Gaming Awards
Hub88 wins Customer Services Company of the Year at International Gaming Awards 2026
Hub88 has been named Customer Services Company of the Year at the International Gaming Awards 2026, recognising the aggregator’s commitment to delivering outstanding support and service to its partners.
The award celebrates excellence in customer service, highlighting companies that recognise the importance of responsive, efficiency and high-quality support as a differentiator. Hub88 was selected from a strong field of leading suppliers and operators for its partner-first approach and continued investment in customer-centric innovation.
At the end of 2025, the aggregator announced a strategic shift towards regulated markets after being awarded a UAE licence, reinforcing its commitment to responsible gaming. During the same period, the B2B brand also launched its new embedded AI assistant, HubAI, as part of wider upgrades to its Operator and Supplier Zones.
Hub88’s Supplier Zone and Operator Zone are designed to streamline day-to-day operations, offering partners a centralised area for integrations, onboarding, reporting and troubleshooting. These zones are supported by the new HubAI tool, an instant multilingual assistant that provides guidance and fast access to relevant information, freeing up human support for more complex customer needs.
The Customer Services Company of the Year award follows a landmark year for Hub88, which also saw the appointment of a new CEO, Lara Falzon, and the platform surpassing 550 partners.
Ollie Castleman, Managing Director of Hub88, said: “Being recognised as Customer Services Company of the Year is incredibly rewarding, as trust and effectiveness sit at the heart of everything we do. Every new piece of technology developed for partners is designed to make their lives easier.
“We believe outstanding customer service is about combining great people with smart tech, and this award really highlights the dedication of our team to supporting partners in the most effective way.”
The post Hub88 wins Customer Services Company of the Year at International Gaming Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
eGaming Integrity has been shortlisted for the EGR B2B Awards 2026 in the Services Rising Star category.
The company, which describes itself as an Isle of Man-based compliance specialist, is among the firms in contention in the supplier-focused awards programme.
The EGR B2B Awards recognise companies providing products and services to the iGaming industry, spanning suppliers, technology providers and service firms. The awards are judged by a panel of independent industry professionals.
The EGR B2B Awards 2026 ceremony date and the wider shortlist were not included in the announcement.
The post eGaming Integrity shortlisted for EGR B2B Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Isle of Man-based casino games supplier Flatdog Games has been shortlisted for the Gambling & Gaming Compliance Programme of the Year at the International Compliance Association (ICA) Compliance Awards Europe 2026.
The ICA Compliance Awards recognise excellence, innovation, and collaboration across the compliance and financial crime prevention sector. Following a rigorous judging process led by senior industry figures, Flatdog Games earned a place among the finalists ahead of the awards ceremony on 25 June 2026 at Westminster Park Plaza, London.
The judging panel featured leading compliance professionals including Lisa Bennett, Legal Compliance Director at Mastercard; Jon Duffy, Senior VP of Corporate Assurance & Regulatory Affairs at Genting Casinos UK; and Caroline Braddock, Ethics and Compliance Officer at Rolls-Royce.
Lee Hills, Co-Founder of Flatdog Games, said:
“Being shortlisted for this award validates our commitment to raising compliance standards in the gambling industry. Our focus has been on designing proportionate, non-intrusive systems that safeguard businesses, enhance supply chain integrity, and minimise operational burden. Recognition from the ICA and such a distinguished judging panel shows that our approach is both effective and practical.”
Flatdog Games’ submission highlighted its robust compliance programme, showcasing excellence in regulatory adherence, governance, and data protection.
Pekka Dare, President of ICA, added:
“We congratulate Flatdog Games on being named a finalist. All entrants represent the best of the compliance industry, and we look forward to celebrating their achievements at the awards ceremony in June.”
The winners will be announced at the ceremony on Thursday, 25 June 2026 at Westminster Park Plaza, London.
The post Flatdog Games Shortlisted for ICA Compliance Awards Europe 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Amusnet has been named Best Game Studio at the SiGMA Awards South America 2026, with the ceremony held in São Paulo.
The category recognises studios that combine creative excellence and technical precision in game development, supported by a consistent portfolio, strong performance metrics and the ability to deliver immersive, compliant and commercially successful titles tailored to regional audiences.
Representatives from both the LATAM and global teams joined the stage to receive the award, reinforcing the company’s integrated approach in the region.
“Being recognised by industry peers is one of the most meaningful indicators of our work. At the same time, this kind of recognition raises the level of responsibility and expectations around what we deliver. As we continue to grow, we remain focused on progressing with consistency, reaching new performance benchmarks and contributing to the development of the market,” said Marco Pequeno, Country Manager at Amusnet Brazil.
The award reflects Amusnet’s operations across South America, particularly in Brazil, where the company maintains a dedicated operation focused on local culture within a regulated market environment. Its strategy combines game development and portfolio curation to deliver experiences aligned with local dynamics and player preferences.
With a portfolio of more than 250 certified games and a continued focus on regulated markets, Amusnet maintains its growth strategy in Latin America, centred on performance, compliance, and local relevance.
The post Amusnet Wins Best Game Studio at SiGMA Awards South America 2026 appeared first on Americas iGaming & Sports Betting News.
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