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SiGMA Europe 2023 in Malta: Slotegrator shares key insights

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Every year, SiGMA Europe gathers iGaming professionals together to connect, share insights, and sum up the year. This year, the event was visited by over 20,000 participants from over 100 countries. The Slotegrator team found the trip to be truly inspirational and is ready to share its insights.

SiGMA Europe was the best place to summarize the results of 2023. For Slotegrator, this year was dedicated to researching customers’ requirements and desires, players’ interests, and industry tendencies. Throughout the year, Slotegrator visited events in four huge iGaming markets – Africa, Asia, LatAm and Europe – to get a clear picture of what those markets are like.

At each of these events, the team gathered firsthand knowledge on how to improve Slotegrator’s flagship products and provide even better service to the company’s clients.

At SiGMA Europe 2023 in Malta, the Slotegrator team presented new features of its turnkey online casino platform and the phenomenal mobile solution – Telegram Casino – which was first presented by Slotegrator in 2017 and updated in 2022.

Slotegrator’s top managers also had plenty of meetings with partners about the company’s APIgrator solution – a unique solution for the fast and seamless integration of online casino games into gambling platforms. The solution incorporates more than 15,000 various slots, card games, live dealer games, and virtual sports from 100 world’s leading developers. In 2024, Slotegrator will present to the market plenty of new partnerships with providers from different parts of the world.

“SiGMA Europe 2023 was a great event for our team, as usual. To gather in such a great place to meet partners, to summarize preliminary results of the year, to outline plans for the future – it was the right decision,” says Yana Khaidukova, Managing Director at Slotegrator.

Slotegrator mentions that the composition of the iGaming world is changing: new companies have already appeared and will continue to appear not only for occuping a part of the existing market, but they form new niches, as they come with new spectacular offers and solutions. It is the reason why the competition increases many times, and it gives the industry new directions of development.

As for providers, their number is increasing very rapidly. Small companies are growing into large ones, which shows the success of their solutions, and new companies come with fresh ideas, games and experience that players like.

One trend that is only going to increase is the interest in crash games. Prominent studios are introducing new examples of fresh crash games. Leaders, who are already successful in this niche, such as Aviatrix, continue to modify their crash game and expand it into new markets and continue to win the hearts of new players by providing them with an amazing gaming experience.

According to the Slotegrator’s observations, many Asian companies took part in SiGMA Europe 2023, which suggests that the Asian vector will be very popular next year.

 

Here are some additional key insights from SiGMA Europe that the company will carry into next year:

  • Responsible Gaming is growing more and more important to players, operators, and regulators.
  • It’s essential to embrace innovation. New technologies can let operators offer players more choices and solve problems faster and more effectively.
  • Operators need to keep increasing their security and anti-fraud measures. Scammers are always on the lookout for new ways to defraud casinos, so operators need to try and stay a few steps ahead of them.
  • Players want to be a part of a community. Platform operators should create a welcoming atmosphere by offering features like multiplayer chats where players can connect with each other.
  • It’s essential that online casinos show loyal players their appreciation. Better bonuses can keep players coming back, as well as referral programs where players earn rewards for bringing in new leads.
  • Cryptocurrencies, NFTs, and blockchain tech in general are here to stay. Finding ways to integrate them can help you offer your players a better, more modern experience.
  • Player behavior should be constantly analyzed in order to identify trends and enhance player retention strategies.

 

As for the last point, Slotegrator is set to release internal reports on the state of the industry that provide an analysis of player behavior and predictions for the development of the industry in 2024. To be one of the first to receive the reports, subscribe to Slotegrator’s social media channel here.

 

ABOUT SLOTEGRATOR

Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.

The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.

The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.

Slotegrator also provides consulting services in gambling license acquisition and business incorporation.

More information: https://slotegrator.pro/

CJEU

Malta faces new dawn as EU courts gather strength

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With Bill 55 on increasingly shaky ground amid a transitional era for online gambling, what does the future hold for Malta’s point-of-supply industry?

This week has seen the EU heap yet more pressure on Bill 55, a defensive measure introduced by the Maltese government to hold back a tidal wave of player refund lawsuits that could cost the industry hundreds of millions of euros.

