Latest News
Coolbet partners with Enteractive to boost player activation and retention in Latam markets
Enteractive, the industry leader in player reactivation and retention for the sports betting and iGaming sector, has formed a new alliance with Coolbet to execute player activation campaigns across target markets, in various Latam markets.
The partnership will see Enteractive implementing activation projects for the Coolbet brand, with a focus on the activation of registered non-funded player accounts to reduce registration churn and reactivation campaigns to bring back lapsed players.
Leveraging Enteractive’s cutting-edge (Re)Activation Cloud platform, Coolbet will share selected player segments with Enteractive’s expert agents, who will engage with players via one-on-one conversations by phone. This personalised approach complements Coolbet’s existing CRM activities and is a proven way to convert more deposits from RNFs while also implementing responsible gambling best practices.
Coolbet’s motto “Stay Cool, Bet Responsibly” expresses how the company makes sure each customer can personally afford entertainment such as gambling, both financially and psychologically. It also provides transparency by giving players an opportunity to see all their activity whenever they want – both wins and losses.
Julija Moisenko, Head of Marketing Operations at Coolbet, commented “We are thrilled to be working with Enteractive and their unique approach to player engagement. This partnership enables us to stand out from the competition and demonstrate to our players that we care about their experience. We are excited to see the results of this collaboration.”
Andrew Foster, Enteractive’s Head of Business Development, added, “Our mission is to connect iGaming brands with their players through real one-to-one conversations. We are confident that our expert team of call agents will help Coolbet achieve new levels of success in player conversions and reactivations.”
Enteractive’s native-speaking call agents support iGaming brands across every time zone. In 2022, Enteractive engaged with over 6.5 million players, generating over €51 million for global operators.
Foster concluded, “Enteractive’s personalized, sustainable approach, seamless integration, and solid returns are invaluable to brands seeking to enhance their players’ experience while also improving their bottom line. With each and every call adding value to the player’s brand experience, conversion or reactivation campaigns should not be overlooked.”
Awards
Slotsoo Awards 2026 Celebrate the Best Casinos and Game Providers
Slotsoo is proud to announce the winners of the Slotsoo Awards 2026, recognising the online casinos and game providers that have delivered the best player experiences over the past year. Now firmly established as an annual celebration of excellence, the awards continue to recognise the companies setting new standards for quality and innovation across the iGaming industry.
Spotlighting the Best Game Providers of 2026
Following last year’s successful debut, the Slotsoo Game Provider Awards returned for a second year to recognise the studios pushing online slots forward through original ideas, engaging gameplay, and consistently high-quality releases. This year’s winners are:
- The Machine MVP – Pragmatic Play
- Bonus Buyer – Eurasian Gaming
- Volatility Virtuoso – 1spin4win
- Jackpot Jumbo – Platipus Gaming
- Symphony Spinner – Peter & Sons
- Reel Renegade – TaDa Gaming
- Promising Prodigy – EXCO Game Studio
Pragmatic Play retained the prestigious Machine MVP award for a second consecutive year, while every other category crowned a new winner, highlighting the emergence of fresh talent and new ideas among game providers.
Casino Awards Return for a Fourth Year
Since their debut in 2023, the Slotsoo Casino Awards have celebrated the operators raising the standard for online casino experiences. This year’s winners continue that tradition, earning recognition for excellence across bonuses, withdrawals, gamification, and overall quality. The seven winners for 2026 are:
- The Gambling GOAT – Lunar Spins
- The Bonus Buff – Go4Casino
- The Loyalty Lord – Valhalla Wins
- The Withdrawal Wizard – Taste Vegas
- The Gamification Guru – Lucky Fuel
- The Payout Professor – Stupid Casino
- The Noisy Newcomer – Kudos Bet
While the Game Provider Awards saw several first-time winners, the Casino Awards reflected the continued strength of a few established operators. C24 Partners enjoyed a particularly successful year, with four awards going to brands from its portfolio, including the main trophy The Gambling GOAT.
Recognition That Goes Beyond Popularity
Unlike many industry awards, the Slotsoo Awards are not decided by public voting. Winners are selected by the Slotsoo team after evaluating casino operators and game providers throughout the year. Each nominee is assessed on factors such as player value and innovation.
This approach ensures that both established industry leaders and ambitious newcomers have an equal opportunity to be recognised. Whether it’s a casino redefining loyalty rewards or a game studio introducing fresh mechanics, the awards highlight companies that genuinely move the industry forward.
