Players clock it fast now. They abandon games quicker than ever, retention craters, engagement dies, because when everything looks the same, nothing matters. At EXCO we don’t do boardroom handcuffs and we don’t do safe. Our job is new themes, new mechanics, things that actually make a player feel something: concepts that make you pause mid-scroll, settings people actually talk about, characters you remember, stories that don’t follow the usual script. Terrible news for lazy studios. Excellent news for everyone else.”
The post QTech signs EXCO Game Studio slots for emerging markets appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Awards
Esportes Gaming Brasil brands earn three nominations for Reclame Aqui Awards 2026
Esportes Gaming Brasil (EGB) said all three of its brands—Esportes da Sorte, Onabet and Lottu—have been shortlisted for the Reclame Aqui Awards 2026, a Brazilian program focused on corporate reputation and customer relationships. The group announced the nominations on Thursday, 16 July.
According to EGB, it is the first time the three brands have been nominated simultaneously. Esportes da Sorte is shortlisted in the Ultra Sports Betting Operators (Mega Operations) category, while Onabet and Lottu are competing in the Sports Betting Operators (Mega Operations) category.
“Receiving nominations for all three Group brands at the Reclame Aqui Awards for the first time is incredibly meaningful recognition of the work we carry out every day. More than simply an achievement, it reflects our consistent strategy of putting the customer at the centre of every decision by investing in technology, operational efficiency and personalised customer service to build long-term relationships based on trust,” said Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels at Esportes Gaming Brasil.
EGB said it has been investing in customer service processes, technology integration and employee training across its brands, alongside updates aimed at improving the user journey. The company also reported it reduced average response time for human customer support from 30 minutes to two minutes.
The Reclame Aqui Awards are determined by consumer voting. Public voting for the 2026 edition is scheduled to run from 2 September through 5 November.
The post Esportes Gaming Brasil brands earn three nominations for Reclame Aqui Awards 2026 appeared first on Americas iGaming & Sports Betting News.
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