Players in Austria and Germany have been able to successfully argue in court that they should be repaid all money lost to operators that offered gambling in their countries without a local licence. The cases stand to erase years of grey market earnings at many operators.

Bill 55, which in June 2023 became an official amendment to the Malta Gaming Act under the title Article 56A, allows judges to reject court rulings from other EU nations if they threaten the economic security of the island’s gambling industry.

It has served Maltese operators well since it was enacted, effectively blocking lawyers from passporting claims from Austria, Germany and elsewhere to the location where operators are legally headquartered, in order to force them to pay out.

This has triggered an international legal wrestling match, now being fought via a series of cases at the Court of Justice of the European Union (CJEU), the EU’s highest judicial authority.

So far, the judgements and opinions issued have not made comfortable reading for the Maltese industry or its regulatory officials.

Earlier this month, the court appeared to settle a longtime debate on which the entire premise of Malta as an offshore hub is founded. Judges said that the freedom to provide services within the EU does not allow for operators to ignore local prohibitions on certain types of gambling.

That was followed this week by an Advocate General (AG) advising judges that if they were to consider the legality of Bill 55, it should be struck down.

It also reaffirmed the court’s dim view of gambling as a cross-border service.

As the opinion put it: “Under the current state of EU law, Member States are under no obligation to recognise gambling licences issued by other Member States. Accordingly, a Maltese gaming licence is, in principle, valid only in Malta.”

This opinion is only advisory, and is unlikely to amount to anything in this particular case (C-683/24) because the AG also recommended that the case as a whole should be ruled inadmissible.

But this is just one in a handful of similar issues being considered by the CJEU and the more time that passes, the greater the pressure appears to be on Malta and Bill 55.

The EU is also taking a tandem approach: The European Commission, the EU’s executive arm, has itself opened an investigation into Malta and the legality of Article 56A and has indicated through its own statements and submissions to the CJEU that it considers the provision to be against EU law.

New tactics needed?

All of which leads to several difficult questions for Malta and the many gambling companies based there.

The first is a defensive issue: With Bill 55 on the ropes, how will the nation prevent the many operators who call its islands home from being stuck with a huge refund charge?

Work is already underway to mount a new defense. The tactic uses the same inspiration as Article 56A, which argues that allowing the foreign court judgments that demand large payments from operators would seriously damage the Maltese economy and thereby upset its “public policy”.

The EU principle, also known as “ordre public”, allows for member states to make legal exceptions in order to protect their society.

In a pair of new cases addressing transferred player refund claims from Austria, Maltese lawyers have argued, without reference to Bill 55, that granting the payment orders would upset the nation’s public order.

These two cases are a clear attempt to establish that, even without any specific Gaming Act amendments, the principle of ordre public protects Maltese gambling firms from having to pay up.

The problem is, the CJEU may have seen this coming.

“The fact that the enforcement of certain judgments may entail serious economic consequences for a national operator, an industry or even the Member State addressed does not justify recourse to the ‘public policy’ clause,” reads the recent AG opinion.

Although lawyers in Malta insist that the AG’s comments should be taken only to refer to Bill 55.

Meanwhile, lawyers fighting to recover refunds believe that cases like these, which have already been appealed, will themselves wind up in the CJEU and at least buy more time for Malta before payouts need to be made.

A new kind of industry hub?

Perhaps the more fundamental question is what Malta offers as a gambling hub over the next decade.

It’s been apparent for some time that the value of a Maltese licence is degrading, through no fault of local authorities.

As European nations gradually switched on their own licensing models, operators have needed to collect local approvals.

Even where nations have clung firmly to monopolies, like in Norway, authorities have also become more effective in enforcing against offshore operators who offer into their territories.

The clear trend of the CJEU also indicates that arguments based on the freedom to provide services are practically finished.

In face of this reality, regulators and business leaders in Malta are looking further afield. Maltese law firms have appeared in locations as far afield as the UAE and Taiwan in recent years, as they look to advertise the nation’s status as a centre of iGaming excellence to emerging online gambling markets.

