Gaming Awards
Hub88 wins Customer Services Company of the Year at International Gaming Awards 2026
Hub88 has been named Customer Services Company of the Year at the International Gaming Awards 2026, recognising the aggregator’s commitment to delivering outstanding support and service to its partners.
The award celebrates excellence in customer service, highlighting companies that recognise the importance of responsive, efficiency and high-quality support as a differentiator. Hub88 was selected from a strong field of leading suppliers and operators for its partner-first approach and continued investment in customer-centric innovation.
At the end of 2025, the aggregator announced a strategic shift towards regulated markets after being awarded a UAE licence, reinforcing its commitment to responsible gaming. During the same period, the B2B brand also launched its new embedded AI assistant, HubAI, as part of wider upgrades to its Operator and Supplier Zones.
Hub88’s Supplier Zone and Operator Zone are designed to streamline day-to-day operations, offering partners a centralised area for integrations, onboarding, reporting and troubleshooting. These zones are supported by the new HubAI tool, an instant multilingual assistant that provides guidance and fast access to relevant information, freeing up human support for more complex customer needs.
The Customer Services Company of the Year award follows a landmark year for Hub88, which also saw the appointment of a new CEO, Lara Falzon, and the platform surpassing 550 partners.
Ollie Castleman, Managing Director of Hub88, said: “Being recognised as Customer Services Company of the Year is incredibly rewarding, as trust and effectiveness sit at the heart of everything we do. Every new piece of technology developed for partners is designed to make their lives easier.
“We believe outstanding customer service is about combining great people with smart tech, and this award really highlights the dedication of our team to supporting partners in the most effective way.”
The post Hub88 wins Customer Services Company of the Year at International Gaming Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
SOFTSWISS has solidified its leadership position in the European iGaming market by winning the Game Aggregator of the Year category.
The recognition took place during the prestigious SBC Awards Europe 2026 ceremony, held on April 30 in Malta.
The event served as the official closing of the SBC Summit Malta, bringing together the industry’s top operators, suppliers, and regulators.
The award highlights the platform’s ability to provide content scalability and high-impact engagement tools for its global partners.
Technical performance and scale at the industry’s core
With a portfolio exceeding 40,000 titles, the SOFTSWISS Game Aggregator connects operators with over 300 providers across 24 regulated jurisdictions.
Beyond volume, technical stability remains a key pillar, maintaining a 99.999% uptime even during peak traffic loads.
Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator, celebrated the win in Malta, often considered the capital of the iGaming world.
According to Kaminskaya, the award reflects the team’s dedication to creating a practical tool for the daily management of operator brands.
Innovation in retention and new prediction markets
The victory at the SBC Awards follows the recent launch of new features, such as the Tournament Report and Instant Tournaments.
These tools allow operators to monitor campaign metrics in real-time and adjust marketing strategies without switching platforms.
The company has also diversified its B2B offering with the introduction of its Prediction Markets Platform.
This solution focuses on fixed-odds for real-world events, covering areas ranging from politics and economy to technology.
With over 15 years of experience and a team of 2,000 professionals, SOFTSWISS reaffirms its role as a global technology hub in the gaming ecosystem.
The post SOFTSWISS wins ‘Aggregator of the Year’ at SBC Awards Europe 2026 appeared first on Americas iGaming & Sports Betting News.
SOFTSWISS ha consolidado su posición de liderazgo en el mercado europeo de iGaming al alzarse con el premio al Agregador de Juegos del Año.
El reconocimiento tuvo lugar durante la prestigiosa gala de los SBC Awards Europe 2026, celebrada el pasado 30 de abril en Malta.
La ceremonia sirvió como cierre oficial del SBC Summit Malta, reuniendo a los principales operadores, proveedores y reguladores de la industria.
El galardón subraya la capacidad de la plataforma para ofrecer escalabilidad de contenido y herramientas de retención de alto impacto para sus socios.
Rendimiento técnico y escala en el epicentro del sector
Con un catálogo que supera los 40.000 títulos, el agregador de SOFTSWISS conecta a los operadores con más de 300 proveedores en 24 jurisdicciones reguladas.
Más allá del volumen, la estabilidad técnica es un pilar clave, manteniendo un tiempo de actividad (uptime) del 99,999% incluso bajo picos de carga.
Tatyana Kaminskaya, Jefa de Operaciones del Agregador, celebró la victoria en Malta, considerada por muchos la capital mundial del iGaming.
Según la ejecutiva, el premio refleja el esfuerzo del equipo por crear una herramienta práctica para la gestión diaria de las operadoras.
Innovación en herramientas de compromiso y nuevos mercados
La victoria en los SBC Awards coincide con el lanzamiento de nuevas funcionalidades, como el Informe de Torneos y los Torneos Instantáneos.
Estas herramientas permiten a los operadores monitorizar métricas de campaña en tiempo real y ajustar sus estrategias de marketing sin cambiar de plataforma.
Asimismo, la compañía ha diversificado su oferta B2B con la introducción de su Plataforma de Mercados de Predicciones.
Esta solución se enfoca en cuotas fijas para eventos del mundo real, cubriendo áreas que van desde la política hasta la economía y la tecnología.
Con más de 15 años de trayectoria y un equipo de 2.000 profesionales, SOFTSWISS reafirma su rol como hub tecnológico global en el ecosistema del juego.
The post SOFTSWISS Game Aggregator vence en los SBC Awards Europe appeared first on Americas iGaming & Sports Betting News.
The supplier is nominated for Game Aggregator of the Year and Employer of the Year ahead of SBC Summit Malta on April 29.
Alea has been named a finalist in two categories at the upcoming SBC Awards Europe: Game Aggregator of the Year and Employer of the Year. The company announced the nominations on April 28 from Barcelona.
Founder Alexandre Tomic said the double shortlisting reflects a link between product delivery and company culture. “If people don’t care about what they’re building, it shows immediately. In the product, in the details, everywhere. Reliability can’t be bolted on later, it’s a consequence of that care.”
“We’ve spent years building a team that takes ownership and holds a certain standard. Seeing both nominations together just tells me we’re doing something right.” Tomic added.
The news comes ahead of SBC Summit Malta, where Alea said Tomic and COO Ramon Glieneke will take part in conference sessions on April 29. Tomic is scheduled to appear on “Casino vs Sports: Can Gamification Truly Cross Over?” while Glieneke is due to join “The COO Horizon: Challenges and Opportunities in 2026/27.”
Alea said its wider team will be onsite throughout the summit at Booth D22.
More relevand data as follows:
- SBC Awards: https://sbcevents.com/sbc-awards/ Primary source for the awards programme, categories and shortlisted companies.
- SBC Summit Malta: https://sbcevents.com/sbc-summit-malta/ Event page for agenda context and verification of sessions and timing.
- Alea: https://alea.com/ Company website for background on the supplier and its product offering.
The post Alea shortlisted for two SBC Awards Europe categories appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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