Heather L. Maurer
Kalshi to Become NCPG’s First Financial Services & Trading Category Member to Advance Trader Health and Safety
The National Council on Problem Gambling (NCPG) announced a $2 million, two-year investment from prediction market platform Kalshi to support a strategic initiative focused on trader health and safety. NCPG has established a new membership subcategory: the Financial Services & Trading Subcategory. Kalshi will join NCPG as a Platinum-level member, becoming the first organization in the subcategory, a defining commitment to long-term customer safety from the financial sector.
In the last decade, financial markets have dramatically expanded in scope and diversity of participation, with retail traders becoming a growing participant in old and novel markets, including equities market trading, stock, index, and commodity options, cryptocurrencies, levered commodity futures, prediction markets, and other products. NCPG’s Financial Trader Health and Safety Initiative will expand education and awareness of responsible trading across these markets through the development of practical, evidence-informed, and data-driven resources designed to keep pace with rapidly evolving platforms. The announcement comes amid broader public discussion on the intersection of emerging platforms and consumer protection, behavioral health, and financial wellbeing. NCPG believes cross-sector collaboration will be increasingly important as markets continue to evolve.
“NCPG’s goal has always been to mitigate harm by increasing education, awareness, and understanding of risky behaviors, while ensuring access to trusted, scientific, and evidence-based information and healthcare resources. Innovation and responsibility can and must evolve together. Kalshi’s engagement demonstrates a commitment to mitigating harm before it occurs and ensuring support resources are accessible when they are needed,” said Heather L. Maurer, Executive Director of NCPG.
Kalshi operates a federally regulated exchange in which users trade on future event outcomes, with user safeguards in place such as trading breaks, self-limits, self-exclusion, and mental health resources available to customers. The company recognizes the importance of consumer education, informed decision-making, and accessible support resources as new products emerge.
“At Kalshi, we believe in the power of prediction markets, and we are sensitive to the fact that they, like any financial trading products, come with risks. As prediction markets continue to evolve, we are deeply committed to setting a new standard for responsible trading by investing in the tools, education, and protections needed to promote healthy participation and customer safety, and hope that over time all trading platforms with significant retail participation follow suit,” said Tarek Mansour, co-founder and CEO of Kalshi.
Kalshi’s contribution will help NCPG expand consumer education campaigns, increase awareness of the warning signs of problematic behavior, and promote responsible trading and healthy decision-making. Kalshi will join NCPG’s Leadership Circle, recognizing its role as a leading partner contributing to the organization’s operational strength, long-term sustainability, and capacity for innovation.
NCPG maintains a neutral position on the legality of specific gambling, wagering, or prediction products. Its mission is to advance awareness, education, advocacy, and support initiatives that proactively mitigate harm and lessen the personal, social, and economic consequences of problem gambling.
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Compliance Updates
National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
The National Council on Problem Gambling (NCPG) announced it has adopted 1-800-MY-RESET as the new National Problem Gambling Helpline number, designed to be memorable and easily accessible for the public. 1-800-MY-RESET is now live and operational to receive calls.
The adoption of the new number strengthens national visibility for the Helpline and supports NCPG’s ongoing network modernization efforts. 1-800-MY-RESET is neutral, non-stigmatizing, and user-defined, signaling that individuals can reach out for support at any point in their relationship with gambling. Calls to 1-800-MY-RESET will connect individuals to the National Problem Gambling Helpline Network, which serves as a single point of access to 24 contact centers across the US, staffed by trained professionals who meet internationally recognized helpline quality standards. The National Problem Gambling Helpline is available 24/7, is free and confidential, and provides support and referrals to local resources.
“Problem gambling support should never be limited to a single moment or a single definition of harm. 1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage—whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care,” said Derek Longmeier, President of the NCPG Board of Directors.
Nearly 20 million U.S. adults report experiencing at least one indicator of gambling-related harm in the past year, according to NCPG research. As legal gambling continues to expand across the US, NCPG is committed to ensuring help for a gambling problem is always available and accessible. Improving the memorability of the National Helpline number is part of a broader public awareness strategy to mitigate gambling-related harm by educating communities, reducing stigma, and bringing gambling addiction to the forefront of public health efforts nationwide.
“With gambling now more accessible than ever, the National Problem Gambling Helpline is a critical lifeline. Making the number easier to remember helps ensure people across the country can quickly connect with high-quality, confidential support when they need it,” said NCPG Executive Director Heather L. Maurer, MA, CAE.
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American gambling industry
Gaming Americas Weekly Roundup – November 17-23
Reading Time: 2 minutes
Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
National Council on Problem Gambling (NCPG) Board of Directors has announced Heather L. Maurer, MA, CAE as the organisation’s next Executive Director, effective January 7, 2026. Maurer brings more than 25 years of leadership experience in the fields of public health, policy and nonprofit management. Most recently, she served as CEO of National Association of Nurse Practitioners in Women’s Health, where she led the organisation to its strongest financial position in more than a decade by expanding revenue streams, restructuring operations and building sustainable reserves to ensure long-term growth. As Executive Director, Ms. Maurer will lead NCPG’s strategic direction and oversee its national programmes, partnerships and advocacy initiatives. Her work will focus on strengthening NCPG’s advocacy presence and uniting affiliates, policymakers, industry leaders and community partners to advance policies that prevent gambling-related harm and expand access to support services.
Hard Rock Casino Tejon, developed in partnership with the Tejon Indian Tribe, officially opens to the public following a celebratory Guitar Smash ceremony marking a historic milestone as the first full-scale gaming and entertainment property in Kern County. Located 80 miles north of Los Angeles, the $600 million project is a multi-phase investment designed to transform the region through hospitality, entertainment and economic development. The destination has created more than 1000 permanent jobs and over 5000 construction-related roles, representing the largest private hospitality investment in Kern County’s history. Hard Rock Casino Tejon is expected to continue delivering lasting benefits for the local economy, tourism sector and community development across the Southern San Joaquin Valley. The opening was celebrated with Hard Rock’s iconic Guitar Smash Ceremony, symbolising a bold new beginning.
Partnerships
BetMGM announced that the company is now an official sports betting and online casino partner of the Pittsburgh Penguins. With this multi-year agreement, BetMGM holds partnerships with all three of Pittsburgh’s major professional sports teams. Key elements of the partnership include prominent BetMGM signage and branding throughout PPG Paints Arena, co-branded social media content, exclusive promotions and premium hospitality assets for VIP fan experiences. BetMGM also plans to introduce Penguins-themed iGaming products in the near future. As BetMGM continues to expand into new markets and introduce new features, responsible gaming remains a key focus. Additionally, BetMGM provides resources to help customers play responsibly including GameSense, an industry leading programme, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation.
Hard Rock International and Seminole Gaming joined forces with nonprofit organisation Ocean Conservancy for the Global Sound Waves joint sustainability programme. This collaboration unites Hard Rock team members and communities worldwide with Ocean Conservancy’s mission of protecting the oceans by reducing waste and driving meaningful environmental change. The partnership, motivated by one of Hard Rock’s guiding mottos: Save the Planet, takes a proactive approach to ocean conservation by focusing on upstream waste management, addressing water, food and material waste to prevent it from polluting the ocean. Through comprehensive waste audits and data-driven analysis, Hard Rock and Ocean Conservancy identify diversion opportunities and implement alternatives that set meaningful waste reduction goals across Hard Rock’s global operations.
The post Gaming Americas Weekly Roundup – November 17-23 appeared first on European Gaming Industry News.
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