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Exclusive Q&A with Warren Russell CEO/W2 Global Data
Why is affordability such a focus right now and especially in the UK?
Since the 2005 Gambling Act has been under review from late 2020, affordability has been heavily discussed as being a central part of any changes to requirements that might be brought into force. It has become increasingly common for operators to be fined for failings relating to player protection and safer gambling – the Gambling Commission has handed out more than £54m in fines over the past two years alone – and many stakeholders believe these issues could be mitigated or greatly reduced with more comprehensive and robust affordability requirements.
Is it really key to helping better protect players? Or does it need to be combined with other additional safeguards?
Affordability has the potential to greatly improve player protections and ensure players are gambling responsibly. That is why as a result of the review of the 2005 Gambling Act affordability checks will likely become a key requirement for operators to support both their own player protection initiatives and their customers. But affordability is not the only saving grace for the industry. All areas of the industry must come together and collaborate on efforts and technologies in order to fully implement change. In short, affordability is just one piece of the puzzle that makes up comprehensive player protection processes and protocols.
What are the current requirements for UK operators regarding affordability? How might that change?
Currently, the Gambling Commission sees affordability as identifying vulnerable players and limiting the amount of marketing that operators can target at them. Regulation is quite ambiguous, so different operators have a different understanding of what is expected of them. But affordability requirements will undoubtedly be more clearly defined following the review of the 2005 Gambling Act. The Gambling Commission has directly said that affordability checks are something it is heavily focused on within the review and that it will play a more centralised role in its updated regulations.
How can operators meet these requirements without impacting the player experience? How does your Affordability for Gambling Tool help in this regard?
It all comes down to striking the right balance between player experience and player protection. With problem gambling continuing to rise, more focus needs to be placed on protecting players over the experience that is provided to them, at least to a certain extent. W2’s solution helps operators to strike this balance; it works seamlessly in the background of the onboarding journey or based on various markers of harm triggers so as to not impact the player’s journey. Of course, if something which needs investigating comes back from the affordability check, it is the responsibility of the operator to deal with it further.
Do you think the UK market is heading towards over-regulation? What about specifically when it comes to affordability?
As mentioned above, it is all about balance. I wouldn’t say it is heading towards over-regulation, but we can’t be naïve to the fact that operators need to balance player protection with commercial viability. Some current affordability solutions such as open banking (which requires players to agree to give their bank data) could be considered as impacting the player experience too much. A player could simply go to another operator if they don’t want to take the extra steps to pass affordability.
Our solution works seamlessly enough in the background to prevent the player experience from being impacted by affordability checks, whilst still ensuring that operators can truly protect players. It can be a fine line to tread, but that is why we have developed our affordability solution so that operators can be confident they are protecting players while also not negatively impacting their experience to the point where they go to another brand that is perhaps not as stringent in its affordability requirements and checks.
Do you think other regulated markets will look to tighten requirements around affordability?
The consultation from the Gambling Commission is being closely watched by regulators around the world. The UK gambling industry is being used as the litmus test for how safer gambling initiatives should be moving forwards. With regulated gambling rolling out across the US, and countries such as the Netherlands opening up their own online gambling marketplace in 2021, it is highly likely these jurisdictions will swiftly follow updated regulations should the work of the UK Gambling Commission be a success.
How can operators prepare for any changes that might come now?
It is often overlooked just how much work operators are currently undertaking when it comes to their player protection initiatives. The real issue within the industry at present is the lack of clarity and understanding as to what best-practice safe gaming actually looks like. The review of the Gambling Act has been rumbling on for two years now (with further delays likely due to Boris Johnson’s departure) and quite frankly the industry is still struggling. That is why collaboration between stakeholders is going to be key. W2’s affordability is one part of what the industry needs as a whole, but we believe it can significantly assist operators in protecting players when combined with what those companies are already doing from a safer gambling perspective.
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DuelBits has published results from its JUSTIN2026 marketing campaign, saying the UFC-focused activation generated more than 122 million verified video views and contributed to one of the company’s strongest MMA betting events “in recent years.”
The crypto sportsbook and casino operator said the campaign launched ahead of UFC event Freedom 250 at the White House and centred on former UFC lightweight champion Justin Gaethje. DuelBits framed the partnership as an early bet on Gaethje, before broader commercial interest.
According to the company, the campaign set a KPI to exceed 100 million impressions across owned, paid and partnered media, and ultimately delivered more than 122 million verified clip views via a network of more than 140 creators. The asset mix included a hero film, six short-form cutdowns, behind-the-scenes content and still imagery, distributed via DuelBits’ social channels, MMA publishers, creator partnerships and clipping pages.
DuelBits said the hero content was also integrated into Gaethje’s “Art of Violence” YouTube series. The operator added that the activation drove promotional code engagement and helped convert attention into sportsbook activity.
Jasper Hoekert, Chief Marketing Officer at Duelbits, said: “We wanted to support Justin before everyone else recognised the opportunity. Instead of following the hype once he has already achieved greatness, we wanted to back a champion before anybody else did.
“The campaign wasn’t measured purely on views. Of course, surpassing 122 million verified views and exceeding our 100 million KPI was a huge achievement, but the real success was seeing that attention convert into one of our strongest UFC betting nights in recent years.
“It also reinforced something that’s key to DuelBits as a brand, which is that we don’t do small campaigns. Whether it’s the production quality, creator network, or distribution strategy, we want every activation to show what’s possible when sportsbook marketing is treated like premium entertainment.”
