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YGAM and GamCare go digital to deliver world class education programme despite Covid-19

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Leading charities YGAM (The Young Gamers and Gamblers Education Trust) and GamCare have risen to the challenges caused by the Covid-19 pandemic by accelerating the digital transformation of their education resources and using virtual classrooms to raise awareness of gambling related harms. The two organisations, which were selected by the Betting and Gaming Council to deliver its £10 million funded national education programme, have succeeded in delivering over 20 classes reaching out to 350 individuals since April.

Explaining the challenges, Kev Clelland, Operations Director at YGAM, said: “The Covid-19 pandemic has dramatically changed both personal and work life. The charity sector in particular has faced profound challenges impacting both funding and how organisations are able to reach the people they have the responsibility to support.

“During lockdown the YGAM Practitioner Workshops have been presented as a blended digital offering which is proving hugely popular with both teachers and other professionals. Our education team has trained over 300 practitioners online, significantly more than the number we had planned to train face-to-face. Such has been the success that YGAM is now building up to deliver a minimum of five blended digital Practitioner Workshops a week.”
He continued: “We have added to our education team during lockdown and also written a raft of new resources, including full schemes from year 3 to year 11 as well as youth work specific materials. We have also formed groups to look at how we best approach our work in Wales and Northern Ireland.”

YGAM has also launched its new ‘Parent Hub’ website dedicated to providing an abundance of important resources and activities to support families and help build digital resilience. Through the summer, the ‘Parent Hub’ will be developed further courtesy of additional video content, podcasts, and social media campaigns. With university courses expected to be facilitated online in some form for the remainder of 2020, YGAM is focused on adapting its student resources ready for the upcoming first semester.

GamCare workshops for young people and CPD accredited training sessions for professionals have been moved online, with the result that attendance has doubled from April to May with new eLearning modules in development. A brand-new delivery team has been on-boarded in order to scale up the programme both online and face-to-face when it is safe to do so.

Downloadable factsheets are available for parents and teachers who would like to introduce the topic to young people via www.bigdeal.org.uk, GamCare’s dedicated website for young people, parents and teachers, and a new working group has been convened to ensure that the team can continue to reach young people despite reduced contact and social distancing, including via YouTube.

For more information on the Betting and Gaming Council’s Safer Gambling Commitments: https://bettingandgamingcouncil.com/safer-gambling/

 

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FairPlay Sports Media Launches ‘Customer Insights’, Delivering Objective Truth on Bettor Sentiment

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FairPlay Sports Media (FPSM), a leading sports media and BetTech network, has unveiled FairPlay Customer Insights, a continuously updated commercial decision-making engine built exclusively for UK betting operators.

Powered by a verified panel of over 1,000 active UK bettors, the self-serve dashboard gives operators instant, objective visibility into brand perception, product feature popularity, and competitive performance.

“A major challenge operators face today is understanding exactly why bettors switch apps,” said Jerome Underhill, Chief Operating Officer at FairPlay Sports Media. “Traditional market research is often too slow, expensive, and disconnected from day-to-day commercial decisions. FairPlay Customer Insights was built as a real-time decision-making engine, providing product teams with clarity on how core features—like their Bet Builder—compare to the competition, while helping media teams pinpoint the triggers that convert transient bonus users into loyal, long-term players.”

The platform updates quarterly to track trends over time and includes ‘flash research’ capabilities, enabling operators to submit custom queries to the panel ahead of major events such as the upcoming World Cup. This feature helps operators de-risk campaign planning with actionable insights.

FairPlay is currently onboarding a select group of operators for a 30-day Phase 1 Proof of Concept, offering company-wide access to validate the platform’s intelligence against operational challenges.

The post FairPlay Sports Media Launches ‘Customer Insights’, Delivering Objective Truth on Bettor Sentiment appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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BMM INNOVATION GROUP BRINGS COMPLIANCE, CYBERSECURITY, AND TRAINING EXPERTISE TO TRIBAL LEADERS AT IGA 2026 NEXT WEEK

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BMM Innovation Group (“BMM”, “BIG Group”, or “BIG”), a global technology company providing compliance testing, cybersecurity, and training solutions for the regulated global gaming industry, today announced its support and participation in the 2026 Indian Gaming Tradeshow & Convention (IGA) March 30-April 2 at the San Diego Convention Center. Through its three powerhouse brands, BMM Testlabs, BIG Cyber, and RG24seven Virtual Training®, BIG continues its long-standing commitment to serving Tribal regulators, suppliers, and operators across North America.