Leaning into the density of online gambling expertise is also an increasingly important strategy for those looking to attract investment to Malta.

The reason that the industry flocked to Malta in the first place may no longer be relevant, but it’s still the case that two decades later the nation boasts a greater concentration of industry talent than in any other European nation.

There’s also been an increased focus on suppliers, which typically have lower local compliance overheads and more ability to run their businesses remotely from the territories where their content is used.

Although this sector is increasingly subject to local licensing, as well as new compliance burdens designed by regulators looking to drive a wedge between on- and offshore online gambling markets.

Change is inevitable

Malta has demonstrated its ability to adapt and survive, but there’s little denying that the nation’s gambling industry has never been more under siege than it is now.

After decades of growth and success, new ideas are needed to steer the sector into a new phase.

The success with which it emerges from the Bill 55 era will have a dramatic impact on Europe’s online gambling sector and beyond.

The post Malta faces new dawn as EU courts gather strength appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BetVictor rolls out new brand campaign with biggest AV spend to date

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BVGroup’s flagship brand BetVictor has launched a new brand campaign, “For All Your Favourite Things”, backed by what the company said is its largest AV investment to date.

The campaign, created by Barn Door Studios, uses a rewrite of “My Favourite Things” from The Sound of Music over visuals of sporting events. BetVictor said the creative focuses on “the uncomplicated thrill of sport and betting”.

BetVictor is timing the launch around this weekend’s Premier League schedule, with spots running alongside Arsenal vs Newcastle on Saturday evening and Chelsea vs Leeds on Sunday afternoon.

Media planning is led by Bountiful Cow. The plan includes a new partnership with Sky, spanning live sport integrations, on-demand, YouTube channels and targeted digital placements via Sky Advance. BetVictor also outlined a data-led SVOD and BVOD strategy across ITVX, Channel 4, Prime Video and Netflix, plus digital and social.

Richard Walters, Director of Brand and Creative at BetVictor, said:

“‘For All Your Favourite Things’ captures what BetVictor stands for today – a premium, straightforward experience that enhances the thrill of sport.

When done right, we believe that gambling is a simple pleasure; one that we love connecting our customers to. We wanted to celebrate the moments that matter most to sports fans.”

The post BetVictor rolls out new brand campaign with biggest AV spend to date appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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QTech Games wins Leader in Online Casino at SBEA+ Eventus Awards 2026

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QTech Games has won the Leader in Online Casino award at the Annual Sports Betting East Africa (SBEA+) 2026 Summit in Nairobi, Kenya.

The company said it beat other shortlisted suppliers including SA Gaming, BetConstruct, and DST Gaming. The award is described by the event as recognising the “top all-round online casino platform for innovation, user engagement, and sustained growth” over the past year.

The SBEA+ Eventus Awards focus on the East African igaming and sports betting sector and were presented at a gala ceremony at the Argyle Grand Hotel. QTech Games said the judging period covered 2025/26 and that its aggregation platform performance was ranked highest by the panel.

QTech Games CEO Philip Doftvik said: “We’re thrilled to have walked off with another notable award for the best overall online-casino-platform provision in East Africa. Being shortlisted in such good company was already a result, but victory provides the real validation, particularly after running a great campaign at recent Eventus events in Africa. We’ve been promoting QTech Hybrid, our breakthrough retail solution, to great effect and it’s been fantastic to see that going live with a handful of top-tier clients on this continent has led to such overwhelmingly positive feedback and immediate success cases in the realm of genuine innovation.

“This win is testimony to our diligent team at QTech Games, and to the constantly growing group of innovative suppliers that our platform represents. It’s a truly collaborative effort. We remain committed to rolling out high-quality content that drives revenue for our worldwide partners across Africa and beyond. After all, in today’s marketplace, only premium games of the highest standard will separate you from the crowd, so we were delighted to see the panel acknowledge how our premier platform is delivering across Africa’s eclectic ecosystem. We’ve made our name as the pre-eminent aggregator in these evolving margin markets, delivering localised games that speak to a host of player proclivities. This award win will spur us on to new horizons.”

The post QTech Games wins Leader in Online Casino at SBEA+ Eventus Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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