The post DuelBits says UFC creator campaign delivers 122m verified video views appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Slotegrator’s platform solution now offers progressive web app (PWA) functionality, enabling operators to provide installable casino apps with push notifications, flexible branding, and seamless access across changing domains.
The Casino Builder module in Slotegator’s platform solution has been upgraded with a Progressive Web Application (PWA) feature that allows casinos to deliver an app-like experience without relying on the App Store or Google Play.
Native apps are powerful tools for building customer loyalty and enhancing engagement. However, iGaming brands face serious obstacles, such as strict marketplace policies, long review processes, geographic restrictions, and the constant threat of app removal. Slotegrator’s PWA functionality eliminates these barriers, allowing players to install a casino app directly from their browser and enjoy many of the same benefits as a native app.
After installation, the PWA opens from the user’s home screen, loads fast, and supports push notification integration that enhances player engagement and retention.
“Mobile is still the leading channel for user acquisition and retention; however, it’s difficult to distribute native apps in iGaming,” says Olga Ivanchik, COO at Slotegrator. “Our new PWA feature gives operators an alternative that will be familiar to their players, while eliminating the complications related to conventional app stores. Operators can launch quickly, retain full control over updates, and ensure a perfect mobile gaming experience for any market.”
Within the next 2 months, operators will also have the ability to determine when the PWA install bar will be visible to the player. For example, displaying the install bar immediately after the first deposit, as part of a broader retention strategy, helps drive long-term player LTV. The operator can also set up frequency of the install offer — daily, weekly, just once, etc.
Some operators have to consider UX for multiple frontends. Luckily, the installation widgets are highly flexible, helping them drive maximum conversion without sacrificing user experience. Operators can select a top bar or a top banner installation widget, both of which are fully customizable with branded icons, messaging, and backgrounds.
Operators can limit the visibility of their installation campaigns to specific devices — desktop, mobile, Android, or iOS — thanks to special targeting options. Operators can also design acquisition strategies specific to each platform, driving installs only where they offer the best user experience.
When players install the PWA, operators can connect it to push notification services, so they can re-engage them even when the application isn’t actively open.
Mirror domain compatibility addresses a common operational challenge in restricted markets. If an operator has to change domains due to licensing or regulatory requirements, players who have already installed the PWA will be able to continue using it without reinstallation.
Unlike native applications, PWAs don’t require App Store or Google Play approval, effectively eliminating possible delays and the risk of removal from the market. Instead, operators can deploy updates instantly to every user.
The new PWA functionality is now available in Slotegrator’s Casino Builder module, alongside other tools for improving mobile acquisition, engagement, and player retention.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post Slotegrator now provides native app experience for iGaming platforms with PWA function appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Slotegrator’s platform solution now offers progressive web app (PWA) functionality, enabling operators to provide installable casino apps with push notifications, flexible branding, and seamless access across changing domains.
The Casino Builder module in Slotegator’s platform solution has been upgraded with a Progressive Web Application (PWA) feature that allows casinos to deliver an app-like experience without relying on the App Store or Google Play.
Native apps are powerful tools for building customer loyalty and enhancing engagement. However, iGaming brands face serious obstacles, such as strict marketplace policies, long review processes, geographic restrictions, and the constant threat of app removal. Slotegrator’s PWA functionality eliminates these barriers, allowing players to install a casino app directly from their browser and enjoy many of the same benefits as a native app.
After installation, the PWA opens from the user’s home screen, loads fast, and supports push notification integration that enhances player engagement and retention.
“Mobile is still the leading channel for user acquisition and retention; however, it’s difficult to distribute native apps in iGaming,” says Olga Ivanchik, COO at Slotegrator. “Our new PWA feature gives operators an alternative that will be familiar to their players, while eliminating the complications related to conventional app stores. Operators can launch quickly, retain full control over updates, and ensure a perfect mobile gaming experience for any market.”
Within the next 2 months, operators will also have the ability to determine when the PWA install bar will be visible to the player. For example, displaying the install bar immediately after the first deposit, as part of a broader retention strategy, helps drive long-term player LTV. The operator can also set up frequency of the install offer — daily, weekly, just once, etc.
Some operators have to consider UX for multiple frontends. Luckily, the installation widgets are highly flexible, helping them drive maximum conversion without sacrificing user experience. Operators can select a top bar or a top banner installation widget, both of which are fully customizable with branded icons, messaging, and backgrounds.
Operators can limit the visibility of their installation campaigns to specific devices — desktop, mobile, Android, or iOS — thanks to special targeting options. Operators can also design acquisition strategies specific to each platform, driving installs only where they offer the best user experience.
When players install the PWA, operators can connect it to push notification services, so they can re-engage them even when the application isn’t actively open.
Mirror domain compatibility addresses a common operational challenge in restricted markets. If an operator has to change domains due to licensing or regulatory requirements, players who have already installed the PWA will be able to continue using it without reinstallation.
Unlike native applications, PWAs don’t require App Store or Google Play approval, effectively eliminating possible delays and the risk of removal from the market. Instead, operators can deploy updates instantly to every user.
The new PWA functionality is now available in Slotegrator’s Casino Builder module, alongside other tools for improving mobile acquisition, engagement, and player retention.
ABOUT THE COMPANY
Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.
The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.
The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.
Slotegrator also provides consulting services in gambling license acquisition and business incorporation.
The post Slotegrator now provides native app experience for iGaming platforms with PWA function appeared first on Americas iGaming & Sports Betting News.
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