The BMM Innovation Group is a show sponsor, reinforcing its visible and ongoing investment in the Tribal gaming community. The Company is also sending representatives from BMM Testlabs, BIG Cyber, and RG24seven Virtual Training to meet with Tribal leaders and industry partners throughout the event.

BMM Chief Government and Regulatory Officer Travis Foley said, “Tribal gaming has always been central to BMM’s story. We are honored to support the Indian Gaming Association and to continue working alongside Tribal suppliers, regulators, and operators to strengthen compliance, protect players, and support sustainable growth across Indian Country.”

During the conference, BIG experts will contribute to several important educational sessions designed to help Tribal gaming organizations strengthen operations, security, responsible gaming, and HR:

  • Peter Nikiper, Director-Technical Compliance, will deliver Level III Commissioner Training on Network Risk Assessment, helping regulators better understand today’s evolving technology risks.
  • Heather Lee, Senior Director of Sales at BIG Cyber, will moderate the panel Cyber Defense Fundamentals: Protecting the Gaming Enterprise, focused on practical strategies to strengthen cybersecurity readiness.
  • Wendy Anderson, CEO of RG24seven Virtual Training, will speak on the responsible gaming panel, Innovate. Protect. Heal: The Future of Tribal Problem Gambling Prevention Begins Here, and will also moderate the HR-focused session, Workforce Sustainability: Building Talent Pipelines That Actually Hold.

Through BMM Testlabs, BIG Cyber, and RG24seven Virtual Training, BMM Innovation Group offers Tribal gaming organizations a complete suite of services, including product testing and certification, cybersecurity protection, and compliance-grade virtual training designed specifically for gaming employees.

Register to Attend IGA

To register for FREE access to the IGA exhibit halls courtesy of the BMM Innovation Group, click here.

The post BMM INNOVATION GROUP BRINGS COMPLIANCE, CYBERSECURITY, AND TRAINING EXPERTISE TO TRIBAL LEADERS AT IGA 2026 NEXT WEEK appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Strive Gaming partners with New Jersey’s award-winning PlayStar Casino

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Strive Gaming, the modern multi-state, multi-tenanted platform provider built specifically for the North American market, has announced a new partnership with leading online casino operator PlayStar.

Under the agreement, Strive will provide its market-leading PAM technology, supporting PlayStar’s continued growth across North America. PlayStar will migrate its New Jersey operations from its current player account management (PAM) provider onto the Strive platform, followed by launches in additional regulated jurisdictions including Ontario and Alberta in Canada.

PlayStar selected Strive following a detailed evaluation process as it looked for a platform partner capable of supporting its long-term ambitions across North America. Strive’s singular focus on the U.S. market, combined with the strength and scalability of its technology, made it stand out as the clear partner of choice.

Max Meltzer, CEO at Strive Gaming, said:

“PlayStar is a highly ambitious operator with a clear vision for building one of the leading casino brands in North America. They were looking for a platform partner that understands the realities of operating in the U.S. and Canada and can support them as they scale across multiple regulated markets.

“Our focus on North America, combined with the strength and flexibility of our platform, made this a natural fit. Both companies are on strong growth journeys and share similar ambitions for the region, so we’re excited to support PlayStar as they continue to expand.”

PlayStar Casino has quickly established itself as one of the success stories of the regulated North American casino market. The company has successfully built meaningful market share and a strong player following. Partnering with Strive marks the next stage in its growth strategy as it looks to expand further across North America.

Fredrik Liljewall, CEO at PlayStar, added:

“As we continue to scale our presence across North America, selecting a platform partner with a strong regional focus and the ability to support our long-term ambitions was critical.

“Strive’s technology, deep understanding of the North American market, and collaborative mindset made them the clear partner for PlayStar. We look forward to working closely together as we migrate our New Jersey operations and expand into additional jurisdictions, including Canada.”

This partnership marks another important milestone for Strive Gaming, which now supports more B2B PAM customers in the U.S. than any other platform provider. The addition of PlayStar further strengthens Strive’s growing portfolio of operators and reinforces its position as a supplier of choice for ambitious brands looking to launch and scale in the North American market.

The post Strive Gaming partners with New Jersey’s award-winning PlayStar Casino appeared first on Americas iGaming & Sports Betting News.

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