Latest News
SCCG Bets on ‘Emotion AI’: New Tech Can Read Player Faces for Trust & Fraud
Editor’s Take
Why this matters: “Emotion recognition” usually raises immediate red flags regarding privacy and GDPR. However, Gotcha’s differentiator—processing micro-expressions in real-time without storing biometric data—could be the key to unlocking this tech for regulated markets. The potential use cases in iGaming are massive: from detecting distress for Responsible Gambling interventions (e.g., stopping a tilt) to identifying “tells” or stress indicators in potential fraud/bonus abuse scenarios.
The Full Story
SCCG Management, the global advisory firm led by Stephen Crystal, has announced a strategic partnership with Gotcha, a technology company specializing in real-time emotional intelligence and behavioral analysis.
The deal will see SCCG spearheading Gotcha’s go-to-market strategy, introducing its proprietary “Emotion AI” platform to a network of over 100 client partners across the sportsbook, iGaming, and digital entertainment sectors.
How It Works: The Science of Micro-Expressions Gotcha’s platform utilizes advanced behavioral science to analyze facial micro-expressions—involuntary muscle movements that reveal genuine emotions—in real-time. By detecting these subconscious signals, the software enables operators to look past what a user says or clicks and understand how they actually feel.
The technology targets critical operational areas including:
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Customer Experience: Measuring genuine engagement levels.
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Fraud Detection: Identifying behavioral stress markers associated with deceit.
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Employee Performance: Evaluating service quality in support or VIP management roles.
The Privacy “Firewall” Crucially for the highly regulated gaming industry, Gotcha has designed its system with a “privacy-first” architecture. The technology delivers instantaneous emotional insights without retaining or storing biometric data. This “no-storage” approach is designed to keep operators compliant with stringent global data protection standards (such as GDPR), solving one of the biggest hurdles for biometric adoption in Europe and North America.
Management Commentary Stephen Crystal, Founder and CEO of SCCG Management, highlighted the regulatory fit of the tech:
“Emotion-driven insights represent a powerful next step in how gaming and digital platforms understand trust, engagement, and user experience. Gotcha has developed a scientifically grounded, privacy-first technology that aligns well with the needs of regulated gaming markets… We’re excited to support their expansion.”
The partnership signals a broader industry trend toward AI-driven behavioral intelligence, moving beyond simple transactional data to deeper, psychological metrics for decision-making.
The post SCCG Bets on ‘Emotion AI’: New Tech Can Read Player Faces for Trust & Fraud appeared first on Gaming and Gambling Industry Newsroom.
eSports
Esports Foundation names Faker Game Ambassador for EWC and ENC through 2028
Lee “Faker” Sang-hyeok joins Cristiano Ronaldo and Magnus Carlsen in the Esports Foundation’s Ambassador Program.
The Esports Foundation (EF) has appointed Lee “Faker” Sang-hyeok as a Game Ambassador for the Esports World Cup (EWC) and Esports Nations Cup (ENC) through 2028, the organization said on July 15, 2026 in a statement issued from Riyadh and Paris.
EF said Faker joins Cristiano Ronaldo, listed as the Foundation’s Global Ambassador, and Magnus Carlsen as part of the Esports Foundation Ambassador Program. The Foundation said Faker will represent “the perspective of esports players” across its international events, athlete initiatives, media engagements and leadership forums.
“You can’t talk about esports without mentioning Faker. He is the defining athlete of competitive gaming: a champion whose excellence, discipline and longevity have inspired an entire generation,” said Ralf Reichert, Chief Executive Officer of the Esports Foundation. “As our Game Ambassador, Faker represents something fundamental to the Ambassador Program: esports creates its own global sporting icons. Across EWC, ENC and NGSC, he will help ensure that the players who built this sport have a voice in shaping where it goes next.”
Faker said: “Competition has shaped my life, and I am proud to join the Esports Foundation as Game Ambassador. I want to continue competing for the biggest titles with T1 while representing the players and fans who have helped esports grow worldwide. Through the Esports World Cup, Esports Nations Cup and the Foundation’s wider platforms, I hope to inspire the next generation to pursue excellence, remain resilient and believe in how far competitive gaming can take them. There is still much more to achieve.”
EF highlighted Faker’s competitive record, describing him as a six-time League of Legends World Champion, EWC 2024 winner, two-time MSI champion and ten-time domestic champion with T1. The Foundation also said Faker became the first esports athlete to receive the Blue Dragon Medal in 2026, describing it as the Republic of Korea’s highest sporting honor awarded by President Lee Jae-myung.
The post Esports Foundation names Faker Game Ambassador for EWC and ENC through 2028 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Brand Partnerships
Midnite signs as Middlesbrough FC principal partner for 2026/27 season
Midnite has agreed a partnership with Middlesbrough FC that will see the UK bookmaker become the club’s principal partner and front-of-shirt sponsor for the 2026/27 campaign, which Middlesbrough describes as its landmark 150th season.
The companies announced the deal alongside a fan activation at Riverside Stadium on Thursday, July 9, branded “This Season’s On Us”. The initiative offered supporters prizes including 2026/27 season tickets, 2026/27 shirts, match tickets, or a £25 club shop voucher, with fans required to answer Middlesbrough trivia and complete a football challenge.
Middlesbrough former players Craig Hignett and David Wheater attended the event, and, according to the company, took bonus attempts on behalf of participants who missed out.
Andrew Mook, Midnite’s Head of Brand Marketing, said:
“Middlesbrough have a storied history and we’re delighted to announce this partnership during such a monumental year with the club celebrating their 150th anniversary.
“It was great to see so many Middlesbrough fans at the “This Season’s On Us” activation, we hope they enjoyed taking part and meeting club legends, with David Wheater hitting top bins on several occasions and allowing fans to win big with season tickets.
“We can’t wait to get to Riverside Stadium in August to kick-off a new season and we’re excited to say that we have plenty of new and captivating campaigns planned.”
Lee Fryett, Middlesbrough FC Chief Commercial Officer, added:
“We’re delighted to welcome Midnite as our new Principal Partner.
“We’re looking forward to working closely with Midnite to develop engaging campaigns, content and unique experiences that bring our fans even closer to the club.
“We’re confident this partnership will provide real value for our supporters while supporting our ambitions both on and off the pitch.”
The post Midnite signs as Middlesbrough FC principal partner for 2026/27 season appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
AGCO
ThrillTech secures AGCO supplier licence for Ontario launch
ThrillTech has been awarded a Gaming-Related Supplier licence by the Alcohol and Gaming Commission of Ontario (AGCO), clearing the company to launch in Ontario’s regulated market.
The licence allows ThrillTech to deploy its opt-in side bet jackpots technology with regulated online casino, sports betting and lottery operators across the province.
Benjamin Bradtke, Co-Founder of ThrillTech, said: “Securing our AGCO licence is a major step in our mission to transform how jackpots are delivered at scale across regulated markets. This latest certification is testament to our robust technology and trusted compliance frameworks, allowing us to continue our global growth trajectory. We are thrilled to bring our proven, compliant jackpot technology to Ontario, empowering locally licensed operators to uplift revenue without cannibalising existing spend.”
The company said its “ThrillPots” mechanics sit as an independent, player-funded side bet and do not alter the underlying game’s return-to-player mathematics.
ThrillTech said the Ontario approval enables its existing multinational partners that also operate in the province to launch its side bet jackpots locally, while it also holds talks with potential new operator partners. The company lists its regulated footprint as including the United Kingdom, Sweden, the Netherlands, Romania, Malta, Gibraltar, Brazil and Peru.
The post ThrillTech secures AGCO supplier licence for Ontario launch appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
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