Other News from Slotsoo.com This Summer
The Slotsoo Awards weren’t the only milestone for the company this summer. In June, the team attended the HIPTHER Baltics & Nordics Gaming Conference in Tallinn, connecting with industry professionals, exploring the latest developments in iGaming, and returning home with plenty of inspiration.
July marked the publication of Slotsoo’s first book, The Casino Player’s ABC, written by Markus Björk, Head of Content. This tongue-in-cheek ABC book for adults takes a humorous look at the ups and downs in slot gaming. Markus Björk comments:
“The awards and the book may seem like very different projects, but they share the same goal. Both are about celebrating what makes this industry unique and helping players navigate it with a sense of humour.”
With another successful awards season, the publication of their first book, and an active presence at industry events, 2026 has been one of Slotsoo’s busiest and most exciting years to date.
The post Slotsoo Awards 2026 Celebrate the Best Casinos and Game Providers appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
BETBY
BETBY Builds on a Strong Start to 2026 with Solid H1 Sportsbook Growth
BETBY, the Tier 1 sportsbook supplier, has continued its strong start to 2026, delivering solid year-on-year growth across its business during the first half of the year. Building on the positive Q1 results reported in April, the supplier’s performance was supported by continued market expansion, product innovation, and strong activity across its operator partnerships.
During the first half of 2026, BETBY’s sportsbook Gross Gaming Revenue (GGR) increased by 42.7% compared to H1 2025. The number of active players across the provider’s partner network grew by 47%, while the total number of bets placed rose by 21.2%, reflecting sustained growth across both new and existing operator partnerships.
The period also saw BETBY further expand its product ecosystem through several key launches and developments. Among them was BETBY Predictions, the industry’s first fixed-odds prediction markets feed, opening a new betting vertical for operators. The supplier also introduced Stories, an engagement feature built around a familiar, interactive content format and delivered directly within the sportsbook experience.
The FIFA World Cup provided an additional boost during the last three weeks of June, generating high levels of betting activity across BETBY’s partner network and demonstrating the scalability and reliability of its sportsbook during the world’s largest sporting event.
BETBY’s proprietary esports feed, Betby Games, also delivered continued growth during H1 2026, recording a 28% year-on-year increase in Gross Gaming Revenue. Active players grew by 46%, while the number of bets placed rose by 14.8%. These figures reinforce Betby Games’ importance within BETBY’s broader product portfolio.
Leonid Pertsovskiy, Chief Executive Officer at BETBY, said: “After a strong first quarter, we are pleased to see that the positive trend continued throughout the first half of the year. These results reflect the strength of our long-term strategy, combining continued market expansion with a clear focus on product innovation and helping our partners grow.
“The launch of products such as BETBY Predictions and features like Stories, alongside the continued evolution of Betby Games, demonstrate our commitment to delivering solutions and technology that create measurable value for operators. We are proud of what we have achieved so far this year and remain focused on continuing this progress throughout H2.”
The post BETBY Builds on a Strong Start to 2026 with Solid H1 Sportsbook Growth appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
GamCare
GamCare Launches Market Engagement
GamCare has launched a market engagement exercise as part of Project Nexus, an initiative exploring how technology can best support the delivery of our services in the years ahead.
As the leading provider of support for people affected by gambling-related harm in England and Scotland, GamCare delivers a wide range of services, including the National Gambling Helpline, treatment services, education programmes and community outreach. Every year, GamCare’s services support more than 100,000 contacts through telephone, online chat, email and WhatsApp.
To ensure that GamCare’s technology continues to meet the needs of those who rely on its services, GamCare is engaging with the market to better understand emerging technologies, innovation and best practice in areas including customer communications, case management, safeguarding, reporting and data management.
Building services around people
GamCare’s ambition is to create a technology environment that supports an integrated, person-centred and data-informed service model. GamCare want to ensure that people can move smoothly through their support journey, from first contact and assessment through to treatment, onward support and aftercare.
Through this engagement, GamCare is seeking supplier insight on how technology could help to:
• Improve access to support across multiple communication channels.
• Enhance safeguarding visibility and escalation processes.
• Provide timely access to relevant service user information.
• Strengthen reporting and operational insight.
• Improve interoperability with partner organisations and healthcare systems.
• Support future innovation while maintaining high standards of information governance and service continuity.
The post GamCare Launches Market Engagement appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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