Baha Mar

Baha Mar Casino in The Bahamas Successfully Upgrades to Version 5.2 of the QCI Enterprise Platform

Published

11 months ago

May 25, 2023

Baha Mar, the leading luxury resort in The Bahamas, and Quick Custom Intelligence announced the successful upgrade to version 5.2 of Quick Custom Intelligence’s Enterprise Platform. Version 5.2 enhances the award-winning QCI Platform with the automation of operational tools that become a central part of the daily management of a gaming facility.

The Baha Mar Casino, the Caribbean’s largest and most luxurious casino featuring 100,000 square-feet of high-end state-of-the-art gaming, surrounded by floor-to-ceiling windows overlooking sparkling turquoise Bahamian water. Designed for gaming of every level, from casual players to high-stakes rollers, the Baha Mar Casino offers a perfect combination of thrilling energy and sublime luxury, as guests partake in 18 different types of table games, over 1000 technically advanced slot machines, live sports betting by William Hill, an exclusive high-limit slot area, and five reserved high roller gaming salons with private butlers, catering and bathrooms.

“The technology affords us the opportunity to analyze machine data and player information in a wide variety of formats, date ranges and categories. It also allows us to better understand our guest’s preferences and play patterns which allows us to optimize our Slot Floor based on qualified data and statistics,” said John Zaremba, SVP of Casino Operations for Baha Mar.

Dr. Ralph Thomas, CEO of QCI, said: “Baha Mar Casino’s application of the QCI Slots is proof of the importance of managing a dynamic gaming floor with the ability to respond to changing customer demand patterns and to specific gaming events in real-time. Furthermore, the overhaul at Baha Mar was a part of a two-week process where we upgraded over 115 resorts. This validates QCI’s focus on consistency of codebase and the ability to manage our deployments at scale. This dedication of consistency has allowed us to further invest in innovation rather than management of older versions of our platform.”